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... These include; substantial distances between patients and the nearest healthcare services facility and geographical and topography barriers in some regions (Balarajan et al., 2011;Keyani et al., 2009). Furthermore, there is a shortage of healthcare professionals in some rural and remote regions (Bodavala, 2002;Khan, 2019). One possible solution to address these challenges is the use of technology to conduct live, interactive consultations between primary care physicians, allied health professionals and patients and to transmit medical images and graphics to health professionals for diagnosis (ATA, 2019). ...
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