Jorge Juliao

Universidad de La Salle · Facultad de Ciencias Administrativas y Contables

Purpose This study aims to identify the groups of value cocreators in the context of social media in the retail banking industry and resources that predict customer membership among different groups of value cocreators. Design/methodology/approach This study reviewed the literature and developed measurement instruments for the constructs of intere...

Service-dominant logic established that for the success of service industries, it is vital to acknowledge the customer as an active agent in the commercial ecosystem. To carry it out, the consumer must participate in value creation. The resource integration theory exposes the importance of recognizing the customer as an agent capable of improving t...

Purpose This study aims to examine how corruption influences the voluntary disclosure of corporate governance (CG)-related information by developed country multinationals (DC-MNEs) and emerging market multinationals (EM-MNEs) investing in six Latin American countries. Design/methodology/approach The study uses information from 300 MNEs included in...

El acceso a la financiación formal por parte de los emprendedores y pequeñas empresas se ha demostrado clave en las políticas de desarrollo y en el fomento del empleo. Sin embargo, cuando el acceso al crédito formal es limitado, las empresas buscan otras fuentes de financiación para desarrollar nuevos negocios. Entre estas fuentes de financiación s...

This chapter analyses the relationship between institutional voids, the informality of small firms, and their financial inclusion in Colombia. Data for the analysis were obtained from a dataset available at DANE, which includes a sample of 86,969 small firms in Colombia and 2,467 in the Bogotá region. Descriptive analyses and a tree decision classi...

The need for the banking sector to digitize its services to improve the efficiency of its processes has motivated a wave of research among academics and professionals. One of the most important themes emerging in e-service adoption research is the customer experience. The customer experience has been explored from different angles, being explained...

Innovation can be a strategy for firms to achieve performance objectives. This specific use of innovation, particularly in technology, has aroused the interest of academics to understand the processes of introducing innovations to a company over time. This research aims to identify the most frequent innovation paths used by companies and their dete...

Purpose The purpose of this paper is to analyze the differential impact each of the dominant theoretical explanations has on innovation persistence. The authors hereby differentiate the degree of novelty, distinguishing between innovation based on invention (new products for the international market) and those based on imitation or adoption process...

Purpose The purpose of this paper is to explore the role of banks in enhancing consumer knowledge aiming to increasing customer’s financial well-being. Design/methodology/approach This research applied two quantitative studies with customers of banks in a Latin American country. The literature review and the results of the data analysis founded...

p>La persistencia en la innovación, entendida como el fenómeno que se observa cuando una firma que ha innovado en un período muestra actividad o resultados de innovación en períodos subsecuentes, ha sido explicada por tres enfoques teóricos: i) costos hundidos en investigación y desarrollo (I&D); ii) restricciones financieras, y iii) capacidades de...

p>La responsabilidad social empresarial la constituyen “las acciones desarrolladas por negocios para consolidar sus relaciones con las sociedades en las que actúan” (OCDE, 2002, p. 5). Debido a los grandes cambios económicos, sociales y políticos de las tres últimas décadas, se ha generado mayor discusión e interés investigativo respecto al tema de...

Purpose The purpose of this paper is to test the existence of true persistence in the generation and adoption of product innovations in the context of a developing country. Design/methodology/approach A dynamic probit model with random effects is used to test true persistence relying on a panel data set constructed from three waves of the Colombia...

The objective of this paper is to determine the effects that a specific innovation strategy has on the decision to protect the intellectual property of Colombian manufacturing enterprises via patents. The Zero Inflated Poisson Model was applied, relying on data from the Second and Third Survey on Development and Technological Innovations carried ou...

Purpose The purpose of this paper is to systematize the strategic capabilities of seven surviving industrial Catalan companies which were going through explosive growth in 1999. Design/methodology We use the comparative case studies method to draw on the common features among the seven in‐debt cases we built. We are well aware that the method of c...

The objective of this paper is to determine the effects that a specific innovation strategy has on the decision to protect the intellectual property of Colombian manufacturing enterprises via patents. The Zero Inflated Poisson Model was applied, relying on data from the Second and Third Survey on Development and Technological Innovations carried ou...

The results of researches that have analyzed the relationship between networks and innovator performance of organizations have been inconsistent. This paper helps to clarify this situation, analyzing the moderator role of environmental munificence on this relationship. In a sample of 4,133 Colombian SMEs and making use of a Zero-Inflated Poisson mo...

The objective of this document is to demonstrate the potential of the dynamics of systems as a thinking trend which may help in the understanding process and the construction of an accounting paradigm change. This objective is framed inside a wider purpose: to propase interdisciplinary encounters that contribute to the necessary paradigm change. Th...

Our departure point are the questions found in our work as teachers in the Universidad de LaSalle's Faculty of Public Accountability Academic Program. We will discuss about the knowledgeconstruction process. In the first place we make a description about the scientific-method-builtknowledge-related problems, and then we continue with a discussion a...