Michael A. Cusumano’s research while affiliated with MIT School of Management and other places

... Buyers may be hesitant to spend resources and commit to platform-specific learning if they cannot reliably foresee who they will encounter (Carpenter and Nakamoto, 1989). Also, the presence of a significant amount of transaction costs governs the decision made by the buyer while opting for a particular product-based digital platform firm from the existing technology or while switching from one platform to the new, thereby determining the amount of market share captured by a digital platform firm (Suarez and Cusumano, 2009). ...

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Structure-conduct-performance (SCP) paradigm in digital platform competition: a conceptual framework

... In contrast to discriminative AI, GenAI models aim to generate new data samples (e.g., creating text, images, code) by modeling the probability distribution of the underlying data (Foster, 2022). Given their broad applicability for various domains, GenAI is expected to become a widespread component of many IS (Cusumano, 2023). ...

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Between Enablement and Control - Generative Artificial Intelligence-based Systems Development

... User engagement is crucial to the success of mobile health applications because it encourages sustained interaction, adherence to health interventions, and positive behavior change. To address this issue, there is a pressing need for a credible and accessible source of information that can guide developers and designers in creating engaging mobile applications (Cusumano, 2021). By providing relevant insights and practical guidance, such a resource can equip developers with the necessary knowledge to enhance user engagement and create successful apps in this competitive landscape. ...

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Effective Approaches for User Engagement Improvement in Mobile Health Applications: A Comprehensive Literature Analysis

... Based on the two technology-mediated domains, electronic communications and digital intellectual property, it has been illustrated how technology can impact each of the four components: sensitivity, judgment, motivation, and action. To better understand the challenges of misinformation and fake news spread in online media, Cusumano's (2021) article has been referred for reading and discussion. The article revolves around Section 230 of the U.S. Communications Decency Act of 1996, regulating social media and the Internet. ...

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Scaffolding Undergraduate Students' Ethical Cyber Behaviour With Philosophy and Theory

... She suggests that if platform owners survive the early phases of competition and reach maturity by the time the market tips, they will have garnered such overwhelming bargaining power that their incentive to maintain complementors' goodwill diminishes, and they can then get away with closing platform interfaces. Of course, consistent abuse of bargaining power tends to draw the attention of regulators (see, for example, Gawer, 2022;Cusumano, Gawer, & Yoffie, 2021). It can also motivate disgruntled complementors to evade platform dependency (see Cutolo & Kenney, 2021) and incentivize investors to generate competing platforms. ...

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Alignment in Mature Ecosystems: An Iterative Process Of Interorganizational Influence

... Is the current set of antitrust norms, rules, and laws capable of preventing large AI-based firms from extracting value and wealth, while instead contributing to societal goals(Kenney et al. 2021)? Can self-regulation be helpful (e.g.,Cusumano et al. 2021)? Or do we need new regulatory actions? ...

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Artificial intelligence and shapeshifting capitalism

... Lean principles integrated into educational programs represent a transformative approach to enhancing corporate efficiency and employee competence. In the quest to improve management to reduce costs, Lean thinking has become a globally recognized approach, since it can contribute as much to troubleshooting operational, environmental and cultural (Abreu et al., 2019;Amaro et al., 2019;Cusumano et al., 2021;Yamamoto and Bellgran, 2010). ...

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Lean learning landscape in industrial context: instructors and trainees’ perspectives

... boundaries (Cusumano et al. 2020). Digital platforms have different forms and functions, and their major types include social media, e-commerce, content, and collaboration platforms (Tiwana 2013). ...

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Standardization versus customization in artificial intelligence-based services: what fuels continuous intention to use on digital platforms?

... Digital platforms can act as digital infrastructure to support the aspects of knowledge services mentioned above [28], [29]. One of the most prominent categorizations of digital platforms recognizes that platforms can facilitate transactions and innovations [30], [31]. In our context, innovation platforms are relevant since they usually provide multi-layered and modular architecture (i.e., a platform core) for the realization of digital services [32], [33]. ...

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Conceptualizing AI-driven Knowledge Services for a Circular Economy

... Similarly, Cusumano (2022) defines digital platforms as multi-sided markets in which the more one side is populated, the more valuable the platform becomes to all sides. These externalities create a 'winner-takesall' market and constitutes a powerful incentive for platforms to expand fast (Rietveld and Schilling, 2021). ...

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Platforms, infrastructures and the Futures of market society