Limor Shifman’s research while affiliated with Hebrew University of Jerusalem and other places

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Publications (53)


HOW TO DO THINGS WITH “VALUES”: A CROSS-LINGUISTIC ANALYSIS OF THE MEANINGS AND FUNCTIONS OF A CORE CONCEPT ON TWITTER
  • Article

March 2023

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31 Reads

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1 Citation

AoIR Selected Papers of Internet Research

Avishai Green

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Tommaso Trillo

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[...]

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Limor Shifman

The term _values_ is prominent in political discourse. Yet its ubiquity is matched by its vagueness, especially when considering usage among different cultures. Twitter provides a promising venue for exploring the contested political discourse surrounding this term. In this paper, we study the use of the term values on Twitter across different language communities. We ask: _what meanings do users ascribe to the term “values”?_ and _what are the social and political discursive functions of the term?_ For both questions, we will explore cross-cultural similarities and differences. We compiled a corpus of around 15 million tweets containing the term _values_ from 2019-2021 in English, German, Italian, Japanese, and Korean. We use two complementary methods for analyzing the data: 1) a big-data computational analysis, finding the most prominent terms co-occurring with and phrases containing the term _values_; 2) a systematic content analysis of a smaller subset of the corpus. *Preliminary Results of English and Japanese tweets suggest* fundamental differences in how the two languages frame _values_: while the term in English appears mainly in a partisan political context, Japanese usage is far more personal and apolitical. In the English corpus, the term is often invoked in politically motivated rhetorical attacks, often alleging hypocrisy. In the Japanese corpus, tweeters use the term to promote a societal norm of respecting others’ values and to discuss generational gaps. Our analysis demonstrates the potential of Twitter-based research for unpacking the meanings and functions of this core concept, across cultures.


“I LOVE THIS PHOTO! I CAN FEEL THEIR HEARTS”. HOW USERS ACROSS THE WORLD EVALUATE SOCIAL MEDIA PORTRAITURE

March 2023

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17 Reads

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1 Citation

AoIR Selected Papers of Internet Research

Personal portraits on social media are value-laden constructs. Whether documenting graduation or flexing in the gym, users express what they care about and present it for others to evaluate. Since “global” portrait genres are produced and consumed in different locales, their interpretation and evaluation may vary. We thus ask: What values do people identify in different types of social media portraits? Which evaluative criteria do they use when judging them? An analysis of 100 interviews with users from Germany, Italy, Japan, South Korea, and the United States reveals that people consistently recognize genre-specific values in portraits and evaluate them through a narrow set of communication-related criteria. Such evaluations vary somewhat cross-culturally in ways that only occasionally match established comparative literature on values. We reflect on the relational character of the criteria adopted for the evaluation of portraits worldwide, highlighting its association with new modes of sociability in digital spheres.



Demographic information of the interviewees
“I love this photo, I can feel their hearts!” How users across the world evaluate social media portraiture
  • Article
  • Full-text available

March 2023

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98 Reads

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4 Citations

Journal of Communication

Portraits on social media are value-laden constructs. Whether documenting graduation or flexing in the gym, users express what they care about and present it for others to evaluate. Since “global” portrait genres are produced and consumed in different locales, their interpretation and evaluation may vary. We thus ask: What values do people identify in different types of social media portraits? Which evaluative criteria do they use when judging them? An analysis of 100 interviews with users from Germany, Italy, Japan, South Korea, and the United States reveals that people consistently recognize genre-specific values in portraits and evaluate them through a narrow set of communication-related criteria. Such evaluations vary across cultures in ways that only occasionally match established comparative literature on values. We reflect on the relational character of the criteria adopted for the evaluation of portraits worldwide, highlighting its association with new modes of sociability in digital spheres.

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Governing principles: Articulating values in social media platform policies

March 2023

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11 Citations

New Media & Society

As sites where social media corporations profess their commitment to principles like community and free speech, policy documents function as boundary objects that navigate diverse audiences, purposes, and interests. This article compares the discourse of values in the Privacy Policies, Terms of Service, and Community Guidelines of five major platforms (Facebook, Instagram, YouTube, Twitter, and TikTok). Through a mixed-methods analysis, we identified frequently mentioned value terms and five overarching principles consistent across platforms: expression, community, safety, choice, and improvement. However, platforms limit their burden to execute these values by selectively assigning responsibility for their enactment, often unloading such responsibility onto users. Moreover, while each of the core values may potentially serve the public good, they can also promote narrow corporate goals. This dual framing allows platforms to strategically reinterpret values to suit their own interests.


Figure 1. Perceived communicative values.
Figure 2. Perceived societal values.
Hashtag activism found in translation: Unpacking the reformulation of #MeToo in Japan

March 2023

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189 Reads

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4 Citations

New Media & Society

In 2017, the MeToo hashtag spread across the globe. However, it showed limited success in the Japanese Twittersphere and instead inspired local initiatives such as #WeToo and #Furawādemo (“flower demo”). To understand this reformulation, we analyzed 15 interviews with Japanese social media users and 119 Japanese newspaper articles. The results corroborate the framework we label VTM (values, topics, media), suggesting that an intersection between perceived Japanese values, the topic’s gendered and sexual nature, and media affordances explain the movement’s local development. While perceived Japanese values clash against those associated with #MeToo, new formulations “soften” the protest by blending in values such as reserve and harmony. Overall, we show how perceptions of popular values rather than values as essential orientations shape activism. Finally, we discuss the study’s implications for understanding cultural variance in cyberactivism, highlighting how divergent notions of “safe space” shape such movements.


Figure 1. A summary of the study's methods and main analytical stages.
A summary of our typology of social media rituals
A typology of social media rituals

July 2022

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556 Reads

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14 Citations

Journal of Computer-Mediated Communication

Given its massive volume and rapid development of new trends, the universe of user-generated content may seem utterly chaotic. Yet the flow of content is underlined by deep-rooted patterns of communication. In this article, we present the first systematic attempt to identify these patterns using the concept of social media rituals. Understood as typified communicative practices that formalize and express shared values, rituals offer a productive path to categorize popular genres of content and trace the values they convey. Integrating theoretical literature on rituals with empirical studies of social media genres, we develop a typology of 16 rituals that express diverse values, ranging from respect and responsibility to materialism and pleasure. Furthermore, we show that rituals embed different notions of good communication, as reflected in the values of authenticity, persuasion, affiliation, and demonstration. Finally, we discuss how our framework can facilitate comparative investigations of user-generated content and platform values.


Figure 1. Semantic networks of keywords. Note: Semantic networks of the 50 most frequent words used in 2020 New Year's resolution tweets in five languages. The size of each node is proportional to its betweenness centrality (a measure of the extent to which it is central to paths in the overall network). The width of a tie between two words is proportional to the number of tweets containing both.
A cross-tabulation of values across five languages.
The value(s) of social media rituals: a cross-cultural analysis of New Year’s resolutions

October 2021

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274 Reads

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16 Citations

Information Communication and Society

New Year’s resolutions are acts of valuation where people express ideas about what is important and worthwhile in life. Although resolutions have a long history, the twenty-first century has transformed the practice into a social media ritual with greater visibility, interactivity, and reach. Using this unique event to explore the globalization of values, we analyze tweets about New Year’s resolutions in English, German, Italian, Japanese, and Korean. Combining network analysis (n = 160,592) and content analysis (n = 2000), we compare discursive topics, modes of ritual participation, and the values expressed in resolutions. Our findings indicate both that the ritual crosses cultures and that there are language-specific dynamics that do not map neatly onto established divisions between ‘Eastern’ and ‘Western’ value orientations. Instead, we identify three underlying tensions organizing the articulation of values: self-acceptance vs. self-improvement, public vs. private, and conformity vs. oppositionality. We discuss these in relation to an overarching tension between local contexts and global platform cultures. Finally, we explore the study’s broader implications for understanding the interaction between values, norms, and global communicative practices.


Figure 1. Examples of the two "memetic commemoration" subgenres, contextualized in Instagram's and Twitter's interfaces.
Date, commemoration and number of posts.
Memetic commemorations: remixing far-right values in digital spheres

September 2021

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202 Reads

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23 Citations

Information Communication and Society

This paper examines memetic content as a window into the values expressed by far-right constituents. Our main premise was that far-right memes are a site of interaction between two types of values: those of the far-right as a social movement and those characterizing memetic communication on social media. We studied this notion through a case from Italy: the photo-based meme genre of ‘alternative calendar commemorations’ that memorialize events or figures important to the far-right imaginary. A multi-modal qualitative analysis based on Schwartz’s theory of personal and political values yielded mixed results. As expected, we found strong appeals to collectivistic values such as patriotism and tradition. Yet some of the individualistic values associated with memes, such as self-direction and authenticity, were also evident in the corpus. We conclude by discussing how this blend of values challenges both well-established value theories and perceptions about the political work of far-right memes.


HASHTAG ACTIVISM LOST IN TRANSLATION: THE REFORMULATION OF #METOO IN JAPAN

September 2021

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50 Reads

AoIR Selected Papers of Internet Research

In 2017, the #MeToo movement lit up Twitter. In Japan, however, it was almost nonexistent and morphed into other forms of hashtag activism: #WeToo, #WithYou, and #furawademo (“flower demo”). This paper investigates both the absence of #MeToo in Japan and its reformulations. We hypothesize that these could be explained through the interplay of three avenues: (1) values—the literature on values in Japan foregrounds harmony, collectivism, and the avoidance of shame; (2) Topic—gender and sexual harassment—drawing on literature on the rootedness of sexism in this society; (3) Platform—mounting concerns over privacy issues on Twitter in Japan. We conducted fifteen interviews with Japanese men and women from varied backgrounds and assembled 119 newspaper articles that explain why people are reluctant to speak up. We applied a combination of grounded and thematic analysis to analyze these samples. Our analysis affirmed that the three avenues are key to understanding the movement’s absence and reformulation. Perceived Japanese values clash against the values that respondents and newspapers detected in the movement, and the new formulations are evaluated as “softening” the protest by blending in acceptable values. However, while most participants appreciated the movement, they were afraid of retaliation and isolation, given their perception of Japanese values. We tentatively argue that it’s not values as essential orientations but the prevalent perceptions of popular values that limit activism. Such perceptions of national values become self-fulfilling prophecies; people “perform” the values that they think others will appreciate and, in so doing, reinforce those values.


Citations (41)


... The impacts of user-driven platform governance can be further weakened due to the profit-oriented nature of platforms, which renders any voices, including critical ones, into profitability (Scharlach et al., 2023). In this user-initiated and expressive form of platform governance, users must project their opinions about a platform via the platform (van Dijck et al., 2018), and for platform owners, content is synonymous with data, and the sheer volume of data streams is of paramount interest (Srnicek, 2017). ...

Reference:

Empowered or Constrained in Platform Governance? An Analysis of Twitter Users’ Responses to Elon Musk’s Takeover
Governing principles: Articulating values in social media platform policies
  • Citing Article
  • March 2023

New Media & Society

... B. Hallinan, R. Scharlach, and L.Shifman studied the construction of values on social media platforms; they differentiated three value scales relevant to social media platforms (personal, cultural, and infrastructural values), which can be explicit, implicit, or invisible (Hallinan, Scharlach and Shifman, 2022: 204). T. Trillò et al. investigated by interview method the values conveyed through social media portraits and considered how social media users from five countries (Germany, Italy, Japan, South Korea, and the United States) evaluate such content (Trillò et al., 2023). In the present study, we compare the values in the photographic practices of Instagram users in Germany and Ukraine using a visual interpretation of R. Inglehart's verbal methodology for studying cultural values (traditional, modernist, and postmodernist values). ...

“I LOVE THIS PHOTO! I CAN FEEL THEIR HEARTS”. HOW USERS ACROSS THE WORLD EVALUATE SOCIAL MEDIA PORTRAITURE
  • Citing Article
  • March 2023

AoIR Selected Papers of Internet Research

... But visual portraits developed historically as value-laden constructs embedding social, racial, gendered, and classed hierarchies (Poole 1997). The 'family portrait' has thus long played an ideological role in reinforcing Eurocentric representations of what constitutes a 'family' while occurring within the broad category of the 'mediated portrait' (Trillò et al. 2023). Nicholas Mirzoeff (2023: 45) in 'White Sight. ...

“I love this photo, I can feel their hearts!” How users across the world evaluate social media portraiture

Journal of Communication

... Furthermore, it is worth noting that the #MeToo movement has not gained as much traction in Japan compared to international arenas [35,36]. Cultural factors allegedly create an environment where public discourse is challenging [33]. ...

Hashtag activism found in translation: Unpacking the reformulation of #MeToo in Japan

New Media & Society

... After the global spread of Web 2.0, social media platforms became one way to practice platform politics -arguably the most popular -since most political parties have yet to adopt custom-made platforms. At present, both the scholarship and the general public are aware that social media is not neutral, due to automatic filtering and heavy content moderation, incorporating implicit bias and reflecting their owners' normative commitments (Chander and Krishnamurthy, 2018;Hallinan et al., 2022). Moreover, since private companies can modify proprietary algorithms, control by political parties starts and ends with page management. ...

Beyond Neutrality: Conceptualizing Platform Values

Communication Theory

... Rituals and identity share a close connection because, through rituals, the practicing group communicates and reflects its existence through various symbols and meanings, serving as a marker of its identity (Marsh 2004, Summers-Effler 2006, Trillò et al. 2022, Van Der Beek 2017. Ritual holds a crucial position in discussions about identity for several reasons. ...

A typology of social media rituals

Journal of Computer-Mediated Communication

... That code and software would, like any other cultural or intellectual creation, be infused with the values of the habitus that surrounds its production (Airoldi, 2022;Hillis et al., 2013) is not surprising and is a seemingly natural conclusion arising from an interactional view of cultural production. And yet unpacking the specific values within the digital architecture of platforms (Hallinan et al., 2021) poses challenges due to their opacity and can only be parsed apart through a close granular analysis. Given the significant amount of our social lives transacted on digital platforms, such an analysis points to the nature of cultural power and its political and ideological consequences in the digital world. ...

The value(s) of social media rituals: a cross-cultural analysis of New Year’s resolutions

Information Communication and Society

... The proliferation and penetration of digital media across the globe over the past two decades have witnessed the accelerated growth of hate content online (Daniels, 2008(Daniels, , 2013Winiewski et al., 2016;Ganesh, 2018Ganesh, , 2020Askanius, 2021;McSwiney et al., 2021;Trillò and Shifman, 2021). The affective nature of hate constitutes its virality, shaping the economic model of platform capital, with hate generating revenue streams. ...

Memetic commemorations: remixing far-right values in digital spheres

Information Communication and Society

... (Vermeulen & van den Akker 2010) Small narratives on Instagram are not imposed from the outside but are involuntarily created by Instagrammers themselves through sharing, liking practices, and so-called "folk taxonomy" or "folksonomy" (Noruzi 2006;Highfield and Leaver 2014). I. e., using hashtags allows users of the social media platform to become authors of the classification of photo and video images (Doring et al. 2016;Baker and Walsh 2018;Trillò et al. 2021;Zappavigna and Ross 2022). The strategy of generating hashtag categories can be used to create a community of interest or a set of mini-orders, with specific aesthetic principles of the content evaluation. ...

What Does #Freedom Look Like? Instagram and the Visual Imagination of Values

Journal of Communication

... [he or she] is not living up to his own professed ideal" (Shklar, 1984) . While discourse on political hypocrisy dates centuries back, it has only intensified online, buoyed by social media's amplification of polarization (Allcott et al., 2020) and valorization of authenticity (Hallinan et al., 2021). ...

Mapping the transnational imaginary of social media genres

New Media & Society