R H Schaffer's scientific contributions

Publication (1)

Article
Most corporate improvement programs have a negligible impact on operational and financial performance because management focuses on the activities, not the results. By initiating activities-centered programs, such as seven-step problem solving, statistical process control, and total quality management training, managers falsely assume that one day...

Citations

... The studies used different dimensions to determine the level of success rates in different organizations. On the other hand, studies that focused on failure rates included that of Schaffer and Thomson, (1992); Mosadegghrad and Anasarian, (2014). The study conducted by Suhariadi, Purba, and Wicaksono (2015) on the OD implementation process indicates that change in system, structure, and culture results in some superior performance in Airlangga University such as improved ranking of the university around the globe, increased appraisal performance from the external auditor, robust university culture in new-public management as well as improved overall performance based on human resources. ...