Zhiyuan Fang’s research while affiliated with National Institute of Development Administration and other places

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Publications (1)


E-Government in Digital Era: Concept, Practice, and Development
  • Article

January 2002

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7,007 Reads

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837 Citations

Zhiyuan Fang

Governments worldwide are faced with the challenge of transformation and the need to reinvent government systems in order to deliver efficient and cost effective services, information and knowledge through information and communication techno-logies. Development of Information and communication technologies catalyzed and led up to E-government. What is E-government? In this paper, E-government is defined as a way for governments to use the most innovative information and communication techno-logies, particularly web-based Internet applications, to provide citizens and businesses with more convenient access to government information and services, to improve the quality of the services and to provide greater opportunities to participate in democratic institutions and processes. E-government presents a tremendous impetus to move forward in the 21st century with higher quality, cost-effective, government services and a better relationship between citizens and government. One of the most important aspects of e-government is how it brings citizens and businesses closer to their governments. This paper outlines eight different potential types or models in an e-government system that is useful to define scope of E-government studies: Government-to-Citizen (G2C); Citizen-to-Government (C2G); Government-to-Business (G2B); Business-to-Government (B2G); Government-to-Government (G2G); Government-to-Nonprofit (G2N); Nonprofit-to-Government (N2G); and Government-to-Employee (G2E). This paper also examines some examples in E-government practices and presents a generally-applicable framework for analysis of challenges and problems in E-government development.

Citations (1)


... Informed policymaking and increased efficiency are also key objectives, as data analytics and digital tools are employed to improve government operations. Measures are also being implemented to safeguard the security and privacy of DGV systems and data (Dardha & Ndou, 2004;Fang, 2002). ...

Reference:

Digital Governance and Resource Efficiency to Combat Energy Poverty in Digitally Advanced Economies
E-Government in Digital Era: Concept, Practice, and Development
  • Citing Article
  • January 2002