April 2023
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130 Reads
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15 Citations
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April 2023
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130 Reads
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15 Citations
January 2023
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11 Reads
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4 Citations
IEEE Security and Privacy Magazine
Digital intimacy, engaged in by sex workers, clients, and others who share intimate content recreationally, has significant security and privacy risks, exacerbated by stigma. We present a commercial digital intimacy threat model and 10 research directions for safer digital intimacy.
November 2022
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15 Reads
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7 Citations
Proceedings of the ACM on Human-Computer Interaction
The sex industry exists on a continuum based on the degree of work autonomy present in one's labor conditions: a high degree of autonomy exists on one side of the continuum where certain independent sex workers have a great deal of agency, while much less autonomy exists on the other side, where sex is traded under conditions of human trafficking. Various organizations across North America perform outreach to sex workers to offer assistance in the form of services (e.g., healthcare, financial assistance, housing) as well as prayer and intervention. Increasingly, technology is used to look for trafficking victims and/or facilitate the provision of assistance or services, for example through scraping and parsing sex industry workers' advertisements into a database of contact information that can be used by outreach organizations. However, little is known about the efficacy of anti-trafficking outreach technology, nor the potential risks of using such technology to identify and contact the highly stigmatized and marginalized population of those working in the sex industry. In this work, we investigate the use, context, benefits, and harms of an anti-trafficking technology platform via qualitative interviews with multiple stakeholders: the technology developers (n=6), organizations that use the technology (n=17), and sex industry workers who have been contacted or wish to be contacted (n=24). Our findings illustrate misalignment between developers, users of the platform, and sex industry workers they are attempting to assist. In their current state, anti-trafficking outreach tools such as the one we investigate are ineffective and, at best, serve as a mechanism for spam and, at worst, scale and exacerbate harm against the population they aim to serve. We conclude with a discussion of best practices -- and the feasibility of their implementation -- for technology-facilitated outreach efforts to minimize risk or harm to sex industry workers while efficiently providing needed services.
November 2022
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80 Reads
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27 Citations
Proceedings of the ACM on Human-Computer Interaction
Workers from a variety of industries rapidly shifted to remote work at the onset of the COVID-19 pandemic. While existing work has examined the impact of this shift on office workers, little work has examined how shifting from in-person to online work affected workers in the informal labor sector. We examine the impact of shifting from in-person to online-only work on a particularly marginalized group of workers: sex workers. Through 34 qualitative interviews with sex workers from seven countries in the Global North, we examine how a shift to online-only sex work impacted: (1) working conditions, (2) risks and protective behaviors, and (3) labor rewards. We find that online work offers benefits to sex workers' financial and physical well-being. However, online-only work introduces new and greater digital and mental health risks as a result of the need to be publicly visible on more platforms and to share more explicit content. From our findings we propose design and platform governance suggestions for digital sex workers and for informal workers more broadly, particularly those who create and sell digital content.
June 2022
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32 Reads
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20 Citations
May 2022
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3,301 Reads
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6 Citations
Social media platforms are increasingly considering models to incentivize creators to publish high quality content on their platforms. As a result, social media content creation has transformed into a form of gig work for some creators. In order to better design social media platforms to support this labor, we need to understand professional creators' motivations. In this work, we present a qualitative interview study of the motivations of 22 U.S. OnlyFans creators. OnlyFans is a subscription-based social media platform that is unique in that it is primarily associated with sexual content (although it is not marketed as such) and thus creators are positioned at the intersection of professional content creation and sex work, exposing them to a unique set of potential challenges. Beyond the typical motivations for pursuing other forms of gig work (e.g., flexibility, autonomy) our findings highlight three key factors explaining the rapid growth of OnlyFans despite the potential stigma of sexual content creation: (1) societal visibility and mainstream acceptance of OnlyFans, created through a combination of celebrity hype and the design of the platform itself; (2) platform design: affordances for boundary setting with clients, privacy from the public, and content archives, which together create a labor environment participants viewed as better than other forms of gig work, a natural avenue for sexual expression, and enabling monetization of existing content, audiences, and skills; and (3) the pandemic, which led to both high demand for immediate income while waiting for -- or after running out of -- unemployment benefits, and increased free time, which increased general demand for pornographic content.
March 2022
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940 Reads
Workers from a variety of industries rapidly shifted to remote work at the onset of the COVID-19 pandemic. While existing work has examined the impact of this shift on office workers, little work has examined how shifting from in-person to online work affected workers in the informal labor sector. We examine the impact of shifting from in-person to online-only work on a particularly marginalized group of workers: sex workers. Through 34 qualitative interviews with sex workers from seven countries in the Global North, we examine how a shift to online-only sex work impacted: (1) working conditions, (2) risks and protective behaviors, and (3) labor rewards. We find that online work offers benefits to sex workers' financial and physical well-being. However, online-only work introduces new and greater digital and mental health risks as a result of the need to be publicly visible on more platforms and to share more explicit content. From our findings we propose design and platform governance suggestions for digital sex workers and for informal workers more broadly, particularly those who create and sell digital content.
February 2022
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329 Reads
The sex industry exists on a continuum based on the degree of work autonomy present in labor conditions: a high degree exists on one side of the continuum where independent sex workers have a great deal of agency, while much less autonomy exists on the other side, where sex is traded under conditions of human trafficking. Organizations across North America perform outreach to sex industry workers to offer assistance in the form of services (e.g., healthcare, financial assistance, housing), prayer, and intervention. Increasingly, technology is used to look for trafficking victims or facilitate the provision of assistance or services, for example through scraping and parsing sex industry workers' advertisements into a database of contact information that can be used by outreach organizations. However, little is known about the efficacy of anti-trafficking outreach technology, nor the potential risks of using it to identify and contact the highly stigmatized and marginalized population of those working in the sex industry. In this work, we investigate the use, context, benefits, and harms of an anti-trafficking technology platform via qualitative interviews with multiple stakeholders: the technology developers (n=6), organizations that use the technology (n=17), and sex industry workers who have been contacted or wish to be contacted (n=24). Our findings illustrate misalignment between developers, users of the platform, and sex industry workers they are attempting to assist. In their current state, anti-trafficking outreach tools such as the one we investigate are ineffective and, at best, serve as a mechanism for spam and, at worst, scale and exacerbate harm against the population they aim to serve. We conclude with a discussion of best practices for technology-facilitated outreach efforts to minimize risk or harm to sex industry workers while efficiently providing needed services.
... The high prevalence of victimization found in our research underscores the need for technology companies to contribute to solutions, many which have been detailed previously [56,[96][97][98][99]. Other HCI scholars note the importance of designing more inclusive, user-centered, and safer technologies to prevent technology-facilitated abuse happening in the first place [14,41,79]. ...
January 2023
IEEE Security and Privacy Magazine
... Pornography has become accessible through less regulated online social networks such as X, allowing users to receive daily updates from their favourite musicians and porn stars simultaneously. Furthermore, services such as Only-Fans and JustForFans have facilitated the production and distribution of bespoke homemade pornography, not just for sex workers but also for anyone willing to become an adult content creator (Hamilton et al. 2023). Finally, because 'whenever one person invents a technology, another person will invent a sexual use for it' (Slade 2000, 9), it is unsurprising that the recent development of artificial intelligence (AI)-generated imagery has expanded the frontiers of pornography production. ...
April 2023
... Previous research has concentrated on enhancing job opportunities for people with disabilities [121,124] and those in underdeveloped regions [119,140], aiming to bridge people and employment through technological interventions. Additionally, HCI's interest in gig work extends to various marginalized groups, such as individuals with autism spectrum disorder [63], elderly workers [23], the deaf or hard of hearing [19,28], and sex workers [61]. These efforts align with the United Nations Sustainable Development Goals (SDGs) concerning promoting inclusive and sustainable economic growth, employment and decent work for all [106]. ...
November 2022
Proceedings of the ACM on Human-Computer Interaction
... Computer science-related research has long since departed from a purely technological perspective. Instead, computer scientists, starting with the human-computer-interaction (HCI) research community, but also beyond, started to consider 'human and societal factors' in their work [8]. How the human factor materializes in studies differs based on the scope of the specific work. ...
June 2022
... It is possible to understand the motivations driving individuals toward online sex work include the pursuit of financial independence, the creation of online identities, avenues for self-expression and performance, and the establishment of a safe space for identity exploration. These motivations highlight the nuanced control over their image in the digital realm (Hamilton et al., 2022;Jonsson et al., 2014;Kibby & Costello, 2001). In this regard, framing camming as a social media experience, allows us to understand the multiple nuances of this field, which potentially combines the forms of body monetization and exploration of erotic identities. ...
May 2022