Madhu Viswanathan’s research while affiliated with Loyola Marymount University and other places

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Publications (41)


What the subsistence marketplaces stream is really about: Beginning with micro-level understanding and being bottom-up
  • Article

November 2017

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27 Reads

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25 Citations

Madhu Viswanathan

This commentary reiterates the essence of the subsistence marketplaces stream in light of the focal paper. The subsistence marketplaces stream provides a granular, micro-level understanding of the intersection of poverty and marketplaces. The term ‘subsistence marketplaces’ was deliberately coined to keep the focus on preexisting marketplaces to learn from in order to design solutions for all contexts. Such marketplaces should be studied in their own right, and not as a means to a preconceived end, whether it be for outside companies or government policy and so forth. We study subsistence marketplaces inside-out rather than outside-in – beginning at the micro level and being bottom-up in deriving implications for many sectors of society. We traverse a journey which is in the opposite direction to beginning with ideological lenses, wherein we have developed an ecosystem of research, forums, curricular innovations and community outreach.



Marketing and Bottom of The Pyramid: a perspective from subsistence marketplace approach
  • Article
  • Full-text available

June 2017

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257 Reads

The present opening paper aims to introduce the Forum on Marketing and Bottom of the Pyramid. The four Forum papers are analyzed from the Bottom-Up perspective of the Subsistence Marketplace. This approach seeks understanding consumers, entrepreneurs and individual and circumstantial behaviors to the daily life of the people in poverty environment, at the micro level. KEYWORDS: Subsistence marketplace, bottom of the pyramid, bottom-up approach. RESUMO O presente texto de abertura tem como objetivo apresentar o Fórum de Marketing e Base da Pirâmide. Os quatro artigos do Fórum são analisados sob a perspectiva Bottom-Up da abordagem do Mercado de Subsistência. Essa abordagem busca compreender os consumidores, os empreendedores e os comportamentos individuais e circunstanciais ao cotidiano das pessoas no ambiente de pobreza, no nível micro. PALAVRAS-CHAVE: Mercado de subsistência, base da pirâmide, abordagem bottom-up.

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Response Pattern Analysis: Assuring Data Integrity in Extreme Research Settings

March 2016

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68 Reads

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20 Citations

Strategic Management Journal

Research summary : Strategy scholars increasingly conduct research in nontraditional contexts. Such efforts often require the assistance of third‐party intermediaries who understand local culture, norms, and language. This reliance on intermediation in primary or secondary data collection can elicit agency breakdowns that call into question the reliability, analyzability, and interpretability of responses. Herein, we investigate the causes and consequences of intermediary bias in the form of faked data and we offer Response Pattern Analysis as a statistical solution for identifying and removing such problematic data. By explicating the effect, illustrating how we detected it, and performing a controlled field experiment in a developing country to test the effectiveness of our methodological solution, we encourage researchers to continue to seek data and build theory from unique and understudied settings . Managerial summary : Any form of survey research contains the risk of interviewers faking data. This risk is particularly difficult to mitigate in Base‐of‐Pyramid or developing country contexts where researchers have to rely on intermediaries and forms of control are limited. We provide a statistical technique to identify a faking interviewer's ex post data collection, and remove the associated data prior to analysis. Using a field experiment where we instruct interviewers to fake the data, we demonstrate that the algorithm we employ achieves a 90 percent accuracy in terms of differentiating faking from nonfaking interviewers . Copyright © 2016 John Wiley & Sons, Ltd.


Figure 1. Research process.  
Figure 2. Substantive insights.
A Bottom-Up Approach to Short-Term Immersion in Subsistence Marketplaces: Methodological and Substantive Lessons on Poverty and the Environment From Tanzania

March 2016

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893 Reads

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23 Citations

Organization & Environment

Madhu Viswanathan

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Maria Jones

We discuss an international immersion research experience conducted by an interdisciplinary team of business and environmental engineering students and faculty in Tanzania. Using this experience as “data,” we bring out methodological and substantive issues in studying the intersection of poverty and the environment. The approach we describe is bottom-up, beginning with micro-level details of life circumstances. Such micro-level details are often the most challenging to learn and the most neglected in terms of informing practice. Our work speaks to a number of issues such as organizing a short research immersion for effectiveness and efficiency, covering different units of analysis in terms of individuals, households, communities, village-level leadership, and the outside ecosystem of organizations using a bottom-up approach, and combining natural science analytical testing with social science to focus on the substantive domains of environments in subsistence contexts.


Table 1 . Sample Characteristics. 
Figure 1. Closed loop system of ordinary subsistence entrepreneurship: A simplified representation adapted from Viswanathan, Rosa, and Ruth (2010). 
Transformative Subsistence Entrepreneurship: A Study in India

December 2014

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1,226 Reads

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86 Citations

Journal of Macromarketing

There are millions of “subsistence” entrepreneurs around the world, located primarily in developing countries, engaging in micro enterprise to eke out a survival living when other labor market options become unavailable. However, the vast majority of them are trapped in a “survival and maintenance” cycle. This paper focuses on a phenomenon involving a subset of subsistence entrepreneurs who do manage to thrive and grow their enterprise. We label the phenomenon transformative subsistence entrepreneurship, reflecting (1) significant positive change in their personal, social and economic well-being, and (2) significant positive influence on their immediate communities. Drawing on 18 in-depth qualitative interviews, we show how the phenomenon plays out and how transformative subsistence entrepreneurs carry out vital marketing activities in their local exchange contexts, rising above substantial life challenges. We contend that the contributions of a network of such transformative subsistence entrepreneurs, each seen at a micro enterprise level of analysis, can accumulate and coalesce to emerge as the backbone of the informal economy at a macroeconomic level.


Reply to Bakkensen and Larson: Population may matter but does not alter conclusions

November 2014

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34 Reads

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2 Citations

Proceedings of the National Academy of Sciences

We report that for highly damaging hurricanes, not for less damaging hurricanes, name femininity predicts more fatalities (1). We suggest this may be because, for damaging storms, factors such as storm names that motivate protective action are more predictive of survival. Bakkensen and Larson (2) assert that our modeling suffers from endogeneity and lack of adjustment for population. The authors report reversed or no effect of hurricane names in models with completely different inputs. We show below that their approach and analyses are flawed, yielding incorrect conclusions.



Reply to Christensen and Christensen and to Malter: Pitfalls of erroneous analyses of hurricanes names

August 2014

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48 Reads

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9 Citations

Proceedings of the National Academy of Sciences

Our article (1) reports evidence for a relationship between femininity of hurricane names and fatality rates, along with experimental evidence that female-named storms elicit lower risk perceptions and preparedness intentions. In response, Malter (2) cites some bloggers’ critiques about inclusion of hurricanes from the era of female-only names, interpretation of results, and external validity of experiments. Christensen and Christensen (3) assert that the conclusions are invalidated by another significant interaction in the model. We show below that these critiques arise from inappropriate statistical treatments or other misunderstandings and do not qualify our findings.


Fig. 1. 
Table 1 . Predicted fatality counts for alternative data selections
Female hurricanes are deadlier than male hurricanes

June 2014

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1,358 Reads

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103 Citations

Proceedings of the National Academy of Sciences

Significance Meteorologists and geoscientists have called for greater consideration of social science factors that predict responses to natural hazards. We answer this call by highlighting the influence of an unexplored social factor, gender-based expectations, on the human toll of hurricanes that are assigned gendered names. Feminine-named hurricanes (vs. masculine-named hurricanes) cause significantly more deaths, apparently because they lead to lower perceived risk and consequently less preparedness. Using names such as Eloise or Charlie for referencing hurricanes has been thought by meteorologists to enhance the clarity and recall of storm information. We show that this practice also taps into well-developed and widely held gender stereotypes, with potentially deadly consequences. Implications are discussed for understanding and shaping human responses to natural hazard warnings.


Citations (31)


... Inequality significantly influences individuals' ability to engage in value appropriation, creation, and distribution through market exchange-core aspects of the marketing discipline (Allianz, 2018;Bapuji et al., 2018;Prabhu et al., 2017). Moreover, the discipline's focus on value creation and exchange between buyers, sellers, and other stakeholders enables it to address and mitigate market failures, potentially reducing inequalities by enhancing market accessibility for all, including marginalized groups (Viswanathan et al., 2024). Additionally, marketing research can offer insights into how to improve already functioning markets by accounting for externalities and unintended consequences that exacerbate inequalities (Lim, 2023;Ordabayeva & Lisjak, 2022). ...

Reference:

Can marketing reduce inequality? Evidence from marketing science
Addressing grand challenges through the bottom-up marketing approach: Lessons from subsistence marketplaces and marketplace literacy

Journal of the Academy of Marketing Science

... It has been shown to improve students' understanding of the subject, critical thinking, problem-solving skills, and social competences using pedagogical practices such as problem-based learning, simulations, role plays, and collaborative learning (Okoli et al., 2019). Such pedagogies and programs which integrate technology, online media, gaming, virtual reality, and design, are seen as best practices for providing experiential learning in cross-cultural and interdisciplinary contexts (Viswanathan et al. 2022). ...

Global Virtual Immersion in a Post-Covid World: Lessons Learned in Moving from Sympathy to Informed Empathy in Subsistence Marketplaces
  • Citing Article
  • November 2022

Journal of Teaching in International Business

... During his time at Illinois, Kent Monroe established himself as the leading marketing scholar in the domain of behavioral pricing and also served as the editor of the Journal of Consumer Research (1990Research ( -1993. Likewise, Madhu Viswanathan pioneered the field of subsistence marketplaces (e.g., [33,34]) and also developed a successful non-governmental organization that enhances the market literacy of underprivileged individuals across several countries. Finally, Jag Sheth (who pioneered many aspects of our field during his long and illustrious career) served on the faculty of the University of Illinois from 1969 to 1984 and made important contributions to a variety of different domains, including buyer behavior [24], multivariate inquiry [25], and consumer word-of-mouth activity [26]. ...

Exchanges in Marketing Systems: The Case of Subsistence Consumer–Merchants in Chennai, India
  • Citing Article
  • May 2010

Journal of Marketing

... Voola et al. (2022) called for the integration of SDGs into marketing education, which they stated could aid in the development of a sustainability mindset for future business leaders. Gau and Viswanathan (2018) advocated for the use of the SDGs to guide future work in subsistence marketplaces. They also underscored the need for educators and academic communities to raise student awareness of sustainability by integrating SDGs into the classroom. ...

A Bottom-up Perspective on Sdgs: The Subsistence Marketplaces Approach
  • Citing Article
  • March 2018

Social Business

... In conclusion, the interplay between young consumerism and multi-stakeholdership within the infodemic era necessitates comprehensive approaches for youths and other stakeholders to navigate the evolving digital landscape. Notably, stakeholdership efforts should be prioritized in less-developed countries as the digital gap remains wide (Viswanathan et al., 2021;Aguilar-Rodríguez and Arias-Bolzmann, 2023;Gong et al., 2022). Finally, this editorial also highlights the need to consider the implications of responsibility and responsible stakeholdership to gain renewed understanding of the social phenomenon concerned. ...

Marketplace Literacy Education and Coping Behaviors Among Consumer‐Entrepreneurs in Subsistence Marketplaces During Demonetization in India
  • Citing Article
  • March 2020

Journal of Consumer Affairs

... Leading scholars in emerging consumer markets believe that people living in emerging markets and low-income communities should be understood from their perspective. Adding to the dominance of the current top-down approach, the alternative way is to facilitate a more nuanced understanding of interactions among entrepreneurs, consumers and communities where businesses operate (Viswanathan et al., 2019). Therefore, the emerging consumer marketplace setting is an understanding of the consumer context rooted in emerging consumers' world views and living standards. ...

Subsistence Marketplaces: Challenges and Opportunities
  • Citing Article
  • January 2019

Journal of Public Policy & Marketing

... Agri-food micromarketing is commonly provided as the marketing performed by the 'individual decision maker in the agri-food marketing system, for example a farmer and an agri-food enterprise manager, and uses the principles of marketing management' ( Kohls & Uhl, 2015). However agri-food micromarketing needs to consider within BOP-SM contexts the 'multitude and diversity of cultural factors and the chronic uncertainty, that gets exacerbated by transient shocks that may occur with untoward emergencies or calamities' (Viswanathan et al., 2019;Viswanathan & Sreekumar, 2017) and consequently agri-food micromarketing needs to tender with the required variability and flexibility (Pels & Sheth, 2021) as well as the implied adaptability. Kohls & Uhl, (2015) provide that agri-food macromarketing gives the 'big picture of how the food system is organized, how well it performs its economic and social tasks, and how the food system is changing over time'. ...

Chapter 1 Evolving and Expanding Marketing to Address Challenges and Opportunities in BoP Markets: Looking Back and Forward
  • Citing Chapter
  • December 2018

... By centering on structural and individual barriers for social development (Hong, Gumz, et al., 2021), PSS-I opens the door for system transformation to begin at the individual level and nudge the next system to respond with PSS-O. In the same vein, Viswanathan, Duncan, Grigortsuk, and Sreekumar (2018) suggest that "a bottom-up approach grounded in micro-level understanding of the thinking, feeling, behavioral, and social aspects of living with low income and associated low literacy can lead to greater understanding and improvement of interactions in the health arena" (p. 658). ...

A Bottom-Up Approach to Understanding Low-Income Patients: Implications for Health-Related Policy
  • Citing Article
  • September 2018

The Journal of Law Medicine & Ethics

... We do so by investigating the effects of key antecedents, mediators, outcomes and importantly actionable moderators in relation to customer engagement with appbased mobile financial services in a subsistence B2B value-chain setting. To guide the identification and examination of these associations, we particularly used the subsistence marketplace theorization building approach that takes an inside-out lens in examining the informal sector from the bottom-up, starting at the micro-level to study the fundamental micro-value chain issues at a more granular level than higher-level meso/macro-level vantage points would allow (Vargo & Lusch 2017;Viswanathan 2017a). For instance, we use a micro-foundational approach in gathering novel insights into the role and actions of subsistence micro-enterprises (here microsuppliers) in locating, identifying and applying new knowledge (i.e., using individual-level absorptive capacity theory: Cohen and Levinthal, 1990). ...

What the subsistence marketplaces stream is really about: Beginning with micro-level understanding and being bottom-up
  • Citing Article
  • November 2017

... Further study on literature survey shows that there are some social economic constraints faced by family members [29] in case of making purchase decisions on food and personal hygiene [28]. For these two types of products husband and wives have been seen to assume similar responsibility [30]. As women are entering the workforce, husbands are now taking vital decisions on purchase of products [31]. ...

Marketing in Subsistence Marketplaces
  • Citing Chapter
  • January 2008