Radyan Dananjoyo’s research while affiliated with Muhammadiyah University of Yogyakarta and other places

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Publications (27)


Linking empowering leadership and work environment with employee performance: The mediating role of job stress
  • Article

February 2025

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68 Reads

Work

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Khoirunnisa Fitriani

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Radyan Dananjoyo

Background Understanding the influence of empowering leadership and a supportive work environment on job stress and employee performance can help organizations adopt effective management strategies. This, in turn, can lead to higher productivity, better quality of work, and increased organizational success. Objective This study aims to investigate relationship between empowering leadership, work environment, and employee performance by emphasizing the mediating role of job stress. Methods The sample population comprised 100 employees working in the culinary industry in Central Java, Indonesia, who were selected using the purposive sampling method. The data obtained were analyzed using SmartPLS 3.2.9 version to understand relationship between these variables. Results The results showed that empowering leadership had no direct impact on employee performance and job stress. However, work environment was positively associated with employee performance and negatively related to job stress. The results also showed that job stress had a negative effect, and it partially mediated relationship between work environment and employee performance. Conclusion This study significantly advanced the understanding of organizational behavior by emphasizing the essential role of work environment in shaping employee performance. In addition, the results showed that a positive work environment was strongly associated with higher employee performance and reduced job stress.


Validity test.
Reliability test.
R 2 test.
The mediating role of brand experience in the relationship between social media marketing activities and customer based brand equity
  • Article
  • Full-text available

January 2025

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126 Reads

Multidisciplinary Reviews

The primary goal of this study is to experimentally examine the mediating role of Brand Experience in the impact of social media marketing activities on customer-based brand equity (CBBE). We employed a quantitative methodology and designed a survey questionnaire to measure CBBE. The survey was administered to 226 Tokopedia consumers. Our investigation focuses on how social media marketing significantly effect on CBBE. We used structural equation modeling (SEM) in AMOS version 24 for the analysis. Our findings demonstrate social media marketing significantly effect on customer-based brand equity and brand experience. Social media marketing and customer-based brand equity are favorably mediated by brand experience. This study's significance lies in demonstrating how the development of brand experience mediates social media marketing activities and CBBE in e-retail industry is the focal point of this study. This study identified that high levels of engagement, characterized by user-friendliness, prompt response times, and thorough information, are significant determinants of brand experience. The capacity of a company to facilitate collaboration, content sharing, and interactivity contributes significantly to brand experience. The findings validate the study's conclusion regarding the significant relationship between brand experience and e-retailers' SMMA. This study has limitations despite its significant contribution to brand experience in the e-retail sector. The study was conducted in Indonesia, a developing country, and it is crucial to consider that the results may differ from those obtained in industrialized nations. Secondly, future research should evaluate this conceptual framework using alternative methodologies, such as mixed-method design. The research findings should provide more precise insights as they combine quantitative and qualitative techniques. Ultimately, the article's significance to academia and industry will be enhanced by incorporating business performance measures such as market share, return on investment, and profit-loss ratio into the conceptual framework.

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Abusive Leadership in Organizations: Insights from Bibliometric Analysis for Future Research Agenda

January 2025

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1 Read

International Research Journal of Multidisciplinary Scope

Abusive leadership is a critically important issue in modern organizations because of its far-reaching and deeply detrimental effects on employees, teams, and overall organizational performance. Its importance stems from the need to understand, mitigate, and prevent behaviors that can erode workplace well-being and productivity. This bibliometric review examines the evolving landscape of research on abusive leadership from 2010 to 2024, highlighting key trends, influential authors, and prominent journals in the field. Utilizing the Scopus scientific database, the study identifies 362 relevant documents, revealing a significant concentration of research within the domains of Business, Management, and Accounting. The findings underscore the detrimental impact of abusive leadership on employee well-being, motivation, and organizational performance, emphasizing the need for a deeper understanding of its antecedents and consequences. Notable contributors, including Julian Barling and Barbara Schyns, are recognized for their foundational theories and empirical studies, while leading journals such as the Journal of Applied Psychology, Leadership Quarterly and the Journal of Business Ethics are identified as critical platforms for disseminating impactful research. This review not only maps the current state of abusive leadership literature but also provides insights for future research directions, advocating for a multidisciplinary approach to address the ethical and psychological implications of abusive leadership behaviors in organizational settings.



Construct reliability and validity
The Role of Strategic Leadership and Job-Related Motivation on Work Discipline and Employee Performance: A Case of the Life Insurance Sector of Indonesia

December 2024

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18 Reads

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1 Citation

Journal of Management World

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Radyan Dananjoyo

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Muhammad Reydal Kenaz

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[...]

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La Ode Sugianto

Given the importance of strategic leadership in driving organizational success, understanding how it impacts motivation, discipline, and performance is crucial for both scholars and practitioners. Therefore, this study explores the relationships between strategic leadership (SL), job-related motivation (JRM), work discipline (WD), and employee performance within the life insurance sector in Jakarta, Indonesia. A quantitative approach was used, with data collected from 174 employees through structured questionnaires. The obtained data were analyzed using SmartPLS version 3.3.0. The findings revealed that SL significantly and positively influences JRM, WD, and employee performance. JRM was found to have a positive impact on both WD and employee performance. Additionally, WD directly affects employee performance. The results also demonstrated that JRM and WD act as significant mediators between SL and employee performance.


Retraction Note: The Role of Customer Relationship Management to Strengthen Customer Satisfaction Using Product Innovation and Customer Value as Intervening Variable

November 2024

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6 Reads

E3S Web of Conferences

The authors report an unintentional error in publishing an incorrect version of their article in ICTCED 2024 when another final version was already published online. The authors sincerely apologize for any inconvenience this careless conduct might have caused to the journal. Request approved by the proceedings Editors and the Publisher on October 28, 2024.


Organizational Learning and Innovation Development for Logistics Firms in Thailand

September 2024

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53 Reads

E3S Web of Conferences

Given its reputation as a leader in regional manufacturing, Thailand is well-positioned to meet the growing need for cross-border logistics services. “What is the effect of strategic competitive advantages on the advanced access of organizational learning and innovation development in logistics firms in Thailand?” is the research question for this research. Investigating the strategic competitive advantages of Thai logistics companies in relation to organizational learning and the innovation development is, thus, the primary objective of this study. There were 89 Thai logistics which notified as the members of the Thai International Freight Forwarders Association (TIFFA) recognized as the object of the study. This study is using structural equation modeling (SEM) as analysis tools. The primary goal of the research is to determine how organisational learning and strategic competitiveness relate to organisational performance. According to the study's findings, there is a strong link between inventive drives and organisational performance. The research framework may accommodate a range of industry environments and conditions as antecedents. It would be beneficial to the literature to extend this research in subsequent investigations.


Respondents Demographics
The Role of Customer Relationship Management to Strengthen Customer Satisfaction Using Product Innovation and Customer Value as Intervening Variable

September 2024

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28 Reads

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1 Citation

E3S Web of Conferences

The main goals of this study is to examine two main points: (1) CRM's effect on CS; and (2) PI and CV's possible mediating role in these interactions. The poll, conducted for customers of an Indonesian building material retailer, used a purposive sample of 170 respondents. Structural equation modelling (SEM), which uses the PLS SEM application package, is the analytical method used. The study's primary conclusions show that CRM has a positive and significant impact on PI and CV. As a result, CRM has a big impact on CS in the building material retail sector. More significantly, the mediation investigation demonstrated that. PI and CV act as mediators in the link between CRM and CS. In conclusion, this study adds a great deal by showing that PI and CV have a significant positive connection.


RETRACTED: The Role of Customer Relationship Management to Strengthen Customer Satisfaction Using Product Innovation and Customer Value as Intervening Variable

September 2024

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25 Reads

E3S Web of Conferences

The authors report an unintentional error in publishing an incorrect version of their article in ICTCED 2024 when another final version was already published online. The authors sincerely apologize for any inconvenience this careless conduct might have caused to the journal. Request approved by the proceedings Editors and the Publisher on October 28, 2024.


Fig. 1. Research framework.
Discriminant validity
Servant leadership, work engagement and affective commitment in social exchange perspective: A mediation-moderation framework

August 2024

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149 Reads

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2 Citations

Human Systems Management

Background Servant leadership plays a crucial role in fostering employees’ affective commitment within organizations. However, understanding the underlying mechanism through which servant leadership influences affective commitment is important to provide valuable insights into organizational research and practice. Objective This study aims to examine the mediating and moderating role of work engagement on the relationship between servant leadership and affective commitment in social exchange theory (SET). Methods Using the quantitative data via the completion of an online survey derived from employees in Indonesian public health institution, 154 useful data were analyzed using partial least squares structural equation modelling (PLS-SEM). Additionally, SmartPLS version 3.2 was utilized for testing the proposed hypotheses. Results The results of the study show that servant leadership has no significant effect on affective commitment, but significant on work engagement. Also, the finding confirmed that work engagement has a significant effect on affective commitment. Furthermore, the empirical findings highlighted that work engagement fully mediates the link between servant leadership and affective commitment. However, regarding the moderation effect, work engagement does not moderate the relationship between servant leadership and affective commitment. Conclusion Servant leadership, rooted in the philosophy of serving others first, is theorized to have a significant impact on work engagement through the lens of SET. Servant leaders, by prioritizing the needs and development of their employees, foster a supportive work environment characterized by trust and empowerment. In return, employees reciprocate by investing more effort and energy into their work, leading to higher levels of work engagement.


Citations (17)


... Team performance evaluation metrics and their relationship represent the specific indicators and criteria that are used to measure and evaluate the effectiveness of the work of teams. They provide quantitative and qualitative information about the achievement of the goals and objectives of the teams, as well as about their productivity and results (Choi et al., 2020;Udin et al., 2024). Metrics can include factors such as productivity, quality of work, team satisfaction, innovation, and others, which are analyzed and evaluated to determine the strengths and weaknesses of teams and suggest improvements to achieve better results. ...

Reference:

Research on the Correlation between Certain Metrics for Evaluating Team Effectiveness in an Industrial Enterprise
The Role of Strategic Leadership and Job-Related Motivation on Work Discipline and Employee Performance: A Case of the Life Insurance Sector of Indonesia

Journal of Management World

... Additionally, the US has become an important market for gem and jewelry industry exporting countries, including Thailand. Therefore, entrepreneurs must prepare a suitable strategy to enter the US market, especially focusing on consumer groups with purchasing power like Millennials [16] and exporters should plan production appropriately, so to be able to compete in the US [17]. Hence, it would be imperative to investigate the variables that could influence the value of gem and jewelry exports from Thailand to the US, as well as the specific manner in which they would impact these exports. ...

The Role of Customer Relationship Management to Strengthen Customer Satisfaction Using Product Innovation and Customer Value as Intervening Variable

E3S Web of Conferences

... SET applications in organizational studies reflected its academic breadth, especially in understanding the development of employee commitment, satisfaction, and organizational citizenship behaviors [21,22] . Within this context, the role of reciprocal exchanges becomes critical, particularly when employees receive tangible or intangible resources, such as rewards, recognition, or developmental support [23] . ...

Servant leadership, work engagement and affective commitment in social exchange perspective: A mediation-moderation framework

Human Systems Management

... Positive peer norms are associated with increased prosocial behaviors and reduced antisocial behaviors (McKeown & Taylor, 2018). Other findings said that Sustainable village projects can significantly benefit from community involvement and education (Udin et al., 2024). In this case, governmentally sustainable village projects may help communities donate and recycle old clothes by educating residents on the importance of sustainable disposal and providing practical workshops. ...

Leading by example: Creating the environmental Care Village based on waste donation

Multidisciplinary Science Journal

... In this research, we concentrate on the time-varying predictability brought on by economic impacts in factoraugmented forecasting models. As reported by Dananjoyo et al. [23], sample empirical evidence demonstrates that economic factors' predictability can be linked to the underlying economic dimensions. ...

Mediating Roles of Customer Engagement and Satisfaction in the Connection Between E-Retail Customer Experience and Loyalty
  • Citing Article
  • February 2024

International Journal of Sustainable Development and Planning

... This leadership approach fosters psychological empowerment, which completely mediates the association between TL and IWB, indicating that workers who experience empowerment are predisposed to participate in innovative activities (Aristana et al., 2024). TL indirectly impacts IWB through psychological empowerment, knowledge sharing, and work passion, which serve as pivotal mediators within this dynamic (Udin & Dananjoyo, 2024). ...

Exploring three-mediation paths of transformational leadership and innovative work behavior

Journal of Social Economics Research

... Additionally, transactional leadership moderates the effects of extrinsic and intrinsic motivations on job satisfaction, highlighting the importance of aligning leadership strategies with workforce motivations. (Gheitani et al., 2019;Udin et al., 2023) The studies also underscore the significance of Islamic work ethics (IWE) in shaping job satisfaction and organizational commitment through the mediating role of intrinsic motivation. Collectively, these findings offer valuable insights for designing leadership frameworks and motivational strategies to enhance productivity and morale in dynamic organizational environments. ...

The Role of Transformational Leadership on Employee Performance Through Organizational Learning Culture and Intrinsic Work Motivation

International Journal of Sustainable Development and Planning

... In the decision-making process, brand awareness is often one of the primary reference points, especially when consumers are unable to identify other quality indicators, making them a key factor influencing their decisions (Ardiansyah and Sarwoko, 2020;Hoyer and Brown, 1990;Rahinel et al., 2021). Therefore, many companies strive to enhance their product's brand awareness through marketing strategies such as advertising, promotional activities and social media, thereby influencing consumers' purchasing decisions (Dananjoyo and Udin, 2023;Maria et al., 2019;Suherman et al., 2021). Establishing high brand awareness is seen as the starting point for building a relationship with consumers. ...

The Effect of Sustainable Brand Equity on Customer Satisfaction and Customer Loyalty Using Customer Trust as Mediation Variable

International Journal of Sustainable Development and Planning

... The results of this study reveal a negative gap across all service quality dimensions, indicating that customer perceptions of the service fall short of their expectations. This finding is consistent with the studies by Dananjoyo et al. [28] and Hemalatha et al. [24], which also highlighted reliability and responsiveness as key areas requiring improvement in the logistics and port sectors. However, this study differs from Ugboma et al. [21], who found responsiveness to have the largest gap. ...

The Role of Sustainable Service Quality in Achieving Customer Loyalty in the Residential Housing Industry

International Journal of Sustainable Development and Planning

... From a theoretical standpoint, this research adds to the body of knowledge on EP and the function of EE in mediating and understanding the complexity of leaders' perspectives of SMEs in Malawi. Employee engagement has been identified as a mediator in this theory (Udin, 2022). However, the use of suitable leadership styles enhances the productivity, performance, services, satisfaction, organizational commitment, and organizational structure of SMEs (Franco, 2015). ...

The Effect of Transactional Leadership on Innovative Work Behavior: Testing the Role of Knowledge Sharing and Work Engagement as Mediation Variables

International Journal of Sustainable Development and Planning