O.I. Gritsenko’s scientific contributions

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Publications (1)


Internal business control of service quality costs: Managerial aspect
  • Article

January 2015

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20 Reads

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12 Citations

O.I. Gritsenko

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The article considers scientific and methodological framework for internal control of service quality costs. The key factors affecting the volume of expenditures on service quality are defined. Separate methods of control and cost management for the use in trade and intermediary activities are identified.

Citations (1)


... For these reasons, and because there are many companies that do not have control mechanisms, the authors tried to explore the basic risks, which the management will accept as a mechanism to force the organizers of production to lead them and apply in management reporting. Most companies in the last phase control conducted audits, which we see in a number of authors such as ( Popovi? et al. 2015;Gritsenko and Skorba, 2015;Panchuk, P., 2015;Skrypnyk and Vygivska, 2015). ...

Reference:

MANAGING AGRICULTURAL COMPANY BY USING INTERNAL CONTROL AND SIGNIFICANCE OF RISK PRESENTATION
Internal business control of service quality costs: Managerial aspect
  • Citing Article
  • January 2015