Spencer Hedley Mogindol

Universiti Teknologi MARA, Malaysia, Sabah · Faculty of Hotel and Tourism Management

This study examines the influence of Business Continuity Management (BCM) practices on tour operator companies' financial and nonfinancial performance amid the COVID‐19 pandemic. Employing purposive and cluster sampling, a survey was conducted with 331 tour operators, and the study hypotheses were evaluated using Partial Least Squares—Structural Eq...

This study aimed to study the intentions of Malaysian domestic travellers to visit Sabah after the COVID-19 travel restrictions were lifted by exploring the variables of fear of COVID-19, travel anxiety, subjective norm, perceived behavioural control, and risk attitude. This study utilizes the Theory of Planned Behaviour (TPB) to explore factors im...

This paper presents the development of Snap-it Lokal, a travel application designed to provide comprehensive assistance to travellers, promote tourism attractions in Sabah, Malaysia, and drive technological advancements in the local tourism industry. Snap-it Lokal integrates GPS functionality, curated recommendations for dining and attractions, and...

The business of online food delivery (OFD) services has grown rapidly over the years and more so during the COVID-19 pandemic. To date, a significant amount of research works relating to OFD services have been conducted, however, not many have focused on the intention of using OFD services especially from the youths’ perspective. Hence, the purpose...