Patsy Healey’s scientific contributions

... Manipulating, hiding, distorting information, diverting attention away from important issues, and shifting the debate by exercising power or foregrounding the claim to expertise, on the other hand, do not allow for communication on equal terms (see Schneidemesser's contribution in this volume). The work "The Communicative Turn in Planning" by Patsy Healey (1996Healey ( , 2012 and "The Argumentative Turn in Public Policy" by Frank Fischer and Herbert Gottweis (2012) offer solid guidance on how communication can be successfully designed. The basis consists in finding a common communicative level and not to hurl insults at each other, which is often the case in convened citizens' meetings, which merely create the impression of participation. ...

Reference:

Evaluating Public Mobility: Criteria for Mobility-Related Measurement and Comparison Methods