Yvonne Rogers's research while affiliated with University College London and other places

Publications (360)

Conference Paper
Full-text available
Chatbots have become commonplace – they can provide customer support, take orders, collect feedback, and even provide (mental) health support. Despite this diversity, the opportunities of designing chatbots for more complex decision-making tasks remain largely underexplored. Bearing this in mind leads us to ask: How can chatbots be embedded into so...
Conference Paper
A variety of technologies are being developed to help older people live healthier, more independent, and safer lives, for longer. While many of these technologies are positively impacting the lives of older adults, they also have the potential to dictate specific behaviours or restrict their autonomy rather than empower them. The vulnerability theo...
Article
This article reflects on the visions and motivations underlying Pervasive Computing and advances made ending with considering future directions for the field. It describes these in terms of four phases: 1) vision-inspired, 2) the design of engaging experiences, 3) innovation-based, and 4) addressing societal challenges. It is proposed that in the f...
Conference Paper
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This paper presents a systematic review of HCI literature focusing on children with ADHD, the prevailing mental health diagnosis in children. Its aim is to (i) chart the state-of-the-art in this domain (e.g. methods used), (ii) identify the ways the HCI community has addressed the needs of children with ADHD (e.g. technologies deployed), and (iii)...
Article
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Voice assistants have become hugely popular in the home as domestic and entertainment devices. Recently, there has been a move towards developing them for work settings. For example, Alexa for Business and IBM Watson for Business were designed to improve productivity, by assisting with various tasks, such as scheduling meetings and taking minutes....
Preprint
Full-text available
ADHD is the most prevalent mental health diagnosis in children. Yet, little is understood about how the increasing number of technologies developed actually support their needs. Hence, our goal is to build an understanding of the design space of technologies for children with ADHD. This is, however, complex due to the number of stakeholders involve...
Article
Full-text available
Understanding human behaviour is essential to the successful adoption of new technologies, and for the promotion of safer care. This requires capturing the detail of clinical workflows to inform the design of new human–technology interactions. We are interested particularly in the possibilities for touchless technologies that can decipher human spe...
Conference Paper
Prior research has shown how ‘content preview tools’ improve speed and accuracy of user relevance judgements across different information retrieval tasks. This paper describes a novel user interface tool, the Content Flow Bar, designed to allow users to quickly identify relevant fragments within informational videos to facilitate browsing, through...
Conference Paper
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Immersive interactive technologies such as virtual reality (VR) have the potential to foster well-being. While VR applications have been successfully used to evoke positive emotions through the presetting of light, colour and scenery, the experiential potential of allowing users to independently create a virtual environment (VE) has not yet been su...
Article
Augmented reality (AR) filters are a popular social media feature affording users a variety of visual effects. Despite their widespread use, no research to date has examined either ‘why’ people use them (i.e., motivations) or ‘how’ their usage makes people feel (i.e., well-being effects). Through the uses and gratifications theory supported by a se...
Conference Paper
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The next major evolutionary stage for voice assistants will be their capability to initiate interactions by themselves. However, to design proactive interactions, it is crucial to understand whether and when this behaviour is considered useful and how desirable it is perceived for different social contexts or ongoing activities. To investigate peop...
Article
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The increasing volume and richness of healthcare data collected during routine clinical practice have not yet translated into significant numbers of actionable insights that have systematically improved patient outcomes. An evidence-practice gap continues to exist in healthcare. We contest that this gap can be reduced by assessing the use of nudge...
Preprint
Prior research has shown how 'content preview tools' improve speed and accuracy of user relevance judgements across different information retrieval tasks. This paper describes a novel user interface tool, the Content Flow Bar, designed to allow users to quickly identify relevant fragments within informational videos to facilitate browsing, through...
Conference Paper
Introduction The COVID-19 pandemic response has accelerated adoption of digital health technologies to support social distancing. In part, this involves repurposing technologies that were not originally developed for healthcare application. In the hospital setting, this includes the appropriation of ‘Off the Shelf’ (OTS) digital products that facil...
Conference Paper
Introduction Augmented Reality (AR) overlays context-sensitive information onto the real world in a meaningful way. As AR bridges the gap between the real and virtual world, it holds potential to enhance the learning experience of users. This is because AR can offer contextually enriched interactions with content to illustrate complex concepts more...
Conference Paper
Introduction Hospitalisation is a stressful experience for children. While parents and hospital staff are critical in helping to alleviate fear and manage expectations, here we present a Mobile Augmented Reality (MAR) App running on a smartphone to help manage this rollercoaster of emotions by overlaying digital content onto the physical world. Me...
Chapter
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Interactive technologies for autonomous mental health management are on the rise due to limited therapy access and stigma. However, most commercial mental health apps are neither theory-based nor clinically tested, and psychological theories are not easily accessible to app designers. Thus, it remains unclear if current mobile and VR mental health...
Preprint
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Touchless computer interaction has become an important consideration during the COVID-19 pandemic period. Despite progress in machine learning and computer vision that allows for advanced gesture recognition, an integrated collection of such open-source methods and a user-customisable approach to utilising them in a low-cost solution for touchless...
Conference Paper
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Although smart speakers support increasingly complex multi-turn dialogues, they still play a mostly reactive role, responding to user’s questions or requests. With rapid technological advances, they are becoming more capable of initiating conversations by themselves. However, before developing such proactive features, it is important to understand...
Article
Full-text available
Including older adults as full stakeholders in digital society.
Conference Paper
People’s physical movement and body language implicitly convey what they think and feel, are doing or are about to do. In contrast, current smart speakers miss out on this richness of body language, primarily relying on voice commands only. We present QUBI, a dynamic smart speaker that leverages expressive physical motion – stretching, nodding, tur...
Conference Paper
In the domain of computing education for children, much work has been done to devise creative and engaging methods of teaching about programming. However, there are many other fundamental aspects of computing that have so far received relatively less attention. This work explores how the topics of number systems and data representation can be taugh...
Preprint
Full-text available
Enabling neurodiverse children to have control of their surrounding space could improve their well-being by allowing them to adapt it to their needs. Intelligent Environments (IEs) are now part of our everyday lives. For example, smart homes are already a reality and there is an abundance of tools that enable even non-technical users to define thei...
Preprint
Full-text available
Understanding human behaviour is essential to the adoption practices for new technologies that promote safer care. This requires capturing the detail of clinical workflows to inform the design of new interactions including those with touchless technologies that decipher human-speech, gesture and motion and allow for interactions that are free of co...
Conference Paper
In March, 2007, a forum entitled HCI 2020: Human Values in a Digital Age, was held in Sanlúcar la Mayor, Spain, just outside Seville. Its purpose was to gather luminaries in computing, design, social sciences, and scientific philosophy to discuss, debate and help formulate an agenda for human-computer interaction (HCI) over the next decade and beyo...
Conference Paper
Full-text available
Interactive technologies are getting closer to our bodies and permeate the infrastructure of our homes. While such technologies offer many benefits, they can also cause an initial feeling of unease in users. It is important for Human-Computer Interaction to manage first impressions and avoid designing technologies that appear creepy. To that end, w...
Conference Paper
Tangible interfaces have much potential for engendering shared interaction and reflection, as well as for promoting playful experiences. How can their properties be capitalised on to enable students to reflect on their learning, both individually and together, throughout learning sessions? This Research through Design paper describes our developmen...
Conference Paper
X5Learn (available at https://x5learn.org ) is a human-centered AI-powered platform for supporting access to free online educational resources. X5Learn provides users with a number of educational tools for interacting with open educational videos, and a set of tools adapted to suit the pedagogical preferences of users. It is intended to support bot...
Preprint
Full-text available
Interactive technologies are getting closer to our bodies and permeate the infrastructure of our homes. While such technologies offer many benefits, they can also cause an initial feeling of unease in users. It is important for Human-Computer Interaction to manage first impressions and avoid designing technologies that appear creepy. To that end, w...
Article
Full-text available
Imbuing robots with personality has been shown to be an effective design approach in HRI, promoting user trust and acceptance. We explore personality design in a non-anthropomorphic voice-assisted home robot. Our design approach developed three distinct robot personas: Butler, Buddy, and Sidekick, intended to differ in proactivity and emotional imp...
Conference Paper
It can be difficult for children to express and reflect on how they are feeling to others. As such, we hypothesise that children can use technology to express and reflect on their well-being. Existing research suggests that tangible interfaces offer a potential of being able to help capture well-being in hospitals for children, such as capitalising...
Chapter
Researchers are increasingly adopting ‘research in the wild’ approaches to design and evaluate prototypes in public spaces and to understand how city dwellers interact with them. Although ‘in the wild’ studies can provide more ecologically valid findings compared with typical performance measures collected in the lab, there are challenges associate...
Conference Paper
Full-text available
Traditionally, a key concern of HCI has been to design interfaces that should not make the user think. While this is - and will continue to be - desirable for most systems, there are also situations in which a system that prompts and questions the user may be more appropriate. In educational systems for instance, tasks are often intentionally made...
Article
Covid-19 forced governments to urge full or partial lockdown measures to slow the progression of the pandemic. By the end of March, more than 100 countries had "locked down"billions of people. During that time, Yvonne Rogers wrote a series of blog posts on the topic of "remote,"structured around the themes of living, working, numbers, and tracking...
Conference Paper
Full-text available
Addressing societal problems is complex; little is known about which paths or approaches are successful. We discuss what is involved in knowing when and how and for whom change needs to occur, as well as the impact of doing so at scale—especially when novelty and academic contributions may be compromised. To this end, we present a 'scaling up' fram...
Conference Paper
Learning through exploration is assumed to be a powerful way of introducing children to computer science concepts. However, it is uncertain how exploring physical computing toolkits can promote movement between conceptual knowledge and abstract reflection, and lead to critical thinking about technology. We investigated how children aged 9-11 years...
Conference Paper
Full-text available
Educational VR applications, mainly designed for children, are often used to showcase the benefits of VR. While such applications highlight a lot of the potentials for future learning environments, we miss a deep and critical reflection of the negative impacts that those mixed-reality technologies may have on children. We believe that it is very im...
Article
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Since the introduction of the iconic Aware Home project [39] in 1999, the notion of “living laboratory” has been taken up and developed in HCI research. Many of the underpinning assumptions have evolved over the past two decades in various directions, while the same nomenclature is employed—inevitably in ambiguous ways. This contribution seeks to e...
Article
Since the introduction of the iconic Aware Home project [39] in 1999, the notion of "living laboratory" has been taken up and developed in HCI research. Many of the underpinning assumptions have evolved over the past two decades in various directions, while the same nomenclature is employed - inevitably in ambiguous ways. This contribution seeks to...
Conference Paper
This panel will provoke the audience into reflecting on the dark side of interaction design. It will ask what role the HCI community has played in the inception and rise of digital addiction, digital persuasion, data exploitation and dark patterns and what to do about this state of affairs. The panelists will present their views about what we have...
Article
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Interaction design is increasingly about embedding interactive technologies in our built environment; architecture is increasingly about the use of interactive technologies to reimagine and dynamically repurpose our built environment. This forum focuses on this intersection of interaction and architecture. --- Mikael Wiberg, Editor
Conference Paper
New physical computing toolkits offer much promise for promoting collaborative learning by engendering embodied interactions that can support collaborative discovery. To examine how these can unfold during a learning activity, we conducted a classroom study where pairs of children explored mappings between various sensors and actuators embedded in...
Conference Paper
Voice assistants are increasingly prevalent in family life, being used, for example, for listening to music, finding out information, asking jokes and playing games together. However, little research shows how such technology influences dynamic family interactions in the home over time. An in-the-wild study was conducted in six family homes over th...
Conference Paper
Newly emerging urban IoT infrastructures are enabling novel ways of sensing how urban spaces are being used. However, the data produced by these systems are largely context-agnostic, making it difficult to discern what patterns and anomalies in the data mean. We propose a hybrid data approach that combines the quantitative data collected from an ur...
Conference Paper
Despite improvements in the accessibility of digital technologies and growing numbers of tools designed specifically for older adults, adoption of such tools remains low for this demographic. This workshop aims to explore the contextual factors that contribute to reduced uptake among older adults in order to understand how to design digital technol...
Article
Many public buildings are entered through reception areas, intended for visitors to sit and wait in to be met. A concern is how to make visitors feel welcome while in transit. Hospitals, medical centres and other healthcare organisations are a special case where the challenge is to enable patients and families feel less anxious when waiting. One ap...
Article
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Buildings and urban spaces increasingly incorporate artificial intelligence and new forms of interactivity, raising a wide span of research questions about the future of human experiences with, and within, built environments. We call this emerging area Human-Building Interaction (HBI) and introduce it as an interdisciplinary domain of research inte...
Conference Paper
Location-based applications have been used to guide users through multiple points of interest, engaging them in the exploration of new places, the collection of items and the practice of exercise. However, existing approaches are often designed for mobile devices, which can be a barrier to more instant and broad access. We examine a new approach fo...
Conference Paper
Full-text available
Learner-Computer Interaction (LCI) research addresses the design, development and use of interactive technologies to support and amplify human learning. LCI is based on the rationale that learning while interacting with technology is a complex, multi-layered phenomenon, thus, designing the conditions for engaging in meaningful learning is vital in...
Article
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Overlaying a building with images from the past can be an engaging way to explore a historic site. However, little is known about what type of content functions well when using augmented reality (AR) in outdoor contexts. This research investigates how different types of AR content – such as text or image – can affect the flow experience as well as...
Conference Paper
Open Educational Resources (OERs) such as talks, lectures, texts, slideshows, and online activities, offer much potential for people to study a broad range of topics. However, the choice among millions of OERs can be overwhelming and many learners give up on their goals prematurely. Our ongoing research aims to help self-directed learners study eff...
Conference Paper
Bats are often disliked and feared by people. How might we enable the general public to learn more about the true nature of these creatures, and even to like them? In this paper, we introduce PlayBat, a physical public display, which combines a multi-modal interface, a constrained narrative structure and real-time IoT environmentally sensed bat cal...
Conference Paper
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Existing platforms for sharing locative digital content rely on the use of mobile phones for accessing the content. This can be a major deterrent to wider public access and also hinders immediacy and 'in the moment' discoverability. Building on previous work in situated public installations, we developed Pinsight, a novel platform for enabling end-...
Conference Paper
Full-text available
With a growing call for an increased emphasis on computing in school curricula, there is a need to make computing accessible to a diversity of learners. One potential approach is to extend the use of physical toolkits, which have been found to encourage collaboration, sustained engagement and effective learning in classrooms in general. However, li...
Conference Paper
Research in the Wild (RITW) typically involves the deployment of technology in a setting, using the methodology of `probing' contexts, to change behaviour or enhance community practice. This way of conducting HCI research is becoming an increasingly popular approach. To help in this endeavour, Rogers and Marshall [28] present an overarching framewo...
Conference Paper
Staying connected is vital to maintaining good relationships, yet feelings of disconnection or isolation distance, time differences, or simply busy lives. Everyday interactions, family rituals and habits are often lost, in spite of the pervasiveness of smart-phones and personal multi-purpose devices. This project explores novel ways of connecting p...
Conference Paper
Full-text available
After 20 years of research, it is unclear what role the tabletop should play in the home or workplace. Progress has been made towards hardware and software interfaces, connectivity with nearby devices, and understanding human behaviour on and around the table -- yet, in practice tabletops see limited use. This workshop seeks to explore the developm...
Conference Paper
Full-text available
We investigated how a physical artifact could support seamless interaction with personal activity data in everyday life. We introduce LOOP (Figure 1), a physical artifact that changes its shape according to the activity data of the owner, providing an abstract visualization. This paper reports on the design process of LOOP that was informed by inte...
Conference Paper
Recent years have seen an increased empirical interest in designing new approaches to teaching digital fluency to wide audiences. Tangible physical computing interfaces provide much scope for teaching abstract digital fluency concepts in an engaging and playful way. However, questions remain as to how both the form factor and the corresponding task...
Conference Paper
Full-text available
What role do people have in the Internet of Things? Compared to the impressive body of research that is currently tackling the technical issues of the Internet of Things, social aspects of agency, engagement, participation, and ethics, are receiving less attention. The goal of this 'Designing the Social Internet of Things' workshop is to contribute...
Conference Paper
Citizen sensing is an approach that develops and uses lightweight technologies with local communities to collect, share and act upon data. In doing so it enables them to become more aware of how they can tackle local issues. We report here on the development and uptake of the 'City- Commons Framework for Citizen Sensing', a conceptual model that bu...
Conference Paper
Augmented Reality (AR) is coming of age and appearing in various smartphone apps. One emerging AR type uses the front-facing camera and overlays a user's face with digital features that transform the physical appearance, making the user look like someone else, such as a popstar or a historical character. However, little is known about how people re...
Article
The phrase "in-the-wild" is becoming popular again in the field of human-computer interaction (HCI), describing approaches to HCI research and accounts of user experience phenomena that differ from those derived from other lab-based methods. The phrase first came to the forefront 20-25 years ago when anthropologists Jean Lave (1988), Lucy Suchman (...
Article
In this forum we celebrate research that helps to successfully bring the benefits of computing technologies to children, older adults, people with disabilities, and other populations that are often ignored in the design of mass-marketed products. --- Juan Pablo Hourcade, Editor
Conference Paper
Wine and Interaction Design presents an interesting opportunity to the HCI community, as technology plays an increasing role in the many facets of wine production and consumption. People interact with technology in all phases of the wine lifecycle, including the grape growing process, harvesting the grapes, supporting the winemaking process, labell...
Conference Paper
For digital content curation of historical artefacts, curators collaboratively collect, analyze and edit documents, images, and other digital resources in order to display and share new representations of that information to an audience. Despite their increasing reliance on digital documents and tools, current technologies provide little support fo...
Conference Paper
We need collective action to tackle global warming. However, research shows that people switch off from being concerned about the environment because they are often too busy, or fail to appreciate their ability to make a difference. An alternative approach is to run campaigns that are able to engage large numbers of people and engender feelings of...
Article
We need collective action to tackle global warming. However, research shows that people switch off from being concerned about the environment because they are often too busy, or fail to appreciate their ability to make a difference. An alternative approach is to run campaigns that are able to engage large numbers of people and engender feelings of...
Conference Paper
The emerging Internet of Things (IoT), through which billions of everyday objects are becoming embedded with the abilities to sense their environment, compute data, and wirelessly connect to other devices, has been widely recognized as the new disruptive technology of our time. The predicted ubiquity of connected devices indicates that IoT technolo...
Conference Paper
How can civic technology be designed to encourage more public engagement? What new methods of data collection and sharing can be used to engender a different relationship between citizens and the state? One approach has been to design physical systems that draw people in and which they can trust, leading them to give their views, opinions or other...
Conference Paper
Virtual try-ons have recently emerged as a new form of Augmented Reality application. Using motion caption techniques, such apps show virtual elements like make-up or accessories superimposed over the real image of a person as if they were really wearing them. However, there is as of yet little understanding about their value for providing a viable...
Conference Paper
Learning about computing technology has become an increasingly important part of the school curriculum but it remains unclear how best to teach it to children. Here, we report on an empirical study that investigated how the process of making affects how children of different ages learn about computing technology. In one condition, they had to first...
Conference Paper
Volunteer-driven organisations curating historic documents, such as societies and charities, often work within a bring-your-own-device (BYOD) practice and their meetings are in varying situations. A recurring challenge is finding lightweight ways to enable them to share and collectively work with documents using their own devices while in situ. We...
Conference Paper
Internet of things (IoT) devices and sensor kits have the potential to democratize the access, use, and appropriation of data. Despite the increased availability of low cost sensors, most of the produced data is "black box" in nature: users often do not know how to access or interpret data. We propose a "human-data design" approach in which end-use...
Conference Paper
The emerging Internet of Things (IoT), through which vast amounts of everyday objects are becoming embedded with computing and networking capabilities, is rapidly changing the way society uses and experiences technology. Despite this, children do not systematically learn about IoT in schools. This demonstration will showcase ConnectUs, a new IoT to...
Research
Full-text available
In this paper we focus on a design feature of VoxBox, our tangible system for gathering public opinion. We discuss observations around a ball tube that step by step releases a stress ball during the interaction with our system, which is implemented to encourage participation and completion. Based on our observations around this feature that makes i...
Conference Paper
Eye contact is crucial to shared encounters in public spaces. However, most urban technologies that aim to foster social interaction tend to rely on screens, directing a significant proportion of the users' attention towa