Vanessa Conzon's research while affiliated with Massachusetts Institute of Technology and other places

Publications (7)

Article
Managers and customers often expect individuals to be "ideal workers" devoted entirely to work, and this devotion is typically displayed through being available to work at any time, on any day (Reid, 2015). During the COVID-19 pandemic, many individuals in lower-paid, customer-facing jobs were expected to not only be available but also to take on p...
Thesis
Professionals struggle to control their work time, despite often (1) having relatively greater control over their work tasks, and (2) wanting to control their work time. My dissertation addresses this empirical and theoretical puzzle by refining our understanding of why professionals face difficulties expanding their temporal autonomy, and identify...
Thesis
Using data from a 16-month ethnographic study of a pharmaceutical company research unit, I examine how managers can successfully manage expert contractors. These expert scientists perform essential work in advancing drug development projects. However, they often complete work late, refuse to perform requested work, and act in other ways that manage...

Citations

... While all sectors that were able to shift to remote work experienced significant changes [28], the impact on workers in the informal labor market was especially significant. Informal sector workers, defined as those in informal labour situations such as "casual or day labourers; domestic workers; industrial outworkers, notably home workers; unregistered or undeclared workers; and temporary or part-time workers" [141], lack the institutionalized resources available to those in the formal labor sector and thus face significantly higher risks [31]. Additionally, those working in the informal sector are typically from already-marginalized groups: they are more likely to be women, low income, and/or migrants. ...