January 2015
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48 Reads
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1 Citation
International Journal of Economic Research
Benchmarking is a best practice which entails continuous improvement in any operational association. The aims of this paper are too improved understand the concept and evolution of benchmarking in academic libraries. This paper focuses on benchmarking practices in Higher learning. The study is supported on the assessment performed in the college libraries located in Bangalore city which is focussed in this article. The libraries constantly strive to satisfy the demands of stakeholders by improving quality in an ever changing environment. Benchmarking is a tool, a methodology and a technique for continuous improvements of one self. This is applied for libraries in higher education in Bangalore. Benchmarking includes various practical in its ambit. For instance, a properly computerized library will help its users with quick and prompt services. Such practices, on a whole, goes a long way in improving the library services. This study is an attempt to understand the benchmarking practices in college libraries located at Bangalore. IJER