P. Hupe's scientific contributions
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It was automatically created by ResearchGate to create a record of this author's body of work. We create such pages to advance our goal of creating and maintaining the most comprehensive scientific repository possible. In doing so, we process publicly available (personal) data relating to the author as a member of the scientific community.
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Publication (1)
This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulat...
Citations
... Several related labels have been used to characterise this role, such as 'front line worker' (Maynard-Moody and Musheno, 2003), 'caseworker' and 'welfare administrator' (Schram et al., 2009). Although the labels vary, they all point to a role characterised by working in direct contact with individual citizens and having relative autonomy and discretionary power as 'local policymakers' (Hupe et al., 2015). ...
