Wee-Kheng Tan's research while affiliated with National Sun Yat-sen University and other places

Publications (45)

Article
Purpose Coronavirus disease 2019-related fake news consistently appears on social media. This study uses appraisal theory to analyze the impact of such rumors on individuals' emotions, motivations, and intentions to share fake news. Furthermore, the concept of psychological distance and construal level theory are used in combination with appraisal...
Article
In-game virtual items, which are an integral element of massively multiplayer online role-playing games (MMORPGs), are obtained by their players using real money, and they can be characters, gestures or “emotes” for a character, weapons, or costumes. MMORPG players can purchase such virtual items through the surprise-free direct purchase method, wh...
Article
Companies are increasingly using humorous replies as a service recovery method to respond and apologize to complainants. However, there is a lack of clarity regarding the effectiveness and appropriateness of humorous replies. Drawing on information processing theory, this study assesses how consumers as onlookers view former customers’ negative wor...
Article
Digital self-harm is becoming increasingly evident, and new technology fosters and encourages it. More worryingly, it has been associated with suicide; people engaging in digital self-harm often engage in offline self-harm. This study employed the stimulus-organism-response theoretical framework to examine how individuals reading a digital self-har...
Article
Social interaction acts as a key motivation for playing online games; however, some players engage in in-game intra-group aggressive behavior, such as swearing, ignoring, and sabotaging their teammates. This study uses the motivation theory and techniques of the neutralization theory to understand this phenomenon in the multiplayer online battle ar...
Article
Full-text available
Service sector companies, like cafes and convenience stores, have introduced applications (apps) that permit customers (givers) to gift beverages to their acquaintances (receivers), who redeem the gift at a convenient outlet. Using social capital theory, affective forecasting theory, and hedonic-utilitarian duality, this study investigates adoption...
Article
This paper analyzes the under-researched yet rapidly growing subscription e-commerce services. Using surprise- and uncertainty-related theories, this exploratory study considers the effects of a gambled price discount (GPD), which is a price promotion that involves discount uncertainty, on consumers' perception of the replenishment and curation of...
Article
Purpose The purpose of this paper is to examine the complex relationships between permeability, work-family conflict, moral disengagement, behavioral disengagement, job strain and job engagement. In addition, this study aims to determine whether moral disengagement acts as a moderator and mediator in the relationship between work-family conflict an...
Article
Full-text available
This study investigates the insufficiently researched issue of individuals who have not visited a destination recommending it to others via traditional word-of-mouth (tWOM) and electronic WOM on social networking sites (sWOM). Leisure constraints (lack of interest, time, companion, and money) are analyzed as possible predictors of WOM recommendatio...
Article
Landmark check-in behaviour, the ritualistic uploading of a picture or video from a photogenic spot by tourists to social media, is common at tourist destinations. This study considers the effect of narcissism on positive situations of tourism-related activities. Using perceived enjoyment and subjective norm, this study examines the relationship be...
Article
This study considers the effectiveness of destination-focused vis-à-vis price-focused advertisements commissioned by low-cost carriers (LCCs) through the sign and hedonic information values embedded within the advertisements, and construal level theory. Based on 2 × 2 between-subjects factorial design with temporal distance (12 months versus 2 week...
Article
Driverless cars, often viewed as low-carbon tourism mobility and can contribute to sustainable tourism, have generated much discussion. This study adds to ongoing but uncommon discussion about driverless cars' impact on tourist behaviour. With context of nature- and rural-based tourist destination with widely dispersed attractions, this study uses...
Article
Using the leisure constraints concept, this study investigates the effects of leisure constraints on authenticity, a topic that remains largely unexplored. It investigates impact of constraints to traveling overseas on visitors’ perception of the existential authenticity of theme parks that recreate the architecture, culture, environment, and atmos...
Article
This study examines the under-examined but frequently observed phenomenon of tourists combining work and leisure while travelling and the role that smartphones play. We considered through the lens of leisure constraint concept and viewed work-related smartphone use at a tourist destination as a leisure constraint negotiation strategy. We also consi...
Article
This study discusses how tourists’ personality traits influence their perceived travel constraints during the destination selection process. Specifically, it investigates how the personalities of tourists involved in the preliminary consideration of a tourist destination influences their perceived leisure travel constraints and the corresponding in...
Article
Full-text available
This study considers the relationship between lack of interest (as a leisure constraint), practical travel motivation (desire to visit famous and recommended destinations), and tourists’ perception that a destination has enough to see and experience (perceived extent). We examine the effect of smartphone use at a destination (e.g., to watch movies...
Article
Tourists often use smartphones while visiting tourist destinations. Many studies have examined the consequences of smartphone use at these destinations. This study considers tourists’ smartphone use due to their interaction with their travel companions, or in other words, social loneliness related issues, and the destination environment, or its aes...
Article
Purpose The purpose of this paper is to investigate the credibility assessment and adoption of electronic word-of-mouth on online social-networking sites, social word-of-mouth (sWOM), where the author writes product reviews on Facebook and hopes their Facebook friends will buy these products. The readers of the sWOM message are aware of the author...
Article
Full-text available
Pre-leisure trip planning is often lengthy, and its consideration shifts from fantasy to reality. Using overseas international cities as the destination, and through destination image attributes, this paper uses construal level theory and temporal psychological distance to understand the dynamics behind this shift. The shift is, by and large, as pr...
Article
Few studies have considered the personalities of smartphone applications. This study identifies four underlying smartphone application personality dimensions: interactive and daring, interesting and attractive, open and wide-ranging, and principled and wholesome. The smartphone application personalities reveal the strong interactive property of sma...
Article
This study examines the effect of temporal psychological distance on travellers’ reliance on three types of word-of-mouth (WOM): traditional WOM (tWOM), social media WOM (SNS-WOM), and online review WOM (OR-WOM) in the search for information related to the relaxation, excitement, cost level, and safety destination image attributes. High and low tem...
Article
Leisure travel occurs in spaces and is a form of experience. Given the popularity of using smartphones at destinations, the tourist experience is no longer bounded by the physical limits of the destination. This study considers the relationship between travel motivation, smartphone-related constructs of motivation to share travel experience while v...
Article
Repeat visitation is a cost-effective and desirable market segment for destination marketing organizations. This paper investigates repeat visitation from the perspective of leisure constraints, tourist experience, destination images, and experiential familiarity (number of visits). The differences are examined across two previous visitor groups, s...
Article
This study examines how the readers’ credibility assessment of a travel blog article written about a destination relates to the following: intention to adopt the opinions expressed in the article; intention to recommend the article to others; intention to visit that destination; and place familiarity with and attachment to that destination. Partial...
Article
Purpose – The purpose of this paper is to use a familiarity and psychological distance framework to investigate the effects of psychological distance (responsibility distance and temporal distance) and destination familiarity on electronic-word-of-mouth (eWOM) consumption in the tourism context. The performance of eWOM is compared with that of trad...
Article
Previous studies have suggested that the influence of customer satisfaction on loyalty is more complex than it might seem at first sight. The IS Continuance Theory states that satisfaction leads to continuance intention. Through the context of users using the applications of smartphone, this study found that temporal dissociation moderates the sati...
Article
The presence or absence of differences in the perceptions of previous visitors and non-visitors toward a destination is important to tourist theorists and practitioners. Destination familiarity, destination image, and future visit intention are suitable marketing variables for investigations into these two groups. Destination familiarity has been d...
Article
Rural park and recreation agencies introduce facilitation strategies to mitigate rural park visitation leisure constraints. Using Taiwanese population as sample, this article used leisure constraints concept and Decision Making Trial and Evaluation Laboratory (DEMATEL) method to help agencies to prioritize facilitation strategies. DEMATEL analysis...
Article
Many studies have looked at how personality influences a particular Internet application. This study used another approach and considered several applications in a single study. Using hierarchical multiple regression and with a sample of mostly young Internet users, this study provided a holistic picture of how personality traits affected usage lev...
Article
This paper aims to reveal the factors which are crucial for the sustainable development of rural-based tourist destination. This paper is possibly one of the few studies which apply rough sets theory (RST) analysis in destination image identification. Using Nanzhuang as a case study, this paper shows that RST analysis can identify the defining imag...
Article
Information searching is an important subject in tourism literature, but the subject of information is not often prioritised in leisure-constraint studies. Studies of leisure-constraint-negotiation mechanisms are frequently undertaken at a general level and not at the level of specific-negotiation strategy. This exploratory study examines how aesth...
Article
There is little research on how personality traits influence information search and feedback behaviour of tourism information consumers. Using various online and offline information and feedback sources, this study contributes to the literature by considering how personality influences Taiwanese view pre-trip and on-site information sources’ abilit...
Article
This paper investigates the information search behavior of individual investors, particularly the roles played by online and offline social networks, and from the perspective of social capital and technology readiness. The paper uses rough sets analysis as the analytical tool. This study shows that despite the popularity of social network websites,...
Conference Paper
Assessing product features is often a multiple criteria decision-making problem. Consumers may mentally link related product features to simplify the decision making process. This study tests the above idea by using the case study of consumers assessing the product features of smartphones. Our analysis revealed that this is the case and bi-directio...
Article
Micropayment is common in retail outlets and public transport systems. This paper considers the situation where smart-card-based e-micropayment scheme starts off as single-purpose scheme and is progressing to be a multi-purpose scheme. User deciding whether to use such a scheme is a multiple criteria decision-making (MCDM) problem and depends on fa...
Article
Tourist information search is a complex issue. This study contributes to the understanding of tourist information sources by comparing three online sources, that is, non-commercial travel blogs, Wikipedia and Yahoo! Knowledge+. A common denominator of a popular tourist information source is the presence of credible travel-oriented information, pref...
Conference Paper
Understanding how information consumers assess the credibility of travel information sources is important since credibility is a receiver-based judgment and tourism products are experience goods. This exploratory study uses Decision Making Trial and Evaluation Laboratory method to construct cause-effect non-recursive model to show how the various c...
Conference Paper
Group buying has two elements: shopping and social network. Online group buying is better than offline method in convenience, and getting product information and cheaper products. Group formed for group buying is community of transaction and there is less demand for strong ties. People who are young and optimistic with technology prefer online opti...
Article
Online shopping is already a common feature in the Internet world. Under certain circumstances, they are not able to satisfy a small group of consumers who actively pursue new technologies, products and fashions that are not yet available in the local mainstream retail (both physical and virtual) market. They either have to purchase via overseas we...
Article
Payment is an inborn part in any e-transaction. Risk is also prevalent in e-auction. Payment methods, e.g. online specialized C2C payment services and ATM transfer are used to address such fear. This research uses the buyers and sellers of e-auction as the subjects of investigation. A set of criteria which buyers and sellers consider when selecting...
Article
Internet offers job seekers additional options such as help from friends in the virtual community and recruitment sites. This exploratory study compares social capital in the real and virtual world through job seeking, an instrumental social support. The study shows that social capital of the virtual communities is lower than the real communities....
Article
Micropayment is common in retail outlets and public transport system. Electronic micropayment systems have been introduced to reduce the need for users to carry cash. However, many of such systems are not successful. Hence there is a need to understand the critical factors which help such systems to succeed. This study uses EasyCard, an electronic...
Article
This research studies users' adoption process of WiMAX. This process cannot be viewed in isolation and must consider the effect of co-existing telecommunication networks and a highly saturated market. WiMAX success would involve getting existing mobile subscribers to switch over to WiMAX. Hence, 2/2.5G and 3G subscribers are used separately as subj...
Article
Purpose – The point of sale (POS) e-micropayment program is undergoing a revival in Taiwan. Local banks are co-operating with organizations which have existing captive markets to issue e-wallet smart cards. Such co-operation reflects the restriction imposed by Taiwan's Banking Act and the very high density of convenience stores in Taiwan. The paper...

Citations

... The wide-spread acceptance of F2P games is evidenced by the game 'League of Legends' (LOL), which is often referred to as being the world's most popular video game and having approximate 100 million active players in 2016 (Kollar 2016). This uptake of LOL has also resulted in much scholarship that has investigated the relationships between emotions, mood, and performance (Mateo-Orcajada, Abenza-Cano, and Vaquero-Cristóbal 2022), member engagement in team environments and player loyalty (Liao et al. 2021), psychological impact of the game and player performance outcomes (Tan and Chen 2022), and the effect of negative individual behaviour on team performance (Monge and O'Brien 2022), among others. ...
... A brief overview of the recent publications on the topic shows some of the directions of nowadays research. Regardless of whether the article is focused on: the analysis of the impact of price promotion strategies as a motivating factor for the manufacturer and his sales performance [7], the use of fake discounts [23],the profitability of stacked discounts [9] or the use of gambled price discounts to enhance subscription-based e-commerce services [25], it is quite obvious that a room for a discussion on the subject is still present. Moreover, taking into account all possible factors that could influence the effectiveness of discounts, it is really hard to imagine a situation in which the existing cognitive gap within this topic will be ever closed. ...
... The fact that online UGC content has been available for some years now means that longitudinal studies can start emerging (Wong and Qi 2017;Gálvez-Rodríguez et al. 2020). In a similar vein, the 'traditional' vs the 'digital' word-of-mouth are compared by Tan and Lin (2021). ...
... This study uses low-carbon travel intention as a result of low-carbon travel motivation and low-carbon travel constraint. Tan and Lin [45] pointed out that travel motivation has been widely used to explain leisure behavior and intentions. The influence of travel motivation on travel intentions is demonstrated by cruise tourism and the willingness of visitors to revisit [4,15]. ...
... Moreover, smartphones reconstruct the travel experience by using geospatial technologies to prepare for individualized trip-related information [3,23]. For example, before travelers begin their vacation, they are provided with actual transportation and weather information about their destination [24]. As this example suggests, smartphones enable tourists to make instant decisions based on the information they receive [3]. ...
... The prevalent view in the literature is that tourism destination selection is constrained (Tan 2020). That is, constraint have a major impact on travelers' intentions to visit or revisit (see Chen., Hua and Wang 2013). ...
... A significant negative relationship was identified between interpersonal and intrapersonal constraints, whilst an insignificant relationship was found between structural constraints and visit intention . Similarly, Tan & Huang( 2020) also found insignificant relation of leisure constraints on intention. ...
... According to Xu et al. (2015), utilitarian benefits that help achieve individuals' valued outcomes and hedonic benefits that help obtain pleasantness and self-fulfillment have significant impacts on customer satisfaction. Relating to customer values, app aesthetics is instrumental in customer satisfaction (Lee, 2018;Tan and Lu, 2019). The visual appearance of the app interface can affect app user's satisfaction and IT adoption and strengthen the competitiveness of apps (Xu et al., 2015). ...
... Previous literature regarding information sharing on social media, primarily relied on users' motivation and their attitude, towards well-known social media platforms such as Facebook and Ren-Ren (a Chinese social media platform) -covering only specific countries (Chang & Zhu, 2011;Chu et al., 2011;Lien & Cao, 2014;Lien et al., 2017). In addition, individual's motivational factors are considered as driving forces to influence information sharing behavior via social media platforms (Tan & Lee, 2019;Qin et al., 2019). Furthermore, at network level, timeliness of information, technology readiness, information sufficiency, perceived complexity, perceived complementary and perceived richness are important network factors which may potentially affect users' information sharing behavior (Shang et al., 2017;Chang, 2018;Chen et al., 2018;Sullivan & Koh, 2019). ...
... However, because smartphone use is so deeply ingrained in daily life, it is difficult to consider smartphones as simply negative or positive [5], as the perception may vary depending on the individuals who use them. Research has shown that the degree of smartphone use varies according to individuals' personality traits [6], and the use of smartphones as social capital may also vary depending on personality (e.g., extraversion and neuroticism) [7]. Similarly, Richardson et al. [8] found four different types of motivation to use dating apps. ...