S. Srividhya’s scientific contributions

What is this page?


This page lists works of an author who doesn't have a ResearchGate profile or hasn't added the works to their profile yet. It is automatically generated from public (personal) data to further our legitimate goal of comprehensive and accurate scientific recordkeeping. If you are this author and want this page removed, please let us know.

Publications (1)


Benchmarking for quality improvement in academic libraries: A study with special reference to Bangalore city college libraries
  • Article

January 2015

·

48 Reads

·

1 Citation

International Journal of Economic Research

S. Bhama V.

·

S. Srividhya

Benchmarking is a best practice which entails continuous improvement in any operational association. The aims of this paper are too improved understand the concept and evolution of benchmarking in academic libraries. This paper focuses on benchmarking practices in Higher learning. The study is supported on the assessment performed in the college libraries located in Bangalore city which is focussed in this article. The libraries constantly strive to satisfy the demands of stakeholders by improving quality in an ever changing environment. Benchmarking is a tool, a methodology and a technique for continuous improvements of one self. This is applied for libraries in higher education in Bangalore. Benchmarking includes various practical in its ambit. For instance, a properly computerized library will help its users with quick and prompt services. Such practices, on a whole, goes a long way in improving the library services. This study is an attempt to understand the benchmarking practices in college libraries located at Bangalore. IJER

Citations (1)


... Lastly, this study enriches benchmarking efforts in LAMs domain through the data gathering method. More specifically, other research efforts utilize benchmarking theoretical lens for improving overall managerial performance [68], remote information services [69] or the quality of the provided services among stakeholders [70]. However, to the best of our knowledge, no prior study provides a benchmarking method to gather a vast amount of LAMs Facebook pages (220 cases) and their performance in terms of administrators' actions and users' engagement. ...

Reference:

Social Media Analytics and Metrics for Improving Users Engagement
Benchmarking for quality improvement in academic libraries: A study with special reference to Bangalore city college libraries
  • Citing Article
  • January 2015

International Journal of Economic Research