Alisson Maciel Dagostin

Alisson Maciel Dagostin
Centro Universitário de Araraquara | UNIARA · Department of Industrial Engineering

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The development of a Performance Measurement System (PMS) in an organization is essential in order to adequately monitor operations and enable correct and timely decision-making. However, many organizations implement PMSs and are not successful, mainly because they neglect the design phase, which informs what has to be measured. Designing a PMS is...

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