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E-Commerce - Science topic

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Publications related to E-Commerce (10,000)
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As organizations increasingly adopt cloud-based Business Process Management (BPM) systems to streamline operations and enhance efficiency, ensuring regulatory compliance becomes a fundamental concern. The need for robust auditing mechanisms is crucial in establishing and maintaining regulatory trust, as cloud BPM systems handle sensitive data and c...
Technical Report
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This research analyzes how Chinese cross-border e-commerce platforms, especially AliExpress and Wish, have reshaped consumer behavior, retail competition, and government policy in Brazil. It examines why Brazilian shoppers are drawn to these platforms—focusing on price advantages, product variety, and convenience—and how this shift has disrupted lo...
Article
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The different advancements in the marketing industry over the years have pushed companies to develop and adopt new marketing strategies to support their marketing needs. However, with the increasing demand for a new innovative way of marketing in E-commerce, strategies are suddenly shifting to adapt to these changes. Affiliate marketing is a kind o...
Article
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Acceptance hinges on various conditions, influenced by purpose. Different purposes dictate user acceptance factors. Some relate to professional necessity, others to personal tech adoption. This study focusses on voluntary metaverse adoption for product purchase and discerning determinants. The aim of this research is to explore and delineate the de...
Conference Paper
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The rapid evolution of information technology-driven by artificial intelligence, cloud computing, search engines, e-commerce, and Big Data-has spurred increasing demand for new application areas. Photonics remains central to expanding global communication networks, yet there is growing pressure to develop highly integrated solutions rather than rel...
Article
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Assessing supply chain efficiency is essential to making sure efficiency, competitiveness, and sustainability in an increasingly complex global market. This systematic literature review aims to consolidate existing knowledge on supply chain performance measurement by employing fundamental basic tools and bibliometric analysis. The review explores v...
Article
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The direct-to-consumer (D2C) retail model has witnessed unprecedented growth in recent years, particularly in India's rapidly evolving e-commerce landscape. This article examines how generative AI technologies, especially ChatGPT and similar large language models, are fundamentally reshaping the D2C sector. By analyzing the historical trajectory of...
Article
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Blockchain-based payment gateways have emerged as a disruptive innovation in digital finance, offering enhanced security, transparency, and efficiency compared to traditional payment systems. However, consumer trust remains a critical factor influencing adoption and long-term viability. This paper explores the behavioral aspects of consumer trust i...
Article
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Penelitian ini bertujuan untuk menganalisis penerapan standar Global Initiative Reporting khususnya standar topik pada perusahaan e-commerce yaitu Perusahaan ABC dan Perusahaan XYZ sebagai perusahaan besar e-commerce di Indonesia. Penelitian ini menggunakan data sekunder berupa sustainability report dan standar GRI Topik 200 (ekonomi), 300 (lingkun...
Chapter
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Artificial intelligence (AI) imitates the cognitive pattern of the human brain, i.e., learning from experience using a set of algorithms by identifying hidden patterns. AI has already demonstrated its groundbreaking capabilities in many fields such as the healthcare sector, e-commerce, and engineering. Recent developments in computer hardware, soft...
Article
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This article explores the transformative synergy between artificial intelligence and human creativity in revolutionizing e-commerce personalization. It examines how AI's computational power processes vast customer datasets to identify patterns invisible to human analysis alone, while human creativity contributes essential emotional intelligence, cu...
Article
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This article explores the vital components of e-commerce that influence customer retention rates, focusing on website usability, product offerings, pricing strategies, and customer service quality. It examines how these factors are interrelated, examines empirical evidence, and discusses their collective impact on customer loyalty in an increasingl...
Article
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E-commerce organizations increasingly employ Artificial Intelligence (AI) technologies to reinforce consumer experiences, enhance marketing campaigns, and optimize overall business performance. This study focuses on providing an extensive analysis of AI-driven marketing strategies in the e-commerce sector in the contemporary world. This study emplo...
Article
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Using the Stimulus-Organism-Response (S-O-R) framework, this paper examines how review valence influences information adoption in e-commerce, highlighting the mediating role of the perceived usefulness of online reviews and the moderating effects of two distinct regulatory focuses. Empirical results from a survey of Chinese consumers reveal that th...
Article
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In contemporary society, with the rapid development of the e-commerce economy, online shopping has become an essential part of people’s lives. Consumers’ personal information holds significant value, which leads to an increased risk of personal information leakage in online shopping. This paper clarifies the relevant concepts of consumers’ personal...
Article
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This article examines the transformative impact of microservices and modular architecture on e-commerce platforms, highlighting the shift from traditional monolithic systems to more scalable and efficient architectures. The article analyzes the limitations of monolithic systems in handling increased transaction volumes and explores how microservice...
Article
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The integration of telecommunications solutions into e-commerce platforms has revolutionized customer engagement and sales strategies in the digital marketplace. Modern contact centers leveraging advanced technologies enable seamless omnichannel communication, personalized customer experiences, and efficient service delivery. The convergence of art...
Article
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In the rapidly evolving field of e-commerce, precise and efficient attribute ex- traction from product descriptions is crucial for enhancing search functionality, improving customer experience, and streamlining the listing process for sellers. This study pro- poses a large language model (LLM)-based approach for automated attribute extraction on Tr...
Technical Report
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This research investigates how the rise of Trendyol, Turkey’s largest e-commerce platform, is reshaping consumer behavior and the local economy in Azerbaijan. Focusing on apparel, fashion, and home goods—categories widely available in local stores—the paper explores why Azerbaijani shoppers increasingly prefer cross-border online shopping over dome...
Conference Paper
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The e-commerce industry has experienced exponential growth over the last decade, driven by increasing internet penetration, technological advancements, and a shift in consumer behavior. One of the key factors contributing to this growth is the ability of e-commerce platforms to deliver personalized experiences, which can enhance consumer satisfa...
Article
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In today’s rapidly developing digital era, people are starting to shift from conventional shopping to online shopping, making e-commerce the main choice to meet their daily needs. One of the e-commerce platforms that is widely used in Indonesia is Shoppe, which is known for its live streaming and online customer reviews features that can influence...
Article
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The rapid growth of e-commerce in Indonesia offers convenience and broad access to digital shopping but also triggers excessive consumerism, which conflicts with Islamic economic principles. This study focuses on the transformation of consumer behavior in the e-commerce era from an Islamic perspective, emphasizing the need to shift from excessive c...
Article
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With the rapid development of e-commerce, many online retailers are adopting sales modes that combine online shopping and live broadcasting, known as live commerce. In this paper, game models are established to describe and analyze three live commerce modes: self-broadcast mode, retailer-dominant cooperation mode, and anchor-dominant cooperation mo...
Article
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The rapid expansion of e-commerce in Iran has significantly transformed consumer shopping behavior. This study examines the mediating effect of trust on the relationship between consumer consumption factors and online shopping behavior in Iran, applying the Diffusion of Innovation (DOI) framework. The DOI theory explains how consumers adopt new tec...
Article
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The e-commerce industry has rapidly evolved in recent years, with personalization becoming a central aspect of enhancing customer satisfaction and driving sales. With the vast amount of consumer data available, artificial intelligence (AI) plays a pivotal role in creating personalized shopping experiences. By analyzing customer behavior, preference...
Article
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The rapid growth of e-commerce in Thailand has reshaped consumer purchasing behavior, particularly concerning Chinese-branded products on leading platforms such as Shopee and Lazada. This study investigates the key factors influencing Thai consumers' purchasing decisions regarding Chinese-branded smartphones. By employing a machine learning model,...
Article
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This study investigates how Word of Mouth (WoM), Product Quality (PQ), and Price (PR) influence Trust (TR) and Repurchase Intentions (RI) in the context of live streaming e-commerce in Indonesia. Using Structural Equation Modeling (SEM) and data from 300 respondents, the results show that trust plays a key role in influencing Repurchase Intentions....
Article
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Digital technology advancements have significantly changed the e-commerce industry, particularly with the advent of interactive services like live streaming on TikTok. This studys aims to determine whether live streaming, flash sales, and double days promotions have a direct effect on consumer impulse purchases at TikTok Shop. This study employs a...
Article
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O artigo aborda as inúmeras vantagens de uma empresa ao utilizar como ferramenta o E-commerce (Comércio Eletrônico) nas vendas de produtos e serviços. A internet tem mudado a maneira de como as pessoas trabalham, se relacionam e fazem negócio. O e-commerce tem criado força a cada dia que passa, atingindo relações sociais e econômicas. Logo, tem um...
Article
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The increasing intensity of ultraviolet (UV) radiation due to global warming poses serious risks to skin health and has led to a rising market demand for natural-based skincare products. Jabiras Body Scrub is an innovative body care product formulated from guava and brown rice to protect and nourish the skin from UV exposure. This program aims to p...
Article
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Peningkatan penjualan sangat penting dan menjadi prioritas dalam keberlangsungan usaha. Kemandirian perempuan Jawa Barat tidak terlepas dari sektor ini. Pada sisi lain teknologi yang ada sudah siap membantu mengembangkan usaha dan pendapatan dari para perempuan Jawa Barat. Pada kenyataannya, para ibu-ibu yang ada pada sektor ini belum sanggup meman...
Article
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Deployment automation and containerization have emerged as critical enablers for retail e-commerce platforms facing the challenges of a dynamic digital marketplace. This paper examines how cloud engineering foundations provide the essential infrastructure for scalable and resilient retail systems, while deployment automation accelerates innovation...
Article
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The increasing sophistication of digital fraud poses a serious threat to financial systems, demanding detection mechanisms that are not only accurate but also capable of real-time response. Traditional cloud-based fraud detection systems often suffer from high latency due to network delays and centralized processing bottlenecks, which can result in...
Article
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This study investigates the determinants of Vietnamese enterprises' intention to persist with digital transformation amid increasingly interconnected supply chains and the rapid expansion of e-commerce. It explores this intention from the customer satisfaction perspective, considering the transformation of enterprises and technology providers facil...
Article
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Pricing strategy is a critical challenge in e-commerce, where businesses must balance competitive pricing with profitability. Traditional pricing models rely on historical data and statistical methods but often lack interpretability and adaptability. In this study, we propose a novel approach that leverages Diverse Counterfactual Explanations (DiCE...
Article
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This article examines how real-time streaming architectures transform inventory management in modern retail environments. Traditional batch-based inventory systems struggle with dynamic demand shifts, resulting in overstocking and stockouts that negatively impact financial performance and customer satisfaction. Real-time inventory systems integrate...
Article
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Social media is a big part of the current technology advances and used in many different ways by enterprises and customers. Social media is being used by consumers to make new friends, shop online, and engage with others via virtual media. Simultaneously, industries, particularly those in e-commerce, take use of social media’s benefits by advertisi...
Article
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Currently, fashion management is accelerating its digital transformation, with e-commerce and social media becoming the main promotion and sales channels. Sustainable development has become a core issue, and brands have adopted environmentally friendly materials and transparent supply chains. Consumer behavior tends to be personalized and experient...
Article
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In recent years, the online shopping sector in Bangladesh has witnessed a tremendous transition driven by technological advancements and changing consumer habits. Artificial intelligence (AI) technologies, including chatbots, AI-enhanced Personalization, and intelligent recommendations, have further developed this sector. However, research indicate...
Article
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As 5G technology and the Internet have advanced, live streaming has emerged as a new kind of commerce. In this context, brands have also begun to open up a new sales model - live streaming. This article conducts an empirical study on this using beauty products as an example. This article briefly reviews the E-commerce live streaming's present state...
Article
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Impulsive buying behavior in e-commerce is increasing among Generation Z, especially in Surabaya. This study aims to analyze the influence of Big Five Personality : Agreeableness, conscientiousness, extroversion, neuroticism, and openness to experience on impulsive behavior in online shopping. This study involved 170 Generation Z e-commerce users f...
Article
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In e-commerce, Augmented Reality (AR) employs computer vision and artificial intelligence (AI) techniques to enhance the shopping experience through personalized recommendations based on users’ physical data. However, concerns regarding privacy and perceived intrusiveness can undermine the persuasive appeal of personalized AR for e-commerce experie...
Article
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This article explores the transformative impact of e-commerce on the emergence of new brands, highlighting two key variables: the accessibility of digital ecosystems and the ease of innovation through emerging technologies. It examines the potential and challenges faced by entrepreneurs in a highly competitive digital market, emphasizing the import...
Preprint
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This study investigates the emotional and sentiment differences in customer reviews of products and services on e-commerce platforms. Unlike prior research that treats customer reviews as a single entity, this study distinguishes between products, which fulfil fundamental needs, and services, which cater to higher-level experiential desires. The an...
Article
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Predictive analytics is crucial in the digital economy, revolutionizing e-commerce by utilizing data insights to forecast trends, personalize customer experiences, and optimize operations with high accuracy (Gupta & Bansal, 2020; Jakkula, 2023). This research examines the comparative performance of traditional statistical techniques versus modern m...
Article
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This paper examines an e-commerce supply chain consisting of an offline supplier and two competing online retailers. To reduce online operating costs, the supplier selects a platform retailer, a reselling retailer, or both. The reselling retailer, being capital-constrained, can borrow funds from either the platform or a bank to alleviate financial...
Article
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With the widespread adoption of mobile networks, live streaming e-commerce has experienced robust growth. Marketing discourse plays a crucial role in communication between live streamers and consumers. This study, adhering to the principles of typicality and diversity, selects 37 live streaming e-commerce videos and employs grounded theory for anal...
Article
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The rapid advancement of Artificial Intelligence (AI) has transformed global e-commerce, with AI-driven personalization emerging as a pivotal strategy for enhancing customer experience and boosting sales performance. This study investigates the implementation and impact of AI personalization in Iran's online fashion industry through a case study of...
Article
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The integration of artificial intelligence (AI) into e-commerce platforms has revolutionized user interaction, with AI-enabled visual search emerging as a transformative tool for enhancing product discovery and customer engagement. This study explores the impact of AI-driven visual search systems on user behavior, interaction metrics, and system pe...
Preprint
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E-commerce sellers are recommended keyphrases based on their inventory on which they advertise to increase buyer engagement (clicks/sales). The relevance of advertiser keyphrases plays an important role in preventing the inundation of search systems with numerous irrelevant items that compete for attention in auctions, in addition to maintaining a...
Article
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This research investigates and evaluates the current legal situation of payment via e-wallet in Vietnam. To be more specific, the paper analyses legal issues and current application, as well as proposes some solutions to complete the legal system in this field. The research uses qualitative methods combining theoretical analysis, survey and expert...
Article
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Kepercayaan merek (brand trust) merupakan faktor krusial dalam keberhasilan platform e-commerce, termasuk Tokopedia. Marketing memiliki peran penting dalam membangun kepercayaan tersebut guna meningkatkan kenyamanan pengguna dalam bertransaksi. Penelitian ini bertujuan untuk menganalisis bagaimana strategi pemasaran Tokopedia, termasuk digital mark...
Article
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Prior research has tended to disregard the dynamic nature of customer satisfaction in online shopping and how it influences corporate marketing decisions. This study originally introduces a dynamic online shopping customer satisfaction index model and devises a new text mining algorithm to quantify online reviews, testing and analyzing the model to...
Article
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Purpose: This mentoring activity in Klampar Village, Proppo District, Pamekasan, focuses on economic development through the MBKM KKN-T UTM 2024 program. The aim is to optimize local resources and enhance human resources by targeting strategic development areas. The proposed program, themed “Mentoring for Financial Management and Digital Business M...
Article
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Penelitian ini bertujuan untuk mengkaji praktik jual beli di TikTok Shop ditinjau dari perspektif ekonomi syariah, khususnya terkait unsur gharar. Maraknya penggunaan platform ini sebagai sarana perdagangan digital menimbulkan kekhawatiran terhadap kepastian akad dan kejelasan informasi produk, yang merupakan prinsip dasar dalam muamalah Islam. Met...
Article
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This study investigates customer perceptions of e-commerce marketing tactics in North Karnataka, employing a mixed-method approach that integrates secondary and primary data. Secondary data were sourced from Scopus-indexed journals, providing theoretical background, while primary data were collected via self-administered questionnaires from 150 ran...
Research
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The white paper shall discuss how Artificial Intelligence shall fundamentally change the existing practices of cataloging and imagery editing. It shall detail the creation and function of AI-driven catalog life-cycle management systems and automated editing software for images. The paper describes how to develop such a platform, attesting to issues...
Article
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With the rapid development of Chinas e-commerce industry, live e-commerce has become an important driving force for online consumption. The live streaming industry has attracted the attention of the industry and even young people awaiting employment. Based on the situation of live broadcast e-commerce, this study crawls 100 data from TikTok live br...
Article
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In the era of booming e-commerce, consumer purchasing behaviors are becoming more complex. This study combines consumer behavior theory with big data analysis to explore the characteristics and patterns of e-commerce platform consumers' purchasing behavior. It innovatively reveals the joint influence of personal characteristics, product attributes,...
Article
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This study conducts a systematic comparative analysis of market access regulations for foreign investment in cross-border e-commerce between China and Malaysia. Drawing on current regulatory frameworks and implementation practices, the research identifies significant patterns of convergence and divergence in how these two countries regulate foreign...
Article
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This study aims to determine whether there is an influence between product image, user image, brand ambassador, promotion, price and product quality on consumer decisions to buy fashion product online in e-commerce of generation z at Bandar Lampung city. This study uses quantitative methods with multiple linear regression analysis. The number of sa...
Article
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This study aims to analyze the implications of business law on consumer protection in e-commerce transactions in Indonesia. The results of the study indicate that business law plays an important role in protecting consumers in e-commerce transactions. However, the effectiveness of existing laws and regulations is still questionable because there ar...
Article
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In today’s digital era, social media and e-commerce platforms such as Instagram, Shopee, TikTok, WhatsApp have become important tools for small and medium enterprises to expand their market reach and increase revenue. Instagram as the main information medium, which becomes the access to review other platforms used. Shopee is used as the main e-comm...
Article
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Consumption is both the starting point and ultimate driver of economic growth. Against the backdrop of invigorating domestic demand and intensified market competition, the importance of consumer behavior research has become increasingly prominent. Within this field, the POM model highlights the combined influence of Personal Perception (P), Others'...
Article
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In the era of new retail, digitization and consumption upgrading are transforming the global consumer goods market. The trends of high cost performance and IP co-branding, led by Generation Z, are restructuring the consumer ecology. Traditional retail brands are facing homogenized competition due to e-commerce, but MINISO has achieved counter-trend...
Article
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This study analyzes the strategies of UMKM Carica Gemilang in Wonosobo to face digital competition. A quantitative survey reveals that the implementation of digital marketing significantly enhances sales performance and brand awareness for UMKM Carica. Strategies include utilizing social media, e-commerce platforms, and engaging marketing content....
Article
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AI-driven personalization represents a transformative force in customer engagement, utilizing advanced algorithms to deliver tailored experiences at individual levels. This article explores the architectural foundations, core algorithms, implementation challenges, evaluation frameworks, and industry-specific applications that power modern personali...
Article
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Purpose This study investigates the relationship between young professionals' perceptions of cyber security and their level of online shopping on e-commerce platforms in Koronadal City. Study design/methodology/approach A descriptive-correlational research design was employed to assess the socio-economic profile, cyber security concerns, and person...
Preprint
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Reposing objects in images has a myriad of applications, especially for e-commerce where several variants of product images need to be produced quickly. In this work, we leverage the recent advances in unsupervised keypoint correspondence detection between different object images of the same class to propose an end-to-end framework for generic obje...
Article
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The rapid growth of e-commerce transactions in Indonesia brings convenience to consumers, but also raises serious challenges in terms of legal protection of consumer rights. This study aims to assess the effectiveness of the applicable legal framework, examine the business practices of e-commerce actors, and formulate strategies to strengthen consu...
Article
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In the ever-evolving landscape of online trade, persistent challenges such as fragile customer trust and the omnipresent threat of online fraud have spurred the quest for transformative solutions. This paper introduces BarterChain, a blockchain-powered online bartering system designed to revolutionize digital commerce. BarterChain transcends the li...
Article
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Penelitian ini menganalisis pengaruh halal lifestyle terhadap minat beli produk berlabel halal di platform e-commerce Shopee, khususnya pada Generasi Z di Kabupaten Bone. Menggunakan metode kuantitatif dengan teknik survei, data dikumpulkan dari 100 responden melalui kuesioner. Teknik analisis yang digunakan adalah Structural Equation Modeling – Pa...
Article
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Under the background of globalization and vigorous development of e-commerce, logistics industry, as a key link between production and consump-tion, has a direct relationship between its operational efficiency and financial status to the smooth operation of the national economy and the enhancement of consumer experience. In this paper, the financia...
Article
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This research explored the degree of experience of consumers in the TikTok broadcast room and investigated the influence of other people's presence and communication interaction degree on consumers' immersion experience and purchase intention. This paper took immersion experience as the mediating variable, built a research model on the influence of...
Article
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The development of technology and information plays an important role in economic growth. Today, the demand for technology and information in the culinary business is very high. The presence of GrabFood, a food delivery E-Commerce platform created by the Grab app, helps small and medium-sized enterprises (SMEs) in the culinary industry to market an...
Article
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Sentiment analysis has become crucial for understanding consumer behavior in e-commerce and social media. While models based on transformers like Bidirectional Encoder Representations from Transformers (BERT) and A Robustly Optimized BERT Pretraining Approach (RoBERTa) have great performance in Natural Language Processing (NLP) tasks, challenges pe...
Article
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This research study applies a multi-method framework, combining Panel Vector Autoregression (PVAR), panel threshold models, quantile regressions, and random forest analyses, to investigate how e-commerce (ECOMS) growth affects different waste streams across 27 EU Member States from 2014 to 2023. The research showed that e-commerce expansion strongl...
Article
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This systematic literature review identifies and categorizes critical factors that affect consumer adoption of artificial intelligence (AI)-driven chatbots from 2017 to 2024, focusing on applications in e-commerce, healthcare, banking and education. A qualitative study was conducted using VOSviewer for bibliometric analysis of keyword co-occurrence...
Article
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The field of higher education is currently experiencing a worldwide transition towards digitization. Given its young population and growing technological accessibility, Bangladesh is well-positioned to capitalize on this period of change. Digital evolution fosters the expectations of the 21st century, and as a result, it is a significant concern fo...
Article
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In E-commerce distribution networks, front distribution centers (FDCs) are extensively employed to reduce delivery time, which has a significant impact on customers’ purchase intentions and loyalty. Upon customer order placement, the corresponding FDC promptly fulfills the order, ensuring a short delivery time. If there is shortage in the FDC, the...
Article
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E-commerce is the process of buying and selling goods via the use of various Internet platforms. E-commerce is crucial for companies that sell products or services online because it provides a reliable, easy, and 24/7 channel of commerce for clients worldwide. Therefore, this study examines the impact of utilitarian value, hedonic value, and online...
Chapter
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Over the past few decades, social media has created an extreme position in the world of technology and digital. Social media has significantly increased engagement, screen time, and technology usage. Social media has numerous benefits including improved communication, more connectedness, entertainment, the fastest information source, and e-commerce...
Article
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Encouraging online green purchasing requires overcoming the abstract nature of e-commerce and making the environmental benefits of green products more tangible. Augmented reality (AR) is a promising tool that allows consumers to try on green products virtually, fostering self-proximity-the perception that the augmented self-representation is close...
Article
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This research is motivated by the condition of online buying and selling competition which is increasingly growing day in the community especially the students of syariah economic study program so that make the buyer interest. Companies or stores should further develop ideas for customer satisfaction to continue to be interested in buying in e-comm...
Article
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: This paper explores the dynamic and ever-evolving relationship between technology and business, particularly focusing on how digital innovations are not only transforming traditional business models but also creating entirely new avenues for value creation and competitive advantage. In an era marked by rapid technological change, the convergence...
Preprint
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Online platforms aggregate extensive user feedback across diverse behaviors, providing a rich source for enhancing user engagement. Traditional recommender systems, however, typically optimize for a single target behavior and represent user preferences with a single vector, limiting their ability to handle multiple important behaviors or optimizati...
Article
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This study aims to conduct a comprehensive and in-depth analysis of the marketing performance of e-commerce live broadcast platforms based on big data management technology and deep learning. Firstly, by synthesizing large-scale datasets and surveys, the study constructs a series of performance evaluation indicators including user participation, co...
Article
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Optimizing last-mile delivery operations is an essential component in making a modern city livable, particularly in the face of rapid urbanization, increasing e-commerce activity, and the growing demand for fast deliveries. These factors contribute significantly to traffic congestion and pollution, especially in densely populated urban centers like...
Preprint
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This study examines the relationship between service quality dimensions and digital transformation outcomes in the Chinese e-commerce industry, with particular attention to the moderating role of Human-AI interaction. Using the SERVQUAL framework as a theoretical foundation, we investigate how traditional service quality dimensions are being reshap...
Article
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Affiliate marketing, one of the earliest and most cost-effective forms of Internet marketing, operates on a performance-based model involving three key stakeholders: advertisers, publishers (affiliates), and consumers. In this system, affiliates promote products or services and earn commissions for customer actions driven through their promotional...
Preprint
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E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in free text. This paper comprehensively reviews sentiment-aware recommendation systems from a natural language pro...
Article
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The high frequency of impulse buying on the TikTok Shop platform, particularly among students, has not been accompanied by a comprehensive understanding of its driving factors. This study aims to analyze the impact of price discount, hedonic shopping motivation, and shopping lifestyle on impulse buying among TikTok Shop consumers, focusing on S1 Ma...
Article
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The rise of e-commerce has significantly increased courier packaging waste, posing challenges for sustainable waste management, particularly in university settings where high consumption exacerbates recycling difficulties. However, existing recycling bins suffer from low user engagement due to insufficient consideration of user needs. This study em...
Chapter
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The landscape of computing has been undergoing a transformative shift, influenced by rapid advancements in technology and evolving societal needs. Concepts once considered futuristic — such as distributed artificial intelligence, intelligent agents, and fully integrated cloud ecosystems — are now becoming everyday realities, reshaping industries an...
Article
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Introduction To attract more users and promote purchase habits, social e-commerce platforms constantly propose new interaction techniques and marketing strategies. “Xiaohongshu” immediately became famous due to its popular “grass-planting” function. The platform established the “Sales through note-sharing” approach to interrupt the cycle of “planti...
Article
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The purpose of evaluating mobile e-commerce service quality in tourism is to determine how effectively these platforms meet user needs, enhance customer satisfaction, and improve travel experiences. This process identifies strengths and weaknesses in areas like usability, reliability, responsiveness, and personalization. Evaluating tourism mobile e...
Article
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There has been a substantial surge in people participating in collaborative consumption (CC) over the past few years, particularly on digital platforms. This phenomenon has encouraged some researchers to explore the motivational factors affecting user intention to use CC. However, the previous research has predominantly concentrated on identifying...
Chapter
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The landscape of computing has been undergoing a transformative shift, influenced by rapid advancements in technology and evolving societal needs. Concepts once considered futuristic — such as distributed artificial intelligence, intelligent agents, and fully integrated cloud ecosystems — are now becoming everyday realities, reshaping industries an...
Article
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Permasalahan dalam penelitian ini adalah belum optimalnya transparansi dan akuntabilitas lingkungan pada perusahaan fintech dan e-commerce, meskipun keduanya berkontribusi terhadap konsumsi energi dan limbah elektronik. Penelitian ini bertujuan untuk mengevaluasi penerapan standar Global Reporting Initiative (GRI) 300 dalam laporan keberlanjutan pe...