May 2025
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The purpose of this study is to investigate how deepfake technology and consumer decision-making interact, this study does a thorough bibliometric investigation. Understanding how deepfakes affect customer perceptions, trust, and behavior has become critical for businesses and policymakers as deepfake technology makes its presence felt in the digital world. The relevant 156 publications were extracted from the Scopus database using the keywords “deep fakes” OR “consumer psychology” OR “consumer decision-making” between 2000 and 2024. The analysis was conducted using Vos Viewer and Biblioshiny through R Studio. This study finds important trends, significant authors, and research gaps in the topic by methodically reviewing the current literature. The results highlight how deepfake technology might influence consumer decisions and raise substantial moral questions about truthfulness and fraudulent activity. In summary, the present study offers a substantial perspective on the effects of deepfakes on customer trust and engagement, underscoring the necessity for more investigation in this rapidly developing field.