Science topic

Hospital Administration - Science topic

Managerial personnel responsible for implementing policy and directing the activities of hospitals.
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How can I validate a questionnaire for a small sample of hospitals' senior executive managers?
Hello everyone
-I performed a systematic review for the strategic KPIs that are most used and important worldwide.
-Then, I developed a questionnaire in which I asked the senior managers at 15 hospitals to rate these items based on their importance and their performance at that hospital on a scale of 0-10 (Quantitative data).
-The sample size is 30 because the population is small (however, it is an important one to my research).
-How can I perform construct validation for the items which are 46 items, especially that EFA and CFA will not be suitable for such a small sample.
-These 45 items can be classified into 6 components based on literature (such as the financial, the managerial, the customer, etc..)
-Bootstrapping in validation was not recommended.
-I found a good article with a close idea but they only performed face and content validity:
Ravaghi H, Heidarpour P, Mohseni M, Rafiei S. Senior managers’ viewpoints toward challenges of implementing clinical governance: a national study in Iran. International Journal of Health Policy and Management 2013; 1: 295–299.
-Do you recommend using EFA for each component separately which will contain around 5- 9 items to consider each as a separate scale and to define its sub-components (i tried this option and it gave good results and sample adequacy), but am not sure if this is acceptable to do. If you can think of other options I will be thankful if you can enlighten me.
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Cronbach's alpha are different between factors dep and indep
teste de reliability
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Dear Reader(s),
I wish to collect data from frontline workers in hospitals. Each time I read a published paper on the hospital industry, it includes an approval number for human participation.
I too working on an idea that will require me to collect data from frontline doctors and that's quite obvious that during the submission process in a journal, the journal will require me to submit an ethics statement. Therefore, kindly share your understanding of this query and guide me to deal with this matter.
Note: My participants belong to Pakistan's public and private hospitals and the study relies on a questionnaire survey (quantitative/time-lagged cross-sectional). Besides, no personal information will be revealed to anyone.
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It is mandatory to collect the Ethical Approval letter from your Institution before starting the data collection from the Physicians.
The same Ethical Clearance letter or Ethical sanction letter from the respective academic institutions or any Government offices are concerned about the cross-sectional survey jurisdiction.
This will help when go for publication.
The Editor used to ask this Ethical Approval letter along with your manuscript.
There are many formalities while you want to approach on Publications. Especially funding, Conflict of Interest or Competing Interest, Ethical Approval letter etc have to be submitted to the Editor.
You will be safe if you will submit Ethical issues certificate as well as to protect you if any questions raised by the third parties.
Mostly researchers who are publishing in Scopus Indexed Journals, Web of Science Journals are strictly following these procedures.
Hope you will get more answers from the RG users.
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Dear researchers,
I am analysing the relation between productivity and quality in hospitals, using performance indicators. The number of hospitals is not big, below 45 per year. Is it possible to broad research on multiple years using same hospitals more than one time? Certiainly, that will harm assumtion on independent observations. However, I am sure that that there is no (systemati or planning) intervention in order to change hospital performances.
What do you think about my approach?
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My study aims to find what factors that lead to nurse stress are most significantly associated with nurse absenteeism. So the questionnaire will ask about these factors through a Likert scale (6-point scale) and their frequency of absenteeism, and I aim to analyze the data to find any significant association between the factors and nurse absenteeism.
What data analysis method should I use?
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As per Dr Blaine,
ordinal logistic regression might work.
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Good day Scholars. Kindly suggest ways to resolving UNDUE RETENTION of patients' health records in a paper-based environment?
It is common to paper-based environments that users would want to hold onto patients' health records after clinical consultation and after formal inpatient discharge. Ethically, such records are to be returned to the Department of Health Records for better handling and storage. All needs, aside the primary use, which is direct patient's care, are to be formally applied for. Most users defy the rules and follow the backdoor with excuses like, for review; for research; for,,....and so on.This attitudes generates a whole lot of problems to the managers of the records, causes delay in waiting time of patients during followup; slows the pace of users (causer) clinical attention and create unnecessary bottleneck to hospital administration.
NOTE please, electronic health records is not one of the expected suggestive solutions here as it is stated PAPER-BASED SYSTEM.
HOW DO WE SOLVE THIS PROBLEM?
Thank you
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The U.S. military utilized -es a paper system or at least partially (service treatment record), this colorcoded folder system is notorious for producing multiple "skeleton" or "shadow" copies as the service member traverses with record from clinic to clinic, base to base.
I agree with the afformentioned recommendations; start collecting, scanning and destroying the paper.
Otherwise, the age old tracers include pink-sheet signature cards, ID card exchange for check-out return, and newly utilized cell-phone or car key exchanges. The later mentioned make it difficult to leave with the file.
Remember, that record is property of and under the legal charge of the department.
Hope this helps...
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Has anyone known any public online data source that contains deidentified full records of death certificates that contain narrative text of causes of death? The data source is for analysis.
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i considered that data is not exist. it is privacy and secret for hospital due to protect data from decendants. so it will not be online
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Does your hospital have an Airway Lead? Do they standardize and support your hospitals selection of airway management guidelines, airway management equipment, airway data and airway management education?
Who pays for their work? If your hospital does not have an Airway Lead what are the barriers to establishing the position?
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Thank you all for your diverse and informative answers. Dr.Paul Baker, myself and other members of the Society for Airway Management are putting together a paper on the concept of an Airway Lead. I was wondering what the level of interest would be generated by this publication. "Testing the waters" is a great service of the Research gate community. So thank you all. I have attached an Info-Graphic for our paper on Airway Lead can you let me know what you think? Clear or unclear? Too cute or the correct tone and style?
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I think no other person knows a surgeon better than an anaesthesiologist as a professional especially about the surgical skill and quality. (because they closely observe different surgeons of same and different specialty). Many a time even a highly qualified surgeon is very poor in skill and delivers very poor for the patient. (The same may be true for anaesthesiologist too). This in turn leads to unwanted morbidity and even mortality. Anaesthesiologist is equally or may be more responsible for the well being of the patient during perioperative and especially intraoperative period. So, if the anaesthesiologist knows that the surgeon supposed to do the case is not good enough for the proposed surgery, can anaesthesiologist refuse to give (anaesthetize) the case?
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I would be very careful to pass judgement on a colleague's competency in a speciality other than my own. Are you qualified to judge? are you a trained surgeon?
What would you achieve by declining the case - are you protecting the patient, or yourself? If he is truly incompetent and you decline the case, will your place be taken by an anaesthesiologist who is unaware of the surgeon's incompetence? In this situation the patient might be in even greater peril.
Another issue is what are the results of the surgeon's incompetence? Is there an obvious problem such as increased mortality or morbidity - do his cases bleed more and more often require transfusions? How do you see his incompetence in the OR - is he clumsy, does he perform the wrong procedures? (assuming you would know what the correct ones are). Does he have an increased rate of emergency reopening? etc., etc.
You are potentially opening a can of worms. It is important that you share your concerns with a senior colleague.
This sort of situation is best dealt with quietly and confidentially by a hospital board of senior, experienced clinicians to whom you might express your concerns and seek advice.
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Is there an agreed up on, comprehensive conceptual framework in the accounting literature for evaluating effectiveness of the budgeting system at a meso (organizational) level in case of hospitals ?
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Dear Gedion, 
I have done a search and you have 8 papers in Web-of-Science about that issue since 1990 until 2016.Please see the file attacehed. You have only 5 citations.
Have a nice time
Helena
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I could not find any early mobilisation prtocol for patients with EVD and ICP fluctuations.
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Hi Aleef,
Good to see you after a long time. The mobilization of patients with EVD is very limited. In my practice setting as soon as the ICP is controlled the neurosurgeon allows us to clamp the EVD so we can start mobilizing the patient.  As long as the EVD is not clamped the mobilization of patient is limited to ROM only. Please email me at arshal.thomas@stmarysofmichigan.org.
Thank you,
Arshal Thomas.
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The Hospitals seeks to protect, restore, and enhance health.it is important to adopt an approach to design, construction, and operations and maintenance 
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Osama,
Forgot to enclose 2 scientific articles for your review.
They assess the decontamination levels:
1) with a dielectric liquid treating the upper side surface of the equipment (hopper and shredder) and bringing the needed field absorption data to the solid waste,
2) a very high density electromagnetic field in the microwave chamber turning the above liquid mixed to solid waste to heat and generating 165°C and a few bars pressure of steam.
The resulting waste has been divided by factor 5 in volume and can be recycled in bricks for insulation purpose, etc...
Cheers,
Laurent H. Selles
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Accredition
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Dear Carrera,
Yes, my point is that  there is an enormous increase of duplicate paper work ,which puts abundance work pressure for the healthcare team, which should not be the case.At times some pay more attention to the paper than patient, this is irrespective  of doctors ,pharmacists,nurses etc.,
The patient safety is the foremost important factor in any treatment plan.
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I am currently in 4th year of Product Design and Technology at the University of Limerick for my Final Year Project I intend to investigate the current admissions system to A&E, making it more user focused for patients and more efficient for staff.
My project is a user experience based study. Currently I intend to gain a full understanding of the healthcare process upon entering hospitals, so any additional literature regarding triage or hospital administration would be beneficial.
In order to gain an understanding of what people go through, particularly parents and patients, when they visit A&E it would be greatly helpful if you could identify experiences when you have found visiting A&E distressing and arduous.
Examples of what you found most annoying or aggravating would be extremely beneficial to my study, even minor issues are often the most important so any feedback is extremely valuable.
Thank you very much for your help !
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I think it would be useful for you to consider one or more discrete issues to focus on, e.g., emergency room crowding, misdiagnosis, poor teamwork leading to poor patient experiences, etc.  Though you may not find too much literature on the last, there is an extensive one on the first.  I'm attaching a recently published commentary on the subject that has a good set of references.
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The UMC provide a Guidelines for setting up and running a pharmacovigilance centre, is it enough in resource-limited country hospital setting? Are there others considerations? I am looking for your opinion about it and documented experience if it is possible?
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The policy makers ( central authorities) should principally agree or be convinced that implementation of PV system will not only include ADR monitoring but also  prescription monitoring, medication errors, promote rational use of medicines, implement and adhere to standard treatment guidelines.
This all will result into cost saving and improve health care services with optimal use of country's resources.
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There is plenty of research indicating the role of recorded music in reduction of anxiety and as a positive distraction in emergency departments However, I need to turn the theory into practice in the hospital where I work...
Rather than reinvent the wheel and create our own, we are keen to use a well tested product or programme of recorded music/relaxing visuals to create a therapeutic atmosphere in our hospital ED. Thank you
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Dear Hilary,
Are you familiar with the Danish record label Quiet Please, which has been developing optimal relaxing music with doctors? This music has been used widely e.g. in ambulances. The record is “15 Minutes of Peace”, and it can be found on Spotify. There is some information about this project on the internet, but I am not sure if there is any in English.
Best regards
Anne
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I need some information about smart solutions that help healthcare organizations for:
Improving quality of care
Reducing the cost of services
Providing secure & compliant solutions
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I suggest a lean organization supported by a continuous improvement culture may be worth considering.
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Green technology is becoming more relevant across the board during these economic slowdowns. What is being done to improve its usage in medical sciences ?
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Dr Syed
I took my PhD in nanomedcine drug synthesised by green nanotechnology and i think is a good & new field of research and if you need any help in it i can offer it.
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Are there studies and what instruments or data gathering methods do they use in determining if there is a relationship between medical house call programs and Emergency Room visits or hospital admissions and re-admissions?
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Dear Ron,
For better participation, could you please write in full, ER in your question.
Different meanings would have been guessed. E.g. electronic records, etc. 
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Hello respected people, i have got one question today. I am looking for information about the budget preparation process in hospitals. As i read from many books, many hospitals follow bottom- up approach. This is to say that various clinical unit heads present their departmental budget requests to the finance department of the organization, which compiles the various components in to the master budget. Then the finance department  present the budget request to the budget committee/ the top management . And once all budget negotiation and revisions have been completed between department heads and top managers the budget finally will get approved. But what i want to know is that the extent to which clinicians / medical professionals such as doctors and nurses  participate in  budgeting process in hospitals. Do clinicians (clinician managers ) in hospitals really have budget responsibility ( in addition to clinical responsibilities) in managing their unit?      Of course it may vary from one hospital to another depending on the place/ context but i want to know the practice in which the majority of hospitals follow in different places. Thank you. 
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Dear Gedion,
 I think your question is really interesting!
From my experience as a hospital director at public hospitals in Sweden, but also from research in health care services (Nordgren 2003, 2015, Nylinder 2012) I will underpin that the budget process at hospitals has to be managed as a creative and thrusted dialogue between those in management and those at the clinical level as well as with the hospital board and it has to be communicated all the time. There are many reasons for this co-creation of the budget.
The first reason is to create understanding of the conditions and context, i.e. the contingencies for the budget as well as for the hospital. In what economic situation is the hospital situated and how does the compensation system work? There are many contingencies that affect the budget control process. Therefore the budget Control process has become matched with circumstances concerning the specific environment where the hospital operates.
The second reason is to communicate and discuss openly the vision and goal for the hospital in terms which are understood of all people working at the hospital. So the language of communication is important.
The third reason is to work with quality and service as management concepts and tools in order to co-create value for patients and stakeholders and moreover to create good financial conditions for the hospital.
Fourthly it should be pinpointed that those professionals, which ‘have’ the highest positions and status at the clinical level influence the budget control process and the use of resources. Therefore they are positioned as responsible and have authority in exercising budget decisions. In this meaning the system could be described as decentralized. The role of central management is to exercise control of the total budget.   
There is a tendency of people to be influenced by the previous highest (or best) level of a factor in the budget process. This tendency means that it is quite hard to bring change into a budget. The focus is therefore often on minor changes since most of the budget is predetermined from previously decisions.
At last, In Sweden the professionals as a rule participate in the budget process and are perceived as responsible.
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Any supporting literature from industrialized and developing nations for comparison?
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Hello, in theory it must be the same management in private and public hospitals. I recommend making a systematic search of Next link. greetings and good luck.
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What are the operational standards applied through health services (including Hospitals) to insure effective and efficient good standard of patient care and a performance/productivity acceptable reference? This should be specified for various functional areas within a health operation set-up.
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Do you mean structural, organizational and quality standards? In case, I can send you the hospital standards sanctioned by the Italian government and the nursing homes standards used in Lombardy (Italy), but … all written in Italian.
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Failure to rescue is shorthand for failure to rescue (i.e., prevent a clinically important deterioration, such as death or permanent disability) from a complication of an underlying illness (e.g., cardiac arrest in a patient with acute myocardial infarction) or a complication of medical care. Failure to rescue rates used for both research purposes and as quality indicators are typically derived from hospital administrative databases. However, it is not clear how identify it, so what are the best indicators to measure it?
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I also think that retrospective analysis is the only option. Is it accurate to limit failure to rescue to cardiac arrest? Perhaps one of the early warning system frameworks (EWS; http://www.ihi.org/resources/Pages/ImprovementStories/EarlyWarningSystemsScorecardsThatSaveLives.aspx) could be used to expand the conceptualization of "failure to rescue" . It seems that failure to respond, or a delay in response, at any point when the evidence (i.e., vital signs, O2 sat) suggests an intervention could be on a continuum of failure to rescue.  
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I am interested in postoperative area. So how can I find this tool
thx
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How are you Besho.
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 . Does it really help, in patient management ,to know the cost of cardiac surgery complications and if so,  what is the most expensive and the cheapest complication of cardiac surgery
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In our scenario we explain the cost of complication if we are anticipating it, or the case is a high risk. If the patient is well covered with insurance then we can explain as and when the need arise
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Descriptive case study design on impact of electronic charting on nurses' worklaod.
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Hello Dean,
valuable resources you had sent me. I appreciate this a lot. 
Thanks
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How can we reduce the length of stay of patients through these 2 factors? Patients can be classified under any category but mostly "long stay patients" and their benefits.
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Dear Farzana
Daylight is still a factor affecting the state of mind of a patient. Who says beneficent light cure said said life. Should that light is not intense to avoid dazzling patients inevitably it is interesting to translucent materials
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I'm working on developing a safety initiative with critical response checklists for the operating room. This will include power outage, OR fire, loss of pipeline oxygen and anesthesia gases, etc. The checklist will identify immediate action items and tasks. Does anyone have a similar document in place in their ORs? Any and all input or suggestions would be appreciated, with references please. Thanks!
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Greetings,
The document below might be of interest to you. It represents a collected body of operating room crisis checklists and is available for download as PDF free of charge.
All too often, I find that even directed searches return a plethora of useless or unrelated articles and other publications. It may be a good idea to put together a resource like the one referenced above for all to download and use.
Regards,
Stan.
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Ratios, in addition to frontier analysis, is one of the statistical/mathematical methods used for measuring efficiency.
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Hi Ariel,
In my studied sample of hospitals, sometimes the extreme values of the indicators ALOS, BTO and BOR may be caused by reasons that do relate to efficiency, like unnecessary long stays for example, or unnecessary admissions. and such problems, when diagnosed, can be modified to improve efficiency, this is what I am proposing in my research.
Do you have any recommendations for an efficiency measure that is as simple as Pabon Lasso and doesn't need too much data? because I'm a little bit restricted to the limitation of data availability in the hospitals of my sample.
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Please give me information about evaluated interoperability..
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LISI is the abbreviation of "Levels of Information Systems Interoperability".
In theoritical phase you should design a framework and define some criteria that demonstrate a conceptual model of your evaluation.
In practical phase you could develop a software for testing any interoperability levels of your model. In this way some existed modules could be usable such as HL7 and other international communication standards/frameworks.
Read this book for more information:
In health domain, HIMSS recommendations and toolkits are usable. Try this:
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The key issue in successful management of outsourcing contract is to measure the performance of outsourcing service provider’s, to ensure that all the agreed outcomes are achieved. 
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Firstly, bench mark professional standards independently (of sector). Parametize the key issues in terms of SMART goals. Monitor these over a sufficiently representative time period. Then obtain customer satisfaction feedback. Only then compare the price. Is the outsourced service providing a better service at same price. But  if more expensive and better are the extra benefits worth the extra expense?  
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ALS: Average Length of Stay
BOR: Bed Occupancy Rate
BTO: Bed turnover
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Thank you Ariel for your answer which makes sense to me for sure.
actually, and frankly, what made me ask this question is that I am writing up a thesis on measuring the efficiency of some local hospital using Pabon Lasso model, and my academic supervisor told me that there are such standards, or maybe some specifications rather than standards, and I have searched for that and couldn't find any.
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Hi dear
I want to write a proposal about crowded problem in emergencies or pre-hospital, if you have a useful articles, information or you are working on this topic I would be pleased for your valuable information
Kind regards
Vahid.D
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A graduate student of mine and I analyzed ambulance log data and hospital ER statistics to determine the effect of ER capacity on ambulance crew and patient waiting times. Some  variables of interest were: 1) waiting time from arrival to admission to ER bed; 2) ambulance diversions due to ER capacity limitations; and 3) ER capacity measures. Ambulance log data should be available from the emergency transportation provider and hospital ER measures are usually avialable form the ERs.
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I work on Inpatient Acute Rehab in a large urban hospital, and we do get telephone report from acute units when receiving/admitting a patient, but communication needs to be improved.  Suggestions to make that happen?
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SBAR is a tool originated from the US Navy and was adapted for use in healthcare for preparation for transfer of a patient to a different hospital setting, hopefully to get the specialized care they need.  Transfer of accountability (TOA) from nurse to nurse requires a slightly different approach.  Valera is correct in stating that "a formal protocol/policy in place that is followed consistently on every unit regarding what information needs to be communicated to the receiving RN".  Using the nursing Kardex, RN's should be able to report on the patient name, age, diagnosis, any allergies, previous hospital admissions and medical history, and of course a pertinent head-to-toe body systems assessment. Tests results, outstanding remaining issues, and family updates/concerns are reported lastly.  A well documented nursing Kardex is an invaluable tool.
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I putting together a triage sieve study and want to track participants over a period of time, hence allocation by surname, but have been asked to think about different methods of allocation.  I want something that is easy to reproduce across a number of groups and over a number of years hence the surname allocation.  Allocation will be post an educational intervention with and without supporting documentation.
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Hi Laura,  Thanks for your reply.  I'm now leaning towards month of birth as my method of allocation.  Glen.
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Is it a safer option than just 'warehousing' patients in an ED? In comparison, what are some limitations?
When demands for urgent and emergent care continue to mount and no Emergency Department (ED) care spaces are available for these emergent and urgent patients and all usual actions for rapid admissions to inpatient beds have been maximized, the Over Capacity Protocol should be initiated. This protocol is intended to ensure systematic actions are undertaken to ensure admitted patients being cared for in the ED will be appropriately admitted to an inpatient unit. The protocol may be extended to other areas of the hospital, for example critical care, as required. (Fraser Health).
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I am not an expert in healthcare only an interested researcher in understanding and solving problems in this critical area.  My expertise lies in something called “theory of constraints (TOC)”.  While it sounds horribly complex TOC is quite simple and easily applied.  In TOC we use the five focusing steps to continually improve a system‘s ability to produce goal units (in your case treated patients).  The five focusing steps are one of three processes on ongoing improvement (buffer management, frequently used in healthcare, and the change question sequence are the other two processes.). These five focusing steps are:
1. IDENTIFY the system's constraint(s).
2. Decide how to EXPLOIT the system's constraint(s).
3. SUBORDINATE everything else to the above decision.
4. ELEVATE the system's constraint(s).
5. WARNING!!!! If in the previous steps a constraint has been broken, go back to step 1, but do not allow INERTIA to cause a system's constraint.
I recently coauthored (Cox, Robinson, Maxwell; Sept/Oct 2014) an article in the Journal of Family Practice Management illustrating the application of these steps to an 11-provider practice.  I recommend this article if you want to see how to apply this focusing process in healthcare.  It is a quite simple example; just common sense. 
In your case the market (the patients coming into the emergency room) is the constraint most of the time.  Normally you are able to treat incoming patients in a standard manner.  BUT then you occasionally have overloads where you use up the protective capacity of the emergency department and a backup of untreated patients occurs.  Some of this backup occurs because there is no place to offload treated patients immediately so that the provider can move to the next untreated patient.  This situation might be caused by the hospital’s focusing on minimizing staffing in hospital wards to save money.   The TOC solution would be to add a space buffer behind the constraint (between the emergency department and the specialized wards (the UK system calls this department an assessment ward, a holding area as such).  Treated patients are released to this space buffer where trained staff (maybe some removed from the specialized wards) manage patient care until the treated patients are transferred to the wards.  This approach allows emergency department providers to focus on incoming patients instead of managing already treated patients until they can be transferred to wards thus increase the capacity of the emergency room. In academic terms this space buffer aggregates the statistical fluctuations of the various wards thus having less deviations (reduced standard deviation at the assessment ward than at the sum of the specialized wards).  
Several presentations of the TOC basic concepts and applications of the concepts in various industries are available on the TOCICO (Theory of Constraints International Certification Organization) website for free viewing.  See specifically the healthcare portal web link listed below:
There are seven videos available on this link for free viewing.  An annotated bibliography of healthcare presentations is available on this link also.  
Another related link to TOC in healthcare is provided by Alex Knight (also describes his work on the TOC link above) .  Alex has been implementing TOC in emergency rooms, hospitals and the healthcare supply chain for two decades.  He has been able to move hospitals as measured by responsiveness from the bottom of 500 hospitals to the top 10 in a matter of a few months.  He recently authored a novel (Pride and Joy) describing the application of TOC in hospitals (Similar to Eli Goldratt’s The Goal did in manufacturing in the 1980’s). Alex’s consulting organization provides significant educational materials on TOC in healthcare.  This link below is to articles on applying TOC in healthcare.  On the left of this page below are links to case studies (mostly hospitals) and testimonials.
More generally TOC is a management philosophy that focuses attention on the constraint (the leverage point) in any system and how to increase system throughput.  It is not a cost-cutting approach and provides better responsiveness and healthcare.    
I hope this is helpful.  Jim
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Among doctors and patients.
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This is a very difficult study design, you should have standards criteria helping you the access stress related to working place, to be able to establish causal inference of the the patient outcomes. this would require a reference hospital which will help you to compare your findings. as you know there is a huge diversity in standard of care across hospital and countries, even by region. i will recommend you to consult the HME website and seek advise from statistician
thank you
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Risk assessment is gaining importance in modern day hospitals, and the question is how much the clinicians are benefited in the busy set-up.
Are they effectively communicating with all the stakeholders for preventing the errors?
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Hi Sultan,
Hospitals in different parts of the world implement different degrees of risk management activities. The presence of regulations that control quality and safety in hospitals play an important role in reducing risk events e.g. Accreditation programs or state regulations. However, the Health secretary in the Uk has claimed recently that Hospitals are wasting up to £2.5bn a year of the NHS’s budget through poor care and medical errors. 
Many studies has shown that good communication among staff and with patients as well as team work can reduce medical mistakes resulting from miscommunication among care-givers, as well as reducing medical malpractice lawsuits resulting from miscommunication between patients and care-providers.
AT the end, leadership vision and commitment, at all levels, play an important role in improving patient safety and reducing sentinel events.
Regards,
Muna 
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I know waiting time is important for outpatient and inpatient and time is very important in hospitals, but I want to know other quality parameters that relate to hospital environments. Can you share your experiences?
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One additional to all above is the variance in the stay of the similar type of patients.
This will help the patient to understand the quaity of procedures.
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A growing number of academic employers - especially in the medical field - demands the completion of management courses (f.e. MBA in health care management) for their faculties in the framework of their tenure-track models.
How do you see this development?
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Having taught in a number of executive and MBA programs for physicians, my opinion is that further management education is a must for division chiefs, chairs, deans and those physicians in executive jobs.  However, it must include other skills, especially epidemiology.  For primary care it must take place at the senior resident or division chief level.  Once they get out time pressures to bill are too great. Specialists can wait until later in their careers. 
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I am trying to figure out how ALOS, BOR & TOI should be calculated and reported for a state and a country.
Should I take the average of these indicators by each hospital within a state/country (i.e. summing each hospital's BOR and divide it by the number of hospital within that population) or should it be represented by taking a state or a country as a unit, i.e. Summing Total Length of Stay (TLOS) of all hospitals within a state(or a country) and divides by the sum of all admission ?
When I refer to the OECD iLibrary for reporting Healthcare Statistics (link provided), I can't seems to find the details of how it was calculated.
Can anyone shed some light or offer some resources?
 
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Average length of stay (ALOS): This measure refers to the average number of days that a patient stays in a hospital. It is calculated using the following formula:
ALOS= (Inpatient days)/Admissions (1)
Bed occupancy rate (BOR): The occupancy rate is a measure of utilization of the available bed capacity. It indicates the percentage of beds occupied by patients in a defined period of time, usually a year. It is computed using the following formula:
BOR= (Inpatient days)/(Bed days) ×100 (2)
Where,
Inpatient days = admissions × ALS, and bed days in the year = number of beds × 365
Bed turnover ratio (BTR): The turnover ratio is a measure of productivity of hospital beds and represents the number of patients treated per bed in a defined period of time (usually a year). It is computed as follows:
BTR= (Total patient admissions)/(Number of beds) (3)
 
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I have a 4th year medical undergraduate who is going to be spending 11 weeks with me and wants to explore spiritual care in acute hospitals. Note, this is not just religious / chaplaincy care, but all aspects of spiritual and existential care.
Does anyone have any thoughts of gaps in our knowledge or in the research in this area? Our literature search is still being done, but it thought it might be useful to ask opinions.
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With big interest I read the question and contributions and thank you all very much. Hugo Simkin, has your study been published (how could I get it?)? It converges with studies we have been conducting in Germany in clinics or departments of psychiatry and psychotherapy.
Cf. Eunmi Lee, Klaus Baumann, German Psychiatrists' Observation and Interpretation of Religiosity/ Spirituality, in: Evidence-Based Complementary and Alternative Medicine (2013), http://dx.doi.org/10.1155/2013/280168 (15.11.2013).
and Lee, Eunmi / Zahn, Anne / Baumann, Klaus: “Religion in Psychiatry and Psychotherapy?” A Pilot Study: The Meaning of Religiosity/Spirituality from Staff’s Perspective in Psychiatry and Psychotherapy. Religions 2 (2011), 525-535; doi:10.3390/rel2040525
(both open access)
A patient study is about to being published.
In my opinion, spiritual care should not be reduced either to palliative care (as field) or to chaplains ("pastoral care") but as part of a professional competence and attitude of nursing staff and physicians likewise. Due to the troubled relationships between religion(s) and science(s), the exciting task is to find adequate standards and training elements which aim at the benefit of the patients in a wholistic way. It is a joy to read similar viewpoints in this discussion.
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Can any scholar suggest the easiest ways of monitoring and measuring Quality Performance of hospitals through some major/easy Key performance Indicators, without deep involving or bothering the busy hospital administration?
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The Quality in any Hospital can be measured through two means: (i) Stakeholders perspective and (ii) Customer perspective. Moreover, relying on factual data (KPIs) is most important. To incorporate these, a viable option is to develop a new software that will automatically capture both managerial and clinical indictors.
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Healthcare-acquired infections (HAIs) affect the well-being of the patients. To prevent, monitor, and control the HAIs in a time-saving manner, Infection Preventionists need advanced and integrated software for surveillance.
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I think bioMerieux has a product or couple of products which could help you in Infection Control (Observa & Vigiguard), i am not sure if they are still being marketed though.
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I am sure time varies, but is there an accepted norm regarding this time bracket.
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I do not know what your study is about, but such a concept matters only if a patient need (cognitive, procedural, technological) is not met by the available physicians and equipment. Coming to a hospital during hours or after hours does not matter if what is needed to help a patient cannot be done.
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How controlled is the laundry, handling, transport and storage process in Healthcare Institutions? Is there evidence of good practice?
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Werner, so do hospitals in Germany change linen like curtains on a routine basis?