Mike Uschold’s research while affiliated with The Boeing Company and other places

This is a comprehensive description of the Enterprise Ontology, a collection of terms and definitions relevant to business enterprises. We state its intended purposes, describe how we went about building it, define all the terms and describe our experiences in converting these into formal definitions. We then describe how we used the Enterprise Ontology and give an evaluation which compares the actual uses with original purposes. We conclude by summarising what we have learned. The Enterprise Ontology was developed within the Enterprise Project, a collaborative effort to provide a framework for enterprise modelling. The ontology was built to serve as a basis for this framework which includes methods and a computer tool set for enterprise modelling. We give an overview of the Enterprise Project, elaborate on the intended use of the ontology, and give a brief overview of the process we went through to build it. The scope of the Enterprise Ontology covers those core concepts required for the project, which will appeal to a wider audience. We present natural language definitions for all the terms, starting with the foundational concepts (e.g. entity, relationship, actor). These are used to define the main body of terms, which are divided into the following subject areas: activities, organisation, strategy and marketing. We review some of the things learned during the formalisation process of converting the natural language definitions into Ontolingua. We identify and propose solutions for what may be general problems occurring in the development of a wide range of ontologies in other domains. We then characterise in general terms the sorts of issues that will be faced when converting an informal ontology into a formal one. Finally, we describe our experiences in using the Enterprise Ontology. We compare these with the intended uses, noting our successes and failures. We conclude with an overall evaluation and summary of what we have learned.

Interest in the nature, development and use of ontologies is becoming increasingly widespread. Since the early nineties, numerous workshops have been held. Representatives from historically separate disciplines concerned with philosophical issues, knowledge acquisition and representation, planning, process management, database schema integration, natural language processing and enterprise modelling, came together to identify a common core of issues of interest. There was highly varied and inconsistent usage of a wide variety of terms, most notably, “ontology”, rendering cross-discipline communication difficult. However, progress was made toward understanding the commonality among the disciplines. Subsequent workshops addressed various aspects of the field, including theoretical issues, methodologies for building ontologies, as well as specific applications in government and industry.

This paper is intended to serve as a comprehensive introduction to the emerging field concerned with the design and use of ontologies. We observe that disparate backgrounds, languages, tools, and techniques are a major barrier to effective communication among people, organisations, and/or software systems. We show how the development and implementation of an explicit account of a shared understanding (i.e. an `ontology') in a given subject area, can improve such communication, which in turn, can give rise to greater reuse and sharing, inter-operability, and more reliable software. After motivating their need, we clarify just what ontologies are and what purposes they serve. We outline a methodology for developing and evaluating ontologies, first discussing informal techniques, concerning such issues as scoping, handling ambiguity, reaching agreement and producing definitions. We then consider the benefits of and describe, a more formal approach. We re-visit the scoping phase, and discuss the role of formal languages and techniques in the specification, implementation and evaluation of ontologies. Finally, we review the state of the art and practice in this emerging field, considering various case studies, software tools for ontology development, key reearch issues and future prospects.

We outline some requirements for a comprehensive methodology for building ontologies, and review some important work that has been done in the area which could contribute to this goal. We describe our own experiences in constructing a significant ontology, emphasising the ontology capture phase. We first consider the very general issue of categorisation in modelling, and relate it to the process of ontology capture. We then describe the procedure that we used to identify the terms and produce definitions. We describe a successful way to handle ambiguous terms, which can be an enormous obstacle to reaching a shared understanding. Other important findings include: it may not be necessary to identify competency questions before building the ontology; the meta-ontology can be chosen after detailed text definitions are produced; defining terms which are 'cognitively basic' first can lead to less re-work. AIAI-TR-183 Page 1 of 13 1 Introduction Currently, a considerable body of experience...

This document presents the Enterprise Ontology, a collection of terms and definitions relevant to business enterprises. It was developed as part of the Enterprise Project, a collaborative effort to provide a framework for enterprise modelling. The Enterprise Ontology will serve as a basis for this framework which includes methods and a computer toolset for enterprise modelling. We give an overview of the Enterprise Project, elaborate on the intended use of the Ontology, and discuss the process we went through to build it. The scope of the Enterprise Ontology is limited to those core concepts required for the project, however it is expected that it will appeal to a wider audience. It should not be considered static; during the course of the project, the Enterprise Ontology will be further refined and extended. Copyright AIAI, The University of Edinburgh, 1995 and 1996. Permission to use this ontology for any non-commercial purpose or purposes is granted as long as credit is...