Michal Glowacki’s scientific contributions

... Although with participation as a key area of interest for PSM scholars, some have noted the marginalization of participation of users within PSM products and services. Głowacki and Jackson (2014) observed that increased participation with PSM through digital technologies is moot, highlighting that websites are often 'bolt-on' extras for marketing purposes and not core platforms utilized for content production and distribution. Jakubowicz (2014: 229) notes the decline of user-generated content (UGC) in PSM, suggesting that the use of UGC "seems to remain in most cases [as] marginal forms, either designed to obtain input (…) that professional journalists use in producing their programmes, under their exclusive control, or web pages (…) serving as a display case for UGC. ...

Reference:

Intermediaries exercising influence through algorithms within public service media