Ziva Kunda’s research while affiliated with University of Waterloo and other places

The authors describe a theoretical framework for understanding when people interacting with a member of a stereotyped group activate that group's stereotype and apply it to that person. It is proposed that both stereotype activation and stereotype application during interaction depend on the strength of comprehension and self-enhancement goals that can be satisfied by stereotyping one's interaction partner and on the strength of one's motivation to avoid prejudice. The authors explain how these goals can promote and inhibit stereotype activation and application, and describe diverse chronic and situational factors that can influence the intensity of these goals during interaction and, thereby, influence stereotype activation and application. This approach permits integration of a broad range of findings on stereotype activation and application.

In 3 studies, the authors demonstrated that individuals are motivated by role models who encourage strategies that fit their regulatory concerns: Promotion-focused individuals, who favor a strategy of pursuing desirable outcomes, are most inspired by positive role models, who highlight strategies for achieving success; prevention-focused individuals, who favor a strategy of avoiding undesirable outcomes, are most motivated by negative role models, who highlight strategies for avoiding failure. In Studies 1 and 2, the authors primed promotion and prevention goals and then examined the impact of role models on motivation. Participants' academic motivation was increased by goal-congruent role models but decreased by goal-incongruent role models. In Study 3, participants were more likely to generate real-life role models that matched their chronic goals.

In 3 studies, the authors demonstrated that individuals are motivated by role models who encourage strategies that fit their regulatory concerns: Promotion-focused individuals, who favor a strategy of pursuing desirable outcomes, are most inspired by positive role models, who highlight strategies for achieving success; prevention-focused individuals, who favor a strategy of avoiding undesirable outcomes, are most motivated by negative role models, who highlight strategies for avoiding failure. In Studies 1 and 2, the authors primed promotion and prevention goals and then examined the impact of role models on motivation. Participants' academic motivation was increased by goal-congruent role models but decreased by goal-incongruent role models. In Study 3, participants were more likely to generate real-life role models that matched their chronic goals.

Stereotypes activated upon initial exposure to a stereotyped individual may dissipate as the exposure continues. Participants observing a videotaped interview with a Black person showed activation of the stereotype of Black people following 15 s of observation but not following 12 min of observation. However, the discovery of a disagreement with the stereotyped individual may bring the dissipated stereotype back to mind. Participants who discovered, at the end of a 12-min videotaped interview with a Black person, that this person disagreed with them about the verdict in a court case showed activation of the stereotype of Black people, whereas participants who discovered instead that the Black person agreed with them did not. Participants who disagreed with a Black person also applied the Black stereotype to him, but this stereotype application was detected only on an implicit measure of application, not on an explicit measure.

Motivation may provoke stereotype use. In a field study of students’ evaluations of university instructors and in a controlled experiment, participants viewed women as less competent than men after receiving negative evaluations from them but not after receiving positive evaluations. As a result, the evaluation of women depended more on the favorability of the feedback they provided than was the case for men. Most likely, this occurred because the motivation of criticized participants to salvage their self-views by disparaging their evaluator led them to use a stereotype that they would otherwise not have used. The stereotype was not used by participants praised by a woman or by participants who observed someone else receive praise or criticism from a woman; all these participants rated the woman just as highly as participants rated a man delivering comparable feedback.

The motivation to form a particular impression of an individual can prompt the inhibition of applicable stereotypes that contradict one's desired impression and the activation and application of stereotypes that support it. Participants, especially those high in prejudice, inhibited the Black stereotype when motivated to esteem a Black individual (because he had praised them). Participants motivated to esteem a Black doctor also activated the doctor stereotype. In contrast, participants motivated to disparage a Black doctor (because he had criticized them) inhibited the doctor stereotype. Participants motivated to disparage a Black individual also applied the Black stereotype to him, rating him as relatively incompetent. All these effects were driven by the self-protective motives of recipients of feedback from Black evaluators; detached observers showed no such effects.

The accessibility of people's highest hopes and achievements can affect their reactions to upward comparisons. Three studies showed that, under normal circumstances, individuals were inspired by an outstanding role model; their motivation and self-evaluations were enhanced. However, when their most positive self-views were temporarily or chronically activated, inspiration was undermined, and individuals' motivation and self-evaluations tended to decrease. Another study found that role models inspired participants to generate more spectacular hopes and achievements than they would have generated otherwise. It appears that increasing the accessibility of one's best serves undercuts inspiration because it constrains the positivity of the future serves one may imagine and prevents one from generating the more spectacular future serves that the role model normally inspires.