Michael Duncan's research while affiliated with University of Canterbury and other places
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Publication (1)
In a country that has experienced over 15 years of politically driven change, the New Zealand Police Service (NZP) is now in the midst of an ambitious change programme called Policing 2000 (P2). Challenging traditional policing assumptions, P2 is a total quality management (TQM) approach that seeks alignment with an increasingly service orientated...
Citations
... It is very important that change managers develop a vision that aligns with the culture of an organization. Having a vision that aligns with the culture of an organization, along with visible results from the implementation of a change project, will ensure that personnel will be receptive to change (Duncan et al., 2001). ...
