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Process Management - Science topic

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In 2018, a question on the legitimacy / credibility of InTech Open was asked by Stephen Jia Wang of The Hong Kong Polytechnic University. The responses from researchers were quite split with the two most popular answers being "...do not waste your time..." (143 Recommendations) and "...there are many advantages" (118 Recommendations). After almost six years, had there been changes? And if you had submitted to the said publisher, what did it cost you and how was the experience? I have been receiving numerous emails from their publishing process manager and I have become curious.
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Publishing with InTechOpen can be advantageous, especially for researchers seeking open-access platforms with global visibility. It offers quick publication timelines, wide accessibility, and a collaborative peer-review process. However, there are considerations to weigh, such as relatively high publication fees and concerns raised by some in the academic community about its rigorousness compared to traditional journals. While it provides opportunities for disseminating research widely, especially in emerging fields, researchers should carefully assess the fit for their work by reviewing past publications in their field and ensuring the platform aligns with their academic goals and the expectations of their institution.
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The process management is an important quality principle. I would like to know the different methodologies in the scientific literature and best authors in this field.
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Some of the best methodologies used to implement Process Management in an enterprise include Six Sigma, Lean Management, Business Process Reengineering (BPR), Total Quality Management (TQM), and the Capability Maturity Model Integration (CMMI).
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I am looking for research documents on process management in the construction sector. Articles that address topics related to continuous improvement, Kaizen, among others.
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You can use Six Sigma with DEMAiC steps,
By defining Lower and upper specification limit and then calculating Process Capability & Process Capability Index to improve the process, don't miss also FMEA analysis.
Good luck
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AI and ChatGPT are now on everyone’s lips. I see great potential for application in process management. What do you think. Do you already have experience with that?
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Hi Hartmut,
Did you ask ChatGPT about this?
Here is ChatGPT's answer to a question similar to yours.
«ChatGPT can be a valuable tool in process management in several ways:
  1. Documentation and Knowledge Management: ChatGPT can assist in documenting and organizing knowledge related to various processes within an organization. It can be used to create manuals, standard operating procedures (SOPs), and knowledge bases, ensuring that important information is easily accessible to all team members.
  2. Training and Onboarding: ChatGPT can provide virtual training and onboarding support to new employees by answering questions, providing explanations, and guiding them through different processes. This can help streamline the onboarding process and reduce the need for extensive training sessions.
  3. Process Optimization: ChatGPT can analyze data related to different processes and provide insights and recommendations for optimization. By processing large volumes of data and identifying patterns, ChatGPT can suggest improvements to workflows, resource allocation, and other aspects of process management.
  4. Task Automation: ChatGPT can automate repetitive tasks and procedures by generating scripts or providing instructions for automated workflows. This can help increase efficiency, reduce errors, and free up employees to focus on more strategic tasks.
  5. Decision Support: ChatGPT can assist managers and decision-makers by providing relevant information, analyzing data, and offering insights into different aspects of process management. It can help identify bottlenecks, risks, and opportunities for improvement, enabling more informed decision-making.
  6. Customer Support: ChatGPT can be integrated into customer support systems to provide assistance and answer queries related to various processes, products, or services. It can help improve response times, handle routine inquiries, and enhance the overall customer experience.
  7. Continuous Improvement: ChatGPT can facilitate continuous improvement initiatives by collecting feedback, analyzing performance metrics, and generating recommendations for refinement and optimization. It can help foster a culture of innovation and learning within the organization.
Overall, ChatGPT can be a versatile tool for process management, offering support across various stages of the process lifecycle, from documentation and training to optimization and decision-making. Its ability to understand natural language and generate contextually relevant responses makes it well-suited for addressing a wide range of process-related challenges and requirements.»
IMHO, different uses will vary much with the class of process. In admin-repetitive processes, AI-assisted RPA (Robotic Process Autom'n) may be an excellent tool.
Regards
Manolo
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Hi, I am running a test docking for 3DTC protein and Vin inhibitor (both taken from PDB). I think I have taken the correct steps before running both Autdock and Autogrid. I do not encounter any window showing python errors. Still, at the same time, the autodock process manager does not pop up (at least not long enough compared to videos I have seen, it only flashes then disappears) whenever I try to run my samples. I also do not get any result files from autodock and autogrid run.
Do you also know another software/server that I could use as an alternative to auto dock? thanks
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It can happen due to several reasons (re-installing might not fix the issue)..
1. proper steps followed or not
2. always rename the files without spaces (use "_" if required)
3. Parameter file should have parameters for the atoms in the workspace.
These are some of the reasons..
Regards
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work generated and involving agile methodologies and flow and planning tools, with mature databases
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Following this project. Because I am about to embark on some agile projects myself.
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I intend to start a research to contribute to the improvement of processes in the public institution where I work. I would like to get suggestions for tools and methodologies applicable to the mapping and management of internal processes.
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How would you rate the activation of commercial banking loans, i.e. an attempt to stimulate economic activity and economic growth of the country through the policy of low central bank interest rates?
Under what economic conditions such a monetary policy may be conducted so as not to over-invest economic processes, i.e. not to overly high the level of investment processes and acceptance, most business entities have too high levels of investment risk and too high levels of credit risk by banks commercial?
How should the process of managing systemic risk in the central bank be improved and how should the process of credit risk management be improved in commercial banks so that no further financial crisis is generated?
I have answered these questions in my scientific publications whose links I have posted below.
In view of the above, inviting you to discuss the above issues, I am asking you the following question:
How would you rate the activation of commercial banking loans through low central bank interest rates?
Please reply
I invite you to discussion and scientific cooperation
Dear Friends and Colleagues of RG
The issues of risk management in the context of determinants of the global financial crisis, globalization processes, technological progress and other factors I described in the publications:
I invite you to discussion and cooperation.
Best wishes
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During the SARS-CoV-2 (Covid-19) coronavirus pandemic, interest rates were significantly lowered in 2020 as an instrument of interventionist, mild, anti-crisis monetary policy. However, now (October 2021) economic growth is so high and inflation is also increasing additionally that central banks have started to raise interest rates again.
What do you think about it?
Thank you very much,
Best regards,
Dariusz Prokopowicz
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I need comments based on process management techniques...
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It is necessary to invest in new technical solutions, new technologies, automation of production processes, minimizing the failure of equipment, introducing simplified technological solutions. Raising the qualifications of employees.
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The answer to the question of what is process management is very difficult to find in the literature. However, although the answer to the question is implicit, process management is widely used. And not only that, but papers are being written on that topic without a clear idea of ​​what is process management?Defining process management is hardened by the fact that there are two different opinions:process management for single process improvement and process management for system management.What is process management?
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As we have already said, a process may be defined as a set of interrelated or interacting activities which transforms inputs into outputs. Consequently, each activity, or a set of activities which receives inputs and transforms them into outputs may be considered a process. To function efficiently, organizations have to identify numerous interrelated and mutually interacting processes. Inputs into a process are usually outputs from other processes. Consistent and predictable results are recorded more effectively and efficiently when activities are explained and managed as an interrelated process functioning as a single coherent system. Understanding how results appeared using such a system, including all its processes, resources, management and interrelations, enables the organization to optimize its performance.
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I have completed a simulation in ASPEN 8.4 with almost 36 blocks. The simulation did run and provided results, the next I tried running the simulation it gives this error and I am not able to get any results for further analysis. This error came while I was trying to incorporate calculator and design spec. I have got the same error with other simulations too where i was not using calculator or design spec too. I tried reset, it is not working. 
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Hello, I am trying to do a simulation all my stream appeared correct but when I run the simulation a message shows:
Main Process Flowsheet:
Section GLOBAL:
BLOCK not complete: BLKID = ABSORB
Required outlet port: P(OUT) does not have stream connected
BLOCK not complete: BLKID = PUMP
Required outlet port: P(OUT) does not have stream connected
could any one help le to solve the prob
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How can the process of managing financial risk, eg credit risk, be associated with the risk management process of IT systems, including the risk of cybercrime in online banking?
Please reply.
Dear Friends and Colleagues of RG
The issues of risk management in the context of determinants of the global financial crisis, globalization processes, technological progress and other factors I described in the publications:
I invite you to discussion and cooperation.
Best wishes
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i cant agree more with Chris. i think both will reflect a subjective look and combining them together will be "a risky" option as well as it will be based on simulations and subjective/weighted criteria. i believe both needs to be measured seperatley then used to inform the decesion making process feeding into the over all risk framework to provide proactive measures to offer more control
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I have some idea of process management literature, but I have found many business guides and consulting books, and less good student books I can adopt to my next semester course. If you know a good one, please share with me!
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Interesting.
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Large companies, corporations and financial institutions, including banks, are technologically and financially prepared to develop applications for analyzing large data sets collected in Big Data database systems in the process of managing individual categories of banking, financial, including credit, operational, market and IT systems. The main research issue is the study of potential clients, eg potential borrowers in the field of creditworthiness analysis by analyzing data collected in the Big Data database.
In the Big Data database system, data on potential clients collected from the Internet from entries, comments, posts contained on social media portals can be collected. If the banks analyze the client's creditworthiness based on sensitive, personal and classified data downloaded from social media portals, then the ethics of this type of analytical process should be considered.
This issue of ethics and personal data protection also arises when the insurance company verifies the health of a potential client who submitted an application for life insurance - based on what he writes about himself, he will report his status on social media portals. If the potential client was aware of the fact that he shares personal information with his friends on social media portals only with his friends and the bank, insurance company or other institution uses this secret without using the client's knowledge, then the problem of breaking the basic ethical principles in business arises.
In view of the above, I am asking you the following question: Are you already familiar with the use of Big Data data analysis in the risk management process in corporations and financial institutions?
Please, answer, comments.
I invite you to the discussion.
Dear Colleagues and Friends from RG
The key aspects and determinants of applications of data processing technologies in Big Data database systems are described in the following publications:
I invite you to discussion and cooperation.
Thank you very much
Best wishes
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Yes. It is fairly extensively being used in Indian Financial Sector, particularly by Private Banks.
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Hi everybody,
I,m searching about "How can train process-oriented employee in big organization?" and "what are the most important factors of making culture process management in companies?", "What Does a Process-Driven Company Do Differently from Other Companies?", and I need some world corporate experiences about this.
Best regards, Leila
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@ Leila Bashir - The primary difference between procedural Vs process based companies would be around performance, repeatability (quality) and so customer satisfaction. Processes are designed and fit for purpose (ie. have control plans) with defined performance measures to ensure customer needs are met. Procedures are written by an SME (usually separated from the work being done, and usually written to satisfy a third party or regulatory requirement rather than a customer requirement). Procedures rarely have measures defined within them and can lack stability and quality if their content is open to interpretation.
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Hi All,
I'm MBA student, with background about system and process management, with passion to technology innovation, I have a dissertation preparation this semester, and starting from Oct I need to write my dissertation. I choose IOT and AI as subject of my interest and passion. I would appreciate to suggest and topics/questions could use for the dissertation and help me in next stage as PHD student for the same subject.
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Dear Mohammad Mahafdhah,
the use of Artificial Intelligence (AI), especially the AI part Machine Learning (ML), in the IoT is an enormously broad, important and future-oriented area of research. The use of AI in the IoT allows the design of AI-Powered IoT devices and services. These form the basis for Cognitive IoT. By using AI in IoT several important benefits can be achieved - especially through research in the following Reaearch Areas (RA):
RA1: Visual recognition ability of IoT devices: Pattern / Image / Object recognition, Situation recognition
RA2: Audio pattern recognition using the IoT devices: Speech / Voice / Melody / Noise recognition,
RA3: Ability of IoT devices: Real time objects detection, classification and recognition
RA4: Self Adaptive IoT applications as AI-based applications
RA5: Detecting anomalies in the IoT – Self Adaptive IDS (Intrusion Detection System)
RA6: Machine learning for IoT Security & Privaty support
RA7: Adaptive Trust Systems in the IoT; Adaptive trust estimation
RA8: Adaptive Sensing in IoT; Environment parameter estimation
The use of AI in IoT - particularly in the areas of RA5, RA6 and RA7 - will play an important role in improving cybersecurity in the future.
If you consider functional parts of the IoT (see my illustration "IoT - his family") for the RAs mentioned here, you will find some interesting topics for the dissertation. My list of literary sources should help.
Good luck and best regards
Anatol Badach
AI use in the IoT
W. Malini Prema Kumari: ARTIFICIAL INTELLIGENCE MEET INTERNET OF THINGS http://www.irjcs.com/volumes/vol4/iss09/11.SISPCS10098.pdf
AI-Powered IoT Devices
M. Abu Alsheikh, S. Lin, D. Niyato and H.-P. Tan: Machine Learning in Wireless Sensor Networks: Algorithms, Strategies, and Applications https://arxiv.org/pdf/1405.4463.pdf
A. Jaokar: An Introduction to Deep Learning and it’s role for IoT/ future cities https://www.datasciencecentral.com/profiles/blogs/an-introduction-to-deep-learning-and-it-s-role-for-iot-future
M. S. Mahdavinejad, M. Rezvan, M. Barekatain, P. Adibi, P. Barnaghi, A. P. Sheth: "Machine Learning for Internet of Things Data Analysis: A Survey" https://www.sciencedirect.com/science/article/pii/S235286481730247X
H. Li, K. Ota and M. Dong: Learning IoT in Edge: Deep Learning for the Internet of Things with Edge Computing https://zapdf.com/learning-iot-in-edge-deep-learning-for-the-internet-of-thing.html
M. Mohammadi, A. Al-Fuqaha, S. Sorour and M. Guizani: Deep Learning for IoT Big Data and Streaming Analytics: A Survey https://arxiv.org/pdf/1712.04301.pdf
RA 1: Visual recognition ability of IoT devices
Alberto M. C. Souza and Jos´e R. A. Amazonas: A Novel IoT Architecture with Pattern Recognition Mechanism and Big Data https://www.riverpublishers.com/journal/journal_articles/RP_Journal_2246-137X_134.pdf
H.-T. Tseng, H.-G. Hwang, W.-Y. Hsu, P.-Ch. Chou and I-Ch. Chang: IoT-Based Image Recognition System for Smart Home-Delivered Meal Services http://www.mdpi.com/2073-8994/9/7/125
J. Su, D. Vasconcellos Vargas, S. Prasad, D. Sgandurra, Y. Feng and K. Sakurai: Lightweight Classification of IoT Malware based on Image Recognition https://arxiv.org/abs/1802.03714
A. Kapoor, S. I Bhat, S. Shidnal and A. Mehra: Implementation of IoT (Internet of Things) and Image processing in smart agriculture https://ieeexplore.ieee.org/document/7779434/
P. Hirmer, M. Wieland, et al.: Situation recognition and handling based on executing situation templates and situation-aware workflows https://dl.acm.org/citation.cfm?id=3047633
Ch. Mammadova, H. B. Hmida,A. Braun and A. Kuijper:New Approach for Optimizing the Usage of Situation Recognition Algorithms Within IoT Domains https://link.springer.com/chapter/10.1007%2F978-3-319-56997-0_15
J. Su, D. Vasconcellos Vargas, S. Prasad, D. Sgandurra, Y. Feng and K. Sakurai: Lightweight Classification of IoT Malware based on Image Recognition
RA2: Audio pattern recognition using the IoT devices
N. D. Lane, S. Bhattacharya, P. Georgiev, C. Forlivesi and F. Kawsar: An Early Resource Characterization of Deep Learning on Wearables, Smartphones and Internet-of-Things Devices http://niclane.org/pubs/iotapp15_early.pdf
S. Bhattacharya and N. D. Lane: Sparsification and Separation of Deep Learning Layers for Constrained Resource Inference on Wearables http://niclane.org/pubs/sparsesep_sensys.pdf
RA3: Real time object detection, classification and recognition
E. Arıbaş and E. Dağlarlı: Realtime object detection in IoT (Internet of Things) devices https://ieeexplore.ieee.org/document/7960690/
RA4: Self Adaptive IoT applications
Y. Abuseta: Towards an MDD Based Framework for Self Adaptive IoT Applications Development https://arxiv.org/ftp/arxiv/papers/1803/1803.02889.pdf
N. Moraes do Nascimento and C. J. Pereira de Lucena: "FIoT: An Agent-Based Framework for Self-Adaptive and Self-Organizing Applications based on the Internet of Things" https://fardapaper.ir/mohavaha/uploads/2017/09/FIoT-An-Agent-Based-Framework-for-Self-Adaptive-and.pdf
M. Hussein, S. Li and A. Radermacher: Model-driven Development of Adaptive IoT Systems http://ceur-ws.org/Vol-2019/modcomp_3.pdf
RA 5: Detecting anomalies in the IoT
V. A. Desnitsky, I. V. Kotenko and S. B. Nogin:Detection of Anomalies in Data for Monitoring of Security Components in the Internet of Things https://ieeexplore.ieee.org/document/7190452/
R. Ferrando and P. Stacey: Classification of Device Behaviour in Internet of Things Infrastructures: Towards Distinguishing the Abnormal From Security Threats https://arrow.dit.ie/cgi/viewcontent.cgi?article=1156&context=engscheleart2
S. Ahmad, A. Lavin, S. Purdy and Z. Agha: Unsupervised real-time anomaly detection for streaming data https://www.sciencedirect.com/science/article/pii/S0925231217309864
S. Ahmad, S. Purdy: Real-Time Anomaly Detection for Streaming Analytics https://arxiv.org/pdf/1607.02480.pdf
H. HWJ Bosman, G. Iacca, A. Tejada, H. J. Wörtche, A. Liotta: Spatial anomaly detection in sensor networks using neighborhood information https://www.sciencedirect.com/science/article/pii/S1566253516300252
H. HWJ Bosman: Anomaly detection in networked embedded sensor systems https://pure.tue.nl/ws/files/31668745/20160912_Bosman.pdfAnomaly
JP Vasseur and M.G. Seewald: Threat Detection and Mitigation for IoT Systems using Self Learning Networks (SLN) https://docbox.etsi.org/Workshop/2016/201606_SECURITYWS/S05_MITIGATINGMECHANISMS/CISCO_SEEWALD.pdf
RA6: Machine learning for IoT Security & Privaty support
F. Restuccia, Member, S. D’Oro and T. Melodia: "Securing the Internet of Things: New Perspectives and Research Challenges" https://arxiv.org/pdf/1803.05022.pdf
S. Kaplantzis, A. Shilton, N. Mani and Y. Sekercioglu: Detecting Selective Forwarding Attacks in Wireless Sensor Networks using Support Vector Machines https://pdfs.semanticscholar.org/1364/90cbfdec54735532a977a6d36d488eb14dca.pdf
J. Ca˜nedo and A. Skjellum: Using Machine Learning to Secure IoT Systems https://ieeexplore.ieee.org/document/7906930/
A. Balaji Buduru: An Adaptive Approach to Securing Ubiquitous Smart Devices in IoT Environment with Probabilistic User Behavior Prediction https://repository.asu.edu/attachments/176569/content/Buduru_asu_0010E_16584.pdf
RA7: Adaptive Trust Systems in the IoT; Adaptive trust estimation
H. Son, N. Kang, B. Gwak and D. Lee: An Adaptive IoT Trust Estimation Scheme Combining Interaction History and Stereotypical Reputation https://ieeexplore.ieee.org/document/7983132/
RA8: Adaptive Sensing in IoT; Environment parameter estimation
F. Kraemer, N. Tamkittikhun and A. Eivind Bråten: Machine Learning in IoT for Autonomous, Adaptive Sensing https://www.researchgate.net/publication/318378134_Machine_Learning_in_IoT_for_Autonomous_Adaptive_Sensing
F. Kraemer: Autonomous Adaptive Sensing for Energy-Efficient IoT Applications https://www.ntnu.edu/documents/139931/1275097249/eecs-seminar.pdf/c1754365-647d-47b8-b213-6870d22448cc

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As part of my study, i would like to assess the effective of KM for volunteers and how this impact their performance in delivering what they have agreed to as part of their volunteer agreement. The company is a professional body (non-profit) and the volunteers are professional members who run local professional networking events I am a bit nervous that i might go too broad, which is why i would really appreciate your help. The questions which i want to address:
1. What are the key typologies of knowledge within a Not-for-Profit organisation?
2. How can strategies aimed at promoting the identification, formalization, sharing, exploitation of knowledge (spread among the community of those working with and NPO), contribute to performance improvement and achievement of excellence?
3. What are the KM effectiveness measures at the Company? ( assessing the enhanced collaboration, improved learning and adaptation ability, enhanced service quality, improved employee skills and improved productivity)
4. How is the knowledge generated and how does KM flow within the broader sharing environment?
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Another references are:
· HEIs Quality Improvement Through Students and Academic Staff’s Perception: Data Analysis and Robustness of the Results. International Journal for Quality Research, 2017, Vol.11, No.2, pp.261-278.
· Al-Farahidi Performative model to assess HEIs. 4th OQNHE Conference 2017, pp.1-15.
· A Framework for Fostering the Quality of HEIs: Data Collection, Evaluation, Indication and Validation. Int. J. of Quality and Innovation, 2016, Vol.3, No.1, pp.42-66 (Inderscience).
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Quality policy and quality objectives are established to provide a reference point for running the organization. Both determine the desired results and help the organization apply its resources to achieve those results. The quality policy provides a frame of reference to establish and review the quality objectives, the quality objectives have to be consistent with the quality policy and the commitment to continuous improvement and its achievement must be measurable.
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Hi Juan
An interesting question. I was attracted to it by the "Process Management", but then distracted by the "abstract" where you discuss quality policy and objectives.
I have done research on why companies use process mapping systems,(see article in RG), but found it hard to get effective answers that would address your question above.
It would be interesting to discuss your question/project further.
James
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Software asset management (SAM) is a big enough challenge when IT has decent processes for managing the procurement of software licences.
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What are the Cybersecurity challenges for Shadow IT?
Shadow IT is being qualified as IT systems / solutions / services adopted by certain business units within an organization without explicit IT department endorsement / approval. Such challenges include:
  1. the IT systems / solutions / services might not follow / comply to enterprise wide IT security, governance, audit or even regulatory requirements e.g. some companies not allow IT systems to "Call Home" to the Shadow IT service provider for proactive support / analytics etc.
  2. There is a risk that Shadow IT not including security measures as part of their initial solution design or implementations e.g. pilot study, production deployment etc. rendering the solution being vulnerable for cyber attack, ransomware attack etc.
  3. There is a risk that Shadow IT including "backdoor" into their solutions knowing the end users / business users are not IT savvy.
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Dear all,
I am writing a meta-analysis about the effect of organizational factors to Dynamic Capabilities.
The organizational factors are in this case activities of the Top Management (e.g. Management commitment, slack time, structured processes, Management perspective, reflective openness and top management operational involvement) that create organizational structure and organizational culture in an enterprise and influence dynamic capabilities.
For this topic I am searching for "grey literature", unpublished articles or anything else, that I can use for my meta-analysis (especially to solve the puplication bias).
1000 Thx in advance for your help
Klaus
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Dynamic capabilities are a transversal topic between strategy and organization. Therefore, it is first necessary to define organizational factors that are different from dynamic capabilities and then to study the type of reciprocal influence in my view. See 
 2012: “Dynamic capabilities: a still unexplored issue with growing complexity” V. Della Corte, G. Del Gaudio, Corporate Ownership & Control, Vol. 9 N. 4, pp. 327-338, ISSN: 1727-9232
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Hi everyone,
For my thesis I'm looking for researches which investigate the relationship between process management and organizational performances. 
My first question is if anyone has the reserach/article named: Process orientation: The Swedish experience?
My second question is if anyone has some other suggestions for researches who pinpoint this correlation?
Thanks in advance!
Alice Barendregt
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Process management and organization performance are two separate research topics. 
Organization performance efficiency however depends upon how good process management  has been implemented in an organization.
The following papers may be useful in those regards.
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Six Sigma and Lean are two major improvement tools used by the U.S. corporations. Their effectiveness is a different issue, and none wants to discuss it. What are normal measures of quality in EU, and what are typical tools used for quality improvement?
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In the UK a number of large and small industries have started using lean and six sigma. Public sector organisations like NHS in particular are involved in several lean and six sigma projects. You may also refer to following papers on lean and six sigma that will give you a broad overview of what companies in EU/UK think about these tools
Belekoukias, I., Garza-Reyes, J. A., & Kumar, V. (2014). The impact of lean methods and tools on the operational performance of manufacturing organisations. International Journal of Production Research, 52(18), 5346-5366.
L. Kirham, J. A. Garza-Reyes, V. Kumar, and J. Antony, (2014), Prioritisation of operations improvement projects in the European manufacturing industry, International Journal of Production Research, 52 (18 ), 5323-5345
J. H. Lee, J. A. Garza-Reyes, V. Kumar, L. Rocha-Lona, N. Mishra, (2013), A comparative study of the implementation status of Lean Six Sigma in South Korea and the UK, Advances in Sustainable and Competitive Manufacturing Systems, Lecture Notes in Mechanical Engineering, 1489-1502
S. Withers, J. A. Garza-Reyes, V. Kumar, and L. Rocha-Lona, (2013), A Case Study Improvement of a Testing Process by Combining Lean Management, Industrial Engineering and Automation Methods, International Journal of Engineering and Technology Innovation (IJETI), 3 (3), 134-143
P.J. Byrne, V. Kumar, and M. Brady, (2013), The Role of Process Improvement in Healthcare: A Case Study of A Large Irish Hospital, 20th International Annual European Operations Management Academy (EurOMA) conference,  7th-12th June 2013, Dublin, Ireland
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I had discovered in 2005 that most used process management model was actually developed in 1920's as a product control model, as the concept of process was not present then. It was more like having trade-smiths, who would build things. To my knowledge, this product control model is called PDCA, which led to creation of cost of poor quality. While using the PDCA model, experts like Juran, Taguchi, Ishikawa and Deming tried to fix its weaknesses, which were not adopted for convenience. This whole concept of PDCA eventually resulted in a field of quality. It is due to poor design. With this mindset, I am interested in knowing if anyone is aware of  the process models  used currently.
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Dear Praveen,
you make an interesting question. One has to decide where the boundaries of the process lie. In my case I come from a design background. It is well documented that 90% of product cost is committed at the design stage and many quality issues can be "designed out".
The methods that I have found most useful are:
and Prince 2 for management control https://www.prince2.com/uk/what-is-prince2
However, these are heavyweight methods and I use them as guides to good practice rather than adhering to their every detail; more like a tool box where the craftsman decides which tool to use.
Hope this helps
Paul
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We appreciate software engineering process models provide the scope for managing processes in managing projects. But there are concerns on whether the model is really the one to provide the best alignment over time! It is argued that model should pursue right project management metrics based performance measurements and guide the project managers with clarity. But dynamic conditions imposed by the reallife projects look for mid course corrections. Thus, there is need for stability and steady state in the model. Are there formal methods to predict this decay?
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Yes, there are some work in the area of "software evolution" in which they predict that a software is undergoing decay or it is already dead.
The approach is metric-based. They collect some metrics, and use those metrics to predict that the maintenance cost has already become too much and that it would continue to grow.
 I know Nazim madhavji (Univ of Western Ontario) doing some work in this regard.
Some people in SEI (Software Engineering Institute) have also donen some work in this regard.
Your question may encourages one to come up with a CDM (software Decay Model) using which one can periodically rate a software in the range [1..5].
--M. Satpathy/ IIT Bhubaneswar
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we need to develop a process model to better understand organizational networking in the public sector. process as a theoretical perspective or as a analytical method, is quite essential for public administration research. i could not find some classical research papers which can guide me to deep the process research of networking. so anyone can give me a hand?
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Is it a relation between innovations and knowledge found in networking?
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I've been working for more than three years on natural disaster management, and one of the major gaps I could identify is the lack of comprehensive and powerful software. Sahana Eden is an open source that claims to support disaster management activities. However, the interface is not so friendly and the software itself is essentially oriented for inventory managing. The messaging features are useful but could be highly improved.
In this scope, I've been seeking for a good software without success. It should be a good messenger and should be focused on process management. Does anyone know something that could match my necessities?
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Daniel
There are a lot of different platforms out there which support activity across the spectrum of  PPRR.    Some focus on particular disasters whereas others are more general in nature.     some are open source platforms and a lot are commercial applications.   I guess it depends on the type of organisation you are working for and your particular needs.   You might be interested in exploring the attached links.
Regards
Ged
Incident Maps
UK Environment Agency Life Flood Warning Map http://apps.environment-agency.gov.uk/flood/142151.aspx
MIT’s Next-Generation Incident Command System https://public.nics.ll.mit.edu/nicshelp/articles/frontpage.php
The Virginia Interoperability Picture for Emergency Response https://cop.vdem.virginia.gov/
Crowd sourced incident maps
Open Street Map Humanitarian Team http://hot.openstreetmap.org/about
Climate CoLab Crowd Sourced Crisis Management Platform http://climatecolab.org:18081/plans/-/plans/contestId/1300402/planId/1307506
Planning
Australia-Indonesia Facility for Disaster Reduction InaSAFE planning and simulation tool http://inasafe.org/en
University of Melbourne/IBM Australian Disaster Management Platform http://admp.org.au/
University of Melbourne Intelligent Disaster Decision Support System http://www.csdila.unimelb.edu.au/projects/IDDSS/About.html
Situational Awareness
Pacific Disaster Centre Global Hazards Map http://atlas.pdc.org/atlas/
Pacific Disaster Centre EMOPS http://emops.pdc.org/emops
Pacific Disaster Centre Disaster Aware http://www.pdc.org/solutions/products/disasteraware/
Global disaster Alert and Coordination System http://www.gdacs.org/default.aspx
IRIS Earthquake Browser http://ds.iris.edu/sm2//
Educational
Emergency Management Australia disaster mapper https://disastermapper.ema.edu.au/#/intro
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Making a strategic plan to implement TQM at a university.
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Let us see the other side - of TQM - which is complex.
High Commitment, Culture, Constancy of Purpose will only facilitate, when the objectives being chased are aligned to the ultimate Organisational Objectives (call them strategic objectives). I call PLANning as defining Purpose, Leveraging for balancing attainment, Alignment for Commitment, Culture, Constancy of Purpose, and Negotiating for success @ current capabilities.
For a brief 'excerpts' this paper may help- http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1830316 
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I have calculated volume flexibility for a CLSC considering one year data. How can I interpret the values of volume flexibility (Quantified values)? If less, high, medium, volume flexibility what is managerial implications. 
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Dear  Professor,
Thanks  for your answer and it gave me some valuable input for my forth comming paper. Does your answer  will fit to CLSC too.
Regards,
Sri Yogi Kottala
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I need to compare them and identify any gaps that might exist....preferably those that might be relevant in a developing country's point of view
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Dear Kalinzi,
The literature on procurement performance measurement presents several studies about supplier selection (focus on multicriteria decision making), criteria for supplier selection and evaluation, supplier evaluation for development among others. I suggest you read these papers:
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I am focusing on the effects of six sigma applications on reducing a recurring engineering defect; this is my final year dissertation.
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Focus on my last research paper. You can also send me your research for review. My email address is: usmankazi100@gmail.com.
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Quality award; process managemet.
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The objective of the widely used EFQM business excellence model is to help all types of organizations to improve and simplify corporate structures, collaboration and cooperation among the corporate community (NGO or Non-NGO). Self assessment, innovation and working together are key benefits from the application of the model.
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I am about to work on value chain analysis and I want guides on it.
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This is an interesting area. You may also like to look at "Value stream mapping" . This is an interesting framework for value analysis.