Ryan R. Peterson’s scientific contributions

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Publications (8)


Figure 1. NEFETI research model
Figure 2. Stakeholders involved in the organisation and management and use of ICT in hospitals
Interpretation of key findings in the three cases, structured according to the model in Figure 1
Chapter XI
  • Article
  • Full-text available

June 2002

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42 Reads

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Ryan Peterson

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Willi Hasselbring

This paper describes an exploratory study of new organisational forms in hospitals. The study focuses on ICT-enabled networking in hospital organisations. Two Dutch hospitals (one general and one categorical) and a German hospital (university) were analysed. Hospitals develop through different levels of networking and phases of organisational focus

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Figure 1. NEFETI research model
Figure 2. Stakeholders involved in the organisation and management and use of ICT in hospitals
Exploring ICT Enabled Networking in Hospital Organisations

June 2002

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171 Reads

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1 Citation

This paper describes an exploratory study of new organisational forms in hospitals. The study focuses on ICT-enabled networking in hospital organisations. Two Dutch hospitals (one general and one categorical) and a German hospital (university) were analysed. Hospitals develop through different levels of networking and phases of organisational focus. Strategic drivers and incentives are improvement of efficiency and effectiveness of the primary care process. Enabling conditions are a clear hospital strategy and an open and flexible hospital information system that supports network transactions and processes. The design and functioning of the network is conditioned by (a) the not-for-profit market, (b) the organisational focus, and (c) the involvement of internal and external stakeholders. The measurability of performance increases as the organisational focus evolves. More research is called for to understand the complexity and dynamics of hospital network organisations.


Theoretical Framework for Networked Organisations
Exploring IT-Enabled Networked Organisations in Health Care:

June 2002

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20 Reads

This paper describes an exploratory study of networked organisations in the health care sector. Based on a review of literature on networked organisations, a theoretical framework is developed and applied to three case studies. The results indicate that networked organisations in health care services are mainly driven by socio-economic and organisational conditions, in which information and communication technology plays an increasingly important facilitative role. Furthermore, the case findings indicate that networked organisations in health care develop through different phases: from pilot practices to institutionalisation. Lessons are drawn from the case studies for practice and the applicability of the theoretical framework.


Figure 1: Stakeholders Strategic Information Management
Strategic Information Management for a

June 2002

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94 Reads

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5 Citations

Strategic Information management in hospitals gives directives for the development of the hospital's information system. This paper discusses the specific situation of strategic information management for a university hospital that is subject to the Dutch healthcare environment. Central issues for the discussion are the involved internal and external stakeholders that have some direct or indirect interest with respect to information management in the hospital. The complexity and heterogeneity of the hospital requires the development of multiple strategic plans that reflect the specific requirements of the different stakeholders.


Emerging Capabilities of Information Technology Governance: Exploring Stakeholder Perspectives in Financial Services.

January 2000

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37 Reads

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23 Citations

Information technology governance is generally defined as the locus of IT decision-making authority. This paper argues that IT governance also includes the capability to integrate IT decision-making between key stakeholders. Exploratory case studies are conducted in Financial Services to develop a richer understanding of what the emerging capabilities are of IT governance. Findings indicate that IT governance capabilities -while necessary, though not sufficient-, go beyond formal-hierarchical modes, and include important lateral and socialisation mechanisms. In particular, the role of competency, credibility and coalition building are essential to IT governance. Directions for future research are discussed.


Table 1 . Theoretical Framework for Networked Organisations
Exploring IT-Enabled Network Organisations in Health Care: Emerging Practices and Phases of Development

January 2000

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65 Reads

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10 Citations

This paper describes an exploratory study of networked organisations in the health care sector. Based on a review of literature on networked organisations, a theoretical framework is developed and applied to three case studies. The results indicate that networked organisations in health care services are mainly driven by socio-economic and organisational conditions, in which information and communication technology plays an increasingly important facilitative role. Furthermore, the case findings indicate that networked organisations in health care develop through different phases: from pilot practices to institutionalisation. Lessons are drawn from the case studies for practice and the applicability of the theoretical framework. 1.


Designing Electronic Network Organisations for ICT-Enabled Health Care Networks

This paper describes the design and development of electronic network organisations in health care. The strategic drivers, design and ICT infrastructure of electronic health care network are outlined. Based on an in-depth investigation of electronic health care networks, this paper summarises the main lessons learned and the critical success factors. The implications for research and directions for health care practice are discussed.


Citations (3)


... Essa dimensão representa mecanismos formais e informais que incentivam os contatos e a socialização entre as diversas partes interessadas (Peterson, 2000). Estruturas referem-se à existência de papéis e responsabilidades claramente definidas e ao estabelecimento de comitês diretivos e comitês de estratégia de TI (De Haes;Van Grembergen, 2005). ...

Reference:

Smart Cities - Cidades Inteligentes nas Dimensões: Planejamento, Governança, Mobilidade, Educação e Saúde
Emerging Capabilities of Information Technology Governance: Exploring Stakeholder Perspectives in Financial Services.
  • Citing Conference Paper
  • January 2000

... Besides these 'legitimate' sources of conflict, there are often members who intentionally misbehave by purposefully breaking the rules of civilized online behaviour, for example by flaming discussions or spamming (Sternberg 2000). To further increase the complexity of conflict management, one should realize that there are many complex and interrelated drivers of socio-technical change, including social, technological, organizational, environmental, and political factors (Peterson, Smits et al. 2000). Inadequate change management may then easily create new sources of conflict or disrupt carefully tailored socio-technical solutions to deal with previous conflict. ...

Exploring IT-Enabled Network Organisations in Health Care: Emerging Practices and Phases of Development

... When thinking about ethics in IM technologies, one of the most predominant concerns that arise is whether individual rights are being upheld or violated [1,41,61]. Scholars posit that, to some extent, every person ought to have control over both the ownership and use of their information, a right known as informational privacy [19,55,61]. When police purchase data (e.g., social media datasets) from data brokers, there is a lack of quality control over what is factual and relevant and thus it is difficult to ensure individual rights (e.g., to privacy) are being upheld [7,40,43]. ...

Strategic Information Management for a