April 2018
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92 Reads
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1 Citation
Canadian Journal of Behavioural Science/Revue canadienne des sciences du comportement
Managing applicant reactions to entry-level selection processes has been the subject of considerable research, but studies are needed to uncover the process by which test-taking motivation (TTM) affects performance in promotional contexts. We address this gap by proposing and evaluating a process model of promotional exam performance in high-stakes decision-making situations. Our model invokes theory and research on the role of past exam performance, self-set exam goals, and TTM. Empirical findings from a Canadian sample of police officers provides a test of our process model and indicates that past performance on promotional exams influences TTM indirectly through goal difficulty, which in turn influences current exam performance. Implications for managing reactions in promotion contexts are discussed.