August 2023
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22 Reads
Academy of Management Proceedings
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August 2023
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22 Reads
Academy of Management Proceedings
August 2023
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42 Reads
Academy of Management Proceedings
June 2023
December 2022
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47 Reads
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6 Citations
Organization Science
Teams often need to adapt to planned discontinuous task change or fundamental alteration of tasks, tools, and work systems. Although team adaptation theories have made substantive progress in explaining how teams can respond to change, they have not adequately considered the unique impact that discontinuous task change can have on teams. Such change can render not only collective but also individual task capabilities obsolete and necessitate a multilevel task relearning process. Drawing on the team compilation model, we suggest that adaptation to discontinuous task change is akin to team (re)development. We posit that teams are more effective when they approach discontinuous task change by first focusing on the rebuilding of individual task capabilities and only later shifting their attention to the rebuilding of team-level task capabilities. Moreover, we argue that the uncertainty caused by discontinuous task change makes reward fairness salient such that equity and equality in rewards are particularly useful in motivating members to (re)develop individual and collective task capabilities, respectively. We provide support for these arguments using survey, qualitative, and archival data from 115 manufacturing teams and discuss the implications of our findings for both research and practice. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.1621 .
December 2022
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1,008 Reads
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11 Citations
Personnel Psychology
Employees can be proactive in establishing good working relationships with their managers to enhance their own effectiveness. We propose that an important way that they can do so is by engaging in behaviors we refer to as “Managing Your Boss” (MYB) that involve employees taking the initiative to understand their managers’ goals, needs, and working styles and adapt their job priorities and actions accordingly. We integrate theories on proactivity and followership to lay the conceptual foundation for the study of MYB. We underscore the conceptual distinctiveness of MYB from related constructs. Moreover, we propose that MYB can help employees improve their performance by enabling them to develop high quality leader‐member exchanges (LMX) and argue that these effects are amplified in unstructured work environments where jobs are not standardized or when managers fail to provide adequate task structure. Using 1313 working adults across a set of four studies and seven samples, we develop a validated measure of MYB, establish its nomological network, and demonstrate support for key elements of our theoretical model. We discuss the implications of our findings for research and practice.
August 2022
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9 Reads
Academy of Management Proceedings
August 2022
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12 Reads
Academy of Management Proceedings
July 2022
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74 Reads
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13 Citations
Academy of Management Journal
March 2022
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205 Reads
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34 Citations
Journal of Applied Psychology
Recent voice research has noted that providing adequate job rewards for speaking up can sustainably motivate voice from employees. We examine why managers who seek out voice at work might not always properly reward the behavior. Drawing on theories of dispositional attribution, we propose that, in general, managers tend to reward voice because it signals to them that employees possess a valued underlying trait: proactivity, which is characterized by change-orientation and foresight. However, we argue that when managers engage in more voice solicitation-that is, explicitly ask for voice and take a listening posture toward it-their tendency to infer proactivity from employees' voice weakens. Thus, we make a case that voice solicitation, a managerial behavior intended to set facilitating conditions for speaking up at work, inadvertently weakens the (indirect) relationship between employee voice and job rewards. We establish support for our theory in a set of two studies with complementary designs. Study 1 was a preregistered between-subjects experiment that used a realistic vignette design with an online panel of 592 working adults based in the United States. Study 2 was a multisource field survey with a sample of 385 employees and their managers working at the Indian branch of a global technology company in the oil and gas industry. We discuss the theoretical and practical implications of our results. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
February 2022
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368 Reads
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1 Citation
In press at Journal of Applied Psychology. Recent voice research has noted that providing adequate job rewards for speaking up can sustainably motivate voice from employees. We examine why managers who seek out voice at work might not always properly reward the behavior. Drawing on theories of dispositional attribution, we propose that, in general, managers tend to reward voice because it signals to them that employees possess a valued underlying trait: proactivity, which is characterized by change-orientation and foresight. However, we argue that when managers engage in more voice solicitation—that is, explicitly ask for voice and take a listening posture toward it—their tendency to infer proactivity from employees’ voice weakens. Thus, we make a case that voice solicitation, a managerial behavior intended to set facilitating conditions for speaking up at work, inadvertently weakens the (indirect) relationship between employee voice and job rewards. We establish support for our theory in a set of 2 studies with complementary designs. Study 1 was a pre-registered between-subjects experiment that used a realistic vignette design with an online panel of 592 working adults based in the United States. Study 2 was a multisource field survey with a sample of 385 employees and their managers working at the India branch of a global technology company in the oil and gas industry. We discuss the theoretical and practical implications of our results.
... Through this mechanism, organizations can refine their job task execution strategies without necessarily incorporating new knowledge outside the job. This adaptability is crucial for organizations navigating incremental changes in their operational environments (Li et al., 2023). We define Knowledge Permutation as the process of adjusting the relative importance or weight of different knowledge components within a specific job. ...
December 2022
Organization Science
... On the other hand, perceived overqualification often fosters a proactive psychology of focal employees, encouraging them to actively shape their jobs to better fit themselves (Zhang et al., 2021). As such, employees who feel overqualified are expected to adopt promotion-focused coping strategies and engage in more proactive followership behaviors (i.e., employees' proactive initiatives to know leaders' goals, needs, and work styles and adapt their job priorities and other work-related activities accordingly, Gajendran et al., 2022). ...
December 2022
Personnel Psychology
... Further, by speaking up on at least one outgroup issue, observers may intuit that a manager is generally more supportive of social justice compared to remaining silent on two outgroup issues. Consistent with this, research finds that people tend to view those who advocate for an outgroup as more supportive of social justice efforts broadly compared to those who do not (Brown & Ostrove, 2013;Hussain et al., 2023;Preston et al., 2024;Wallace et al., 2024). Indeed, an individual's stance against outgroup inequality, particularly if they may stand to benefit from such inequality, can indicate a general support of social justice (Becker et al., 2013;Thoroughgood et al., 2021), given that speaking up in support of an outgroup can be seen as incurring social costs (Eliezer & Major, 2012). ...
July 2022
Academy of Management Journal
... Scholars have recognized both quality of work-life and employee voice frameworks as catalysts for organizational progress and growth (Morrison, 2023). Parke et al. (2022) emphasize that an efficient voice framework aims to facilitate positive workplace changes, serving as a valuable resource strategy for enhancing team performance and functioning (Park, Tangirala, Hussain, & Ekkirala, 2022). This interconnection between employee voice and quality of work-life highlights their crucial role in fostering a positive, productive work environment and contributing to overall organizational success. ...
March 2022
Journal of Applied Psychology
... (p.436-437: Crant, 2000). Importantly, proactive behaviors have two key distinguishing characteristics: future-focus and change orientation (Frese & Fay, 2001;Grant & Ashford, 2008;Park et al., 2022). ...
February 2022
... First, on days when frontline nurses have more confidence in their ability to handle healthcare issues, they are less worried about the possible criticism caused by their voice behaviour (LePine and Van Dyne 1998). They have more positive expectations of work outcomes and believe that managers take their suggestions seriously (Taiyi Yan et al. 2022). As a result, nurses may actively engage in voice behaviours on that day. ...
July 2021
Journal of Applied Psychology
... Prior scholarly works indicated that, within the organization, workers who have persuasive voices often find ways to boost task performance, reduce mistakes, accomplish goals, improve innovation, and limit self-serving behaviors (Li & Tangirala, 2022;Duan et al., 2017;Oc, Bashshur, & Moore, 2015;Bienefeld & Grote, 2014;Detert, Burris, Harrison, & Martin, 2013;Nembhard & Edmondson, 2006;Van Dyne et al., 2003;LePine & Van Dyne, 1998). Workers can identify issues and discuss with employers how to solve them by raising their voices through workers' participation committees (Khan et al., 2019) and trade unions (Okolie, 2010) to increase task performance (Chawla, Singh, Singh, & Agarwal, 2018;Peetz, 2012). ...
July 2021
Journal of Applied Psychology
... The present research addresses these limitations by identifying debate training as a novel intervention that increases both formal and informal leadership emergence. In doing so, we add to the growing body of work on organizational interventions (Avolio et al., 2009;Parke et al., 2021;Zohar, 2002;Zohar & Polachek, 2014). ...
October 2020
Journal of Applied Psychology
... Informal voice should be limited to personal exchanges with colleagues or important in-person organizational network events (Dutton et al., 2002;Morrison, 2011). At the same time, a more formal voice should be reserved for team meetings and in-person meet-ups with their managers (Isaakyan et al., 2021;Liu et al., 2017;Starzyk et al., 2018). In addition, organizational members limit voice opportunities by holding (implicit) expectations about how employees should speak out. ...
August 2020
Journal of Applied Psychology
... Employees are often among the first people to encounter issues in day-to-day operations and thus have access to unique information that may otherwise go unnoticed or be overlooked by managers at higher levels of the organizational hierarchy (Park, Tangirala, Hussain, & Ekkirala, 2022). Employee voice, which is defined as employees' upward expression of work ideas, opinions, or concerns regarding work-related issues to their supervisors (Detert & Burris, 2007;Li & Tangirala, 2021), is crucial for team and organization development. Employee voice behavior can offer many benefits, such as improving work inefficiencies, reducing errors, improving decision quality, and enhancing innovation, resilience, and performance (e.g., Burris, 2012;Li, Liao, Tangirala, & Firth, 2017;Li & Tangirala, 2022;Liang, Farh, & Farh, 2012). ...
March 2020
Academy of Management Journal