Nurdasila Darsono’s research while affiliated with Syiah Kuala University and other places

This study aims to examine how career development can affect employee engagement mediated by organizational commitment to employees of PT. Bank Aceh Syariah Head Office (Bank Aceh KPO). The survey was conducted to collect data by distributing questionnaires to a sample of 195 respondents who are employees of Bank Aceh KPO. The analysis method used Structural Equation Modeling (SEM). The result proves that career development affects organizational commitment, organizational commitment affects employee engagement, career development affects employee engagement, and career development affects employee engagement through organizational commitment. The model test also proves that organizational commitment is a variable that functions as a partial mediator. It becomes clear that the model of increasing employee engagement at Bank Aceh KPO is a function of better career development, and stronger organizational commitment.

Peneliti menginvestigasi hubungan employee engagement, meeting application, leadership dan organization performance. Riset ini mengkombinasikan model social media usage yang telah dikembangkan sebelumnya dengan engagement model oleh William Khan. Riset ini menggunakan metode kuantitatif dengan populasi lembaga perguruan tinggi swasta di Propinsi Aceh dan jumlah sampel 280 orang dosen yang diambil dengan teknik purposive sampling berdasarkan pada kriteria tertentu. Hasil analisis model persamaan struktural menunjukan bahwa kinerja perguruan tinggi swasta di aceh dapat dipengaruhi oleh employee engagement, meeting application, dan leadership.

BACKGROUND In the last few decades, the rural bank has a focus of both researchers and policy-makers as it plays a crucial role in promoting the welfare of lower-income groups in most of the underdeveloped and developing countries, including Indonesia. However, as the newly established micro-financing institutions, as compared to the well-established large-scale commercial banks in the country, these micro-financing institutions have been perceived to have a lower level of competitiveness and performance. OBJECTIVE Thus, this study explores and analyzes factors of core competency, innovation, and reputation in determining the competitiveness and performance of the rural banks ( Bank Perkreditan Rakyat - BPRs) in Aceh, Indonesia. It also attempts to empirically investigate and analyze the mediated effect of competitive advantage on the influences of core competency, innovation, and reputation on performance of the BPRs in the country. METHODS 350 employees at the 16 BPRs in 7 districts in Aceh province, Indonesia were selected as respondents of the study using the stratified random sampling technique. The study used the structural equation modeling analysis to examine the interrelationships among the variables, to answer the objectives of the study. RESULTS The study found a positive influence of the core competency, innovation, and reputation on the BPRs’ competitive advantage. Except for the BPRs’ reputation, all variables positively affected the BPRs’ performance. Finally, the study found a significant partial mediated effect of competitive advantage on the relationship between core competency and innovation to the BPRs’ performance and a significant full mediated effect of competitive advantage on the relationship between reputation and the BPRs’ performance. CONCLUSIONS These findings imply that all efforts to enhance the BPRs’ performance should be focused on the improvement of competitive advantage based on enhancing the competency, innovation, and reputation of the BPRs.

The aim of this research is to identify: (1) the influence of shopping experience and the perceived value toward customersatisfaction (2) the influence of shopping experience , the perceived value and customersatisfaction toward customer loyalty (3) the indirect influence of shopping experience and perceived value toward customer loyalty at minimarkets in Aceh evaluated through customer satisfaction.The research was conducted at minimarkets in Aceh. The objects of the study are: shopping experience role, and the perceived value between consumer loyalty and customer satisfaction which become the mediating variables. The number of population in this study is all the customers at minimarkets in Aceh, therefore, the sampling technique used in the research was known as the non- probability sampling. It is conducted by taking the purposive sampling method, it means that the population considered as research sample has certain criterias, At the end, there were 270 respondents as the sample population.Structural Equation Modeling (SEM) was the analysis equipment. The study identifies that the shopping experience and perceived value have positive and significant impact on customer satisfaction and shopping experience, moreover, the perceived value and customer satisfaction provide positive and significant impact toward the customer loyalty. In addition, the shopping experience and the perceived value indirectly give positive impact and significantly influence the customer loyalty of minimarkets in Aceh which shown through thee customer satisfaction.Keywords: Shopping experience, perceived value, customer satisfaction and customers loyalty.JEL Classifications: M1, M3DOI: https://doi.org/10.32479/irmm.7541