Publications related to CRM (10,000)
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The success of commercial banks lies in the effective management of customer relationships. Customer relationship management is a key strategy for a bank's competitiveness in Nigeria. Thus, this survey aims at investigating the influence of customer relationship management on the satisfaction of commercial bank customers in southeast, Nigeria. The...
A zonal detached eddy simulation (ZDES) method, based on the two-equation k-ω SST turbulence model, was employed to predict stall characteristics and capture small-scale vortex structures in the wake region of the main wing under the post-stall condition of the Common Research Model (CRM) configuration. Additionally, the unsteady Reynolds-averaged...
Objective
To explore the dynamism of the environment and the impact on service company competitive advantage from a customer relationship management (CRM) dynamic capabilities (DCs) perspective. This work also aims to develop a multidimensional conceptualisation of the dynamic environment and propose a theoretical model for analysing the impact of...
The article presents the framework for the implementation process of HubSpot customer relationship management (CRM) software in a selected innovation project conducted by a student-run non-profit organisation, as the basis for the project's stakeholder relationship management. The purpose of the article is to assess the impact of the implemented so...
Objective The aim of this study was to characterize the tissue involving the margin and study if this information will affect margin prediction on restaging magnetic resonance imaging (MRI) in low rectal adenocarcinoma (LRC) patients treated with neoadjuvant long-course chemoradiotherapy (LCCRT).
Methods In this retrospective study of nonmetastatic...
Carbon dioxide reforming of methane (CRM) converts CH4 and CO2 greenhouse gases into syngas over nickel-based catalysts. We performed CRM in a tubular microreactor at 700 °C by using 5.0 wt.% NiO catalyst, supported over mixtures of γ-Al2O3 + x MgO (x = 20, 30, 63, and 70 wt.%). The process of impregnation was used to prepare the catalysts. For cha...
This study aims to analyze the influence of customer relationship marketing on marketing performance with competitive advantage as a mediator. The sampling technique used is purposive sampling. The sample in this study was 53 employees at PT. BPR Bank Daerah Bangli (Perseroda). Data was obtained using a questionnaire. Data analysis in this study us...
Aim: To characterise the tissue involving the margin and study if this information will affect margin prediction on restaging MRI in low rectal adenocarcinoma(LRC) patients treated with neoadjuvant long-course chemoradiotherapy (LCCRT).
Methods: In this retrospective study of non-metastatic LRC (distal margin <5 cm from the anal verge) treated wit...
Baseflow is the contribution of groundwater to the streamflow. The present study deals with the estimation of baseflow using the SWAT model and digital filter method for Mago River Basin (MRB) of Arunachal Pradesh, India. The SWAT model was set-up to simulate streamflow and baseflow under data scarce condition for a mountainous MRB located in the E...
The importance of roads and all the facilities related to the mobility of people, goods, and vehicles in the world exceed the social and economic significance but play a main role in politics and government decisions. As a result of the increasing population in Iraq and the dramatical growth in heavy vehicles twenty years ago and due to the rising...
У статті розкрито теоретичні засади та розроблено практичні рекомендації щодо удосконалення якості бізнес-процесів підприємств на основі діджиталізації. Під час виконання дослідження використовувалися методи: абстрагування, спостереження, порівняння, аналізу та узагальнення. Теоретичною основою дослідження є роботи провідних зарубіжних та вітчизнян...
La era digital ha propiciado una transición significativa en las organizaciones, donde la adaptación a tecnologías emergentes y la apropiación de datos juegan un papel protagónico. Este proyecto de investigación profundiza en cómo la transformación digital, vista no solo como una adopción tecnológica sino también como un cambio cultural, afecta a l...
We studied three representative skarn orebodies of SW Sardinia (Perda Niedda, Monte Tamara and Rosas), related to ilmenite-series ferroan granites to assess their Sn-W and other Critical Raw Materials (CRM) metallogenic potential. The Perda Niedda skarn hosts magnetite, fluorite, cassiterite and minor sulfides in a garnet-(clinopyroxene)-amphibole-...
Speech-in-noise testing has been proposed as a useful part of the audiometric test battery dating back to the earliest years of the field of audiology. Many speech-in-noise tests have been developed and used to varying degrees. However, multiple barriers have prevented speech-in-noise testing from being used widely in the clinic. The purpose of thi...
The world-class Silius deposit (NE Sardinia, Italy), exploited for decades, represents a huge ENE-WSW to NE-SW directed vein system, characterized by abundant fluorite, minor barite, and Pb-(Zn-Cu-Fe) sulphides in quartz-carbonate gangue. This deposit shows many similarities to other European unconformity-related F-Ba districts linked to the region...
Synthesis gas (or syngas) is a mixture of CO and H2 that can be produced from fossil fuels or biomass. Syngas is one of the crucial platform chemicals for the production of a variety of high-value compounds, such as synthetic hydrocarbons and oxygenated fuels. More syngas will be required to meet industrial demand. This Special Issue contains artic...
This study explores the potential of data science software solutions like Customer Relationship Management Software (CRM) for increasing the revenue generation of businesses. We focused on those businesses in Accommodation and Food Service sector across the European Union (EU). The investigation is contextualized within the rising trend of data-dri...
Background and objective
Lateral pelvic lymph node (LPLN) metastasis is one of the prominent reasons for local recurrence (LR) in patients with rectal cancer (RC). The evaluation criteria of lateral lymph node dissection (LLND) for patients in eastern (mainly in Japan) and western countries have been controversial. The aim of this study was to anal...
The visual presentation of cause-related marketing (CRM) messages is gaining increasing attention from researchers and practitioners. This study delves into the impact of the visual style of CRM messages on consumer responses and the moderating role of self-construal. The results demonstrate that visual style has a significant effect on consumer re...
The primary objective of this paper is to present a holistic and usefully managerially oriented perspective on customer relationship management (CRM) as a kind of company strategy. The primary goals are as follows: to investigate the beginnings of CRM, its subsequent development and the changes that have taken place over the course of time, as well...
Ancient magnetization(s), often recorded by hematite (Fe2O3), provide key paleomagnetic constraints on plate interactions through time. Primary remanent magnetizations may be modified or overprinted by secondary processes that complicate interpretations of paleomagnetic data. Hematite (U‐Th)/He (hematite He) dating has the potential to resolve when...
role of Glyxambi® in optimizing metabolic parameter control
Meeting the growing demand for Critical Raw Materials (CRM) is one of the greatest challenges for the next decades in Europe and worldwide. In this context, research and development are required regarding resource availability, multi-scale CRM identification and characterisation, and environmental impact of mining and processing CRM. Flexible, rapi...
Information on the penetration depth, pathways, metabolization, storage of vehicles, active pharmaceutical ingredients (APIs), and functional cosmetic ingredients (FCIs) of topically applied formulations or contaminants (substances) in skin is of great importance for understanding their interaction with skin targets, treatment efficacy, and risk as...
Relationship marketing is a type of marketing that focuses on the ways in which organisations can increase their longterm profitability by more effectively maintaining and developing their links with both existing consumers and potential consumers. Relationship marketing is also known as customer relationship management (CRM) and client relationshi...
Marketingverantwortliche in Business-to-Business (B2B) Branchen stehen zunehmend vor der Herausforderung, zukunftsweisende Technologien, z.B. digitale Medien, in Verbindung mit ihren Kundenbeziehungsmanagement (CRM)-Systemen einzusetzen und effektiv zu nutzen, um Industrielösungen und Dienstleistungen auf internationalen Märkten erfolgreich zu vert...
Many firms, especially manufacturing small and medium enterprises (SMEs), have ignored the need for good customer relationship management (CRM), which has caused many customer losses. This study examines the effect of CRM on the survival of manufacturing SMEs in Anambra State, Nigeria. This quantitative study adopted a positivistic paradigm and a s...
Zero voltage switching (ZVS) is useful to increase power electronics efficiency but difficult to achieve due to the non-linear parasitic capacitance of the power semiconductors and varying load current. This letter proposes a self-adaptive ZVS method by using the intrinsic electroluminescence (EL) property of SiC MOSFETs to automatically adjust the...
Companies that successfully integrate Social Media (SocMed) as a tool for their Customer Relationship Management (CRM) will create a synergy that will further enhance business performance and growth. Unfortunately, not many SMEs realize this potential and because of that Social Media adoption for CRM and other purposes among SMEs is still very low....
Water, nutrients, and energy are the three main inputs in agricultural production and recently there has been a drop in the factor productivity of these inputs because of their improper management and deterioration of soil health. To maximize agricultural productivity while lowering strain on natural resources, the best synergistic combinations of...
The Citizen Relations Management (CRM) application program is an innovation from the DKI Jakarta government which aims to make it easier for the SKPD to accommodate, coordinate, and handle all complaints or reports regarding problems experienced by the community. This CRM application can only be used by DKI Jakarta government officials. The problem...
This study aims at the application of a marine fungal consortium (Aspergillus sclerotiorum CRM 348 and Cryptococcus laurentii CRM 707) for the bioremediation of diesel oil-contaminated soil under microcosm conditions. The impact of biostimulation (BS) and/or bioaugmentation (BA) treatments on diesel-oil biodegradation, soil quality, and the structu...
This study presents a comprehensive exploration of recent advancements in Customer Relationship Management (CRM), acknowledging its pivotal role in fostering crucial connections both within the industry and with customers at large. The study delves deeply into CRM, aiming to enhance overall customer satisfaction. The primary focus of this study cen...
Jahon iqtisodiyotida biznes va marketing faoliyatini to‘liq raqamlashtirish masalalari ustuvor tendensiyalardan biri sifatida qaralmoqda. Bugungi kunda har bir tadbirkordan iste’molchilarga doir ma’lumotlar bazasini shakllantirish maqsadida amalga oshiriladigan marketing tadqiqot jarayonlarini raqamlashtirish hamda ushbu jarayonlarning samaradorlig...
The investigation aimed to assess the role of Marketing Intelligence and Customer Relationship Management (CRM) in loyalty and attracting new consumers to the banking system. It was intended, more specifically, to understand its effect in maintaining and creating effective relationships with existing consumers and with new consumers. The quantitati...
Kios Tani Murni merupakan sebuah home industry yang bergerak dalam penjualan bidang pertanian. Tingkat penjualan bulanan pada toko tersebut rendah, karena banyak yang belum mengetahui keberadaan dan fungsi toko ini. Kios Tani Murni belum memanfaatkan teknologi informasi dalam proses penjualan. Gubungan antara pelanggan dan penjual tidak berjalan de...
Various environmentally friendly additives have been used to mitigate significant damage, such as plastic deformation and cracking, in asphalt pavements over the long term. Despite the existence of research demonstrating the efficacy of the materials for asphalt mixture, there has been a lack of studies focusing on the recycling of modified asphalt...
Purpose
Abdominoperineal resection (APR) remains a key procedure for the treatment of low rectal/anorectal cancers. However, perineal wound closure remains challenging, particularly in extralevator abdominoperineal resection (ELAPR) due to gapped tissue planes. Different approaches have been attempted to improve perineal wound repair. The aim of th...
Aims
When the UK entered the lockdown, the cancer pathways changed in order to deal with the pandemic and protect cancer patients who are at high risk from the virus. The objective of our study is to compare the clinicopathological features of colorectal cancer (CRC) during and after lockdown.
Methods
Patients who underwent colorectal surgeries fo...
Most existing aerodynamic shape optimization (ASO) studies do not take the balanced pitching moment into account and thus the optimized configuration has to be trimmed to ensure zero pitching moment, which causes additional drag and reduces the benefit of ASO remarkably. This article proposes an efficient global ASO method that directly enforces a...
Background
The optimal treatment strategy for resectable BRAF V600E mutant colorectal oligometastases (CRM) has not been established due to the rarity and rapid progression of the disease. Since the unresectable recurrence rate is high, development of novel perioperative therapies are warranted. On December 2020, the BEACON CRC triplet regimen of e...
This paper examines key relational drivers and brand outcomes of consumer–brand engagement (CBE) in smartphone (product) and social media (service) brand contexts. The study utilised structural equation modelling to analyse data collected from 503 smartphone owners and 491 social media users through online surveys. The findings show that, in both b...
Since the inception of India’s flagship “National Health Mission” (formerly known as the National Rural Health Mission), considerable efforts have been made to ensure access to quality and affordable healthcare, including medicines. Over time, there has been a differential, yet noticeable improvement in the availability and access to medicines acro...
The advent of Artificial Intelligence has ignited a paradigm shift in the world of marketing. This book presents a comprehensive exploration of how AI is redefining marketing strategies and reshaping customer engagement. The introductory section provides a foundational understanding of AI and its relevance in the marketing landscape. It highlights...
Zusammenfassung
Hintergrund
Eine effektive Schockraumversorgung polytraumatisierter Patienten erfordert professionelle interdisziplinäre Teamarbeit. Simulationsgestützte Teamtrainings können es ermöglichen, die Grundprinzipien des Crisis Resource Management (CRM) auch in der Akut- und Notfallmedizin zu etablieren. Diese Arbeit präsentiert die erfo...
Heavy metals are toxic to human health and their concentrations in drinking water are sometimes above the limits recommended by the World Health Organization (WHO). In addition to drinking water, a possible source for the intake of heavy metals is nasal sprays, which are frequently used to combat upper respiratory tract infections, especially in yo...
The large demand of reinforcement systems for the rehabilitation of existing concrete and masonry structures, has recently increased the development of innovative methods and advanced systems where the structural mass and weight are reduced, possibly avoiding steel reinforcements, while using non-invasive and reversible reinforcements made of pre-i...
Objective: The technical success of high-resolution T2-weighted magnetic resonance imaging (hT2W-MRI) sequence in restaging locally advanced rectal cancer treated with neoadjuvant chemoradiotherapy (nCRT) was investigated.
Materials and methods: Nineteen patients with an age mean 56 ( range of 37-76) who received nCRT for rectal cancer, had MRI for...
UVOD Dok web sve više postaje službeni svjet-ski medij, mnogi muzeji, arhivi, knjižnice i centri za kulturnu baštinu diljem svije-ta ulažu napore i sredstva u dokumenti-ranje zbirki i objavljivanje materijala pu-tem weba, osiguravaju i pristup svojim informacijama na Internetu. Op enito, mu zeji primjenjuju mnogo razli itih na-ina za predstavljanje...
El objetivo del presente estudio consiste en identificar las actuales tendencias tecnológicas de marketing y las competencias con las que debe contar el personal de mercadeo ante ellas. La metodología empleada tiene un enfoque cualitativo, se empleo el estado del arte como modalidad de investigación. Para el mismo se indagó en libros, fuentes hemer...
This study aims to explain the impact of service quality, Customer Relationship Management (CRM), and brand image on guest loyalty at Hotel Horison Ultima Bekasi. The research adopts quantitative methods and acquires primary data through the distribution of questionnaires to a sample of 100 randomly selected customers from Hotel Horison Ultima Beka...
Cause-related marketing (CRM) has received attention from companies around the world in recent years. Companies in Japan use CRM, but they are struggling with it because Japanese consumers have little interest in social contribution and have negative attitudes toward CRM. This study addresses the reason why Japanese consumers display negative attit...
Sustem of the developing technological advances for various business sectors, namely Micro, Small and Medium Enterprises (MSMEs) its call CRM. MSMEs keep up with technological developments by innovating in order to survive and reinforce the long-term relationships that are fostered between businesses and customers. The aim is to help MSMEs automate...
Transit riders' feedback provided in ridership surveys, customer relationship management (CRM) channels, and in more recent times, through social media is key for transit agencies to better gauge the efficacy of their services and initiatives. Getting a holistic understanding of riders' experience through the feedback shared in those instruments is...
We have observed the behavior of striations caused by ionization waves propagating in low-pressure helium DC discharges using the non-invasive laser-collision induced fluorescence (LCIF) diagnostic. To achieve this, we developed an analytic fit of collisional radiative model (CRM) predictions to interpret the LCIF data and recover quantitative two-...
Theoretical framework: The study measures influence of the independent variables such as product price, quality, brand image, data privacy concerns, and cultural dimension (UAI) over the past couple of years of the pandemic. The proposed conceptual framework has one dependent variable (online customer purchasing behaviour) and one mediator (online...
This study aims to explore how Customer Relationship Management (CRM) and Social Media affect to Customer Engagement at the MSMEs in the city of Bandung. This study used a descriptive-quantitative approach involving 336 SMEs in the city of Bandung. Data were collected through questionnaires and literature studies. Data were analyzed using path anal...
It has been a hot research topic to enable machines to understand human emotions in multimodal contexts under dialogue scenarios, which is tasked with multimodal emotion analysis in conversation (MM-ERC). MM-ERC has received consistent attention in recent years, where a diverse range of methods has been proposed for securing better task performance...
Purpose
Transanal endoscopic intersphincteric resection (ISR) surgery currently lacks sufficient clinical research and reporting. In this study, we present the surgical outcomes, perioperative complications, and pathological findings based on the transanal endoscopic ISR surgeries performed in our center, aiming to contribute to the clinical applic...
Owing to increased consumption of fossil fuel and augmented pollution level, the run for alternate fuel for transport sector becomes faster than ever. Borassus flabellifer (Indian palm) trees grow in dry conditions with shallow moisture and high carbon content which makes them suitable biomass for biofuel production through pyrolysis. This research...
DOLCE, the first top-level (foundational) ontology to be axiomatized, has remained stable for twenty years and today is broadly used in a variety of domains. DOLCE is inspired by cognitive and linguistic considerations and aims to model a commonsense view of reality, like the one human beings exploit in everyday life in areas as diverse as socio-te...
The becoming of artificial intelligence (AI) in today's world makes us more agile and prepared for what circumstances will be faced. The dynamic of social media capabilities such as relationship capability unite and connect people around the world. Librarians as practitioners in their library field used beneficially the social media platform in pro...
Main text
Accurate and precise isotope ratio measurements of heavy elements are playing an increasingly important role in modern analytical sciences and have numerous applications. Today, isotope ratio measurements are typically performed with two principal techniques: thermal ionization mass spectrometry (TIMS) and multiple collector-inductively c...
A current observer-based digital critical conduction mode control of a bidirectional DC–DC converter with full-range soft switching for battery charging/discharging applications is proposed in this paper. Under the proposed control method, the bidirectional DC/DC converter operates in the critical continuous mode (CRM), the full-range zero-voltage...
Objective:
This study aims to investigate the effect of TRV chair on residual dizziness (RD) after idiopathic posterior semicircular canal benign paroxysmal positional vertigo (BPPV) successfully treated with canalith repositioning maneuver (CRM).
Study design:
Prospective case-control study.
Setting:
Hospital.
Patients:
Thirty-three patient...
This study aims to evaluate how well manufacturing industries in Tehran province are adopting IT-enabled tools for supply chain management, as well as how successful these technologies are at reducing costs and managing customer relationships. Small, medium, and big registered manufacturing enterprises have been used as the population for this purp...
In this study, mixture design volumetrics, moisture-induced damage and fatigue characteristics of hybrid hot mix asphalt (HMA) fabricated with crumb rubber (CRM) and polyvinyl alcohol (PVA) fibre were evaluated. Indirect tensile strength test was conducted to assess several tensile and fracture attributes of control, polymer-modified, CRM-modified,...
A pesquisa visa identificar a literatura produzida sobre o modelo LRMoo, bem como os modelos conceituaiselaborados pelo ICOM e IFLA para a área de museus (CIDOC-CRM) e bibliotecas (IFLA-LRM). Mapeamento de literatura sobre o modelo conceitual LRMoo Pesquisadores: Isabel Cristina Ayres das Silva Maringelli e José Fernando Modesto da Silva Descrição:...
Background:
Rectal cancer is a major mortality cause in the United States (US), and its treatment is based on individual risk factors for recurrence in each patient. In patients with rectal cancer, accurate assessment of response to chemoradiotherapy has increased in importance as the variety of treatment options has grown. In this scenario, a con...
The general objective of this study is to examine the effect of CRM on customer loyalty in commercial bank of Ethiopia in werabe town. To achieve the objective of the study necessary data were collected through the five points Likert Scale of questionnaires through convenient random sampling method. To achieve the intended objective explanatory and...
Cloud-based Customer Relationship Management (CRM) has become a pivotal tool for businesses in enhancing their customer relationships and optimizing overall organizational performance. This paper explores the significant advantages of adopting cloud-based CRM systems over traditional on-premise solutions. It delves into the key features and functio...
Over the past 30 years structured products (SP) have become popular with all investors – institutional, family offices, high-net-worth individuals and retail investors. But what are structured products? Put simply, SP are investment products linked to equities, fixed income (bonds or interest rates), commodities or any other market or underlying as...
Highly crystalline copper nanoparticles are formed with Chemical Reduction Method (CRM) by the application of an effective capping agent and changing the precursor concentration. In this study,