Sen Sendjaya’s research while affiliated with Swinburne University of Technology and other places

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Publications (78)


Fig. 2 PRISMA diagram
Fig. 3 Publications mentioning cognitive hardiness by year
Fig. 4 Nomological network of variables
Measures of cognitive hardiness
Cognitive hardiness in the workplace: a systematic review and call for future research
  • Article
  • Full-text available

May 2025

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50 Reads

Management Review Quarterly

Sherrica Senewiratne

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Sen Sendjaya

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Cognitive hardiness refers to an individual’s ability to implement a mental appraisal process when faced with a stressor at work by assessing their level of commitment, control, and challenge to overcome the stressor effectively. The proliferation of studies on cognitive hardiness in the workplace over the past three decades that include multiple theories and measures provides the impetus for the current systematic review. We review 116 articles published from 1992 to 2024 to examine how cognitive hardiness has been defined, theorized, and measured in the workplace. We also map the nomological network of cognitive hardiness in relation to its antecedents, outcomes, mediators, and moderators to gauge our current understanding of the construct. As a result, our review provides recommendations for future research regarding theoretical and empirical advancement. In particular, the review calls on researchers to employ alternative research methodology when investigating cognitive hardiness, further explore antecedents of cognitive hardiness, and use the identified gold standard measure. Finally, we highlight implications for researchers and practitioners at the conclusion of our review.

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From disability identity to disability activism: leadership journeys of persons with disabilities in Indonesia

March 2025

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17 Reads

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1 Citation

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[...]

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Sen Sendjaya






Cross‐sector collaboration for refugee employment: An anthropology of development perspective

July 2023

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25 Reads

The Australian Journal of Anthropology

Employment plays a crucial role in the successful resettlement of migrants. However, there is a paucity of research on how to facilitate refugee employment outcomes and the role of cross‐sector collaborations. Using a qualitative, multi‐layered analysis of primary and secondary data from Australian settlement service providers (SSPs) and the businesses they work with, this study explores how public service organisations co‐create value with stakeholders (i.e., public service logic) through cross‐sector collaborations. By identifying differing notional and strategic logics of both SSPs and employing businesses in supporting refugee migrants, we reveal the dynamics of cross‐sector value co‐creation in refugee management settings. We also identify four main strategic logics that SSPs use to address barriers and connect refugee migrants to employment. Our study offers theoretical contributions and practical implications for public, private, not‐for‐profit and community organisations working together to support refugee employment.


Summary of included articles
Evidence behind the exhortation? A rapid review of servant leadership’s influence and claims in healthcare over the last decade

July 2023

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151 Reads

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3 Citations

BMJ Leader

Servant leadership is an other-oriented approach to leadership with multiple positive outcomes. However, its influence in the context of medicine, particularly on healthcare leaders, is less clear. We conducted a rapid review to examine the impact of servant leadership in healthcare over the last decade. We included a total of 28 articles, 26 of which described beneficial organisational, relational and personal outcomes of servant leadership. However, most of these were either conceptual or opinion-based articles. Moreover, most quantitative studies were cross-sectional, precluding causal inferences. Our review demonstrates that the purported positive association between servant leadership and healthcare outcomes lacks a strong evidence base. We conclude by calling for more rigorous empirical research to examine the effects and potential challenges of implementing servant leadership in healthcare contexts.



Citations (42)


... While the time in service may be brief and well-defined, it can also be more open-ended and indefinite. Generally, service can last anywhere from less than three months to over three years (Liang et al., 2012), whereas Fisher et al. (2024) found interim service to last from a few weeks to more than a year. Ballinger and Marcel (2010) found an average service of 195 days (6.5 months), while a 2020 survey by Interimexecs found 8.5 months was the average (https://interimexecs.com/interim-executive-survey-2020/) ...

Reference:

Findings and practical guidelines for interim leaders
Interim leadership: A systematic literature review and future research agenda
  • Citing Article
  • February 2024

Journal of Vocational Behavior

... Servant leadership is a style that focuses on the primary role of the leaders as a servant to an organization. Servant leadership is characterized by principles of other-centeredness, emphasizing service to others over personal power and control (Beehner, 2020;Robinson, Neubert, & Miller, 2018;Wong, Sendjaya, Wilson, & Rixon, 2023;Rashid et al., 2023). The concept was popularized in the public essay by Greenleaf (1970) "The Servant as Leaders", that the leaders should focus on serving and meeting the needs of others rather than the pursuit of power, personal interests, or wealth. ...

Evidence behind the exhortation? A rapid review of servant leadership’s influence and claims in healthcare over the last decade

BMJ Leader

... WWOOF, aiming to connect individuals seeking worldwide volunteer opportunities on organic farms with organic farm owners, was founded in the United Kingdom in 1971 (World Wide Opportunities on Organic Farms, n.d.). Originating as a hippie movement (Cronauer, 2012), WWOOF can also be referred to as a form of ecotourism (Pollard et al., 2023). This type, also known as volunteer tourism, is believed to have an educational aspect that fosters articipants' transformation for a better world (Deville and Wearing, 2013;Pritchard and Morgan, 2013;Sin, 2009). ...

Organisational culture and effectiveness in ecotourism: the case of World-Wide Opportunities on Organic Farms Australia (WWOOF Australia)
  • Citing Article
  • May 2023

... There are growing numbers of sojourners, immigrants or refugees across national boundaries in search of academic or professional careers or seeking political or material stability in Japan. This is due to greater economic growth since the 1980s (Gottlieb, 2005; see also Arli et al., 2023) as well as the government's immigration policy, which allows ethnic Japanese of other nationalities to work and which promotes the settlement of Chinese war orphans and refugees from South-east Asia (Kanno, 2004). At the same time, however, this multicultural tide and the diversity of the interaction in contact situations (cf. ...

The mediating effect of sociocultural adaptation and cultural intelligence on citizens and migrants: Impact on perceptions of country images
  • Citing Article
  • January 2023

International Journal of Intercultural Relations

... Indeed, Khan et al. (2024) found that task interdependence substitutes for SL, i.e., their functions are similar. Liu et al.'s (2021 , Table 4) study of group-level self-sacrificial leadership (a quality embedded within the definition of SL, Yang et al., 2023) showed antecedence by organizational collectivist culture. This demonstrates that a form of group-level leadership related to SL can develop from other group-level phenomena (see the online Supplement for other ideas on connecting to the group level), in this case by collectivism, a group quality which was coincidently shown by survey to be high at EA in 2018. ...

Leader self‐sacrifice: A systematic review of two decades of research and an agenda for future research

... Other authors, such as Backhaus, Reuber, Vogel, gathered data from German district offices and carried out a structural equation modeling, which reveals that PL has an effect on the levels of job satisfaction and work engagement favorably [12]. In Vietnam, it is considered that PL of public leaders are related to civil servants' public service motivation [13]. Thus, following this research flow, this study further highlights PL as a potential scheme to be adopted in public sector, which may help public employees to become innovative. ...

Confucian Values and Public Service Motivation: The Mediating Role of Paradoxical Leadership

... We speculate that this relates to their strong and intentional desire to lead in service driven by ideas of vocation and calling. However, this is set against a potentially psychologically unsafe context for expressing leadership (see, e.g., Rixon, Wong, & Wilson, 2024;Wong, Wilson, Rixon, & Sendjaya, 2022), with repeated experiences of perceived leadership 'failure,' or-even when successful-a pervasive sense of impostorism (Kark et al., 2021). The implications of this stage are particularly salient for career development and trajectories for emerging leaders who no doubt will have to appraise their seemingly competing expectations or values as they move up the organizational hierarchy. ...

Reframing leadership: Leader identity challenges of the emergency physician
  • Citing Article
  • October 2021

Emergency medicine Australasia: EMA

... It is imperative to note that neither the literature on abusive supervision dispersion nor that on relative abusive supervision regards abusive supervision differentiation as the variation in the average level of abusive supervision experienced by members of a workgroup (i.e., group mean abusive supervision; Peng et al., 2023;Rousseau & Aubé, 2018) or as abusive supervision climate (Cheng, 2020;Khan et al., 2021;Men et al., 2021;Priesemuth et al., 2014;Qin & Lee, 2023;Qu et al., 2023). Rather, abusive supervision differentiation is regarded as employees' perceptions of the variability in the degree of abusive supervision directed toward different group members (e.g., Ogunfowora, 2013;Ogunfowora et al., 2021;Peng et al., 2019). ...

A multilevel model of abusive supervision climate
  • Citing Article
  • October 2021

Personnel Review

... Formalization, complexity, and centralization as commonly studied structural elements. In this study, the focus is primarily on formalization and centralization (Eva et al., 2021). On one hand, these variables are frequently used to investigate phenomena related to KM systems (Prior et al., 2022). ...

Does organizational structure render leadership unnecessary? Configurations of formalization and centralization as a substitute and neutralizer of servant leadership
  • Citing Article
  • May 2021

Journal of Business Research

... It is important to note the impact of the Asian cultural context on the findings of this study. Research has suggested that Chinese professionals' conceptualization of effective leadership is flexible yet stable with cultural heritage (Liang et al., 2021). In particular, Confucianism in Asia shapes traditional values, by means of collectivism and power distance, according to differentiated leadership research for the region (Koo et al., 2018). ...

Does acculturation affect one’s implicit leadership theories? Evidence from Chinese professionals in Australia and China

Asia Pacific Journal of Management