William J. Gonzenbach’s research while affiliated with University of California, Santa Barbara and other places

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Publications (18)


Figure 1. Daily salience for issue and attribute agendas for Obama.  
Figure 2. Daily salience for issue and attribute agendas for Romney.  
First and Second Levels of Intermedia Agenda Setting: Political Advertising, Newspapers, and Twitter During the 2012 U.S. Presidential Election
  • Article
  • Full-text available

January 2016

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1,104 Reads

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21 Citations

International Journal of Communication

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William J Gonzenbach

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Youngju Kim

In a world of big data, with more information at the audience's fingertips than ever, gatekeepers such as media and political parties still play a huge role in mediating issues to the general public. Recognizing this issue, this study investigated the first and second levels of intermedia agenda setting between political advertisements, newspapers, and Twitter postings (tweets) about Barack Obama and Mitt Romney during the 2012 U.S. presidential election. A series of computerized content analyses with ARIMA time-series modeling were employed. Our findings will extend agenda-setting theory to the social media environment.

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Perception of cosmeceutical product-relevant messages and body esteem
Third-person perception of cosmeceutical product advertising: The moderating role of body esteem

March 2015

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180 Reads

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6 Citations

Journal of Medical Marketing

This study examines the third-person perception in the context of cosmeceutical product advertising. Experimental results found that female participants showed a relatively negative attitude toward cosmeceutical product advertising. However, most female participants believed that such advertising would influence others more than themselves when they were exposed to both product advertising and product information as appeared in a news story. Moreover, such third-person perception was moderated by various levels of body esteem as reported by female participants. Practical implications for cosmeceutical product advertisers and marketers are discussed.


Source effects in the micro-mobilization of collective action via social media

March 2015

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113 Reads

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45 Citations

Information Communication and Society

Research has shown that micro-mobilization efforts that invoke social media rely heavily on the influence of personal networks to motivate collective action participation. This study examines whether this trend applies (a) to networks of different levels of personalness, (b) to causes and organizations which people are either unaware of or not affiliated with, and (c) how personal networks affect people's willingness to participate in online versus offline forms of collective action, when personal dispositional factors (activism- and issue involvement, perceived self-, technological-, and group efficacies) are considered. An experiment (N = 315) tested whether calls-to-action by different sources via social media (close personal networks v. distant social networks v. organization officials) influence individuals’ willingness to publicly express support online through social media-based collective activities (e.g. commenting, hyperlinking, ‘Liking’, etc.) and offline activities (e.g. demonstrations, donning campaign materials, etc.). Findings are leveraged to provide practical insight and to inform theoretical development in these domains.


ANOVA Results Showing Main and Interaction Effects of Main Factors on Willingness to Post Messages (N = 200).
ANCOVA Results of Main and Interaction Effects with Covariates (N = 200).
Multiple Opinion Climates in Online Forums: Role of Website Source Reference and Within-Forum Opinion Congruency

November 2013

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260 Reads

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62 Citations

Journalism & Mass Communication Quarterly

Through the Spiral of Silence framework, this study examines the online opinion climate effect on individual willingness to post messages in forums, using a 2 × 2 experiment manipulating website source (mainstream news/ideologically homogeneous activist group) and opinion congruency (minority/majority opinion). Individuals’ willingness to post was affected only by their opinion congruency with those expressed in forums. Analysis revealed instances of individuals “speaking up” as compared to “speaking out.” Other deterrents to willingness to post were also uncovered.


Assessing University Brand Personality through Logos: An Analysis of the Use of Academics and Athletics in University Branding

June 2013

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666 Reads

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159 Citations

Journal of Marketing for HIGHER EDUCATION

For colleges and universities whose survival depends on external stakeholders, developing a strong brand should be an important component of their marketing strategy. University brand managers could benefit from developing a better understanding of how consumers interact with their brand in order to develop more effective recruiting material, advertisements, and other marketing efforts. The current study applies the concept of brand personality to university academic and athletic logos and examines subsequent relationships between the perceived brand personalities. Results of an online survey indicate that competence is a brand personality dimension mostly associated with academic logos, and excitement is the brand personality dimension mostly associated with athletic logos.


Determinants of ethical practices of public relations practitioners in Korea

April 2012

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63 Reads

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5 Citations

Asian Journal of Communication

The present study was designed to examine various determinant variables influencing public relations practitioners’ ethical practices. Six variables, consisting of idealism, relativism, age, gender, education, and awareness of ethics code existence, were utilized for this study. Results indicate that relativism and awareness of ethics code existence directly impact ethical practices, whereas age influenced ethical practices though relativism.



Communications with Management in Times of Difficulty and Crisis: Silence Explained∗

July 2007

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15 Reads

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10 Citations

International Journal of Strategic Communication

Whether and how employees communicate with management in times of difficulty or crisis, was the primary focus of this article. In particular, the spiral of silence theory was reviewed and critically analyzed and its viability in an organizational communication context as explanation for why employees choose not to communicate with management was considered. The theory has considerable potential with regard to explaining and predicting how individuals communicate in such settings. The role silence plays in an organizational context was a primary focus, and recommendations were made for future research in this area.


Inhibiting Speech through Exemplar Distribution: Can We Predict a Spiral of Silence?

March 2000

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86 Reads

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40 Citations

Journal of Broadcasting & Electronic Media

This research uses disproportionate exemplar distributions in an attempt to create a spiral of silence effect for a controversial issue. No support is found for exemplars predictably causing a spiral of silence. There is mild evidence that perceived opinion can silence "public display expression." More importantly opinion is found to predict speaking out, a phenomenon most likely associated with a cultural bias effect.


Effects of news exemplification extended: Considerations of controversiality and perceived future opinion

March 1997

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18 Reads

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58 Citations

Journal of Broadcasting & Electronic Media

An experimental 3×3 factorial design was used to test the ability of exemplars to prime public opinion on an issue that was controversial, the issue of a prayer in school amendment. The experiment focused on changes in perception of current public opinion and future public opinion as well as changes in personal opinion. Perception of public opinion among Alabamans was affected by a disproportionate distribution of exemplars as was perception of future public opinion nationally. Actual opinion also varied positively with exposure to different exemplar distributions.


Citations (16)


... We employed a series of autoregressive integrated movingaverage (ARIMA) time-series modeling analyses to address the second question. ARIMA models are often used with time-series first-and second-level agenda-setting analysis and are recognized as an effective way to predict dependent variables (Kim et al., 2016). ARIMA was first proposed for journalism research in 1981 (Maisel and Wunsch, 1981). ...

Reference:

Agendamelding and COVID-19: the dance of horizontal and vertical media in a pandemic
First and Second Levels of Intermedia Agenda Setting: Political Advertising, Newspapers, and Twitter During the 2012 U.S. Presidential Election

International Journal of Communication

... This work found inconsistent evidence of homophily on critical reflection (i.e., positive or null depending on the analytical approach taken) and no evidence of homophily on critical action (Wegemer, 2022(Wegemer, , 2023. Non-network studies have found that youth who are high in critical action are friends with others who also show high levels of critical action (Nekmat et al., 2015;Tremayne, 2014), supporting the possibility that youth seek friends with similar levels of action. Because critical action could be associated with incurring personal costs from engaging in protest and activism, we theorize that critical action could be an important driver of friendships, as relationships characterized by the interpersonal trust that is needed to engage in critical action. ...

Source effects in the micro-mobilization of collective action via social media
  • Citing Article
  • March 2015

Information Communication and Society

... As such, the current projects sought to expand the cosmetic surgery media effects research with a focus on the perceptual gaps between perceived cosmetic surgery media influence on others and oneself. Given the pivotal role of esteem in body-image-related TPE studies (David & Johnson, 1998;David et al., 2002;Meng et al., 2014), we also investigated the function of body esteem in cosmetic surgery media effects. ...

Third-person perception of cosmeceutical product advertising: The moderating role of body esteem

Journal of Medical Marketing

... The Reddit-Facebook pattern could be explained by Reddit's affordance for shared group identity and culture. Although Twitter and Facebook exhibit homophilic interactions (Cinelli et al., 2021;Yarch et al., 2021;Zhang et al., 2022a), Reddit's structured community features such as upvotes and downvotes of posts might be more likely to generate within-forum opinion congruency concerning activism, with the dominant online opinion climate further increasing users' willingness to speak out on other platforms (Nekmat and Gonzenbach, 2013). The affordance of forums, such as Reddit, has also been associated with concerns that the structure and governance promoting homogeneity would support toxic technocultures (Massanari, 2017). ...

Multiple Opinion Climates in Online Forums: Role of Website Source Reference and Within-Forum Opinion Congruency

Journalism & Mass Communication Quarterly

... Since creating a successful brand is a significant task for every university whose success relies on its students (Rust & Uys, 2014;Watkins & Gonzenbach, 2013), the current study investigates "About Us" webpages in seven different Saudi universities to explore how they advertise themselves. The "About us" section was chosen because this is an example of a webpage that combines academic concerns with business concerns and because it is one of the webpages visited by prospective students. ...

Assessing University Brand Personality through Logos: An Analysis of the Use of Academics and Athletics in University Branding
  • Citing Article
  • June 2013

Journal of Marketing for HIGHER EDUCATION

... In addition, the "presence" of a vox pop in audiovisual environments as random "man-on-street" interviews may add to their appearance as a random sample of the population and thus as a representation of public opinion (Zerback & Peter, 2018). The few studies focusing on the influence of vox pops in television news indeed have found particularly strong effects (Beckers, 2019;Lefevere, De Swert, & Walgrave, 2012;Perry & Gonzenbach, 1997). Additionally, we used real, topical issues that people can relate to and have preexisting attitudes about, which was not the case in many prior studies (e.g., Brosius & Bathelt, 1994). ...

Effects of news exemplification extended: Considerations of controversiality and perceived future opinion
  • Citing Article
  • March 1997

Journal of Broadcasting & Electronic Media

... Although many studies describe the ethics of PR specialists in various fields of practice, the literature that addresses the ethics of political PR professionals in non-western cultural contexts is scarce [4][5][6][7]. Research on the professional ethics of PR specialists is based mostly on universalist or one-dimensional models of ethics inherited from the theoretical views of morality developed by Kohlberg and his followers [8][9][10][11]. Such an approach to measuring professional ethics among political PR specialists underestimates the contextual character of human ethical choices. ...

Determinants of ethical practices of public relations practitioners in Korea
  • Citing Article
  • April 2012

Asian Journal of Communication

... When applied to an online context, SOS theory states that people infer public opinion from user comments, and this perception affects their subsequent expressive behavior (Neubaum & Krämer, 2017), which then affects public opinion. Several meta-studies have shown a small but robust effect of public opinion perception on willingness to speak out (e.g., Glynn & Huge, 2014;Matthes, Knoll, & Von Sikorski, 2017). The opinion component of the SOS, commonly referred to as the conformity thesis (Eilders & Porten-Cheé, 2016;Gonzenbach, 1992), has received much less attention. ...

The Conformity Hypothesis: Empirical Considerations for the Spiral of Silence's First Link
  • Citing Article
  • September 1992

Journalism & Mass Communication Quarterly

... In these studies, the agenda-setting effect is determined by comparing two time series: the amount of media coverage of a single issue and the proportion of people who consider this issue to be (most) important. The stronger the (lagged) correlation between the two time series, the stronger the agenda-setting effect (e.g., Ader, 1995;Brosius & Kepplinger, 1992;Gonzenbach, 1992). ...

A time-series analysis of the drug issue, 1985-1990: The press, the president and public opinio
  • Citing Article
  • June 1992

International Journal of Public Opinion Research

... This has been considered in empirical studies. However, not only the perceived climate of opinion of the country's population was chosen as a starting point (e.g., Willnat et al., 2002), but also, for example, the perceived climate opinion of the population in individual states (e.g., Perry & Gonzenbach, 2000) or in certain population groups (mostly students) to which the respondents themselves also belonged (e.g., Neuwirth & Frederick, 2004). These studies found, albeit sometimes rather weak or limited, effects of the perceived current climate of opinion on the willingness to express one's own opinion (e.g., Hayes et al., 2001;Neuwirth & Frederick, 2004;Perry & Gonzenbach, 2000;Willnat et al., 2002). ...

Inhibiting Speech through Exemplar Distribution: Can We Predict a Spiral of Silence?
  • Citing Article
  • March 2000

Journal of Broadcasting & Electronic Media