Science topic

Business Process Analysis - Science topic

Explore the latest questions and answers in Business Process Analysis, and find Business Process Analysis experts.
Questions related to Business Process Analysis
  • asked a question related to Business Process Analysis
Question
6 answers
How to conduct effective business process analysis?
What tools could help with analysis?
What is the role and contribution of business analysis to the computerized system development process?
Relevant answer
Answer
How does business process analysis contribute to digitalization systems?
Business Process Analysis (BPA) plays a critical role in digital transformation by:
Identifying Inefficiencies: BPA helps spot bottlenecks, redundancies, and inefficiencies in current processes that can be eliminated or streamlined through digital solutions.
Improving Customer Experience: By analyzing how processes affect customer interactions, businesses can implement digital tools that enhance customer satisfaction.
Facilitating Automation: BPA identifies repetitive tasks that can be automated, leading to increased efficiency and productivity.
Enabling Data-Driven Decisions: Through BPA, businesses can gather insights that inform strategic decisions and foster a culture of continuous improvement.
How to conduct effective business process analysis?
Here are some steps to conduct effective BPA:
Define Objectives: Clearly outline what you aim to achieve with the BPA.
Gather Information: Collect data through interviews, surveys, and observations of current processes.
Map Processes: Create detailed process maps to visualize the flow of activities.
Analyze Data: Identify areas for improvement by examining the collected data and process maps.
Develop Recommendations: Based on the analysis, propose changes to enhance process efficiency and effectiveness.
Implement Changes: Execute the proposed changes while ensuring minimal disruption to ongoing operations.
Monitor and Review: Continuously monitor the new processes and make adjustments as necessary.
What tools could help with analysis?
Several tools can aid in BPA, including:
Business Process Model and Notation (BPMN): A standardized method for mapping business processes.
Flowchart Software: Tools like Microsoft Visio or Lucidchart to create visual process diagrams.
Process Mining Software: Tools such as Celonis or Disco to analyze data from IT systems and visualize processes.
Project Management Software: Platforms like Asana or Trello to manage and track process improvement projects.
Data Analysis Tools: Software such as Microsoft Excel, Tableau, or Power BI for analyzing process data and metrics.
What is the role and contribution of business analysis to the computerized system development process?
Business analysis is crucial in the development of computerized systems as it:
Defines Requirements: Business analysts gather and document the functional and non-functional requirements of the system from stakeholders.
Bridges the Gap: They act as a bridge between technical teams and business stakeholders, ensuring the system aligns with business goals.
Enhances Communication: Business analysts facilitate clear communication among all parties involved in the development process.
Ensures Quality: By validating requirements and performing testing, they help ensure the final system meets business needs and quality standards.
Supports Change Management: They assist in managing the transition to new systems, including training and support for end-users.
  • asked a question related to Business Process Analysis
Question
5 answers
Will the combination of AI technology, Big Data Analytics and the high power of quantum computers allow the prediction of multi-faceted, complex macroprocesses?
Will the combination of generative artificial intelligence technology, Big Data Analytics and the high power of quantum computers make it possible to forecast multi-faceted, complex, holistic, long-term economic, social, political, climatic, natural macroprocesses?
Generative artificial intelligence technology is currently being used to carry out various complex activities, to solve tasks intelligently, to implement multi-criteria processes, to create multi-faceted simulations and generate complex dynamic models, to creatively perform manufacturing processes that require processing large sets of data and information, etc., which until recently only humans could do. Recently, there have been attempts to create computerized, intelligent analytical platforms, through which it would be possible to forecast complex, multi-faceted, multi-criteria, dynamically changing macroprocesses, including, first of all, long-term objectively realized economic, social, political, climatic, natural and other macroprocesses. Based on the experience to date from research work on the analysis of the development of generative artificial intelligence technology and other technologies typical of the current Fourth Technological Revolution, technologies categorized as Industry 4.0/5.0, the rapidly developing various forms and fields of application of AI technologies, it is clear that the dynamic technological progress that is currently taking place will probably increase the possibilities of building complex intelligent predictive models for multi-faceted, complex macroprocesses in the years to come. The current capabilities of generative artificial intelligence technology in the field of improving forecasting models and carrying out forecasts of the formation of specific trends within complex macroprocesses are still limited and imperfect. The imperfection of forecasting models may be due to the human factor, i.e., their design by humans, the determination by humans of the key criteria and determinants that determine the functioning of certain forecasting models. In a situation where in the future forecasting models will be designed and improved, corrected, adapted to changing, for example, environmental conditions at each stage by artificial intelligence technology then they will probably be able to be much more perfect than the currently functioning and built forecasting models. Another shortcoming is the issue of data obsolescence and data limitation. There is currently no way to connect an AI-equipped analytical platform to the entire resources of the Internet, taking into account the processing of all the data and information contained in the Internet in real time. Even today's fastest quantum computers and the most advanced Big Data Analytics systems do not have such capabilities. However, it is not out of the question that in the future the dynamic development of generative artificial intelligence technology, the ongoing competition among leading technology companies developing technologies for intelligent chatbots, robots equipped with artificial intelligence, creating intelligent control systems for machines and processes, etc., will lead to the creation of general artificial intelligence, i.e. advanced, general artificial intelligence that will be capable of self-improvement. However, it is important that the said advanced general advanced artificial intelligence does not become fully autonomous, does not become completely independent, does not become out of the control of man, because there would be a risk of this highly advanced technology turning against man which would involve the creation of high levels of risks and threats to man, including the risk of losing the possibility of human existence on planet Earth.
I have described the key issues of opportunities and threats to the development of artificial intelligence technology in my article below:
OPPORTUNITIES AND THREATS TO THE DEVELOPMENT OF ARTIFICIAL INTELLIGENCE APPLICATIONS AND THE NEED FOR NORMATIVE REGULATION OF THIS DEVELOPMENT
In view of the above, I address the following question to the esteemed community of scientists and researchers:
Will the combination of generative artificial intelligence technology, Big Data Analytics and the high power of quantum computers make it possible to forecast multi-faceted, complex, holistic, long-term economic, social, political, climatic, natural macro-processes?
Will the combination of AI technology, Big Data Analytics and high-powered quantum computers allow forecasting of multi-faceted, complex macro-processes?
And what is your opinion about it?
What is your opinion on this issue?
Please answer,
I invite everyone to join the discussion,
Thank you very much,
Best regards,
Dariusz Prokopowicz
The above text is entirely my own work written by me on the basis of my research.
In writing this text I did not use other sources or automatic text generation systems.
Copyright by Dariusz Prokopowicz
Relevant answer
Answer
I doubt that QC will be helpful. Theoretical there are at least 3 different types, only one being developed to be useful in a very special field. Quantum algorithms are totally different from classic algorithms, and i doubt, that more than 1% of computer scientist know what they are speaking about when they mention QC.
  • asked a question related to Business Process Analysis
Question
3 answers
I want to use AI models (black box) to identify anomalies in business processes. In your opinion, what are the advantages and disadvantages compared to common approaches such as conformance checking (white box)? (Is there any existing research about this?)
  • asked a question related to Business Process Analysis
Question
45 answers
Recently, several works have been published on predictive analytics:
Besides, there is a paper on how to discover a process model using neural networks:
My questions for this discussion are:
  • It seems, that the field for machine learning approaches in process mining in not limited to predictions/discovery. Can we formulate the areas of possible applications?
  • Can we use process mining techniques in machine learning? Can we, for example, mine how neural networks learn (in order to better understand their predictions)?
  • If you believe that the subjects are completely incompatible, then, please, share your argument. Why do you think so?
  • Finally, please, share known papers in which: process mining (PM) is applied in machine learning (ML) research, ML is applied in PM research, both PM and ML are applied to solve a problem. I believe, this will be useful for any reader of this discussion.
Relevant answer
Answer
There are actually quite a lot of nice application of machine learning techniques in the context of business process variant analysis, which is a fairly large subset of the process mining literature.
For example, Folino, Cuzzocrea et al. have done a series of studies on variant analysis (or deviance mining) using various machine learning methods, including ensemble learning and clustering:
We recently conducted a literature survey of methods in the field of variant analysis, many of them based on machine learning techniques:
Related to the above, there is work on bayesian networks for delay analysis (explanatory rather than predictive):
The above is related to variant analysis and performance mining. But there is also work on anomaly detection in event logs using bayesian networks:
And using deep learning architectures:
As well as using deep learning models to compute alignments in order to correct anomalies:
And a bit related to the above, there was quite a bit of research on using trace clustering in the context of automated process discovery (e.g. Jochen De Weerdt)
So we can say that process mining and machine learning go well together. One should not forget though that BPM and process mining are application-oriented disciplines - their objective is to design approaches to improve business processes. Whereas machine learning is a horizontal discipline, it seeks to develop methods that can be adapted to a broad range of problems/settings. Process mining has tapped a lot into machine learning, but sure it has a lot more to exploit from it.
  • asked a question related to Business Process Analysis
Question
7 answers
A number of stakeholders are interested in the well being of a company. Is it possible to predict corporate bankruptcy.
Relevant answer
Answer
HI,
You may be inrerested by this paper:
Modeling corporate defaults: Poisson autoregressions with exogenous covariates (PARX)
Journal of Empirical Finance September 2016, Pages 640-663
Arianna Agosto, Giuseppe Cavaliere, Dennis Kristensen, Anders Rahbek
Best regards.
 
  • asked a question related to Business Process Analysis
Question
3 answers
Dear Researchers,
I'm currently doing a survey on the intuitive understanding of complexity of objects
and would like to ask you for 8 minutes of your time to answer a few very
simple questions from the survey[1]. This will hopefully help to better
understand and characterise the complexity of objects. The survey does
not gather or store any kind of personal information, and it does
not require any prior knowledge or skills. Your help is greatly appreciated.
With kind regards
Felix Baumann
Relevant answer
Answer
How so?
  • asked a question related to Business Process Analysis
Question
3 answers
BPO revenues is the regressor variable that I am interested in. The other multiple variables would each be a regressand. I suppose that I could run multiple regressions, one for each regressand. I was wondering if there is a more appropriate model, possibly one that would include all the variables already.
Relevant answer
Answer
From your objectives, I am suspecting  simultaneity  problem if you just run multiples of regressions. For example, when you want to model GDP, in addition to BPO,  health and education variables will be part of your regressors.  Also, If you want to model  Health, GDP and Education will be part of the determinants.  
I therefore suggest that you test for  simultaneity and exogeneity  in your  model and use simultaneous equation model if there is simultaneity problem.  By that you would have gotten one model that will solve your problem.  
  • asked a question related to Business Process Analysis
Question
3 answers
I'm looking for a dataset that contains transactional data (i. e. it must contain different cases identified by unique IDs that appear with several action and timestamps throughout the log) as well as free text.
Let me give you an example of how this could look like: incident service management, where (free text) complaints can be submitted and then be processed by several resources until resolved. 
Is anyone aware of such dataset? Thanks in advance,
Tim
Relevant answer
Answer
  • asked a question related to Business Process Analysis
Question
5 answers
After an extensive search in the documentation and many failed attempts: jBPM6 does not seem to support it, although jBPM 5 HAD a human task service that could be called remotely.
I also checked Camunda BPM and Activiti.
Relevant answer
Answer
Thanks a lot for your answer Johannes. This sounds like an interested topic for research. It would be great if you could post here the results of your further explorations on the subject as I'd be interested in following this.
Best of luck!
Adrian.
  • asked a question related to Business Process Analysis
Question
7 answers
what does measure or item in accounting statement represent , or measure for evaluating performance of firm? does evaluating performance depend on viable in SPSS program. 
Relevant answer
Answer
You can measure the performance directly with specific ratios called profitability ratios. However, accounting ratios have sever limitation because of the accrual method as well the historical booking.  Financial performance is usually measured by market based performance measures.
You could try to see which accounting ratios explain market performance in specific models. This method was used extensively in accounting literature and an investigation of the previous research will give you some insight for the analysis you want to perform.  
The paper below gives an extensive lit review and some ideas of what you should expect from such modelling.  All in all it is not the best way to asses the market performance of a corporation but that never stopped anyone from trying.
  • asked a question related to Business Process Analysis
Question
4 answers
Hi everyone,
In order to assess complexity of processes, we are trying to define measures that can help. Inspired from the McCabe, Halstead measures for algorithmic complexity, our research work tries to set up an assessment approche in order to give objective metrics describing structural complexity of processes.
If any one has any reading, reference or idea that can help. Please feel free to participate to this discussion.
Many thanks
Relevant answer
Answer
It depends on how you understand the complexity. For example, first you need to identify what is the purpose of measuring complexity? what make the process complex or less complex? Is the complexity measure in your case is the:
 - Number of activities, or
- Number of controls, or
- Number of decisions, or
- Number of people involved in the process, or
- Number of organizations/departments involved in the process, or
- The mechanism of the decision making, or
- The number of IT systems or IT services required to fulfil the process, or
- Level of uncertainty and potential change in any of the process activities
- Something else?
Once you have decided what does complexity mean  to you and how that can be beneficial for either business or IT, then you can identify measures and develop algorithms for measurement.
Amjad
  • asked a question related to Business Process Analysis
Question
3 answers
How and why have you been modelling this? Procurement processes describe the internal and the external data been exchanged between parties (End user - Contractor-supplier).
Relevant answer
Answer
Thanks Paul and Chris for this valuable info.
  • asked a question related to Business Process Analysis
Question
10 answers
We would like to apply BPMN in the socialization processes
Relevant answer
Answer
Giuseppe, just a thought, in my world the secret part of any information is how you got it but a "truth" is a truth and the results of the information which is the important aspect to begin with should always be available.  My rationale is that truths are universal and not owned by anyone, but processes can be owned and for various reasons are held close to the vest for some organizations.  Therefore what you want to share should be a truth statement, in my opinion.
  • asked a question related to Business Process Analysis
Question
6 answers
Do you have practical experience with ABPM?
Relevant answer
Answer
Thanks Amina. The changes made in the case I described above proceeded both iteratively (we worked through all the logic three times, and some areas even more than that) but some of the most significant changes were made even as the initial model was recorded. That seemed pretty much inevitable, as the need for change was recognised immediately, so changes were made between discovery sessions.  But once we completed the first pass right through, we realised that we had to review what we had done to take account of further improvements that then became obvious. As far as I am concerned, that is the essence of Agile.
  • asked a question related to Business Process Analysis
Question
9 answers
PMP= Project Management Professional
CBA= Certified Business Analyst
Relevant answer
Answer
Yes, PMP certification is generally considered more rigorous than CBA.  However, it depends on the context in which you define valuable.  If you are intending to be a project manager then PMP is the way to go. 
  • asked a question related to Business Process Analysis
Question
3 answers
Bloomberg provides that list with all info about the relation between a firm and its supplier in term of the amount of selling and buying for each one but for only the current year . Also, Apple provides its supplier list in its website but without any info.
I am looking for a secondary data resource to obtain those lists for at least for five years without conducting a survey or interview.
Relevant answer
Answer
In some countries it is mandatory for the public institutions to provide a list of all suppliers they have engaged with on annual basis.
May be you have to check with the government body responsible with purchasing/procurement.
  • asked a question related to Business Process Analysis
Question
6 answers
While turf wars may play a part, the debate about Enterprise and Systems governance is rooted in a more serious argument, namely, how the divide between enterprise and systems architectures may affect decision-making, and that put knowledge in the middle.
Relevant answer
Answer
I will add that this consilience (thanks for the word) will also deal with the question of human interactions by clarifying the divide between human and other symbolic systems: data and information for the latter, knowledge processing, decision making and responsibility for the former.
  • asked a question related to Business Process Analysis
Question
2 answers
I think the implementation of business process approach in organization will lead to the reinforcement of social capital.
Relevant answer
Answer
The main aim of business process orientation is to reduce business costs and increase consumer satisfaction. Therefore, applying business process in organizations will lead to more loyalty and this will reinforce the social capital.
  • asked a question related to Business Process Analysis
Question
7 answers
I am looking for SOP's, Workflows, best practises and so on. This is to support several SME's and develop softwares for them accordingly.
Relevant answer
Answer
You can have a look at the (Open) process handbook developed by the MIT. The handbook database can be accessed through a dedicated tool, which is freely available from the project website http://ccs.mit.edu/ophi/index.htm.
  • asked a question related to Business Process Analysis
Question
10 answers
Assuming that we are decomposing business capabilities, then identifying business processes. The first level of processes should be end-to-end. After this initial approach, we start drilling and making the decomposition to additional layers.
However, if we are making the decomposing considering business objects concepts, we know when to stop in the decomposition. We drilled until we found processes or sub processes using business objects (data entities) related to the process context, in a way that could be easily managed. Business objects in this way are a sort of referential to start from the bottom and organizing the processes or to start from the top until their identification. That facilitates the identification of processes and the associated activities needed to support the business objects, moving them from one state to another.
Where can I find information or a theoretical framework that could support first what is business objects? The information that I found is more related to SAP.
Some guidelines are appreciated!
Relevant answer
Answer
Hi Pedro, hope you are fine.
We have seen other approaches trying to define at which Level to stop decomposition and always found that it clearly relates to the objective why you are modeling. If you are modeling for e.g. clarifying communication between two departments in order to fulfil a customer order you will have a much different Level of Detail than when you try to model a process that should be executed by some workflow engine or a process that you would like to simulate. We use Business objects in process modeling in order to be able to manage models and in order to raise model Quality, as using different Terms for the same Thing makes People not understand the model and therefore they will not use it.
By the way: Do you know how to Keep the spell checker from capitalizing all my text?
Best regards, Frauke.
  • asked a question related to Business Process Analysis
Question
2 answers
I am planning to model the business process quality. What are the main parameters to consider? Any interesting methods (I have genetic algorithms and process raw data in mind)? Any opensource tools for data collection?
Relevant answer
Answer