William B. Gudykunst’s scientific contributions

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Publications (1)

Toward a theory of effective interpersonal and intergroup communication: An anxiety/uncertainty management (AUM) perspective
  • Article

January 1993

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580 Reads

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279 Citations

William B. Gudykunst

outline the theory of effective interpersonal and intergroup communication / [begin] with a brief discussion of the assumptions of the theory / discuss the processes underlying the theory, managing uncertainty and anxiety, and mindfulness / examine the roles of motivation, knowledge, and skills (i.e., the components of competence isolated by Spitzberg & Cupach, 1984) in effective communication / examine the role of cultural variability in uncertainty and anxiety reduction (PsycINFO Database Record (c) 2012 APA, all rights reserved)

Citations (1)

... When a native English-speaking student converses with a non-native English-speaking instructor, the student experiences higher levels of anxiety (Ahn, 2010;Hammer et al., 1998;Imamura et al., 2016;Stephan et al., 1999). A student's anxiety may stem from test anxiety (Comunian, 1993;Sarason, 1984;Sarason et al., 1990) and intergroup communication anxiety (Berger, 1979;Berger & Calabrese, 1975;Gudykunst, 1993;Stephan & Stephan, 1985;Stephan et al., 1999). Much has been done to investigate students' anxiety in an in-person classroom setting, but few studies have directly investigated students' anxiety in an online learning environment and the effect of a non-native English-speaking instructor. ...

Reference:

“I could not understand anything they said!”: Non-native English-speaking instructors, online learning, and student anxiety
Toward a theory of effective interpersonal and intergroup communication: An anxiety/uncertainty management (AUM) perspective
  • Citing Article

  • January 1993

William B. Gudykunst