Sejo Oh’s research while affiliated with Yonsei University and other places

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Publications (7)


Desenvolvimento dos relacionamentos entre comprador e vendedor
  • Article
  • Full-text available

September 2006

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846 Reads

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11 Citations

Revista de Administração de Empresas

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Paul H. Schurr

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Sejo Oh

A teoria e a prática do marketing se concentraram persistentemente nas trocas entre compradores e vendedores. Infelizmente, a maior parte da pesquisa e um número excessivo de estratégias de marketing tratam as trocas entre compradores e vendedores como eventos singulares e não como relacionamentos contínuos. Os autores descrevem um arcabouço para o desenvolvimento de relacionamentos entre comprador e vendedor que permite uma visão privilegiada para a formulação de estratégias de marketing e para o estímulo a novas áreas de pesquisa.

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A Transaction Cost Perspective on Vertical Contractual Structure and Interchannel Competitive Strategies

April 1988

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19 Reads

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81 Citations

Journal of Marketing

Despite potent theory to contrast transactional governance in “markets and hierarchies,” the variety of extant channel systems strains this dichotomy. The authors examine three contractually integrated channel systems in the hardware industry: wholesale voluntary chains, dealer cooperatives, and independents. They extrapolate from a transaction cost perspective to frame hypothesized differences in decision making structures and competitive strategic postures across relational forms. Results from a sample survey of retail informants are generally supportive.


A Transaction Cost Perspective on Vertical Contractual Structure and Interchannel Competitive Strategies

April 1988

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50 Reads

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288 Citations

Journal of Marketing

Despite potent theory to contrast transactional governance in "markets and hierarchies," the variety of extant channel systems strains this dichotomy. The authors examine three contractually integrated channel systems in the hardware industry: wholesale voluntary chains, dealer cooperatives, and independents. They extrapolate from a transaction cost perspective to frame hypothesized differences in decision making structures and competitive strategic postures across relational forms. Results from a sample survey of retail informants are generally supportive.


Output Sector Munificence Effects on the Internal Political Economy of Marketing Channels

November 1987

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79 Reads

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520 Citations

Journal of Marketing Research

Like any system, a marketing channel will thrive only to the extent it can secure critical resources from the environment. Using a resource dependence perspective, the authors hypothesize that a weaker member's access to relatively munificent output markets can mitigate a power advantage held by the channel partner that otherwise is used to bureaucratize the channel and endanger the quality of the channel relationship. The authors use a structural equation model to analyze data from dealer informants in the auto industry. The results suggest munificence affects the internal workings of the channel.


Output Sector Munificence Effects on the Internal Political Economy of Marketing Channels

November 1987

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34 Reads

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348 Citations

Journal of Marketing Research

Like any system, a marketing channel will thrive only to the extent it can secure critical resources from the environment. Using a resource dependence perspective, the authors hypothesize that a weaker member's access to relatively munificent output markets can mitigate a power advantage held by the channel partner that otherwise is used to bureaucratize the channel and endanger the quality of the channel relationship. The authors use a structural equation model to analyze data from dealer informants in the auto industry. The results suggest munificence affects the internal workings of the channel.


Developing Buyer-Seller Relationship

April 1987

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2,372 Reads

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7,075 Citations

Journal of Marketing

Marketing theory and practice have focused persistently on exchange between buyers and sellers. Unfortunately, most of the research and too many of the marketing strategies treat buyer-seller exchanges as discrete events, not as ongoing relationships. The authors describe a framework for developing buyer-seller relationships that affords a vantage point for formulating marketing strategy and for stimulating new research directions.


Developing Buyer-Seller Relationships

April 1987

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394 Reads

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5,530 Citations

Journal of Marketing

Marketing theory and practice have focused persistently on exchange between buyers and sellers. Unfortunately, most of the research and too many of the marketing strategies treat buyer-seller exchanges as discrete events, not as ongoing relationships. The authors describe a framework for developing buyer-seller relationships that affords a vantage point for formulating marketing strategy and for stimulating new research directions.

Citations (7)


... Ở Hoa Kỳ, một số học giả đã xem xét các mối quan hệ dài hạn giữa các tổ chức trong trao đổi thương mại B2B. Trong khi ở Châu Âu, Nhóm Tiếp thị và mua sắm Công nghiệp (IMP) nhấn mạnh vào các mối quan hệ và mạng lưới kinh doanh 2,16,17 . Lý thuyết Marketing mối quan hệ phát triển trong những năm 1980 và 1990 đã tạo ta một số quan điểm mới, cụ thể: Một góc nhìn về chất lượng tổng hợp, hậu cần (logistics), dịch vụ khách hàng và thị trường đã được tìm thấy trong các tác phẩm của Christopher & đtg. ...

Reference:

The impact of relationship marketing on business performance with the mediating role of loyalty and market position – Industrial market case
Developing Buyer-Seller Relationships
  • Citing Article
  • April 1987

Journal of Marketing

... In the extant literature, relationship quality has been identified as a multi-dimensional construct (Alejandro et al., 2011;Hani et al., 2022). Dwyer and Oh (1987) have considered satisfaction, trust, and opportunism as dimensions of relationship quality, while Crosby et al. (1990) have included only satisfaction and trust as components of relationship quality. De Wulf et al. (2001) later conceptualized relationship quality as a global construct encompassing trust, commitment, and satisfaction. ...

Output Sector Munificence Effects on the Internal Political Economy of Marketing Channels
  • Citing Article
  • November 1987

Journal of Marketing Research

... Harrigan (1986), Robertson and Gatignon (1998) are authors who work in the scientific field of collaborative resource sharing and management. Common property can be observed in producer associations, as well as with those that manage common commercial rights that do not always derive directly from agricultural land (Dwyer and Oh, 1988;Sauvé e, 1998;2000). Cheung (1969b) analyzed agricultural land contracts through economic rents. ...

A Transaction Cost Perspective on Vertical Contractual Structure and Interchannel Competitive Strategies
  • Citing Article
  • April 1988

Journal of Marketing

... Cheung (1969b) examines agreements that mix the form of the contract as well as its physical and technological nature [17,18]. [14,35,60] in their research consider the contracts that are characteristic of the joint sharing and management of resources and also the management of common property [25]. Hybrid contracts can merge economic and legal organization, unite opposing functions and create a "balance" in the analysis of institutional and technological structures, that is, compare alternatives as a special type of contract. ...

A Transaction Cost Perspective on Vertical Contractual Structure and Interchannel Competitive Strategies
  • Citing Article
  • April 1988

Journal of Marketing

... Teoría de la Internalización de la Empresa Multi nacional nacionalización (Dávila et al., 2006). La teoría postula que en escenarios en los cuales hay gran variabilidad de proveedores, el oportunismo tiene menor potencial de ocurrir, razón por la cual no es necesaria una gran inversión de recursos para controlar las transacciones (Buckley & Casson, 1976;Dwyer & Oh, 1987). ...

Output Sector Munificence Effects on the Internal Political Economy of Marketing Channels
  • Citing Article
  • November 1987

Journal of Marketing Research

... El marketing y el desarrollo de cadenas productivas están interrelacionados, pues el desarrollo eficiente de la cadena productiva requiere un intercambio efectivo entre los diversos agentes involucrados. Tales intercambios entre los agentes son el punto central de las cuestiones relacionadas con el marketing, ya que tanto la teoría como la práctica del marketing se centran en los intercambios entre compradores y vendedores (Dwyer et al., 2006). En última instancia, al trazar estrategias de marketing, una organización puede tomar decisiones respecto a sus productos, mercados y recursos, ya sea para crear, comunicar y entregar productos de interés para el cliente por sí misma o con socios encontrados en el entorno externo. ...

Desenvolvimento dos relacionamentos entre comprador e vendedor

Revista de Administração de Empresas

... However, this solely behavioural definition has been criticised, since the buying habit can be repeated (behavioural loyalty) without having a favourable attitude towards that routine, not recommending the service or product to other people, and paying attention to other options (Dick and Basu, 1994;Shankar et al., 2003). When the user is not aware of an entity, electronic word of mouth (e-WOM) is a key source of information for the purchase decision (Cheung et al., 2007;Chevalier and Mayzlin, 2006;Dwyer et al., 1987;Jarvenpaa et al., 1999;Kozinets et al., 2010;Wei et al., 2010). ...

Developing Buyer-Seller Relationship
  • Citing Article
  • April 1987

Journal of Marketing