Science topic

Chatbot - Science topic

Explore the latest questions and answers in Chatbot, and find Chatbot experts.
Questions related to Chatbot
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Hello all,
I am new to chatbot development and NLP. I wanted to know if it is possible to use extractive text summarization algorithms in the rasa chatbot development framework.
Thank you in advance
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Sheikh Sadi Bandan N. Syed Siraj Ahmed Thank you for the information..Is there any article that you could suggest that I could refer to? I couldn't find more articles on this aspect.
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I have been trying to find good research papers about how chatbot integration might assist businesses to improve their customer engagement. Can you guys suggest me to some research papers and jornals?
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I would recommend reading the following reference:
- Ree Chan Ho (2021) Chatbot for Online Customer Service: Customer Engagement in the Era of Artificial Intelligence Ree Chan Ho.
You may read it through the link:
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Would a chatbot be a supportive tool to LMS instructors? If Yes
Can supporting instructors have an impact on LMS usage?
What barriers can be expected when dealing with a chatbot as a supportive tool?
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Yes, in fact that will help in individual soubt clearence sessions
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Dear All,
I pray you are well.
Am humbly looking out for expert panelists that can review my research instruments in relation to a study on customer experience in relation to usage of chatbots. My defense in due soon, so appreciate an urgent response. Please reach-out so that I may share the instruments. They are composed of a questionnaire, interview guide and focus group discussion guide. Details; HOW DOES THE USE OF A CHATBOT IN SAFARICOM PLC INFLUENCE CUSTOMER EXPERIENCE? Doctoral Study Project (DSP) Presented to the Glenn R. Jones College of Business of Trident University International in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration
Thank you,
Sincerely,
Athar
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Dear all,
I pray you are well.
Still looking. All I need is two individuals that hold Doctorate or PhD qualifications and are able to review my qualitative research instruments. Please help as it’s a University requirement for my thesis.
Thank you,
Sincerely,
Athar
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Hello everyone,
I've got a question regarding within-subject experiments, in which two or more variants of a prototype (e.g., chatbot) are evaluated with respect to different constructs, I.e. classic A/B testing experiments of different design options. For both versions, the same items are used for comparability.
Before the final data analysis, I plan to perform tests for validity, reliability and factor analysis. Does anyone know if I need to calculate the corresponding criteria (e.g., Cronbach's alpha, factor loadings, KMO values) for both versions separately, or only once aggregated for the respective constructs? And how would I proceed with the exclusion of items? Especially when there are a lot of control conditions, it might be difficult to decide whether to exclude an item if it is below a certain criterion.
In reviewing the literature of papers with a similar experiment design, I couldn't identify a consistent approach so far.
Thank you very much for your help! If anyone has any recommendations for tools or tutorials, I would also appreciate it as well.
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Dear Pia, thank you very much for your helpful recommendation!
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Lets say I use a literature review, a survey (qualitative) and a case study in which, for example, the development of a chatbot is carried out to answer which factors influence the development of a chatbot (topic). Do I have to use Design Science Research Paradigm (DSR) for this or not? So is or could DSR be applicable to my case? And if so, do I have to follow the certain steps of this approach or can I make adjustments?
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Hi Tom Bruce , DRS is certainly appropriate and a muture methodology . I think this reference will be of help: A Framework for Theory Development in Design Science Research: Multiple Perspectives, Journal of the Association for Information Systems Vol. 13, Issue 6, pp. 395-423, June 2012 and A. Hevner, S. Chatterjee, Design Research in Information Systems, Integrated Series in Information Systems 22, DOI 10.1007/978-1-4419-5653-8_2.
Kind regards Rob
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Which is the best scientific journal to publish my work on chatbots and artificial intelligence
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Look the link, maybe useful.
Regards,
Shafagat
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Dear all,
im currently writing my master thesis and using extended UTAUT model to analyze the adoption of chatbots.
what kind of statistical method would be the most appropriate here to analyze the influence of independent variables (for example perceived usefulness, enjoyment , trust, etc) on intention to adopt a technology. the survey is 5 likert scale. Around 33 questions in total. Each variable has 2 to 3 measures (Questions)
thank you in advance for your help
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Agree with Adasa. I used utaut in my study on chatbot intention too
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I have been reading certain publication that mainly talks about Artificial Intelligence and how it affects behavioural capability in general (DOIs:10.1007/s10676-021-09598-8, 10.1177/2057047320950636, 10.2196/22845, 10.1007/s41649-018-0061-0, and so on). Along with the exponential progression of AIs in certain applications (Such as, but not limited to, Chatbots programmes).
It seemed somehow apparent to me, that there have been emotionalization towards AIs, such as employing it as friend. Of course the depicted AIs in popular culture references and sci-fis are, well of course still currently in the realm of "Sci-fi".
But seeing the progression, along with the prolonged isolation from social interaction (mainly due to pandemic) in many countries. How should we view such term? Especially towards the notion of self-consciousness, humanization, and of course biological realization in human-bots interaction?
Is it something that we must stay neutral, look forward upon, or perhaps an inevitable shift that will forever change how we view the norm.
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Rafal Rzepka Thank you for the note!!
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I am trying to develop architecture for Customer-Agent smart reply system for chat bot. I am taking help of Googles paper published in 2016:
This talks about smart reply in Gmail use case scenario. And our objective is to do it for chat-bot case scenario where Agent and Customer Utterances happen.
The problem that I am facing is:
How should I structure my Input/ Feed my input (i.e, Agent-Customer Utterances) for the downstream model to get the top 3 or 5 responses? How model should understand that which is Agent and which is Customer Utterances?
Input looks like:
Agent: Welcome to XYZ. How can I assist you?
Customer: I am facing issue withe internet?
Agent: May I know your registered mobile number?
Customer: My mobile number is XXXX. My email ID is XXX@yyy.com.
Customer: Please resolve my issue asap.
Customer or Agent can have more than one utterances and one Utterances can have more than 1 sentences in that session.
How the input should be fed to model so that we get desired smart reply?
Like in the above example it can be:
Agent Smart Reply 1: We are working on it Mr.XXX
Agent Smart Reply 2: Your issue is resolved. Thanks for contacting XYZ
Agent Smart Reply 3: Your issue will take some time to get resolved. Please wait for 24 -48 hrs.
How we can fed the Customer-Agent Utterances to model? Any paper with reproducible code or any new suggestion will be helpful.
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These codes might be useful, have a look:
Kindly let me know if it is helpful.
Kind Regards
Qamar Ul Islam
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Give suggestion it is possible to implement security concepts using Python in chatbot.
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How to find security vulnerabilities in Python code?
Scan your code with Bandit A simple way to find security vulnerabilities and assess your Python security posture of your own Python code is to run a scan with Bandit. Bandit is an open source project that is available through the Python Packaging Index (PyPI).
Python security best practices cheat sheet | Snyk
How does the chatterbot library work in Python?
ChatterBot is a library in python which generates a response to user input. It used a number of machine learning algorithms to generates a variety of responses. It makes it easier for the user to make a chatbot using the chatterbot library for more accurate responses.
How to Make a Chatbot in Python using Chatterbot Module ...
What is Python Security Response Team?
A Python Security Response Team has been formed that does triage on all reported vulnerabilities and recommends appropriate countermeasures. To reach the response team, send email to security at python dot org. Only the response team members will see your email, and it will be treated confidentially.
Python Security | Python.org
How secure is Python?
While Python is extremely helpful and widely used, it is not 100% secure from cyber threats like any scripting language. In fact, one of the most common is Python backdoor attacks. For example, Iran used a MechaFlounder Python backdoor attack against Turkey last year. Here are some of the most common Python-based risks:
3 of the Most Common Python Security Vulnerabilities | EC ...
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I am planning to develop a chatbot .If anyone have Knowledge about chatbot, please contact me at 'anugraha.kurane@gmail.com ' . Please I really need your help. If anyone knows about chatbot , please help me with it. I will be really grateful , if anyone interested , please contact me at given email ID. Thank you.
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Developing of Chat-bot involves following 6 basic steps:
  1. Identify the Opportunities for an AI-Based Chatbot. What do you want to achieve with your chatbot? ...
  2. Understand the Goals of Customers. ...
  3. Design a Chatbot Conversation. ...
  4. Develop a Chatbot Using Non-Coding Frameworks. ...
  5. Or, Develop a Chatbot Using Code-Based Frameworks. ...
  6. The Bottom Line.
Moreover, you can understand and learn how to create Chat Bot from scratch step by step here : https://www.chatbot.com/help/build-your-chatbot/how-to-build-your-chatbot/
Hope this will helps.
Kind Regards
Qamar Ul Islam
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Hello,
can someone point me to a university, which currently does research on the application of AI in higher education (preferably AI chatbots)? I am going to start s research this fall as a Ph.D. candidate, and it would be great to have some advisor or just to know another scholar with the same aim, especially in case I would have the opportunity to become a visiting student with my university exchange program. Thank you!
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Thank you both, I'm hoping to first find a mentor for my research (outside my uni) which can later on maybe be my host professor during my exchange (visiting student). I will check the recommended ways!
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With our current speech-to-text/text-to-speech technology and conversational agents like Siri and Alexa seemingly everywhere, why aren't we creating powerful new tools to support language learning? What is holding us back? What do we need in order to push forward?
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There is an increased current trend (e.g., google already using chatbot. Also some telecom people use it but still need maturity) towards AI/Chatbot/Conversational Agent, however., it may still need some time to impress modern industries.
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Connecting With the New Digital Customer
Immersive technologies
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Needs answer a nice question
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I am building an Intelligent Career Counseling chatbot. Which will provide guidance to college graduates in choosing their career path based on their background, Interest Inventories, values Inventories, and aptitude assessment.
Will be happy to work with a volunteer.
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Hello Aymal,
My personal opinion is that there is no solution that relies solely on I.T., even allowing for new techniques such as machine learning, social media, A.I. and so on. It still requires the intervention of a trained human to embrace the intricacies of the labour market and the individual client. But you might like to look at Vigurs, K; Everitt, J. S. T.; The evidence base for careers websites. What works? The Careers and Enterprise Company, 2017 , as a starting point . Probably
you have already read it?
best regards
David
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The chatbot has been implemented using deep learning techniques. can anyone please suggest an efficient and effective way to measure the performance so that it can be compared with other implementations that has been done in the past. In some researches i saw that many researchers used Bleu and perplexity for the same and some researchers just gave the accuracy in term of percentage.
Please let me know if you have any question so that we can make this discussion fruitful.
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I'm curious to hear about challenges teachers face when integrating chatbots into their lessons. I feel communication breakdown is one of the biggest problems with chatbots in education for obvious reasons. What other issues might arise when introducing chatbot activities into class?
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Hi Daniel. I'm working on a small project where we are evaluating the role of chatbots in language learning scenarios. I think that communication breakdown can also have positive implications for language acquisition, for example, in the learner gaining opportunities to repeat or rephrase language to the chatbot when it has failed to understand the learner. It is interesting that some developers are now considering how to build in more empathetic responses from the chatbot, for example, offering words of encouragement when a learner is struggling or lacks confidence. We are in the process of finalising a paper for EuroCALL (2020) which covers this area (technology and language learning); so do let me know if this would be of interest. Great question. Thanks
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I am currently working on a open domain chatbot implementation using Deep Learning (RNN to be specific) . While training the seq2seq model, I am facing one of the biggest challenge which is amount of time required to train the model. I am using a system with average configuration 8gb ram with i5 processor to be precise.
Can you please suggest a way to boost up the process. It will be a great help.
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The best suggestion is to use Google Colab. In the case of large datasets, use the google drive mount option.
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Nowadays, artificial intelligence (AI) played a big role in improving most of our daily activities. in E-commerce, Chatbots, voice search, augmented reality, and other AI methods and tools can help users to have a better shopping experience. In your opinion, what are other AI tools and methods that can be developed to enhance E-commerce?
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There are plethora of AI methods and tools that are employed to improve e-commerce. Personalized through Natural Language Processing (NLP) recommendation, Sales funneling, and prediction of demand through buyers' data analysis are among the most widely used ones. For more, have a look at this diagram from Kungfu.ai.
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I am in the process of developing the article titled "HUuan Resources Development through Chatbots using Artificial Intelligence – A study" - Kindly suggest the methodology part. What kind of analysis will opt for such studies?
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The question doesn't clearly mention whether it is a proposed chatbot or already developed one. If its a proposed one, you can seek user's expectations on that, the issues that they face with existing chatbots etc. If its already developed one, I will suggest a two-step methodology. First, validate the product with diverse groups such as employees, HR people, top management and include that in your article. Second, conduct a feedback survey which includes the issues with current chatbot and their suggestions. Both this steps together will provide a strong methodology support.
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Hi all,
I am trying to develop a simple chat-bot to receive instruction from a user and generate a SQL query from it. Since I am new to NLP and NLU, I thought I will start from scratch with syntax and semantic analyzer. From the lessons I had in compiler design course, I could come up with a grammar for my text input and even a semantic rules to generate the SQL instruction. I thought I will go with Python for actual implementation and I came to know about NLTK libraries to implement a parser to parse my input. It works. However, when dealing with terminals I had to generate a lot of productions and corresponding semantic rules. Is there a better way to handle this problem that I should look into? Please provide me some idea on how to go about it.
Any help is appreciated. Thanks.
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VOC is certainly nothing new. The more brands understand their customers, the better they are able to create products and services that meet their needs, gain competitive intelligence, and identify shifts in purchasing intent and behavior.
Artificial intelligence and automation are increasingly unlocking new and exciting types of VOC data that is more actionable for decision makers. Through the adoption of AI and machine learning, companies can gather data from all their customers, not just a small sampling that has interacted with their brand through a survey. AI enables a much deeper understanding of customer behavior and satisfaction, including voice, facial analysis, and chatbot technology. AI technology for VOC insights will continue to grow in 2020, along with the software companies who are bringing to market new and better methods to measure and analyze data and predict consumer behavior.
Have a read on to my new publication:
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Thanks Mokhaled N. A. Al-Hamadani , Ziad Sobih and
Jane Abbasvand
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I am doing a research project on the acceptance of a chatbot (AI) technology for business coaching. The purpose of my research is not to design the instrument, but it is important that I use a validated instrument to ensure validity. Thank you for your support in advance.
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Following
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Hello everyone,
I'm currently writing my master thesis in media studies about news presentation through sequential chatbots (not AI-based).
I've made a Messenger chatbot which will present a specific news case I've adapted from a regular newsstory and pre-written everything. The newsstory is presented through a dialogue tree-style, so the user is interactive and have to decide what they want to know more about in the specific news case. The bot will be tested by ten informants who will be interviewed after the user test about usability and understanding of the news case.
So far I've written about various hypertext theories and usabilitiy theories, but I feel something is lacking. Any ideas on what I might add in addition? Since this is a practical-theorical thesis, and I've mainly done other types of assignments in the past, I'm not too familiar with human-computer interaction (HCI) and things like that - is this even relevant from a media science perspective?
Thanks in advance
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Nice Contribution Rafal Rzepka
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Making anxiety controlling/monitoring AI Chatbot based mobile application. Looking for the best way to create the bot.
Best way to make a bot to be integrated into Android application?
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Bitte!
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The only datasets available are under LDC licenses, and I'm not sure if the authors are allowed to provide me the datasets for free if I asked them.
Also, any idea on where to scrap for Arabic chat datasets?
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Read this paper " The classification of the modern arabic poetry using machine learning "
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Many restaurants deploy automation, artificial intelligence and machine learning, using innovations such as chatbots to guide customers through menus and help them place order. Some restaurants make use of robots to perform tasks such as delivering food and drinks to the table. Do you prefer traditional or automated/robotic restaurant?
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Thank you so much Dr. Omolayo M. Ikumapayi.
Your comment is noted with much thanks.
Regards,
MO.
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Natural Language Inference(NLI) is the task of predicting the labels(entailment, contradiction, and neutral,) for sentence pairs.
People invent a lot of deep model to solve this problem.
But I can not think of some application or scenario for this kind of deep model.
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I am not aware about how they are being used in chatbots but there are other places where they have found their applications. Here are some papers regarding application of entailment :
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Hello,
I have the following statistical problem with my Masterthesis: I have collected quantitative data, it is about the satisfaction with a chatbot. I asked the satisfaction (scale 1-7) about 33 different criteria (e.g. grammatical correctness, professionalism,...) as well as the overall satisfaction with the chatbot (also scale 1-7).
I already checked the data for multicollinearity. Due to that I delted two variables for further analysis. So I have 31 variables left. I expect them to have a positive influence on the dependet varaible.
I would now like to carry out a multiple regression in which I check which criterion has the greatest influence on overall satisfaction. The result of the regression is quite strange. Only 3 of the 33 variables are significant. Of these 3 variables, however, 2 have a negative regression coefficient, which in terms of content would mean that if satisfaction with these criteria were higher, overall satisfaction would decrease. This makes no sense in terms of content alone.
I have now carried out a simple regression of all independent variables to the dependent variable. The result is that all variables have a significant and positive influence on overall satisfaction.
Can anyone tell me what the exact statistical explanation for this is and whether there is an argument in the literature that says that in certain situations (e.g. inadequate validity or reliability) instead of multiple regression one may resort to a simple regression?
And could there are be a suppression effect? How exactly do I find it out?
Many thanks in advance!
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David Morse is offering good advice but that is not quite what I would do. If you are trying to develop an explanatory model then follow David's advice to the letter. If a predictive model use lasso variable selection. For details in 2 special cases see the attached. See this link as well:
Best wishes, David Booth
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Dear Mr. Brandel,
Regarding your experience in Chatbot concept, is there any highly agreed work on, let me say emotional or companion chatbots, please?
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It is quite reduced
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Hi all,
Could anybody tell me something about already ready-made filler chatbots that I can use between a user utterance and robot response to fill the moment of silence?
Thanks
With kind regards,
Tahir
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Hello @tahir you may check my paper for establishing a softbot speaking in albanian language using agent 2.0 control framework and c#
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i need some new research ideas regarding this topic.
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Hi Shane, you may check my paper for establishing a softbot speaking in albanian language using agent 2.0 control framework and c#
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My research topic is "examining the impact of chatbot persona on customer engagement" . So, for that I need to know (with backing of acamedic journals),whether personality does really affect the engagement.
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the "personality" of a chatbox I presume would help increase engagement though it would be interesting to see it across the age spectrum. for example you do see engagement across younger individuals and a lot of it appears to be driven by a sense of interaction/engagement with a "playful" bot. hope this helps!
Benotti, L., Martínez, M.C. and Schapachnik, F., 2014, June. Engaging high school students using chatbots. In Proceedings of the 2014 conference on Innovation & technology in computer science education (pp. 63-68). ACM.
Vancouver
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Hello everybody,
I am currently writing my masters thesis on the future of the Insurances Industry and more specifically hoe AI might change the way of how business will be done.
Think about long administrative procedures being replaced by Chatbots, automatic claim paybacks, ...
How do you think Artificial Intelligence will change the business? Do you think there are other technologies as well that might influence the Industry by 2030?
I'm looking forward to your responses!
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You can check one whitepaper from the decentralized insurance project - https://etherisc.com/.
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The aim is to make a web service available that conducts an oral open-text test on factual knowledge and to research on its impact on the learning outcome (with students in higher education).
In a first step, I'm looking for the currently most advanced services to automatically generate different types of questions from a written text passage / textbook. The questions are to be generated automatically (...and later the students answers are to be evaluated automatically).
Who knows more about that?
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I consider a mixed method project inquiring into the affective states of AI chatbot users in an attempt to discuss the issues of differentiation and acceptability in the HRI dyad in context of a Customer Service situation.
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According to my info, some bot platforms have emotion analysis integrated in them - I need to validate them for my psych research. Will follow your project and stay in touch. Thanks.
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I am looking for experts to provide insights into "Which characteristics of Social Intelligence should future bots be able to master?". Who's interested? Any suggestions who could fit? #HCI #SIA #AI #NLP #Robotics #SocialIntelligence #Chatbots #MachineLearning #CognitiveScience
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I agree with Dr Anthony. The future bots will master the emotions of the humans. Robots can learn and recognize emotions . Robots can turn to be Cognitive scientist. It is difficult to still understand how brain functions but there is all possibility that bots may learn higher functions of human brain and become cognitive scientists.
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Suppose I have a lot of data on conversations between humans and chatbots (human text, chatbot text, times, media used for chat, etc), and I want to be able to detect anomalies in these conversations. For example, an anomaly would be if the chatbot was supposed to help customers with navigating a website, but the website was down and displayed some sort of error. As a result, the chatbot gets a lot questions about that error in a "short window" of time. I want to be able to detect this quickly, so I can then make the chatbot be able to better handle questions about that error. I read "Incremental Tensor Analysis: Theory and Applications" by Sun, Tao, et al. but I was curious if there were other works that were more applicable to text and conversations that I should check out.
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dear sir/madam,
iam research scholar,doing research on same work as creating question answering system for closed domain fon natural language as interactive chatbot for students for specific course.
example: what is DBMS?
i should get precise answer as data base management system..
i have lot of doubts regarding design of dataset ,which classifier can be used and whether preprocessing is required for question,which matching technique to used for my application..please suggest and help me for my work..
thanking you
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Analyze the question with a parser or a regular expression. So-called capture groups are useful for extracting parts of regular expressions.
Find out which class the question belongs to. The class of question should
be associated with a concept (method, function) that receives the variable part of the question as parameters. It performs a database query, takes the result and generates the answer.
Regards,
Joachim
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To achieve sentiment Analysis using NLP, there is more than one way to get results. Which according to you is a suitable implementation? Bag of Words or Word2Vec. Kindly Provide some resources for the same. 
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This model should be useful to be integrated with a chatbot interface.
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Dear Vamsi Batchu,
Look the link, may be useful.
Regards, Shafagat
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Is the shutdown of facebook chatbot is an early warning on artificial intelligence based data interpretation in Science?
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It is only a warning sign for those who would choose to develop and deploy without considering, both positive and negative outcomes. Shutting it down now does not mean they are closing the door. Despite public comments, I believe and hope it only means they are re-evaluating the technology and how to build in stronger, moral & logical safe guards. AI will become an important part of our global society, so it is advisable to take a more deliberate approach, which I think they and others will.
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I am designing a Retrieval based chatbot for customer service
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I need machine readable resources to improve the linguistic ability of my conversational agents in the Italian language.
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Take a look at Marco Baroni's list of tools: http://clic.cimec.unitn.it/marco/tools_and_resources.html
Also, if you're looking for corpus data, there's itWAC, also by Marco: http://wacky.sslmit.unibo.it/doku.php?id=corpora