Tuck Sai Boey’s scientific contributions

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Publications (1)


Figure 1. Model of VET research capacity building
Figure 1. The research paradigm
Figure 1. Kolb's adaptation of the Dewey model
Figure 2. Institutional factors of VET research building capacity at William Angliss Institute
Table 3 ).

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Factors Determining Choice of Full Service Airlines and Low Cost Carriers: The Case of Malaysia
  • Article
  • Full-text available

September 2012

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2,547 Reads

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20 Citations

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Tuck Sai Boey

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Significant changes are taking place in post-secondary tourism and hospitality education in Australia. Along with an expansion of degree offerings by universities, vocationally focused degrees are also emerging from Vocational Education and Training (VET) organisations also registered as Higher Education Providers (HEP). Among the many implications of this emergence is building research capacity in the HEPs. This exploratory study reviews experiences in other countries to identify considerations for building research capacity in the emergent VET environment in Australia where hospitality and tourism degrees are offered. Using William Angliss Institute as a case study, these considerations are drawn together to develop a model to drive the research capacity for VET HEPs delivering tourism and hospitality degrees in Australia. Applications and implications for the direction of research capacity development among other like institutions are discussed.

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Citations (1)


... As a result, competitive edge is acquired by means of intelligent recognition and satisfying customers through superior customer service tools that are swifter and better than rivals (Abiodun, 2008). When passengers appraise the positive aspects of service airlines, their mindset is affected, which in turn affects their purchasing behavior (Boey et al., 2012). ...

Reference:

New Service Concept and Investor Satisfaction of Aviation Firms in Rivers State
Factors Determining Choice of Full Service Airlines and Low Cost Carriers: The Case of Malaysia