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Questions related to Financial Services
Hello
I am a doctoral student in the field of marketing. My job is the human capital manager of a financial holding that has 14 subsidiary companies operating in the field of digital financial services. Now I am at the time when I want to choose the topic of my doctoral thesis and I am more interested in internal marketing. and to finalize the organizational culture of the issue. I had a very good experience in designing the organizational culture model and the project is ongoing. What topic do you suggest that I research and model?
According to the European Digital Strategy "The future of finance is digital: consumers and businesses are increasingly using digital financial services, innovative market participants are implementing new technologies, and existing business models are changing. Digital finance has helped citizens and businesses cope with the unprecedented situation created by the COVID19 pandemic. For example, online identity verification has enabled consumers to open accounts and use many financial services remotely. An increasing proportion of in-store payments are now digital and contactless, and online purchases (e-commerce) have grown significantly. FinTech solutions have helped expand and accelerate access to loans, including government-backed loans in response to the COVID-19 pandemic. Ensuring the safe and reliable operation of digital infrastructures has also become more important as the number of people using online financial services has increased and financial sector employees are themselves working remotely." Moreover, in the context of the European Green Agreement 2050 and the green transition, an essential role is played by innovative financial instruments supporting both the business environment and the final beneficiaries as individual consumers.
Therefore, from a personal point of view, digital finance, open finance, entrepreneurial finance and green finance are pillars of sustainable societal development at the local and global level.
What are the major challenges faced by small and marginal farmers in accessing credit and financial services?
I need to know the stages and steps of the stratified random sampling process.
In addition, What random sampling process will best suit collecting data from mobile financial service users and non-users?
Need to know the impact of mobile financial services on financial inclusion.
In Uganda, the financial services sector is increasingly adopting artificial intelligence (AI) to streamline operations and enhance customer experiences. This research question seeks to explore the effects of AI integration on customer satisfaction and trust within this context. Specifically, it aims to understand how AI-driven services, such as personalized financial advice, fraud detection, and customer service chatbots, are perceived by users in terms of their reliability, efficiency, and overall impact on the customer experience.
The inquiry is grounded in the broader context of digital transformation in emerging economies, where the adoption of technology in financial services presents both opportunities and challenges. Given the rapid pace of AI development and its potential to revolutionize financial interactions, this research could provide valuable insights into consumer attitudes and inform strategies for implementing AI in a way that fosters trust and satisfaction.
Is analytics based on Big Data and artificial intelligence already capable of predicting what we will think about tomorrow, that we need something, that we should perhaps buy something we think we need?
Can an AI-equipped internet robot using the results of research carried out by Big Data advanced socio-economic analytics systems and employed in the call centre department of a company or institution already forecast, in real time, the consumption and purchase needs of a specific internet user on the basis of a conversation with a potential customer and, on this basis, offer internet users the purchase of an offer of products or services that they themselves would probably think they need in a moment?
On the basis of analytics of a bank customer's purchases of products and services, analytics of online payments and settlements and bank card payments, will banks refine their models of their customers' purchase preferences for the use of specific banking products and financial services? for example, will the purchase of a certain type of product or service result in an offer of, for example, a specific insurance or bank loan to a specific customer of the bank?
Will this be an important part of the automation of the processes carried out within the computerised systems concerning customer relations etc. in the context of the development of banking in the years to come?
For years, in databases, data warehouses and Big Data platforms, Internet technology companies have been collecting information on citizens, Internet users, customers using their online information services.
Continuous technological progress increases the possibilities of both obtaining, collecting and processing data on citizens in their role as potential customers, consumers of Internet offers and other media, Internet information services, offers of various types of products and services, advertising campaigns that also influence the general social awareness of citizens and the choices people make concerning various aspects of their lives. The new Industry 4.0 technologies currently being developed, including Big Data Analytics, cloud computing, Internet of Things, Blockchain, cyber security, digital twins, augmented reality, virtual reality and also machine learning, deep learning, neural networks and artificial intelligence will determine the rapid technological progress and development of applications of these technologies in the field of online marketing in the years to come as well. The robots being developed, which collect information on specific content from various websites and webpages, are able to pinpoint information written by internet users on their social media profiles. In this way, it is possible to obtain a large amount of information describing a specific Internet user and, on this basis, it is possible to build up a highly accurate characterisation of a specific Internet user and to create multi-faceted characteristics of customer segments for specific product and service offers. In this way, digital avatars of individual Internet users are built in the Big Data databases of Internet technology companies and/or large e-commerce platforms operating on the Internet, social media portals. The descriptive characteristics of such avatars are so detailed and contain so much information about Internet users that most of the people concerned do not even know how much information specific Internet-based technology companies, e-commerce platforms, social media portals, etc. have about them.
Geolocalisation added to 5G high-speed broadband and information technology and Industry 4.0 has, on the one hand, made it possible to develop analytics for identifying Internet users' shopping preferences, topics of interest, etc., depending on where, specifically geographically, they are at any given time with the smartphone on which they are using certain online information services. On the other hand, the combination of the aforementioned technologies in the various applications developed in the applications installed on the smartphone has made it possible, on the one hand, to increase the scale of data collection on Internet users, and, on the other hand, also to increase the efficiency of the processing of this data and its use in the marketing activities of companies and institutions and the implementation of these operations increasingly in real time in the cloud computing, the presentation of the results of the data processing operations carried out on Internet of Things devices, etc.
It is becoming increasingly common for us to experience situations in which, while walking with a smartphone past some physical shop, bank, company or institution offering certain services, we receive an SMS, banner or message on the Internet portal we have just used on our smartphone informing us of a new promotional offer of products or services of that particular shop, company, institution we have passed by.
In view of the above, I would like to address the following question to the esteemed community of scientists and researchers:
Is analytics based on Big Data and artificial intelligence, conducted in the field of market research, market analysis, the creation of characteristics of target customer segments, already able to forecast what we will think about tomorrow, that we need something, that we might need to buy something that we consider necessary?
Is analytics based on Big Data and artificial intelligence already capable of predicting what we will think about tomorrow?
The text above is my own, written by me on the basis of my research.
In writing this text, I did not use other sources or automatic text generation systems such as ChatGPT.
Copyright by Dariusz Prokopowicz
What do you think about this topic?
What is your opinion on this subject?
Please answer,
I invite you all to discuss,
Thank you very much,
Best regards,
Dariusz Prokopowicz
Greetings!
I hope this message finds you well. I would be very grateful if you please provide your valuable feedback regarding the scope, feasibility, and methodology of the following research topics:
1. Financial Literacy and Financial Inclusion.
2. Mobile Financial Services and Financial Inclusion.
Thank you.
What are the key determinants of building a risk management system for investing in cryptocurrencies conducted in speculative financial operations and investment transactions carried out on online trading platforms?
In recent years, there has been a rapid development of cryptocurrencies and their applications in online payments and settlements and their treatment as alternative investment instruments. Internet-based trading platforms are being developed, where speculative trading and investment using cryptocurrencies is expanding. Some investment banks, internationally operating corporations, social media sites are creating their own cryptocurrencies. Some investment funds have been investing part of their active funds in selected cryptocurrencies for many years. However, due to the lack of a developed institutional oversight system for transactions, payments and investments using cryptocurrencies. Consequently, speculative financial operations and investment transactions carried out on online trading platforms are characterised by a high level of investment risk. Consequently, it is important to build a risk management system for investing in cryptocurrencies.
In view of the above, I address the following question to the esteemed community of researchers and scientists:
What are the key determinants of building a risk management system for cryptocurrency investment conducted in speculative financial operations and investment transactions carried out on online trading platforms?
What do you think about this topic?
What is your opinion on this subject?
Please respond,
I invite you all to discuss,
Thank you very much,
Best wishes,
Dariusz Prokopowicz
Can it be worth to do PhD on Mobile Financial Services for Financial Inclusion?
What new, innovative features are being added to bank cards where banks are taking advantage of new Big Data Analytics and other new Industry 4.0 technologies?
Commercial banks, in an effort to attract new customers, offer a package of financial services and banking products, implement new ICT and Industry 4.0 information technologies into their banking operations in order to improve them, improve the quality and expansion of financial and other services, create facilities for remote access to online and mobile banking offerings, enrich their offerings with new services, including not only financial services. For example, there are banks that add analytics and customer advice on healthy lifestyles and ecological, pro-environmental, pro-climate aspects to bank cards, including credit cards, in line with new trends of sustainable development and green transformation of the economy. Some banks add analytics to bank, payment or credit cards, informing cardholders not only how much money they have spent on the purchase of certain products and/or services, but also what carbon footprint is associated with certain completed or planned purchases.
In view of the above, I address the following question to the esteemed community of researchers and scientists:
What new, innovative features are being added to bank cards in which banks are taking advantage of the new capabilities of Big Data Analytics and other new Industry 4.0 technologies?
What do you think about this topic?
Please answer,
I invite everyone to join the discussion,
Thank you very much,
Best wishes,
Dariusz Prokopowicz
In a decade to come, the future of the profession in Finance can it be predicted?
Join the discussion let's find out.
What are the factors affecting financial inclusion or basic banking services of the people? Can anyone give me some good papers on this?
Commercial banks are increasingly worried about competition from fintechs, including online technology companies that expand the range of financial and pre-financial services. Commercial banks are more and more actively using IT technologies of online banking, building Business Intelligence data processing platforms, extending Big Data database systems, developing integrated risk management systems and conducting advertising campaigns on social media websites. In view of the above, large commercial banks have the opportunity to conduct a sentiment analysis on data collected in Big Data database systems for the purpose of analyzing the expectations and opinions of Internet users regarding, for example, financial services. Information obtained from the Internet and processed in the aforementioned manner can be used for more precise risk analysis, credit risk management, planning subsequent advertising campaigns, modifying the financial services offer in line with changing expectations of Internet users, searching for clients on social media portals. In this way, interdisciplinary analytical processes are also developed at commercial banks, for which the information from the websites of social media portals is the source of data.
Do commercial banks have a chance to win in this matter in competition with the fintech technology companies operating on the Internet?
Besides, What is the effectiveness of online advertising campaigns run by commercial banks?
Please, answer, comments.
I invite you to the discussion.
Perhaps in the future the development of electronic, online banks and technology companies developing financial services as fintechs will be implemented in parallel and will lead in many respects to a synthetic model of combining different business concepts of banks and fintechs. In such a situation, it will not be possible to clearly determine who has taken over and dominated the first, or electronic banks or fintechs.
Do you agree with me on the above matter?
In the context of the above issues, I am asking you the following question:
Is there more competition or synergy between the development of online banks and fintechs?
Please reply
I invite you to the discussion
Thank you very much
Best wishes
Commercial banking has several hundred years of development history. Fintechs have been developing only since the end of the 20th century, but the development of some fintechs is many times faster than most banks currently operating. This is the main reason why banks are interested in the development of fintechs. In most countries, fintechs are not yet a significant direct competition for commercial banks, but taking into account their dynamic development in the field of new technologies, online settlements and payments, combining information services with financial or other services and e-commerce, with e-commerce , e-business, however, this may change in the future and this competition may increase significantly in the future.
Banks that are not afraid of competition from fintechs usually do not cooperate only by observing new technologies introduced to the online market of financial transactions by fintechs. However, commercial banks that are afraid of competition from fintechs are either interested in this type of cooperation in the field of technology development or take over these entities in capital transactions, including selected fintechs to capital groups managed by a given bank. There have been transactions of this type in which a commercial bank took control of a fintech, which was a dynamically developing startup or a thriving technology company operating in the new online media sector and new techniques for settlements and payments made electronically. Some banks, fearing competition from fintechs, observe their functioning and try to introduce into their business model solutions similar to those that develop fintechs with positive effects.
In view of the above, I am asking you the following question: Do banks cooperate with fintechs?
Please reply. I invite you to the discussion
This study is to illustrate the difference between Islamic and traditional banks in relation to consumer decision-making. Data is taken from both banking sectors for evaluation. The difference in the term factors affecting customers and banks and the quality of service provided to the customer is examined, so this study seeks to assess the performance situation and improve the quality of service in the Islamic financial system. We are looking at this issue through a variety of methods such as the creation of a quantitative portfolio, the economic modeling of diversification advantages, the theoretical development of the quality of financial service and the qualitative analysis of semi-structured interviews on perceptions of how quality of banking will affect both performance and financial innovation in Islamic finance. Iraq is experiencing a high level of competition between Islamic and traditional banking services that use quality of service as a profitable strategy The aim of this study is to describe and understand the decision-making process for clients in terms of recognizing differences in the quality of services between Islamic and traditional banks and the extent to which customers are affected by banking services.
Hello, i am working on my thesis at this moment and i am searching more related references for process mining in best case at use in the area of financial services. I want to give an introduction and overview of process mining in this area.
Thank you
There is a really strange phenomenon in Chinese stock markets. When the regulation institution decides to get some new companies listed (it is noteworthy that IPO has to get permission from Securities Regulatory Commission in China), the stock market drastic falls and the Chinese investors sell out their stocks crazily.
Some argue that more stocks listed means that more money is needed by the market, but the supply is constant in the short term. So the stock price falls. But I don't think it explains well what we observe.
What is the potential for Fintechs to become large purveyors of Financial Services in Rural India?
I am writing one paper regarding taxing financial services under VAT in developing countries. I would be very grateful if anyone has any paper about it(or book that can be downloaded for free). Thanks.
I am interested in knowing more about IT Audit, which I believe has a lot of potential in the future. Therefore I am interested to write a thesis on IT audit. But don't know which area to look into and what could possibly be a good topic for that.
I will do an Internship at one of the big four at Financial services. I'm free to choose any audit topic.
The objectives are as follows-
Investigate the reason behind the fishers dependency on non-formal credit ,find out the impact (Social-ecological) of the non -formal credit system in a fishery and propose a fishers friendly credit system.
While many IT organisations have a well-defined Project Management practices/methodologies that include Risk management strategies, they often face failures on the projects primarily related to Cost, Schedule and Quality. Hence I would like to understand the correlation between the PM practices and Risk management particularly in IT organisations but also in any other industries like Banking, Financial services, Construction, etc. Please get back to me with any studies already done on this matter or any pointers to the information sources.
Assuming financial criminals are rational, they deal with large sums of money, have feasible alternatives of finding legal ways of making money, financial crime must offer attractive rates of return. What might the rate of return be?
In relation to product design, place and people
i.To what extent does physical proximity to financial institutions affect financial inclusion among the targeted members/low-income population?
ii.What are the available financial services and innovations and how effective and sustainable are they in enhancing financial inclusion among the demographic differences of members/ low-income population in the selected SACCOs?
iii.What is the level of financial literacy and capability existing among the people on the various available financial services and products and how does financial literacy and capability impacts on financial inclusion for inclusive growth?
iv.How consumer protection does influences financial inclusion for inclusive growth through SACCOs in Uganda?
v.What enabling environment exists in Uganda and changes that will enable SACCOs to take an active part in the financial inclusion for inclusive growth and emerge as sustainable, transparent and accountable member-based financial organizations?
vi.How does, financial inclusion leads to inclusive growth (members’aggregate welfare improvement) in Uganda?
vii.To what extent are the expected outcomes of financial inclusion for inclusive growth through SACCOs available to members/low-income population?
Does anyone know of a prosocail brand measurement scale?
- In the meantime, how should digital approach the customer experience in the current economy?
A little sharing here.
I am looking for longitudinal data on pension assets (both public and private). The OECD database runs from 1995- (for private) and 2001 (for public), but not for all countries. Also, I'm hoping to extend the analysis to at least the 1990's. Does anyone know whether such a dataset exist? Bits and pieces of information can be found in e.g. BIS reports, so perhaps someone has collected this kind of data before.
Many thanks in advance!
I hope to help me to suggest some hot topics in Behavioural finance.
I am doing research on factors affecting retail equity investors, so for my introduction i need some data on retail equity investors in India.
Thanks & Regards
Hiral
Uruguayan bankruptcy law allows the creditors with mortgage to continue with the individual execution of his credits, 120 days after the declaration of bankruptcy.. Generally, every valuable asset is mortgaged assets, so if the bankruptcy process reaches the stage of liquidation, the financial creditor (that, in general, is the one that enjoys the above mentioned guarantees) executes independently his credit, in detriment of the workers, of the State and of the suppliers of goods and not financial services. What I put to consideration is if a different regulation would have negative effects on the economy, for its relation with an eventual restriction of the credit or increase in its costs.
I am working on a project involving stock price estimation, so I want investor sentiments or behavioral bias to be an independent factor, impacting stock price movement. So, are there any means by which I can quantify this variable ?
I had an hypothesis that perceived barriers significantly and negative influence rural citizens' attitude towards usage of financial services.
But using SEM (AMOS)- the results were : perceived barriers positively influence attitude.
Can anyone please assist; what could be the possible reason for that.
Looking at how an owner of a financial services firm can combat the effect of fintech on their practice by the correct use of strategy, ie Porter 5 Forces, PESTEL etc
I am looking at other possible angles on this and would appreciate any insight
Hi, my current data set takes into consideration 15 countries over a 10 year period looking at FDI inflows. FDI being the dependant variable, and I have currently used 5 independant variables based upon typical FDI determinants. I've been able to carry out various panel data tests on stata,(Pooled OLS, Fixed effects, Random effects, Hausman test) using online tutorials however i'm not sure whether I have missed something important which should be considered. As i am not an econometrics student I feel as if i need some extra guidance. Thanks
There is no good research about the actual demand for Islamic financial services among Muslims in the West. Why are so many scholars spending so much energy exploring the finer details of Islamic banking when they really have no clue about how many potential customers there are?
I am working on low cost distribution solutions for financial services. can any one please suggest relevant literature
The vast majority of the world’s people will have access to internet through smart phones and tablets. Internet access could transform the way financial service providers and customers interact and facilitate a richer interface with customers.
What scenarios are possible and are providers ready to respond?
Monetization levels vary widely by context and over time. Macro-level data is not very helpful because it jumbles many differently monetized contexts. Are there studies in behavioral economics, microeconomics, cognitive psychology etc. that address this question?
Our team is quantifying the amount of global fiscal support that the financial sector receives. The estimate will examine the full range of direct and indirect fiscal support for private financial services sector, including fiscal incentives for savings and pensions, bank deposit insurance, implied support for systemically important financial institutions, fiscal incentives for green investment, and tax structures that provide incentives for various assets and trading activities.
I want to study the brand equity in the three biggest banks in the Philippines namely, BPI, BDO and Metro Bank. The closest framework I have so far is Keller's Framework on Consumer Based Brand Equity which is more of a marketing tool than an economic one.
Hope anyone can help me with this. Thank you!
What are the general issues to be studied about the latent management in the financial sector ? A research student asked me this question. While I noted that the availability of talent, retention policy, required skills for talent in the financial sector, turnover, relation of talent with productivity, are some areas , probably to be considered and emphasized to refine further as we go along. Need your suggestion as to what should be covered in a study of talent management in the financial sector.
Brand health measurement for categories like FMCG, durables and telecom services have a standard pattern of metrics considering higher involvement of customers. But in categories like general insurance and some financial services the familiarity and involvement level are rather low. There seems to be a need for improvised new metrics and pattern for measuring brand health in such sectors. What are your thoughts?
Can anyone may give me any classical or recent results?