Koert van Ittersum's research while affiliated with University of Groningen and other places
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Publications (92)
BACKGROUND
Following the need for prevention of non-communicable diseases, mobile health (mHealth) apps are increasingly used for promoting lifestyle behavior changes. While mHealth apps have the potential to reach all population segments, providing accessible and personalized services, their effectiveness is often limited by low participant engage...
Food serving sizes are on the rise and this increase is one factor contributing to both obesity and food waste. Hence, reducing serving size is a potentially effective strategy for lessening overconsumption and food waste—but it carries the risk that consumers may perceive the smaller serving size as too small, lowering satisfaction. This research...
The classification of red meat as “probably carcinogenic” and processed meat as “carcinogenic” was followed by pleas to place warning labels, akin to those used for tobacco products, onto meat products. These labels educate people about the health risks associated with the target behavior and are typically accompanied by graphic imagery that elicit...
BACKGROUND
Socioeconomic disparities in the adoption of preventive health programs represent a well-known challenge, with programs delivered online serving as a potential solution. The preventive health program examined in this study is a large-scale, open access online platform operating in the Netherlands, aimed at improving the health behaviors...
Background:
Socioeconomic disparities in the adoption of preventive health programs represent a well-known challenge, with programs delivered via the web serving as a potential solution. The preventive health program examined in this study is a large-scale, open-access web-based platform operating in the Netherlands, which aims to improve the heal...
In recent years, edible insects, lab-grown meat, and vertically farmed produce have been praised as potential sustainable food alternatives to the increasingly unsustainable Western diet. Although these sustainable food alternatives offer considerable benefits, consumers typically reject them without much consideration. When prompted to explain the...
Two prominently discussed sustainable food alternatives—lab-meat and edible insects—elicit disgust among consumers, thereby preventing acceptance. While providing prospective consumers with more information on, for instance, the environmental benefits of lab-meat has shown some success in increasing consumer acceptance, we argue that the disgust re...
Some companies design processed foods to contain aesthetic imperfections such as non-uniformities in shape, color, or texture. Simultaneously, consumers annually discard millions of pounds of unprocessed, safe-to-eat fruits and vegetables owing to aesthetic imperfections. Why design processed foods with aesthetic imperfections when people discard u...
Past research suggests that people's beliefs about the malleability of their body weight influence their motivation to engage in healthful behaviors: people who perceive their body weight as fixed (entity theorists) engage less in healthful behaviors than people who perceive their body weight as changeable (incremental theorists). Accordingly, curr...
Samenvatting
Ik heb met bijzonder veel interesse en waardering het artikel ‘Snacks and the City’ gelezen, waarin een veldonderzoek wordt beschreven om gezond snacken te promoten. Wat een mooi en waardevol experiment en wat geweldig om hier als hoogleraar Marketing en Consumentenwelzijn vanuit een marketingperspectief op te mogen reflecteren.
Research on the asymmetric effect of negative versus positive affective states (induced by gains or losses) on scope of attention, both at a perceptual and a conceptual level, is abundant. However, little is known about the moderating effect of anticipating gains or losses versus actually experiencing them and about any downstream consequences of t...
Product packaging is an important instrument for marketers to draw consumer attention to specific product information and influence product perceptions. The purpose of this research is to investigate whether exposure to a product's packaging can also activate specific mindsets that, once activated, alter consumers' food perceptions. The results of...
We propose a theory-based model of the shopper journey, incorporating the rich literature in consumer and marketing research and taking into account the evolving retailing landscape characterized by significant knowledge, lifestyle, technological, and structural changes. With consumer well-being at its core and shopper needs and motivations as the...
Boundary research can be risky, but it can also move academic disciplines into wider areas of influence. To help reduce the risk and increase the reward, this article describes new tools that boundary researchers can use to get started, published, and promoted. These include writing for surprising impact, positioning their research against a larger...
Does the use of teaspoon units in dose recommendations on Drug Facts panels of liquid medicine lead to dosing errors and could any such errors be reduced if millimeter units were used instead?
Participants given dosing instructions in teaspoon units were twice as likely to choose a kitchen teaspoon as those given instructions in milliliter units (3...
Boundary research can be risky, but it can also move academic disciplines into wider areas of
influence. Fittingly, the new Journal of the Association for Consumer Research’s mission is to
expand the boundaries of consumer behavior and to deepen its impact. Each issue focuses on
having an impact both in consumer research and beyond. In the context...
Inaugural speech for the acceptance of the chair Marketing and Consumer Well-Being at the Faculty of Economics and Business at the University of Groningen
on Tuesday, May 12 2015
In this paper, we investigate whether and how the presence of remanufactured products and the identity of the remanufacturer influence the perceived value of new products through a series of behavioral experiments. Our results demonstrate that the presence of products remanufactured and sold by the original equipment manufacturer (OEM) can reduce t...
The media industry has undergone a fundamental shift over the last decade as new online distribution channels have proliferated in an unprecedented manner. Although mobile devices have experienced rapid adoption among consumers, their effect on consumer behavior and their subsequent implications for publishers and advertisers have yet to be underst...
Research on the self-serving of food has empirically ignored the role that visual consumption norms play in determining how much food we serve on different sized dinnerware. We contend that dinnerware provides a visual anchor of an appropriate fill-level, which in turn, serves as a consumption norm (Study 1). The trouble with these dinnerware-sugge...
While the interest in smart shopping carts is growing, both retailers and consumer groups have concerns about how real-time spending feedback will influence shopping behavior. Building on budgeting and spending theories, the authors conduct three lab and grocery store experiments, the results of which robustly show a diverging impact of real-time s...
Extraverted children are hypothesized to be most at risk for over-serving and overeating due to environmental cues - such as the size of dinnerware. A within-subject field study of elementary school students found that extraverted children served themselves 33.1% more cereal in larger bowls (16-oz) than in smaller (12-oz) bowls, whereas introverted...
This research demonstrates that decision makers’ time perspective — a cognitive, temporal bias that leads people to overemphasize the past, present, or future in their decision making — systematically influences self-reported behavioral intentions and thus intention-behavior consistency for distant-future behaviors. Whereas present-hedonistic indiv...
In order to better understand decision maker’s perceptions of the importance of attributes, Goldstein (1990) differentiates between global and local interpretations of attribute importance. While the appreciation for the distinction is growing, research on the relationship between measures of global and local importance is inconclusive. We believe...
a b s t r a c t In order to better understand decision maker's perceptions of the importance of attributes, Goldstein (1990) differentiates between global and local interpretations of attribute importance. While the appre-ciation for the distinction is growing, research on the relationship between measures of global and local importance is inconclu...
Despite the challenged contention that consumers serve more onto larger dinnerware, it remains unclear what would cause this and who might be most at risk. The results of five studies suggest that the neglected Delboeuf illusion may explain how the size of dinnerware creates two opposing biases that lead people to overserve on larger plates and bow...
Recent research shows that environmental cues such as lighting and music strongly bias the eating behavior of diners in laboratory situations. This study examines whether changing the atmosphere of a fast food restaurant would change how much patrons ate. The results indicated that softening the lighting and music led people to eat less, to rate th...
In this paper, we investigate whether and how the presence of remanufactured products and the identity of the remanufacturer influence the perceived value of new products through a series of behavioral experiments. Our results demonstrate that the presence of products remanufactured and sold by the Original Equipment Manufacturer (OEM) can reduce t...
Which soldier in a platoon is most likely to be a future hero? A unique, proprietary survey of 526 World War II combat veterans shows two distinct profiles of combat-decorated veterans. While both rate highly on three common personality characteristics - leadership, loyalty, and risk-taking - the strength of these dimensions vary between those who...
both of whom helped with this project as graduate students at the University of Illinois. Also, special thanks for Marjan van Ittersum for sorting, coding, and entering all of the data for this project.
Does the context in which people first experience a foreign or unfamiliar food shape long-term preferences for that food? While there is abundant research demonstrating the immediate effects of environmental cues on food consumption, research investigating the potential long-term effects of contextual experiences with a food on preference remains s...
Although almost one in three U.S. households shops on a budget, it remains unclear whether and how shoppers track their in-store spending to stay within those budgets. A field study and two laboratory studies offer four key generalizations about budget shoppers in grocery stores: (1) They predominantly use mental computation strategies to track the...
Although one in three American households shops on a budget, it remains unclear whether and how shoppers track their in-store spending to stay within budget. A pilot study shows that budget-constrained grocery shoppers predominantly use mental computation strategies to track their in-store spending. Two lab experiments demonstrate that shoppers ada...
Although almost one in three U.S. households shops on a budget, it remains unclear whether and how shoppers track their in-store spending to stay within those budgets. A field study and two laboratory studies offer four key generalizations about budget shoppers in grocery stores: (1) They predominantly use mental computation strategies to track the...
Despite multiple calls for the integration of time into behavioral intent measurement, surprisingly little academic research examines timed intent measures directly. In two empirical studies, the authors estimate individual-level cumulative adoption likelihood curves - curves calibrated on self-reported adoption likelihoods for cumulative time inte...
To operate effectively in global markets, marketing managers need to understand that consumer response to globalization may be more complex than is commonly assumed. We examine a proposed conceptual framework to describe consumers' responses to globalization through a cross-national survey on consumer support for a pan-European government policy ai...
to analytically investigate an OEM's strategy in the presence of competition from third-party remanufacturers. Existing literature has argued that because the presence of third-party competition is detrimental for the OEM, it should pursue remanufacturing or collection of used products to preempt third-party remanufacturers. By incorporating the ee...
How does a person's first experience with a foreign or unfamiliar food shape their long-term preference and behavior toward that food? To investigate this, 493 American veterans of World War II were surveyed about their preference for Japanese and Chinese food. Pacific veterans who experienced high levels of combat had a stronger dislike for these...
Athens, Greece, Series of International Seminars in Marketing & Communication, June.
How is heroism related to leadership? A survey of 526 World War II combat veterans suggests leadership, loyalty, and risk-taking are three differentiating dimensions of combat-decorated heroism. The results also show that the relative strength of these dimensions varies between those who were eager to enlist (eager heroes) versus those who were dra...
Recently, Pennings, Wansink and Meulenberg (2002) showed that by decoupling the risk response behaviour of consumers into the separate components of risk perception and risk attitude, a more robust conceptualization and prediction of consumers¿ reactions is possible. Furthermore, they argue that the influence of risk attitudes and risk perceptions...
Recent research has shown that by decoupling the risk response behaviour of consumers into the separate components of risk perception and risk attitude, a more robust conceptualization and prediction of consumers’ reactions to food safety issues is possible. Furthermore, it has been argued that the influence of risk attitudes and risk percepti...
Advances in Consumer Research, Vol. 35, 701-702.
A critical review of the literature demonstrates a lack of validity among the ten most common methods for measuring the importance of attributes in behavioral sciences. The authors argue that one of the key determinants of this lack of validity is the multi-dimensionality of attribute importance. Building on the notable work of Myers and Alpert (19...
Until recently, obesity has largely been viewed as a personal issue. However, in 2001, the U.S. Surgeon General issued a wake-up call to prevent and decrease overweight and obesity. At that time 40 million Americans were considered obese, and this was contributing to $99.2 billion in estimated medical costs, and 200,000-280,000 adult deaths a year...
Successful regional products, such as Florida oranges, Idaho potatoes and Parma ham, often have to compete against products passing themselves off as the authentic product using the exact same name. This unfair competition misleads consumers, discourages small- and medium-sized enterprises (SMEs) from marketing products based on their region of ori...
This survey of research on acceptance of technology over the past fifty years was conducted to identify and clarify those variables that influence technology acceptance, particularly those that are related to aspects of the technology itself. We surveyed the literature across many domains, selected articles related to this research area, and coded...
A systematic analysis of acceptance of computer technology was conducted to identify variables that would provide insight to understanding technology acceptance. This led to a development of a comprehensive qualitative model that captures the individual and the organizational user characteristics that influence the acceptance of computer technology...
Because people eat most of what they serve themselves, any contextual cues that lead them to over-serve should lead them to over-eat. In building on the size-contrast illusion, this research examines whether the size of a bowl or serving spoon unknowingly biases how much a person serves and eats.
The 2 x 2 between-subjects design involved 85 nutrit...
To determine whether people pour different amounts into short, wide glasses than into tall, slender ones.
College students practised pouring alcohol into a standard glass before pouring into larger glasses; bartenders poured alcohol for four mixed drinks either with no instructions or after being told to take their time.
University town and large c...
Can a dietitian, restaurateur, marketer, or parent change the perceived taste of a food simply by changing its name? In a six-week cafeteria experiment involving 140 customers, those who ate foods with evocative, descriptive menu names (such as “Succulent Italian Seafood Filet”) generated a larger number of positive comments about the food and rate...
Research on how diet and health labels (including advertising) influence taste or satiation shows mixed findings that are study-specific and difficult to generalize. We offer a potential explanation to these inconsistencies. Results from a controlled cafeteria study suggest that health and diet labels might improve the perceived taste of less healt...
What makes travelers interrupt their journey and make a stop at a particular travel facility? To gain an understanding of this stopping-decision process, a general stopping-decision framework is proposed and examined through three studies. Qualitative research in Study 1 establishes the notion that stopping-decision processes generally begin with t...
We present a conceptual framework for policy makers to analyze consumer behavior in times of crisis. The framework provides policy makers and the agricultural industry with a tool to structure the discussion on how to communicate crises to consumers and serves as a basis for concrete marketing policy. The merits of this conceptualization are illust...
Identifying product attributes that are important in consumer
judgments is a key objective of consumer research. Unfortunately,
the many available methods to identify important attributes often
lack convergent and nomological validity. The objective of this
research is to gain a better understanding of the determinants of this
lack of validity and...
Although the effects of shapes on area perceptions have been widely investigated, we replicate, extend, and generalize one of the few studies to relate the effects of shapes to consumption volumes (Raghubir and Krishna 1999). While Raghubir and Krishna demonstrate the effect of the elongation of prepoured drinks on consumption volume, we have peopl...
In the marketing literature, the influence of a place-of-origin indication on the evaluation of products has been studied with little consideration for the image of the place of origin as a separate construct. Although effects of a place-of-origin indication have been found, it is still unclear what components make up the image of a place of origin...
If descriptive menu-item labels are used sparingly and appropriately, they may be able to improve sales and post-consumption attitudes of both the food and the restaurant.
How do descriptive menu labels influence customers? In a six-week field experiment involving 140 customers, descriptive menu labels (such as "Grandma's zucchini cookies" or "succulent Italian seafood filet") increased sales by 27% and improved attitudes towards the food, attitudes toward the restaurant, and intentions toward repatronage. Such label...
Citations
... Previous research has shown that both, textual information and images can be effective mediums to trigger meat avoidance (e.g. Carfora et al., 2019;Kunst & Hohle, 2016;Koch et al., 2022). But textual information and images may differ in their potential to trigger cognitive dissonance. ...
... Moreover, by introducing the consumers' GSP as an underlying mechanism, we contribute to the knowledge of how PGW impacts BC. In so doing, our study enhances the nomological network of antecedents and consequences of consumers' GSP (Farooq and Wicaksono 2021;Koch, Bolderdijk, and van Ittersum 2021). Furthermore, by including consumers' EC, our study also enhances the readers' understating of why and when the association between PGW and BC will be amplified. ...
... That is, formal institutions, retailers and food producers, opinion leaders, and parents and caretakers should change social norms by increasing consumers' exposure to these foods and thus normalize them. If no longer perceived as deviant, edible insects and lab meat may reduce consumers' disgust response, thereby increasing purchase likelihood [1]. The importance of social norms is also illustrated for hemp food and fast food consumption [2,3]. ...
... Derived from mathematics and geometry [8], symmetry is a feature of classical aesthetics meaning uniformity and order. Preference for symmetry has been found in a large body of research, including natural selection research in response to biological signals in the nature, and even in irrelative contexts, such as aesthetic perception and exploratory behaviors [9,10]. In the context of food choices, symmetry or balance shape is found to be generally preferred better that their asymmetrical or unbalanced counterpart [11,12]. ...
... Furthermore, researchers can limit participants' shopping budget for each treatment. This might be particularly relevant for spending tracking experiments [29]. In this manner, it can be safeguarded that subjects invest reasonable effort into the shopping task and do not merely click through it. ...
... Endogenous motivation refers to teachers' behaviors that are spontaneous and stem from an interest in their work; exogenous motivation refers to teachers' efforts to engage in a certain area of work in order to reap certain outcomes. A series of studies have shown that internal motivation can promote positive behaviors and sources of motivation for achievement (Storch et al., 2020). Self-determination theory states that internal motivation not only has an impact on an individual's behavior and achievement, but also enhances happiness. ...
... In summary, attentional scope reflects an interaction between the valence of the emotion and the level of arousal associated with it, so nuancing the response in a particular situation. In humans, it has been shown that while the experience of having achieved monetary gains (low arousal positive emotion) is associated with a broad attentional scope, anticipating monetary gains (high arousal positive emotion) led to a narrowing of attentional scope 15 . Furthermore, even if individuals' attentional scope narrowed when they had been shown a picture of an appetizing dessert, it became even more narrow when arousal increased because they were led to believe that they would eat the dessert 16 . ...
... Indeed, prior literature found that elongated bottles can serve as a metaphoric cue to communicate about the healthiness of a food product to consumers (Van Ooijen et al., 2017). However, whereas an elongated shape enhances the perceived healthiness of healthy food products, it reduces the healthiness perceptions of unhealthy food products (Sheehan, Van Ittersum, Craig, & Romero, 2020). By extension, one may speculate that the "Healthy is Up" metaphor, which enhances the perception of healthy food products, might not contribute to improving the perception of unhealthy food products. ...
... Durch die explizite Fokussierung auf das Kauf verhalten statt dem Konsum, die bereits im Titel des Werks offenkundig wird (vgl. auchHoward und Sheth 1969, S. 3), deutete sich bereits seine Relevanz für BtoB und CtoCBeziehungen als weitere Bereiche des Marketings an (Bettman 2020).Darüber hinaus finden sich die Phasen der Kaufentscheidung, wie sie das Mo dell postuliert, in ähnlicher Form in vielen, neueren CustomerJourneyModellen wieder(Lee et al. 2018; vgl. Bettman 2020). ...
... Then we present the results of three experimental studies where we provide evidence of these two processes. We close with a discussion of the implications, directions for future research, and the larger theme of this work Wansink and van Ittersum 2016). ...