Maria de Fatima Oliveira's research while affiliated with University of Illinois at Chicago and other places

Publications (5)

Article
This study traces the rhythms of news storytelling on Twitter via the #egypt hashtag. Using computational discourse analysis, we examine news values and the form of news exhibited in #egypt from January 25 to February 25, 2011, pre- and post-resignation of Hosni Mubarak. Results point to a hybridity of old and newer news values, with emphasis on th...
Conference Paper
This study traced the progression of the rhythms of news storytelling on Twitter via the #egypt hashtag, used most prominently during the Egyptian uprising that led to the resignation of Hosni Mubarak. A frequency analysis was combined with computerized content and an in-depth discourse analysis to study news values and the form that news reported...
Article
This research investigated Philip Morris' crisis communication management strategies during the 1990s through the study of its CEO's speeches. This analysis explored the company's maneuvers to camouflage controversies in acceptable social expectations. Pairing framing theory with centering resonance analysis, this research found 3 distinct frames:...
Article
Purpose – This paper seeks to investigate Philip Morris's responses to a decade-long crisis through the analysis of its CEO's speeches. It also aims to reveal the rich potential of corporate speeches as examples of crisis management strategies. Design/methodology/approach – In total, 67 speeches of Philip Morris's CEO are analyzed using centering r...
Article
Scholars have been increasingly concerned with portrayals of terrorism in mainstream and alternative media outlets following the September 11 and subsequent terrorist attacks in the United Kingdom and Spain. Communication researchers have examined public response and reaction to terrorist attacks, definitions of terrorism, policy questions, media p...

Citations

... In addition to the informational value of individual tags, they may function as normative indicators within a community, which provide tacit guidelines for users on how to both adjust to and influence platform implicit norms that help define the community (Gibbs et al., 2015). Tags often serve to present a collaborative argument on the confluence of shared themes, agenda, and expectations (Baker & Walsh, 2018;Bruns et al., 2016;Enli & Simonsen, 2018;Papacharissi, 2015;Papacharissi and de Fatima Oliveira, 2012). The normative aspect of tagging is especially salient in contemporary social movements and online activist campaigns, where a variety of user-generated tags have become pivotal symbols to connect like-minded individuals and succinct ways of expressing identities and opinions (Papacharissi, 2015). ...
... According to the OECD, trust in government is an important foundation for legitimacy and sustainability of political systems, and is essential for social cohesion and wellbeing as it affects governments' ability to govern and enables them to act without having to resort to coercion[31]. Motivated by the significant decline of citizen's trust in governments over the past decades and the events of the " Arab Spring " , this paper discusses a project that studied the relationship between citizen " trust " , specifically in connection to political actors and service delivery in state institutions, and social protest using visual analysis of approximately 11 million sentiment classified Tweets from the period of the 2014 Brazilian World Cup. The study sought answers to three key questions from the Tweets: 1) how Brazilian citizens felt about their state institutions at the time, 2) how these feelings connected to their sentiments about Brazilian Federal and State government and politicians and 3) how such sentiments translated into collective behaviors. ...
... The author finds that Indonesian news articles framed Islam positively-more moderate and balanced on racism and cultural hegemonythan Australian media (Mahony 2010). Likewise, following the September 11th attacks in the USA and the subsequent Iraq War, studies compared how the war was framed in Western and non-Western media, with evidence of American media using a more positive "liberation" frame while non-Western outlets relied on "conflict," "violence," and "invasion" frames (Dimitrova and Connolly-Ahern 2007; Papacharissi and de Fatima Oliveira 2008;Powell 2011;Smith 2013). ...
... No other uses were observed, but no comprehensive analysis was done in this sense. However, this was expected since a previous study states that the use of CRA demands further interpretive judgment (Oliveira, 2008). Finally, our orientation framework was built on the top 40 words for betweenness centrality for each job title category. ...
... It has been empirically established that effective leadership during a crisis enhances an organization's post-crisis reputation, whereas a leader's mishandling of crisis damages reputation (e.g., Boin and t'Hart, 2003;James & Wooten, 2005;James et al., 2011). According to Jaques (2012), studies of crisis leadership falls into four categories: 1) leadership qualities in crisis management (e.g., König et al., 2021;Meisler et al, 2013;Wooten & James, 2008); 2) leader as crisis communicator or spokesperson (Oliveira & Murphy, 2009); 3) post-crisis leadership (e.g., Coombs, 2000;Jaques, 2009); and 4) leader as the cause of crises (Dubrovski, 2009;O'Rourke, 2004). In the current study, we primarily focus on how corporate leaders act as crisis communicators via open letters during the unprecedented global public health crisis. ...