Karina M. Riggs’s research while affiliated with The University of Adelaide and other places

Academic research in the past decade has indicated that using data and analyzing learning in curriculum design decisions can lead to improved student performance and student success. As learning in many instances has evolved into the flexible format online, anywhere at any time, learning analytics could potentially provide impactful insights into student engagement in massive open online courses (MOOCs). These may contribute to early identification of “at risk” participants and provide MOOC facilitators, educators, and learning designers with insights on how to provide effective interventions to ensure participants meet the course learning outcomes and encourage retention and completion of a MOOC. This chapter uses the essential human biology MOOC within the Australian AdelaideX initiative to implement learning analytics to investigate and compare demographics of participants, patterns of navigation including participation and engagement for passers and non-passers in two iterations of the MOOC, one instructor-led, and second self-paced.

Access to digital technology has demonstrated the ability to change learning in the workplace with easily available resources and flexibility through often self-paced learning environments, offering employees the ability to take control of their learning experiences. The scarce existing body of research suggests that “specialised” MOOCs may be an effective means of upskilling the workforce. Whilst MOOCs offer a convenient, scalable and cost-effective means for businesses looking to increase or update skills within their workforce, much uncertainty still exists about both Australian employers’ and employee perceptions and attitudes towards the use of MOOCs as a way of addressing the skills gaps. The aim of this study was to explore the potential for MOOCs in addressing the skills gaps in the Australian workforce through a systematic qualitative review of the literature. In total, 19 research and media articles were reviewed. Three major themes emerged: MOOCs and flexibility for learning, MOOCs for on-demand, lifelong learning in a rapidly changing workplace, and credentialing of MOOCs towards a formal qualification. This study aims to contribute to this growing area of research by exploring the extent to which MOOCs might help address skills shortages and upskill employees in an Australian context.