CRM - Science topic

The proliferation of customer relationship management (CRM) systems such as Salesforce has led to the accumulation of vast amounts of sensitive client data across globally distributed servers. However, privacy regulations and organizational policies often restrict centralization of such data. This paper proposes a federated learning (FL) framework...

In the pursuit of enhancing manufacturing competitiveness in India, companies are exploring innovative strategies to streamline operations and ensure product quality. Embracing Lean principles has become a focal point for many, aiming to optimize profitability while minimizing waste. As part of this endeavour, researchers have introduced various me...

Bu kitap konuya kapsamlı bir genel bakış sunmaktadır. Tedarik zinciri yönetiminde sürdürülebilirlik ve lojistik ve tedarik zinciri stratejileri de dahil olmak üzere geniş bir konu yelpazesini kapsamaktadır. Kitap, lojistik ve tedarik zinciri yönetiminin birçok yönünün kapsamlı bir incelemesini sunduğu için konu hakkında daha fazla bilgi edinmek ist...

As organizations increasingly rely on Customer Relationship Management (CRM) systems to manage client interactions, the demand for workflow automation across diverse tenants has intensified. Traditional CRM platforms, however, struggle to accommodate high degrees of customization and scalability, especially in multi-tenant environments. This paper...

Cloud-based sales systems increasingly rely on predictive models to optimize customer relationship management, sales forecasting, and automated outreach. However, traditional predictive modeling often overlooks fine-grained user interaction data—such as browsing behavior, session duration, and clickstream patterns—which can offer critical insights...

Due to rapid IT technology development, many people and enterprises are now active users of social networks. Traditional banking communication channels have become insufficient to meet the demands of modern business conditions. To adapt to the evolving preferences of existing and prospective clients in an increasingly competitive market, banks have...

As marketing technologies evolve, businesses are increasingly shifting from traditional Customer Relationship Management (CRM) systems to more advanced and dynamic Customer Data Platforms (CDP). This transition is largely driven by the growing importance of personalization, data integration, and real-time decision-making in the modern customer jour...

This paper explores the use of Salesforce CRM for small-size hedge funds and banks, examining its key pros, cons, and the potential for enhancement through Artificial Intelligence (AI) and Machine Learning (ML) technologies. Salesforce CRM offers significant advantages such as scalability, customizable features, centralized data management, workflo...

A culturally appropriate, multi-component self-management platform was developed to facilitate Long COVID-19 recovery in Hong Kong, comprising a smartphone application, a website, and a customer relationship management (CRM)-based messaging system. Using a mixed-methods design, we evaluated users’ intentions to utilise the platform through the beha...

This study analyzes the influence of Customer Relationship Management (CRM) on Customer Lifetime Value (CLV) with Customer Satisfaction (CSF) as a mediating variable. This study was conducted on MVP Coffee Company operating in Mataram City, with the aim of understanding the extent to which the implementation of CRM strategies can increase customer...

The integration of big data into customer relationship management (CRM) has emerged as a critical strategy for businesses seeking competitive advantages in today's digital landscape. While organizations traditionally use big data to enhance customer service, it also serves to synthesize internal CRM data with external customer behavior and purchasi...

Background Investigating the skin penetration behavior of pharmaceuticals and cosmetics is crucial. Due to the Raman‐active properties of many active ingredients, Confocal Raman microspectroscopy (CRM) emerges as a promising, non‐invasive technique for penetration studies. Aim To evaluate the in vivo penetration behavior of yeast rice ferment filt...

In this paper, we discuss both the theoretical implica- tions and practical applications of the integration of machine learning techniques and customer lifetime value prediction in financial technology (Fintech). Through an analysis of research papers ranging from 1998 to 2023, it identifies the evolution of CLV frameworks, their relevance to FinT...

The rapid evolution of Artificial Intelligence (AI) and Machine Learning (ML) has redefinedmanagerial strategies across industries. As AI/ML applications continue to automate processes,provide predictive analytics, and optimize decision-making, their integration into managementpractices has become indispensable. This research paper explores the con...

No studies have compared the efficacy of laparoscopic gastrectomy (LG) and robot-assisted gastrectomy (RG) for gastric cancer (GC) patients with a history of abdominal surgery (HAS). This is the first study in this field to identify complication-related factors and compare survival outcomes using propensity score matching (PSM) and a competing risk...

This article explores the evolution and innovation of Customer Relationship Management (CRM) systems within the modern gambling industry. The paper examines cutting-edge technological developments, including adaptive learning algorithms, predictive analytics, and frontend customization, with practical examples. A significant portion is dedicated t...

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship (CRM), Business Intelligence (BI), und Big Data Analytics sind unternehmerische Aufgaben und Prozesse, die durch standardisierte Softwarelösungen realisiert werden. Methoden der künstlichen Intelligenz wie Machine Learning, generative KI und Computer Vision bee...

Penelitian ini bertujuan untuk menganalisis pengaruh Customer Relationship Management (CRM) dan kualitas pelayanan terhadap kepuasan pasien orthopedi di Klinik Utama Secapa TNI AD Bandung. Latar belakang penelitian ini didasari oleh pentingnya peningkatan mutu pelayanan kesehatan, khususnya dalam konteks pelayanan orthopedi yang bersifat kompleks d...

The rapid advancement of Artificial Intelligence (AI) has led to the widespread adoption of chatbots in customer service, particularly in e-commerce. As part of digital marketing strategies, chatbots serve as an automated yet interactive tool to enhance customer satisfaction and foster long-term customer loyalty. This study aims to analyze the comb...

This research examines the highly potent forces adversely affecting SMEs’ global competitiveness and affecting their growth at home and internationally, which require a strategic strengthening of their past strategies to restore, if not increase, their growth and internationalization potentials. Such re-strategizing challenges should include a thor...

Este estudio identificó las ineficiencias en el área de un banco con el propósito de mejorar la productividad. Se diseñó un modelo que integra la metodología business process management (BPM) y customer relationship management (CRM) para optimizar el procesamiento de documentos. Las causas principales identificadas fueron la falta de automatización...

Mangroves are salt-tolerant, evergreen shrubs that play a crucial role in diverse ecosystems, providing habitats, protection, and natural barriers against natural disasters and stabilising coastal sediments. However, mangroves are facing numerous threats, primarily from aquaculture, agriculture, seaside activities, and infrastructure development,...

Seiring banyaknya bisnis ritel membuat persaingan bisnis semakin ketat yang didasari karena pemenuhan kebutuhan manusia yang semakin banyak dan beragam. Bertambahnya tempat belanja yang semakin banyak dengan penawaran barang yang sama, menjadikan pelanggan untuk lebih selektif dalam memilih tempat belanja. Tujuan dari studi ini ialah guna melihat p...

The focus of casting production on raw materials as a starting point of all industrial value chains is more intense due to legislative and recently the difficulties faced by casting manufacturers. Critical (CRMs) and strategic raw materials (SRMs) are often indispensable inputs for a wide set of strategic sectors including renewable energy, the dig...

he importance of critical raw materials (CRMs), such as rare earth elements (REEs), in high-tech industries and the growing demand for alternative sources have spurred interest in exploring unconventional deposits. Unconventional resources include a wide range of low-grade, high-tonnage ores. In the Baltic Paleobasin, two Lower-Ordovican formations...

p>This study aims to determine the effect of Customer Relationship Management, product quality, and digital marketing on customer loyalty at PT. Tugu Beton Semesta Abadi Semarang. The population used in this study were all companies or organizations that use services from PT. Tugu Beton Semesta Abadi Semarang had 562 companies, while the sample siz...

The integration of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems has gained significant attention in the digital business ecosystem, as organizations strive to enhance customer experience and operational efficiency. This study aims to evaluate the effectiveness of ERP and CRM integration in enhancing customer...

Customer loyalty has an important role in business continuity, considering that loyal customers tend to make purchases more often, provide recommendations, and have a high lifetime value. In the midst of increasingly fierce business competition with a large selection of similar products and services, companies need to maintain customer loyalty to m...

Pegagan (Centella asiatica L.) is widely known as a traditional medicine with various properties, including as an antibacterial. This study aims to isolate endophytic fungi from Pegagan leaves that have the potential to produce antibacterial secondary metabolites against Staphylococcus epidermidis and Propionibacterium acnes. Isolation was carried...

Purpose- The purpose of this research is to investigate the trend of small traditional laundry business of Dhaka city and explore the reason of their not having a proper growth in the industry. More specifically, To assess how limited scope of service and limited area coverage affects business performance of small traditional laundry and to iden...

Cloud technology, particularly in Enterprise CRM Engineering and Security Platform Integration, is fundamentally transforming society across education, public safety, and creative industries. This transformation delivers unprecedented efficiency, security, and accessibility while raising critical ethical considerations. Educational institutions lev...

Tax revenue remains one of the challenging fiscal issues in Indonesia. Improving tax collection performance through comprehensive reform has been an influential agenda, especially for the Directorate General of Taxes. One of the critical improvement areas is the utilization of information technology in tax assessment and audit functions. This study...

Cold stress severely limits tea plant (Camellia sinensis) productivity, yet the molecular mechanisms underlying cold adaptation remain elusive. Here, we identified a cold‐inducible glycosyltransferase, CsUGT71A60, through integrative genome‐wide association studies (GWAS) and proteomic profiling. Natural variation in CsUGT71A60 was strongly associa...

Cardiovascular, renal, and metabolic diseases, collectively known as cardio-renal-metabolic (CRM) disease, interact and exacerbate each other, creating serious clinical and economic burdens. Sodium–glucose cotransporter 2 inhibitors (SGLT2i) are important therapeutic agents in managing CRM disease. Despite proven clinical benefits, the economic ben...

This research on how artificial intelligence is being used in modern-day marketing focuses understanding the current landscape, including recent trends and statistics related to AI adoption in the field of marketing. I plan to investigate the specific ways AI is being applied in marketing. This includes areas like creating personalized marketing ex...

The article examines the essence of the process of organizing business trips involving air transport, which is a key component of business tourism. It is noted that this process requires a systematic logistics-driven approach to enhance the competitiveness of companies in this industry. It was noted that, in our opinion, a logistics-driven approach...

This research aims to investigate the e-CRM strategies employed by BPJS to sustain customer loyalty. A qualitative descriptive method is utilized in this study. Data gathered through interviews and observations conducted at the BPJS. The research framework is informed by Francis Buttle's Customer Relationship Management theory, which has been adapt...

In the dynamic and competitive landscape of manufacturing, boiler production remains a time-sensitive and highly customized domain where reducing lead time is crucial for maintaining competitiveness. This study investigates the integration of Artificial Intelligence (AI) and Customer Relationship Management (CRM) systems as a strategy to streamline...

In today's competitive manufacturing landscape, the integration of Artificial Intelligence (AI) into traditional enterprise systems offers a promising pathway to optimize supply chain performance. This paper explores the convergence of Customer Relationship Management (CRM), Configure-Price-Quote (CPQ), and Enterprise Resource Planning (ERP) system...

En épocas de crisis económica, las estrategias de cobranza deben adaptarse para minimizar la pérdida de clientes, asegurar el cumplimiento de los compromisos de pago y optimizar tiempo y recursos del gestor. Este artículo presenta un enfoque gerencial que aborda: (1) tácticas de negociación centradas en la retención del cliente, (2) sistemas de seg...

In the era of Industry 4.0, the convergence of Artificial Intelligence (AI) with Customer Relationship Management (CRM) systems presents transformative potential for the manufacturing sector. This paper explores how AI-powered CRM platforms are revolutionizing manufacturing sales and operational workflows by leveraging predictive insights. Through...

In today's highly competitive manufacturing environment, unplanned downtime represents a significant operational challenge, especially in heavy industries such as boiler manufacturing. This study proposes AI-integrated Customer Relationship Management (CRM) system forpredictive maintenance, aiming to reduce equipment downtime and enhance overall pr...

Cloud computing (CC) provides dynamic computation services to offer a reliable and cost-effective cloud service to the customer. The selection of the best software as a service (SaaS) cloud services provider by ensuring considering various MCDM criteria (Cost, Ease of Use, Features and Functionalities, Security, Scalability, and Customer Support)....

The traditional boiler manufacturing industry is undergoing a digital transformation driven by Industry 4.0 technologies. Among these, Artificial Intelligence (AI)-powered Customer Relationship Management (CRM) systems play a pivotal role in shifting the industry from product-focused to customer-centric. This research explores the integration of AI...

Numerous frameworks have been developed to address uncertainty in various domains. Among the most prominent are Fuzzy Sets, Rough Sets, Hyperrough Sets, Vague Sets, Intuitionistic Fuzzy Sets, Neutrosophic Sets, Plithogenic Sets, as well as other emerging theories that continue to be actively explored. Customer Relationship Management (CRM) is a str...

The document presents strategies for small and medium-sized businesses to implement effective Customer Relationship Management systems despite limited resources. It covers various aspects including platform selection criteria, implementation techniques, sales and marketing alignment, data management practices, utilization maximization, and scaling...

The purpose of this study is to look into the theories around how customer satisfaction in Bangladesh's banking industry is affected by customer relationship management. Data from 260 respondents who are banking service recipients in Bangladesh was gathered using a standardized online survey questionnaire. A convenience sampling strategy that is no...

Rapid AI and its integration into virtually every business process stand on their own as a new generation in customer relationship management. This paper explores the transformative impact that AI, big data analytics, and machine learning have brought to CRM systems and strategies, looking closely at how they promise to revolutionize the customer e...

Bening's Clinic is a company in the field of beauty and health services that has experienced rapid growth since its establishment in Jambi in 2017, including opening a branch in Padang. This study aims to analyze the influence of Customer Relationship Management (CRM) and Service Quality on Customer Loyalty, as well as the role of Customer Satisfac...

This study explores the adoption of Customer Relationship Management (CRM) systems in the hospitality industry through the lens of the Technology Acceptance Model (TAM). As hospitality organizations face increasing competition and rising customer expectations, CRM systems have emerged as essential tools for enhancing guest experiences, personalizin...

The hospitality industry thrives on creating memorable guest experiences, which not only satisfy customer needs but also build loyalty and drive repeat business. Customer Relationship Management (CRM) systems have become essential tools for managing these experiences. The Experience Economy model, which emphasizes the creation of memorable and imme...

This report explores the adoption of Customer Relationship Management (CRM) systems in the airline industry through the lens of the Technology Acceptance Model (TAM). It investigates how perceived usefulness (PU) and perceived ease of use (PEOU) influence employees’ acceptance and utilization of CRM technologies. Drawing on real-world airline case...

Customer Acceptance of AI-Enabled CRM Tools: Applying the Technology Acceptance Model" 2 | P a g e "Customer Acceptance of AI-Enabled CRM Tools: Applying the Technology Acceptance Model"

Professional burnout in healthcare has become a pervasive issue, threatening both the well-being of healthcare professionals and the quality of patient care. Characterized by emotional exhaustion, depersonalization, and a reduced sense of personal accomplishment, burnout often stems from the high-pressure, demanding nature of healthcare environment...

Compound word encoding is a widely used method in symbolic music generation tasks. It combines multiple different tokens into a super token, with each time step containing one super token, thereby transforming a long music sequence into multiple shorter subsequences. By applying word embeddings, concatenation, and projection, these subsequences are...

Combining Augmented Reality with Customer Relationship Management (CRM) systems, namely Salesforce, represents the future of customer engagement. This research took a look at how integrating AR into CRM systems transforms CRM functionality by rendering it more immersive, interactive, and omnichannel throughout the customer experience. It analyzed t...

Cause-related marketing (CRM) has developed as a noteworthy domain of corporate social responsibility strategy, allowing firms to align business objectives with various social causes while shaping consumer behaviors and attitudes. The purpose of this study was to examine the role of CRM on consumer purchase intention within the telecom sector of Pa...

Добрий день! Тема лекції : Емейл-маркетинг (про актуальність персоніфікованої комунікації) Важко уявити сучасний світ без електронної пошти. Вона швидка, дешева, ефективна та проста у використанні. У кожного з нас є email-адреса, і найчастіше не одна. За допомогою «емейлів» ми листуємося з колегами по роботі, обмінюємося файлами. Варто зазначити,...

Digital transformation is shaking up the business world by embracing cutting-edge technologies like Artificial Intelligence (AI) and cloud-based Customer Relationship Management (CRM) solutions. These innovations help companies streamline their operations, improve customer experiences, and uncover new growth opportunities. Salesforce, the leader in...

Integrating smart devices from the Internet of Things (IoT) with Customer Relationship Management (CRM) systems presents significant opportunities for enhancing customer experience through real-time data utilization. This article explores the technological frameworks and practical solutions for achieving seamless integration of IoT data within CRM...

Combining Augmented Reality with Customer Relationship Management (CRM) systems, namely Salesforce, represents the future of customer engagement. This research took a look at how integrating AR into CRM systems transforms CRM functionality by rendering it more immersive, interactive, and omnichannel throughout the customer experience. It analyzed t...

This paper presents an integrated methodology that combines Active Learning and Process Mining to optimize efficiency and performance in CRM systems. Departing from traditional model-centric approaches, this study emphasizes the strategic use of t-SNE and entropy-based methods to enhance the GSx sampling step, allowing the selection of the most inf...

Combining Augmented Reality with Customer Relationship Management (CRM) systems, namely Salesforce, represents the future of customer engagement. This research took a look at how integrating AR into CRM systems transforms CRM functionality by rendering it more immersive, interactive, and omnichannel throughout the customer experience. It analyzed t...

Automobile Technology Service Management System is a crucial digital framework designed to streamline and optimize operations within automotive service centers. It integrates various functionalities, including appointment scheduling, customer relationship management (CRM), vehicle history tracking, repair order management, parts inventory, technici...

Abstrakt (Az). Məqalədə biznesin idarə edilməsi problemlərini effektiv həll etməyə imkan verən vasitələr nəzərdən keçirilir, eyni zamanda balanslaşdırılmış idarəetmə qərarlarının hazırlanması məsələləri araşdırılır. Praktiki baxımdan müəssisənin idarə edilməsinin səmərəliliyini artırmaq üçün ERP sistemlərindən istifadənin əhəmiyyəti əsaslandırılır....

У статті досліджено питання автоматизації моніторингу та аналізу роботи співробітників відділу технічної підтримки в продуктовій ІТ-компанії України. Актуальність дослідження пов’язана з можливістю автоматизувати процеси та зумовлена необхідністю переходу компаній на новий рівень ведення бізнесу шляхом удосконалення бізнес-процесів задля досягнення...

In today's competitive business landscape, providing exceptional customer experiences is paramount. Call-based insight generation systems, powered by artificial intelligence (AI) and machine learning, offer significant opportunities to enhance customer interactions by analyzing phone calls in real-time and deriving actionable insights. This paper e...

Customer relationship management (CRM) is a key factor driving innovation and organizational growth. The present study investigated the relationship between data-driven CRM (DDCRM) and innovation in Taiwan. We developed a research model involving CRM theory, innovation theory, and the technology adoption model (TAM) theory to account for the cultur...

Solar-driven CO2 methane dry reforming (CRM) is a promising technology for integrating solar energy utilization with greenhouse gas reduction. However, the transient nature of solar radiation leads to significant temperature fluctuations, which can adversely affect reactor performance, catalyst stability, and overall system efficiency. This study p...

In the present finicky market, clients will make do with nothing less. The client has come to acknowledge fairly belatedly that he is the lord. The client's decision of one element over another as his central bank is dictated by contemplations of service quality as opposed to some other factor. The subject of service quality has excited extensive o...

In a modern data-driven enterprise, Master Data Management (MDM) is the cornerstone for operational excellence across the Lead-to-Cash (L2C) lifecycle. This paper explores how accurate, consistent, and governed master data across key business objects—such as leads, accounts, contacts, opportunities, contracts, and products—enables organizations to...

Nowadays, AI is frequently mentioned as an important part of the digital future. Many hotels plan to adopt AI in the near future to gain as much as possible new rising benefits of innovative technologies. It is clearly seen that AI is not yet common in use for the participating high-quality boutique hotels, but still a high percentage of that group...

The implementation of Customer Relationship Management (CRM) technology within agri-banking has radically improved the time-intensive process of lending and diminished the disadvantages of manual credit application processes and inadequate customer engagement. Prior to CRM, loan volumetric processes were manual and excessive including multiple entr...

A simple Confined Rotor Model (CRM) is used to assign the thirty-nine ro-vibrational transitions observed through the HOH bending and OH stretching ranges of the solid H2O@C60 mid-infrared (MIR) spectra reported in the companion paper [Chartrand et al., J. Chem. Phys. 162, 144312 (2025)]. Assuming that the intramolecular vibrations of the water mol...

The cholesterol-recognition motif (CRM) aids Listeriolysin O (LLO) binding and activity at low cholesterol, which can be sensed by a biomimetic aqueous-liquid crystal interface.

Buku Manajemen Hubungan Pelanggan (Customer Relationship Management – CRM) membahas secara komprehensif konsep, manfaat, teknologi, serta strategi implementasi CRM dalam dunia bisnis modern. CRM menjadi elemen penting dalam meningkatkan kepuasan dan loyalitas pelanggan, sekaligus memberikan keuntungan kompetitif bagi perusahaan.

Farm mechanization plays a crucial role in enhancing agricultural productivity, reducing labor dependency, and improving rural livelihoods, especially for smallholder farmers. However, its adoption is hindered by economic constraints, inadequate infrastructure, limited technical knowledge, and policy gaps. While developed regions in India have e...

Phosphogypsum (PG) stacks should be evaluated for recoverable trace elements including critical raw materials (CRM), using established scientific assessment methods, classification frameworks and reporting standards (e.g. Pan European Reserves and Resources Reporting Committee, PERC). However, these approaches are only well established for the asse...

DEXPLORE seeks to address Europe’s reliance on critical and strategic materials (CRM and SRM) from non-EU countries by delivering a comprehensive suite of mineral exploration technologies aiming to improve Europe’s understanding of its potential to host deep CRM and SRM deposits—key resources essential for the decarbonisation of the economy. Focus...

Seiring dengan perkembangan perusahaan, jumlah data proses penjualan akan semakin bertambah, begitu pula kebutuhan untuk mempertahankan hubungan baik dengan pelanggan. Dalam era persaingan yang semakin ketat, pemahaman tentang CRM menjadi kunci utama bagi perusahaan dalam membangun, mempertahankan, dan meningkatkan hubungan dengan pelanggan guna me...

Momentum and reversal effects are critical in understanding stock performance, yet their dynamics within the diverse U.S. technology sector remain underexplored. This study investigates the behavioral dynamics of momentum and reversal, analyzing their effects across the five largest industries by market capitalization in the U.S. technology sector,...

This community service program aimed to enhance students' understanding of Customer Relationship Management (CRM) in agribusiness at SMKN PP Lembang using the Asset-Based Community Development (ABCD) approach. The program involved 120 grade XII students and included a pre-test, material presentation, discussions, and a post-test to evaluate knowled...

Integrating customer relationship management (CRM) solutions into educational management processes offers a potential for transformation in the management of student engagement, administrative tasks, and instructional delivery. This paper explores the conceptual design of a distributed web platform that leverages CRM technologies to improve educati...

The COVID pandemic increased mental health problems. This was particularly the case for children and young people and specifically for those on the long waiting lists in Northern Ireland for assessment for ASD or ADHD or mental health services. The South East Mind Matters (SEMM) project is a 30 month funded project delivered by the 4 Healthy Living...

Presentation of the DEXPLORE EU project and its aims in Estonia for the exploration of the Precambrian basement, targeting Zn-Pb-Cu potential ores.

L'intelligence artificielle (IA) est devenue une force transformatrice dans les entreprises modernes, favorisant l'efficacité, réduisant les coûts et améliorant la prise de décision et l'engagement client. Sa capacité à automatiser les processus et à analyser de vastes ensembles de données la rend essentielle au maintien d'un avantage concurrentiel...

In contemporary enterprise IT ecosystems, seamless data integration between disparate systems is critical for enabling synchronized operations and maintaining data integrity. One of the most significant integration challenges arises when bridging Oracle E-Business Suite (EBS) and Siebel Customer Relationship Management (CRM), particularly in the do...

In the modern enterprise landscape, real-time data synchronization has become a vital requirement for ensuring business continuity, operational efficiency, and customer satisfaction. Integrating critical systems such as Oracle E-Business Suite (EBS) and Siebel Customer Relationship Management (CRM) using Service-Oriented Architecture (SOA) enables...

The pervasive impact of social media marketing on consumer behavior within the retail industry serves as the focal point of this comprehensive review. This paper aims to dissect the intricate relationship between social media marketing initiatives and their effects on consumer purchasing patterns, brand loyalty, and engagement. By collating and exa...

Cardio-kidney metabolic (CKM) syndrome represents a complex and circular interplay of cardiovascular, renal, and metabolic dysfunctions, significantly contributing to global morbidity and mortality. This expert opinion synthesizes insights from a panel of Italian specialists in cardiology, nephrology, and diabetology, advocating for a holistic and...

In the modern enterprise landscape, real-time data synchronization has become a vital requirement for ensuring business continuity, operational efficiency, and customer satisfaction. Integrating critical systems such as Oracle E-Business Suite (EBS) and Siebel Customer Relationship Management (CRM) using Service-Oriented Architecture (SOA) enables...

As enterprises increasingly rely on integrated IT ecosystems, synchronizing data between heterogeneous systems like Oracle E-Business Suite (EBS) and Siebel Customer Relationship Management (CRM) becomes a core necessity. Service-Oriented Architecture (SOA) has emerged as a preferred paradigm for achieving such integrations, offering modularity, re...

Enterprise application integration is a cornerstone of modern digital transformation strategies, especially in complex organizations utilizing diverse systems like Oracle E-Business Suite (EBS) and Siebel Customer Relationship Management (CRM). Service-Oriented Architecture (SOA) has emerged as a robust approach to achieving seamless integration be...

Enterprise application integration is a cornerstone of modern digital transformation strategies, especially in complex organizations utilizing diverse systems like Oracle E-Business Suite (EBS) and Siebel Customer Relationship Management (CRM). Service-Oriented Architecture (SOA) has emerged as a robust approach to achieving seamless integration be...

Customer Relationship Management (CRM) plays a pivotal role in ensuring businesses optimize customer engage- ment, retention, and satisfaction. Traditional CRM systems have typically relied on rule-based approaches or simple algorithms for customer interaction, which may fail to capture the dynamic and evolving nature of customer behavior. In this...

Multiple lines of evidence indicate that liquid water‐rock interactions occurred on ancient Mars, particularly within the crust, where hydrothermal systems have been hypothesized. Such hydrothermal circulation (HC) can significantly lower temperatures in the crust, thereby restricting the viscoelastic relaxation of impact craters. Craters with mini...

Small and Medium Enterprises (SMEs) in Indonesia have a strategic role in the national economy and face challenges in global competition. These challenges include limited access to capital, limitations in technology adoption, low innovation capacity, and the need for more human resource development. Many SMEs also operate informally, facing obstacl...

Salah satu studi pustaka dalam ruang lingkup Manajemen Stratejik adalah tentang pengaruh Digital Marketing, Brand Positioning, dan Customer Relationship Management (CRM) terhadap Keunggulan Kompetitif Perusahaan. Hipotesis pengaruh antar variabel akan digunakan dalam penelitian mendatang. Pustaka online, Google Scholar, Mendeley, dan media akademik...