Table 12 - uploaded by Pareeyawadee Ponanake
Content may be subject to copyright.
Download
View publication
-The result of hypothesis

-The result of hypothesis

Source publication
Table 1 -Abbreviations and variables in the study
Figure 3-Adjusted Model in standardized path coefficient 
Table 12 -The result of hypothesis
KMITL-J.-2 SEM
Article
Full-text available
  • Apr 2018
The research purposes to study a structural equation model of customer relationship management, service quality, and customer satisfaction towards customer loyalty of private hospital services in eastern Thailand. Focusing on Thai private hospitals which accredited by HA and JCI in Chonburi, Rayong, Trat, Chantaburi, and Chachoengsao, 506 responden...
Cite
Download full-text

Similar publications

-Shows the Expectations and Perceptions of the Patients towards quality...
Customer Relationship Management- A Study of Public & Private Hospitals in Punjab
Article
Full-text available
  • Feb 2017
Healthcare sector in India comprises of both public and private sector. Revenues from healthcare sector account for almost 6.2% of GDP making it the 3rd largest segment in India. Various studies revealed that both public and private sector provide different services in different ways. On the basis of customer relationship management a big gap has b...
View