Sven Engesser's research while affiliated with Technische Universität Dresden and other places

Publications (5)

Article
Full-text available
When intelligent voice-based assistants (VBAs) present news, they simultaneously act as interlocutors and intermediaries, enabling direct and mediated communication. Hence, this study discusses and investigates empirically how interlocutor and intermediary predictors affect an assessment that is relevant for both: trustworthiness. We conducted a se...
Article
Full-text available
When, to what extent and under what conditions autonomous driving will become common practice depends not only on the level of technical development but also on social acceptance. Therefore, the rapid development of autonomous driving systems raises the question of how the public perceives this technology. As the mass media are regarded as the main...
Article
Full-text available
We aim to investigate the nature of doubt regarding voice-based agents by referring to Piaget’s ontological object–subject classification “thing” and “person,” its associated equilibration processes, and influential factors of the situation, the user, and the agent. In two online surveys, we asked 853 and 435 participants, ranging from 17 to 65 yea...
Poster
Full-text available
RQ1: What characteristics do people attribute to conversational social agents? RQ2: Which characteristics predict the trustworthiness of conversational social agents?

Citations

... Hence, the German stakeholders' documents suggest that the public's information deficit must be mended in order to enable the successful proliferation of automated vehicles (a sentiment that is echoed in some scholarly literature, e.g. Jelinski et al., 2021). The information deficit may be mended by educational means and/or by allowing the public to engage with the technology, for example, in living labs. ...
... On the one hand, there has been a proliferation of HMC as an object of investigation. Digital interlocutors, such as Artificial Intelligence (e.g., Gunkel 2020; Guzman and Lewis 2020; Schäfer and Wessler 2020; Sundar and Lee 2022), avatars (e.g., Banks and Bowman 2016), chatbots (e.g., Araujo 2018;Edwards et al. 2014;Brandtzaeg and Følstad 2017;Gehl and Bakardjieva 2017), voice-based assistants (e.g., Etzrodt and Engesser 2021;Humphry and Chesher 2021;Natale and Cooke 2021), and social robots (e.g., Hepp 2020; Fortunati 2018; Peter and Kühne 2018) are on the rise. As a result, we are witnessing a profound change, in which communication through technologies is extended by communication with technologies (cf. ...