Vladimir Zwass’s research while affiliated with Fairleigh Dickinson University and other places

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Publications (5)


The Framework and the Big Ideas of e-Business
  • Chapter

January 2014

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540 Reads

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6 Citations

Vladimir Zwass

In order to gain an integrated view of e-business (considered synonymous with e-commerce) and the opportunities it offers in the development of organizational strategies, a comprehensive framework of the activities in the field is presented. The 5Cs framework consists of 5 domains. The top three of them, the superstructure, represent the economic and social activities of commerce, collaboration, and communication. The two supporting domains are those of the technological infrastructure: connection and computation. Analyzing the activities within these domains, we identify the ten big ideas that have influenced the development of e-business in a decisive way and that exert continuing influence on the way information systems are used strategically. The identified activities and ideas will serve to innovate in the future development of e-business as a growing component of economic and societal development.


Co-Creation: Toward a Taxonomy and an Integrated Research Perspective

October 2010

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1,229 Reads

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768 Citations

International Journal of Electronic Commerce

Enabled by the Internet-Web compound, co-creation of value by consumers has emerged as a major force in the marketplace. In sponsored co-creation, which takes place at the behest of producers, the activities of consumers drive or support the producers' business models. Autonomous co-creation is a wide range of consumer activities that amount to consumer-side production of value. Thus, individuals and communities have become a significant, and growing, productive force in e-commerce. To recognize co-creation, so broadly understood, as a fundamental area of e-commerce research, it is necessary to attain an integrated research perspective on this greatly varied, yet cohering, domain. The enabling information technology needs to be developed to suit the context. Toward these ends, the paper analyzes the intellectual space underlying co-creation research and proposes an inclusive taxonomy of Web-based co-creation, informed both by the extant multidisciplinary research and by results obtained in the natural laboratory of the Web. The essential directions of co-creation research are outlined, and some promising avenues of future work discussed. The taxonomic framework and the research perspective lay a foundation for the future development of co-creation theory and practice. The certainty of turbulent developments in e-commerce means that the taxonomic framework will require ongoing revision and expansion, as will any future framework. [ABSTRACT FROM AUTHOR]


The web-internet compound as the infrastructure of digital government

January 2006

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88 Reads

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12 Citations

Business Process Management Journal

Purpose To provide the framework for digital government in its e‐government and e‐democracy aspects. Design/methodology/approach Using the aspects‐and‐opportunities framework of the internet‐web compound, the nodal aspects of the continuing and potential technologically‐based change known as digital government are discussed. Reallocation of certain government functions to the market becomes newly attractive economically in the presence of the web as marketplace. The web as a broadly accessible medium and a forum offers new opportunities in digital democracy. The utilitarian aspects of the internet‐web, those of the universal telecommunications network, delivery vehicle, and a common development platform, render the compound a new societal infrastructure, with the consequent benefits and exposures. The opportunities, as well as vulnerabilities, need to be the focus of information specialists as technologists and as citizens. Findings Opportunities are surfaced to reallocate the functions of e‐government from the hierarchy to the market using e‐commerce methods and tools. Research limitations/implications Vulnerabilities of the web‐internet combine in the application to e‐government are not investigated here. Practical implications Move from the bureaucratic to market‐oriented structures is implied. Originality/value A broad application of e‐commerce facilities to digital government is presented within a disciplined framework.


Electronic commerce and organizational innovation: Aspects and opportunities

March 2003

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943 Reads

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273 Citations

International Journal of Electronic Commerce

Over the past decade, electronic commerce on the technological foundation of the Web-Internet compound has entered extensive areas of organizational and social activity. This broad-based organizational and technological development requires categorization in order to be understood in its entirety and exploited fully. The principal aspects of e-commerce are identified in five domains: commerce, collaboration, communication, connection, and computation. These aspects lead to specific innovational opportunities that can be exploited to organize and address marketplaces, offer innovative products, collaborate with business partners, transform business processes, and organize the delivery of information-system services. The result is a comprehensive framework of e-commerce as a technologically based means to business transformation and a metadisciplinary research field.


Electronic Commerce: Structures and Issues

September 1996

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448 Reads

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713 Citations

International Journal of Electronic Commerce

Electronic commerce (E-commerce) is sharing business information, maintaining business relationships, and conducting business transactions by means of telecommunications networks. Traditional E-commerce, conducted with the use of information technologies centering on electronic data interchange (EDI) over proprietary value-added networks, is rapidly moving to the Internet. The Internet's World Wide Web has become the prime driver of contemporary E-commerce. This paper presents a hierarchical framework of E-commerce, consisting of three meta-levels: infrastructure, services, and products and structures, which, in turn, consist of seven functional levels. These levels of E-commerce development, as well as of analysis, range from the wide-area telecommunications infrastructure to electronic marketplaces and electronic hierarchies enabled by E-commerce. Several nodal problems are discussed that will define future development in E-commerce, including integrating electronic payment into the buying process, building a consumer marketplace, the governance of electronic business, and the new intermediation. The paper also introduces the International Journal of Electronic Commerce, which will provide an integrated view of the new E-commerce.

Citations (5)


... Similarly, considering the interaction of e-government status, network facilities foster e-business adoptions by β= 0.413 at a 10% degree of error. Importantly, these results are supported by the former finding that focused on the enhancement of e-governance with high network facilities certainly enhances growth and interactions beyond a single border [73][74][75][76][77]. ...

Reference:

The Effects of Enterprises’ E-Business Adoptions on Cross-Border Firm Internationalization
The Framework and the Big Ideas of e-Business
  • Citing Chapter
  • January 2014

... Public infrastructure (Internet-web fusion), interconnectivity (linking public networks), interoperability (ICT ability to process information), intergovernmental access (central-local connection) and security (protection of user data) are essential to make e-governance work (OECD, 2007). It would enable citizens to obtain from the government the desired level of informational and transactional services electronically and aid citizens to apply for and receive a range of services online (Curtin et al., 2003;UKNAO, 2002;Zwass, 2006). Based on citizen-centric 'requirements engineering approach', as suggested by van Velsen et al. (2009), some of the criteria in assessing an e-service system include the mixture of users/ recipients (homogeneous vs. heterogeneous), the frequency of use (occasional vs. frequent), comprehension of accessed information relating to laws/rules/ regulations (complex vs. perceptible), the diversity and interoperability of services offered (coherent vs. disjointed), provision and supply of services (monopolistic vs. competitive) and effectiveness of e-services (use satisfaction vs. discontent). ...

The web-internet compound as the infrastructure of digital government
  • Citing Article
  • January 2006

Business Process Management Journal

... The evolution of e-commerce platforms has seen a remarkable progression from simple electronic commerce sites to complex, multifunctional platforms. Initially, shopping sites primarily displayed products through static web pages, with consumers completing orders via phone or email [25]. As internet technology advanced, online payment systems and security protocols were established, enabling shopping sites to introduce features such as shopping carts, user accounts, and real-time inventory management, significantly enhanc-Platforms 2025, 3, 5 4 of 26 ing user experience [26]. ...

Electronic Commerce: Structures and Issues
  • Citing Article
  • September 1996

International Journal of Electronic Commerce

... Konsumen diuntungkan dengan kemudahan akses, pilihan produk yang beragam, harga kompetitif, dan kenyamanan berbelanja (Liang & Turban, 2011) Meskipun demikian, pengembangan dan pengelolaan website e-commerce juga menghadapi tantangan. Keamanan data dan privasi pelanggan menjadi perhatian utama, bersama dengan isu kepercayaan, logistik, dan persaingan yang ketat (Zwass, 2003). Tren terkini dalam website e-commerce meliputi peningkatan penggunaan perangkat mobile (m-commerce), integrasi media sosial (social commerce), personalisasi pengalaman belanja, dan pemanfaatan teknologi Artificial Intelligence (AI) untuk meningkatkan efisiensi dan layanan pelanggan (Huang & Benyoucef, 2013). ...

Electronic commerce and organizational innovation: Aspects and opportunities
  • Citing Article
  • March 2003

International Journal of Electronic Commerce

... Additionally, interdisciplinary research promotes collaboration among specialists from different fields, leading to innovative approaches and yielding insights that can address complex taxonomic challenges (Klein, 2010). As taxonomy advances into a more integrative science, it is crucial to provide education and resources that support this transformation, encouraging collaboration and developing expertise in traditional and emerging methodologies (Zwass, 2010). These future directions hold the potential to expand the scope, improve the accuracy, and enhance the applicability of plant taxonomy, reinforcing its importance in biodiversity conservation and ecological research. ...

Co-Creation: Toward a Taxonomy and an Integrated Research Perspective
  • Citing Article
  • October 2010

International Journal of Electronic Commerce