January 2025
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16 Reads
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1 Citation
International Journal of Electronic Commerce
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Publications (100)
February 2023
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24 Reads
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2 Citations
Key points MIS Quarterly's (MISQ's) mission is to help develop, publish, and promote the finest scholarship within the IS academic community, and to do so without discrimination and bias. To address the above, MISQ's Editor‐in‐Chief and DEI Director published a diversity, equity, and inclusion (DEI) position statement with an accompanying MISQ Editorial in 2021. MISQ decided to direct its DEI efforts equally towards ‘scholars’ (e.g., authors, reviewers) and the ‘scholarship’ (e.g., topics we study and approaches we take). Formation of a DEI workgroup was an early effort aimed at ensuring that the DEI‐related practices are developed and implemented through a collective voice. A year‐long mentoring programme including paper and career development sessions was designed to help scholars who had been inequitably affected by the pandemic. Initiatives such as flexible accommodation for board members and mentorship track for authors from disadvantaged groups/regions are being designed.
January 2023
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11 Reads
May 2022
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119 Reads
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13 Citations
Information Systems Research
Value destruction is intertwined with value co-creation in the technology alliances and ecosystems; this is a key reason that most partnerships fail in the real world. Managers and policymakers will be enabled to identify destructive behavioral signals right from the onset drawing on our findings that opportunism, unjust appropriation of rents, shirking, exploitation of asymmetric power, and undue dependence can initiate the value destruction process. For the partners in an ecosystem, our findings underscore that opportunistic and exploitative behaviors do not pay off in the long run as these result in collateral and unintended losses for all. Dominant partner’s opportunism and exploitation of power asymmetry could give rise to a proverbial “pack of wolves,” a collective of resentful partners, for “challenging/killing the lion”—replacing the hub firm itself. In this vicious cycle, original intent of value co-creation gets lost with multidimensional losses on multiple fronts to the extent that opportunities open up even for the competitors with the help of hub’s former resentful complementors. Equipped with this knowledge, leaders can proactively manage ecosystem relationships keeping them on the path of originally intended value co-creation by remaining alert toward catching the signals of value destruction and reverting it deftly toward value co-creation.
January 2022
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22 Reads
SSRN Electronic Journal
August 2021
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9 Reads
In the previous chaptersCase study, we primarily focused on factors that appear to influence the work–life conflictWork–life conflict (WLC) (WLC) of individuals, and on specific individual-level outcomes.
August 2021
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40 Reads
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4 Citations
In Chapter 1, we introduced Border Theory as a theoretical lens for examining work–life conflictWork–life conflict (WLC) (WLC). In this chapter, we elaborate on different components of Border Theory and contextualize it within the globally distributed software development (GDSD) environment.
August 2021
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25 Reads
Mobile technologies are profoundly affecting both how work gets done and how we live our lives. In many sectors, there is an increasing need for ubiquitous access to systems and information, coordination with colleagues across time and space, and constant connectivity. While readily acknowledging the benefits of using mobile technologies in their professional lives, many mobile workers also express a sense of helplessness arising from the constant intrusion of these technologies into their personal lives.
August 2021
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22 Reads
In the previous chapter, we examined the effects of a number of factors that impact the WLCWork–life conflict (WLC) of IT professionals involved in globally distributed workDistributed work. Drawing on Border Theory, the factors discussed were related to the border keepersBorder theoryborder keepers’ rolesRole, the flexibilityFlexibility, and permeabilityPermeability of the borders, and the characteristics of the domain. In this chapter, we focus on the effect of border crossersBorder theoryborder crosser’ (i.e., the IT professionals’) characteristics on their work–life conflictWork–life conflict (WLC) (WLC).
August 2021
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24 Reads
Broadly speaking, this book is about distributed work and human well-being, and it brings together a number of studies that we have undertaken over the last decade or so in this area. In this chapter, in addition to offering an integrative summary of our findings, we have taken the liberty to conclude the book with a section that we had not originally planned for.
Citations (70)
... Customers can utilize SM to read about other customers' previous experiences and use them in their process of making decisions (Lim & Rasul, 2022). Businesses can utilize scommerce to build good customer relationships, enhance company image, and manage marketing communication (Lin et al., 2025. S-commerce sales reached 992 billion USD in 2022, and are expected to exceed 8.5 trillion USD in 2030 (Statista, 2023). ...
- Citing Article
January 2025
International Journal of Electronic Commerce
... Native ecosystem services are the benefits and values that an ecosystem creates for its inhabitants. Native ecosystem disservices refer to inward-directed harm, inhibition, and value destruction processes (Buhalis, Luisa, and Gnoth 2020;Sahaym et al. 2022). IE services are outward-directed benefits delivered by a focal ecosystem to other ecosystems and their constituents. ...
- Citing Article
May 2022
Information Systems Research
... Having different roles in the workplace has kept people away from other aspects of life (Sarker et al. 2021). However, today's lifestyle has created contradictions in relation to the two categories (i.e., work life and personal life). ...
- Citing Chapter
August 2021
... Instead of focusing on getting new customers, CS Management incorporates the view of retaining and growing existing customers (Eggert et al. 2020;Hochstein et al. 2020). Since firms with XaaS business models are no longer able to rely on high up-front payments by the customers and are dependent on periodic subscription payments it is essential for the survival of XaaS vendors to decrease customer attrition and keep the cash-flow ongoing (Xiao et al. 2020). In order to do so they need to develop new strategies to keep existing customers and provide continuous value (Eggert et al. 2020;Xiao et al. 2020). ...
- Citing Article
December 2020
MIS Quarterly
... Separate tests revealed that IT equivocality alone accounted for 28% of the variance in behavioral anxiety, indicating that users' inability to properly categorize IT into known functional categories is a significant source of discomfort. Owing to this strong topical and empirical connection with the negative connotations of constructs, this work enriches the IT use literature by focusing on the "dark side" of IT, an umbrella term that encompasses phenomena related to IT use and that have the potential to undermine the wellbeing of individuals, organizations, and societies (Califf et al., 2020;Ragu-Nathan et al., 2008;Tarafdar et al., 2013Tarafdar et al., , 2015Wu et al., 2015). We began this paper with the premise that there should be downsides to the proliferation of IT systems that build on generative architectures, emphasizing exploration and unexpected discoveries. ...
- Citing Article
- Full-text available
June 2020
MIS Quarterly
... It is an enterprise reconstruction resolution plan ERP which assimilates these numerous business functions into one complete system, redesigning the business processes and information across the entire organization (Shen, Chen, & Wang, 2016).The ERP deployment and Management is complex and encompasses the entire organization processes (Schniederjans & Yadav, 2013). Hence, it requires a vast background knowledge and experience for successful planning implementation and maintenance (Beaulieu, Martin, Sarker, & Bjørn-Andersen, 2015). ...
- Citing Article
- Full-text available
August 2015
... It is worth noting that although existing research has used a singular theory to explain information sharing behaviors, such as the Uses and Gratification Theory (Wang and Chen 2022;Malik et al. 2023), the Social Support Theory (SST) (Li et al. 2018;Liu et al. 2019;Rui 2022), the Theory of Reasoned Action (TRA)/ the Theory of Planned Behavior (TPB) (Karnowski et al. 2018;Chen 2020;Al-Husseini 2021), or the Social Capital Theory (SCT) (Lin et al. 2019;Hong et al. 2021;Wu and Kuang 2021). A comprehensive theoretical perspective on the factors that influence why and how users share health information on social media platforms has not been developed. ...
- Citing Article
October 2019
International Journal of Electronic Commerce
... In our analysis, we did not assign numerical values to the interview data. Instead, we employed an inductive approach to interpret and extract meaning from participants' narratives (Glaser, 1992;Wunderlich et al., 2019). Before the coding phase, we thoroughly reviewed relevant literature to develop a preliminary "start list" of codes (Miles & Huberman, 1994). ...
- Citing Article
- Full-text available
June 2019
MIS Quarterly
... First, regarding the adoption factors, a variety of previous work has explored critical factors that should be considered when introducing green IS in organizational contexts (e.g., Brooks et al., 2018;Sahu and Singh, 2016;Tooranloo and Ashjerdi, 2018), with a focus on economical, organizational and regulatory forces (Singh & Sahu, 2020). While there has been a focus on the organizational perspective (Singh & Sahu, 2020), e.g., analyzing the adoption of green IS from the perspective of institutional theory (Tooranloo & Ashjerdi, 2018), prior work focusing on voluntary green IS adoption by employees in particular has taken a more cognitive perspective. ...
- Citing Article
October 2018
... The search period covered publications from 2001 due to: (i) "globally distributed software development" started to stand out in the literature from 2000 onwards [33] [S20]; and (ii) although the practice of IT outsourcing IT is relatively old, it was from the year 2000 that the great outsourcing movements began to consolidate in software organizations [36]. ...
- Citing Article
- Full-text available
May 2017
Information Systems Research