Ona Grazhina Rakauskiene’s scientific contributions

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Publications (1)


Assessing the resilience of organizations in the context of uncertainty
  • Article
  • Full-text available

August 2022

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765 Reads

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8 Citations

Measuring Business Excellence

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Ona Grazhina Rakauskiene

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Purpose The purpose of this paper is to define the main dimensions/aspects of resilient organizations and propose a benchmarking model to assess an organization's resilience in the context of uncertainty. Design/methodology/approach The systematic literature review method was applied to collect and synthesize relevant scientific literature from 2001 to 2022 to construct and validate a methodological approach. Findings This paper proposes a conceptualization of organizational resilience as the capacity of an organization to first remain stable; then prepare, absorb and recover after a crisis; adapt to the new environment; and, finally, use the developed experience to enhance the capacity for transformation, playing an essential role for coping with uncertainty. Research limitations/implications Resilience is recognized as organizations’ ability to adapt to the new conditions, influenced by the crises. Moreover, it supports the recognition of the learning phase that allows for growth by constantly learning from emerging situations and gaining unique experiences. These observations allow us to suggest the twofold approach. The first distinguishes the resilience as organizations’ ability to adapt to the changing environment, that is, bounce back, while the second highlights the importance of learning capacity, that is, bounce forward. Practical implications The authors suggest to adopt the conceptual framework of the bounce forward phenomenon using the Resilient Organizations’ Resilience Benchmark Tool to assess organizational resilience. This would determine the overall resilience by identifying the links between bouncing back (preparing, absorbing, recovering and adapting) and bouncing forward (enhancing learning capacity). Originality/value Having reviewed the methodologies in the extant literature to evaluate organizational resilience and explored the similarities and differences between them, the authors concluded that the Resilient Organizations Resilience Benchmark Tool (2017) is the most appropriate three-dimensional tool because of its universality and comprehensive scope. These three dimensions consist of: leadership and culture; networks; and change readiness. This methodology assesses organizations' perspectives regarding resilience based on their ability to respond to and manage crises and their ability to bounce forward successfully.

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Citations (1)


... Recently, the concept has expanded to various domains, encompassing engineering, sociology, economics, and urban planning, among others, indicating its broad relevance to complex systems and human communities. Presently, there is a proliferation of academic literature and scholarly publications deliberating on and defining resilience from diverse standpoints and within varied contexts, spanning individuals, communities, organizations, or ecosystems (see more details in Bartuseviciene et al. (2023), Jenkins (2022), Pawar et al. (2022), Wolanin et al. (2022), Zeng et al. (2023)). Consequently, these works may present theoretical frameworks, different modeling approaches, empirical research, case studies, or pragmatic applications of resilience principles. ...

Reference:

Taking off and Navigating Disruptive and Climate Challenges for Building Resilience in Air Transport Infrastructure
Assessing the resilience of organizations in the context of uncertainty

Measuring Business Excellence