Normazwin Ismail’s research while affiliated with MARA University of Technology and other places

Stress at work in commercial complexes could be the host of adverse outcomes for both employees and organisation. The objectives of the study are to determine the relationship between the facilities manager and the occupational stressor. The impact of stress to their health and job performance refers to the physical, emotional and behavioural signs. Data collection is through questionnaire surveys and semi-structured interview to facilities managers within Klang Valley. The frequency of stress symptoms are measured by using nominal scale and ordinal scale. The finding shows that the global forces of the built environment affected the behaviour of facilities managers.

Housing is a basic social need where families can have a comfortable living and work in a sustainable environment. This study aims to determine related factors that influenced the performance of multi-storey low-cost public housing in Malaysia. The data are collected through a semi structured interviews and critical observation on site conducted in four location of public housing in Selangor. Analysis has been made from feedback by the property management, residents and non residents. Findings identified will improve social and physical management requirements and the needs of the residents which can create a better, successful, conducive for affordable low cost public housing.