Sainjargal Bayarsaikhan’s scientific contributions

The psychological process (motivation, attitude, cognition, and memory) is the primary stimulus for decision-making. The optimal marketing policy can be determined if these psychological factors are identified correctly. Therefore, this research is dedicated to identifying factors such as demography, status, and psychology for choosing savings services from commercial banks in Mongolia. A total of 1,801 people were involved in the research with random sampling, and psychological differences between those who have savings and those who do not were studied.

The purpose of this study was to examine the possibility of saving market segmentation by identifying segments consumers using a combination of several dimensions, such as psychological motivations, perceptions, attitudes, and demographics. A sample of 1,800 age-appropriate savers, randomly selected, completed a structured questionnaire which contains more than 190 questions to determine an individual's psychological differences for each dimension. Data related to the key objectives were analyzed using Factor analysis, Cluster analysis, and Multi-factor regression. Results revealed certain segments that differed in psychological and demographic characteristics. The further differences were examined among the segments based on the factors that impact on consumer’s purchasing intention and choice of savings services.