July 2024
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Objective: This study examined how cognitive abilities – working memory (WM), attention control (AC), fluid intelligence (Gf) – were related to the dynamics of trust. Background: Prior research has highlighted the potential importance of individual difference factors such as working memory capacity on trust in automation (e.g., Rovira, Pak, McLaughlin, 2017). However, the specific dynamics of trust change and how it is influenced by cognitive abilities are unknown. Method: Participants completed a series of cognitive ability tests and a computer-based automation task. Trust was measured at three different time points. Results: WM and Gf significantly predicted trust recovery. Trust decline was unrelated to any ability. Conclusion: These findings further support the notion that trust in automation is related to cognitive abilities, and suggest that each cognitive ability influences the dynamics of trust differently. Application: Future automation designs should support cognitive abilities that are linked to the dynamics of trust, such as initial trust formation and trust recovery. Enhancing these specific cognitive processes related to trust enables users to calibrate their trust more accurately.